Ford F-150 Complaints

2,276 consumer complaints on file.

#11671486July 6, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On [XXX] at [XXX] I dropped my wife and 2 children off at the Funland Arcade in Deep Creek, Maryland. The parking lot was full from the holiday weekend and I was planning on taking the Lightning to a nearby charger while the family gamed so I double parked perpendicular to the arcade entrance, put the hazards on, and let them out. After the 3 of them got out, I placed the Lightning in reverse to back up 5-10 feet so that I could exit the parking lot through the same way I came in. Once I had enough space from reversing so I could make the turn to exit I placed the Lighting in drive. The moment the Lightning switched to drive it accelerated at a very high speed as if I was flooring the gas pedal, which I was not. The lightning was in one-petal mode which I always use unless I’m on a highway. I immediately began pumping the brakes but the truck would not stop, I probably slammed on the brake petal 4-5 times to no avail. I even tried shifting the truck back into park but it would not shift out of drive. I was able to luckily steer the truck into a hillside approximately 150 feet away. The truck ran over numerous small trees and shrubs before crashing to a stop approximately 16 feet up the hill. Shortly after the shock wore off, I slowly reversed the truck down the hill, exited the truck, and informed dozens of onlookers who came out of the arcade to see what the noise in the parking lot was from, that the truck just took off on its own but that I was fine. I called 911 and the police came. Luckily no people or vehicles were between the arcade entrance and the hillside or the outcome would have been significantly worse. This crash was witnessed first hand by wife and 2 children. I have grave safety concerns about this truck now and will not put my family or self back in it until Ford fixes this problem. I am making this complaint in case this information can help prevent future crashes of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11671109July 3, 2025
BACK OVER PREVENTION
The contact called on behalf of the owner of a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact was the caller's son. The contact's mother stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact's mother stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that her son had been involved in a low-speed, parking lot accident. Unknown if any warning lights were illuminated. The contact stated that her son suffered from minor back pain. The contact's son has been going to a chiropractor. A police report was filed. Unknown if the vehicle was taken to a dealer or an independent mechanic. The vehicle was not repaired. Unknown if the failure persisted. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11671039July 3, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that while reversing into their driveway, the back over prevention display rear view camera was frozen, no warning lights were illuminated, and in the process, the contact crashed into the corner of their house with the rear passenger tail light. The image displayed 20 feet away in distance, however the house was closer than the image display. Property damage was not reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was going less than 5 MPH at the time of the crash. The vehicle did not need to be towed. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The vehicle was taken to a local dealer where the vehicle was inspected however, it was not diagnosed, and the vehicle was not repaired. The contact referenced NHTSA Campaign Number : 25V315000 (BACK OVER PREVENTION) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670956July 2, 2025
UNKNOWN OR OTHER
The rear axle hub bolt was found to be broken off, same as the other recalled vehicles from this manufacturer. I have been waiting over 2 1/2 weeks for my vehicle to be repaired with no parts in stock yet and no loaner vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670862July 2, 2025
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2023 Ford F-150. The contact stated that while driving at various speeds or while in stop-and-go traffic, while depressing the accelerator pedal, there was an abnormally loud plastic-on-plastic sound. The vehicle was taken to the local dealer, where it was diagnosed with a brake booster failure. The vehicle was repaired, but the failure recurred two months later. The contact stated that there was popping and clicking sound in the brake pedal. The contact stated that it felt as if the brake pedal was cracking. The failure was more prevalent after being parked or while driving for long distances. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670088June 29, 2025
ELECTRICAL SYSTEM
One morning, my 2023 Ford F150 Lightning was completely inoperable. I had it towed to a dealer. From my understanding, it is a wire that runs from the front of the truck to the rear of the truck, and is in the channel about the drive train malfunctioned which seems very strange to me. Got a bunch of codes off the computer. Found some kind of module showing 0-2 volts and when wiggled, it went to zero and stayed. Circuuits CBB95 PINS 11 and 12 and ABB05 PIN 33 at C407 all had zero volts. He consulted Ford's self help and found a Ford contact who'd fixed similar issue. After researching, all was connected back up, he back probed the circuits, and finally found SBB05 grey/red Pin 5 had no current. Ford advised overlaying wire from 3471C to C407 over rear drive unit and secure to harness with zip ties. This successfully cleared all codes and truck worked. This could have been really bad if it happened during the middle of winter when driving putting me and my occupants in danger. I'm not sure what the dealer did with the part, but they replaced the wire and connectors. I had no idication there was any problem until the vehicle became completely inoperable. Ford did not cover this under warranty since i was out of the bumper to bumper warrantee mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670039June 29, 2025
POWER TRAIN
The vehicle has had its automatic transmission replaced twice by a ford dealership within a one year period due to mechanical failures within the transmission. The dealership confirmed the same issue both times. Each transmission replacement was new from the manufacturer. The transmission failures caused hard shifting and stalling, which has posed a safety risk. An indicator that the transmission was failing had been the presence of a loud banging/clunking noise when shifting gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669858June 27, 2025
POWER TRAIN
The "service" light comes on frequently with a message that there's a powertrain/loss of power issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669717June 27, 2025
ENGINE
My engine failed. They recalled this engine but mine wasn't recalled. My engine did the same thing as the recalled engine did. Excessive oil consumption. When I first took it to Ford dealership it was under 60K. I have had problems with my truck since Easter have taken it to them a few times. The problem was never fixed and now Ford will only cover 4,950. The engine is 12k. I feel since the engine in my truck was a recall on alot of engines. Mine should be covered under recall or warranty up to 60,000 miles. I have nothing but problems since I bought the truck. I started taking the truck to have it looked at since March to other places they couldn't help me so they told me to take it to the dealership. They keep fixing something on the truck but never the part that was broken. They told me it would be ok to drive it and so now I am over the mileage for my warranty. I don't think I should have to pay to replace my engine when it only has 61K miles on it. so they told me to drive it and then it started knocking and the engine failed. The service manger told me it was a failed bearing. certanily no lack of maintenance so why am I stuck paying for this when it wasn't my fault. they found some damge on one of the rod bearings on the bottom. 2021 Ford F-150 V8 that engine had a recall on it. Not sure why mine wasn't recalled. Can you please help me. My truck is at Larry H Miller Ford in Draper Utah. It has been there for 5 weeks this time. Still no engine in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669609June 26, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keeping my foot on the brake, the truck suddenly and forcefully accelerated on its own, overriding my braking input. It collided with two parked vehicles before I was able to bring it to a stop by turning off the engine. The vehicle continued to accelerate even while I applied firm pressure to the brake pedal, which depressed all the way to the floor and failed to stop the truck. At no point did I press the gas pedal. After impact, the gear shift remained in reverse with a blinking red light. No airbags deployed. This was an extremely dangerous situation that could have seriously injured someone had they been standing nearby. Additionally, for some time leading up to the incident, I noticed increasing difficulty shifting gears even with the brake fully depressed. At times when in park the light for other gear modes would turn on. Indicating the vehicle may be in another mode other than park. The brake pedal has also felt inconsistent, often requiring unusually deep and forceful pressure to stop, whether on highways, city streets, or in parking lots. This appears to be a critical failure of both the braking and transmission systems. I am extremely concerned for my safety and that of other Ford drivers. I am requesting a formal investigation into this matter
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669545June 26, 2025
EXTERIOR LIGHTING, POWER TRAIN
Headlight DRL went out causing less visibility: Transmission is always losing slamming into gears and searching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669465June 26, 2025
STRUCTURE:BODY
Bought new a year and a half ago, has a severe leak from the passenger side windshield/cowl area that pours into AC box and then saturates the floor. This is a safety issue as you can smell a burnt/we wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year and a half (of 3 year warranty) but any warranty repairs are being refused as it is 2500 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the windshield or cowl seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669428June 26, 2025
POWER TRAIN
Jan 2025 bought a 2022 Ford F150 Lariat 3.5 eco boost with 10 speed transmission with 32,000 miles on the transmission started going out around 35,000 miles as it was shaking, shuttering, and hesitating. Took it to one dealership they had it for a couple of weeks and couldn’t figure it out and said it was normal. I told them it’s not safe to drive with as bad as the hesitation was. Decided to go to another dealership they figured out the problem fixed and got it fixed. Drove it for a week starting have issues with it shaking between gears 7-10 with the smell of burning transmission fluid in the cabin. Took it back to the dealer they had it for 3 weeks drove the truck and felt the issue I explained but told me they couldn’t fix the problem and there is nothing they can do right now. During the time of going between dealerships got in contact with Ford they made a case against the truck but have not got involved with fixing the problem. All of this does not include the 2020 F150 Lariat 3.5 eco boost I bought at the end of 23’ with 38,000 miles and at 45000 miles had Transmission issues and had to be rebuilt but never got fixed correctly so ended up having to trade it in with all of the other issues with that truck. Ford denied the buyback I applied for and refuses to fix the problem. This is a very big problem as this has been going on for a while with Fords 10 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669390June 26, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2024 Ford F-150. The contact stated that the vehicle was idling very rough. Additionally, the contact stated that while refueling the vehicle, with the fuel gauge indicating 20-miles to empty, the contact was unable to properly place the nozzle into the fuel filler neck, causing fuel to spill from the vehicle. The contact stated that fuel spilled on the contact and his wife on separate occasions. The contact stated that the vehicle required twenty minutes to refuel and automatically stopped refueling at three-quarter tank full. The contact used a screwdriver to enlarge the fuel filler neck. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Another dealer, Natchez Ford Parts (14 Seargent Prentiss St., Natchez, MS 39120), was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669315June 25, 2025
ENGINE
The 2024 f-150 3.5L Ecoboost engine has a rough idle when the truck is in park or while sitting at a stop light. At times it will come and go and others it will be a constant vibration that you can feel in the steering wheel and seat. The engine also has an acceleration hesitation right after the first start of the day and usually goes away after driving a couple of minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669292June 25, 2025
ENGINE
The contact owns a 2021 Ford F-150. The contact became aware of oil underneath the vehicle. The contact stated that after turning off the vehicle, the steering wheel failed to lock as designed. The vehicle was taken to a mechanic for an oil change, and it was determined that there was an oil leak; however, the mechanic was unsure where the oil was located. The vehicle was taken to the dealer, who was unable to determine the cause of failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669285June 25, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH, the brake pedal became significantly hard to depress. There was no warning light illuminated. The contact was able to stop the vehicle by depressing the brake pedal with added force. The contact stated that the failure recurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668903June 24, 2025
SERVICE BRAKES
Brake trailer module failure leading to loss of trailer brakes. Second incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668785June 23, 2025
POWER TRAIN, UNKNOWN OR OTHER, WHEELS
The rear axle hub bolt on my 2021 Ford F-150 PowerBoost failed to meet design safety standards and is subject to Recall 23S65. The vehicle is currently at a Ford dealership and is available for inspection upon request. My safety was put at risk because the bolt can shear off without warning, causing the rear axle shaft to disengage. This can result in sudden loss of propulsion or vehicle rollaway, especially if parked on an incline. Ford has acknowledged this risk but has not made a final repair available for PowerBoost models. I was not offered a loaner, and I cannot confirm if the vehicle is safe to drive. The problem has been confirmed by the dealership. They told me they are unable to perform even the interim repair until at least July 22 and that there is no ETA at all for the final fix specific to hybrid (PowerBoost) models. The vehicle was inspected by a Ford dealer but not by Ford Motor Company representatives directly. Ford customer service has failed to provide any meaningful support or confirmation of safety. There were no warning lamps or messages prior to the recall. Ford states the failure may occur without symptoms, which makes the defect more dangerous. I have not personally experienced a failure yet, but I'm being asked to either drive the vehicle in this condition or go without transportation indefinitely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668709June 23, 2025
UNKNOWN OR OTHER
parts unavailability on a new vehicle. Vehicle: 2024 Ford F-150 Raptor R Issue: OEM A/C suction hose (NL3Z-19867-C) failure — no parts available Effect: Inability to perform basic climate control repairs on a warranty vehicle Ford Case: [XXX] Contact: [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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