Ford F-150 Complaints

2,276 consumer complaints on file.

#11557408November 29, 2023
POWER TRAIN
On 11-28-2023 I took my truck in for an oil change and new tires. When the wheels were removed the passenger side rear axle bolt fell out. It had been sheared off and I don't know how long I had driven it like that. The last time the wheels were off was when I had an oil change and tire rotation at the same dealership in July 2023, they did not alert me to a problem at that time. The dealer said it was unsafe to drive and I should leave it there to await parts and service. My truck is a 2021 F-150 Ecoboost with the Max Tow Package. It has 54,520 miles on it. The dealer service department has not looked at it to determine if it is an eligible warranty repair or not at this time but it is scheduled to be inspected today. There were no warning lamps or messages given related to this problem at any time. My own research online indicates that hundreds of other 2021 and later F150 owners with the Max Tow Package have had the same problem of axle bolts breaking. No accidents or injuries have been reported that I know of but there has been lots of inconvenience because owners are told the trucks are unsafe to drive. The dealers are saying that the axles must be changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556965November 27, 2023
SEATS
The rear seats in the vehicle lock in the folded up position, requiring a cloth tab to be pulled to release them down, however the rear seats do not require the same action to fold up. Having the seats fold up on their own seems like a safety concern in roll-over scenarios.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556596November 23, 2023
STEERING
The power steering assist lamp went on and the vehicle steering became very hard to steer while driving my wife was driving and could have gotten in a bad accident the ford motor company has made recalls for this same issue in other vehicles and i believe that my vehicle should be in that recall as well i have a 2021 f150 xlt 2.7 liter engine and i want my vehicle to be inspected and repaired because the for motor company has put faulty parts in this vehicle as well it is only 2 years old i shouldnt be having this issue.please launch an investigation to have this vehicle added to the list that needs a recall on power steering assist fault power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556286November 21, 2023
SUSPENSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
The bolt the holds the rear axle/hub on the 9.75 HD rear-end sheared off. This is an ongoing issue with their rear-end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556230November 21, 2023
POWER TRAIN, ENGINE
The contact owns a 2021 Ford F-150. The contact stated while stopped the vehicle was at a stop light, the vehicle displayed a message reading "Service Advanced Auto Track," requiring the vehicle to be shifted into park and restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The engine kill switch warning light was illuminated. The vehicle was taken to three individual dealers, who were all unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555967November 20, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
There has been times when for no reason at all I will start up the vehicle and a loud static pop sound comes out of the speakers. Then after that the sound will go on and off throughout the speakers, I have no way of turning it off, I even try to turn off the vehicle and let it sit of a minute and get back in and start it, it did not go away. I had to drive it with the static noise going on. But after I get to my destination, and park the vehicle. Let it sit for a couple of hours, then I get back in the car and the sound is gone. I have try to complain to ford, and they keep on telling there's nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555313November 15, 2023
ELECTRICAL SYSTEM, PARKING BRAKE
The contact owns a 2022 Ford F-150. The contact stated that while driving at various speeds, the parking brake independently activated with the brake warning light and "Parking Brake Engaged," and "Collision Alert" messages displayed. The vehicle had been taken to the dealer on several occasions where they vehicle was serviced under warranty; however, the failure returned soon after repair. Additionally, the contact stated that the "Front Camera Fault" and "Trailer Detached" messages intermittently appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555118November 14, 2023
VEHICLE SPEED CONTROL
The speedometer does not report the correct speed the truck is going It is off and the faster you go the more it is off. The dealership service manager tried to get it fixed twice and Ford engineering said that’s normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554964November 13, 2023
POWER TRAIN
It was discovered during rotating my Tires that the center bolt for my Rear axle had snapped off. In talking with the dealership this has been an issue with other ford products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554622November 11, 2023
VISIBILITY/WIPER
The passenger side windshield wiper failed to operate during a rain event. I later removed the wiper arm and observed that the knurled surface of the wiper arm was damaged beyond repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554292November 9, 2023
ELECTRICAL SYSTEM, WHEELS
Tire monitoring system malfunctions after 30ish minutes of driving. Seems the issue is interference from the on board power generator referred to by ford as “pro power onboard”. After the tire monitoring system turns on, immediately turning off the pro power generator the tire monitoring system returns to normal. After researching this issue it’s very common and has been on going through multiple years with no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554201November 8, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact stated he received an alert on the Ford Pass to service the vehicle. The engine malfunction warning light was illuminated. The contact stated that the vehicle was using an excessive amount of engine oil. The low oil pressure and engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was no evidence of an oil leak, and the contact was offered an additional oil change. The dealer referred the contact to the manufacturer. The vehicle was repaired, but the vehicle continued to consume engine oil. The vehicle was taken to the same local dealer, who added oil to the vehicle, but the failure persisted. The vehicle was taken back to the dealer, who completed the oil change. The manufacturer was contacted and opened a case. The contact was then referred to the NHTSA Hotline. The approximate failure mileage was 56,646.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554164November 8, 2023
POWER TRAIN
VEH: 2021 F150 FX4 SUPERCREW, 3.5L, MAX TRAILER TOW PKG COMPONENT FAILURE: Rear Passenger Axle Retainer Bolt (on Rear Axle Half-Shaft and Hub Assembly) On 11/03/2023, while having oil change at Simmons Rockwell Ford I was advised that they had located a snapped Axle Retaining bolt on rear passenger axle. I was advised that the axle to hub splines were also found to be damaged & loose. I was informed by service manager that he DID NOT RECOMMEND DRIVING VEHICLE DUE TO SAFETY CONCERNS. There is currently a Ford Customer Satisfaction Program #[XXX] in effect for some 2021-2022 F150 equipped with 9.75"HD Axle- 3/4 Float Axle. This Program replaces defective associated parts at no cost to owner w/no mileage limit. Production dates for F150's manufactured at the Dearborn plant included in this program are limited to May 1, 2021 thru September 30, 2021. My F150 was manufactured in 12/2020 and is not included in this program. My 2021 F150 manufactured in December 2020 has the exact same faulty axle & components as the F150's covered by this program. A check of internet shows multitudes of this same problem w/axle bolts breaking including vehicles outside of the cutoff dates of 22B34 set by Ford for this defect/safety issue. It's apparent F150's with the 9.75" HD axles (included with the Max Trailer Tow Package option) manufactured prior to May1, 2021 are also defective. I was advised by Simmons Rockwell Ford that my truck was the second f150 in two consecutive days to have the exact same problem w axle bolt breaking. Both of these F150 were manufactured outside of the dates included in CSP [XXX]. I was informed by Simmons Rockwell Ford that there are no current recalls for this safety issue. They further stated my F150 is out of warranty & this safety issue defect is not covered by warranty or the current Current Satisfaction Program [XXX]. This is a safety issue & warrants a recall for all models w/this axle including those manufactured before 05/01/2021. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553534November 4, 2023
STRUCTURE:BODY
Panoramic sunroof exploded. This happened on a country highway with no other cars or debris around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553495November 3, 2023
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Randomly and suddenly while driving on OH State Route 98, my vehicle started a ROARING audio expulsion that could NOT be stopped. It was coming from EVERY speaker and at MAXIMUM volume and lasted for about 45 minute. I tried audio controls, I pulled over on the side of the road and shut down my vehicle. I opened my door to "complete" the computer shut off. I tried randomly pulling fuses to no avail. I did NOT have tools to remove the battery connection. It produced such power that a distinct odor of electrical fire was present. I did NOT witness flame, but I was very worried it was soon to happen. I drove to dealer. All controls SEEMED to work normally. The audio was dangerously loud and we recorded a video / audio.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553235November 2, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don’t have a fix for it and it’s a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553231November 2, 2023
SERVICE BRAKES
My 2023 Ford F-150 keeps having an issue where the electronic parking brake will engage while I'm driving. The issue has happened to me at least five times. Luckily for me I was going between 5-10 miles per hour and did not have any vehicles around me. However, the issue can be dangerous if I vehicles behind me and the parking brake engages with no warning. Once the parking brake engages the only way to turn off the parking brake is to do it manually. There was a recall regarding the same issue for F-150s 21-23, but my vin number was not part of the recalled because my vehicle was probably manufactured after the Feb 25, 2023, listed on recall 23S35. I called Fort customer service, and they were no help besides telling me to take the vehicle to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552871October 31, 2023
VISIBILITY/WIPER, VISIBILITY:GLASS, SIDE/REAR
Pulled into gas station when rear window popped and shattered . Looked like it was pushed from the inside out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552824October 31, 2023
SUSPENSION
The contact owns a 2022 Ford F-150. The contact stated while the vehicle was parked, the contact noticed there was oil leaking from the rear passenger's side wheel. The vehicle was taken to the dealer, where it was diagnosed that the rear axle bolt was faulty, and the rear axles needed to be replaced. The dealer replaced the rear axles under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552222October 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
The dash cluster randomly shuts-off/restarts while driving the vehicle and when it did last time ford app sent 3 notifications of faults with antilock brakes, TPM, restraint indicator warnings. If there is an issue with these items and I have road emergency and my brakes and restraints do not work properly it could be a safety issue for all involved in accident (I would not know how fast i was going since dash cluster is off). I took the truck to dealership and they are passing it off on SSM 51757 (which my truck also has an issue with) and a loose pin connection. But this happens with no checking of trailer tire information. The speakers made a loud crackling noise and my phone disconnected from infotainment center just prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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