Ford F-150 Service Bulletins (2020)

247 manufacturer communications on file.

November 3, 2020•Document ID: 10183417
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2385
Date Added:
December 5, 2020
Manufacturer:
FORD
Summary
Some 2020 F-150 Lariat vehicles equipped with the snow plow prep package may exhibit the snow plow button illuminating when you press the start/stop deactivation button, and the start/stop deactivation indicator illuminating when you press the snow plow button. Both features otherwise function correctly, and the correct messages illuminate in the message center when pressing either button. This may be due to incorrect switch circuitry. To correct the condition, follow the Service Procedure steps to swap circuit pin locations.
Associated Products (1)
2020 Ford F-150
Associated Documents
- Download MC-10183417-0001.pdf↗
October 29, 2020•Document ID: 10181931
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 49292
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (49)
2020 Ford Edge 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition+ 29 more
Associated Documents
- Download MC-10181931-0001.pdf↗
October 26, 2020•Document ID: 10181913
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 49284
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (71)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ+ 51 more
Associated Documents
- Download MC-10181913-0001.pdf↗
October 20, 2020•Document ID: 10181924
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2363
Date Added:
November 5, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (37)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus+ 17 more
Associated Documents
- Download MC-10181924-0001.pdf↗
October 16, 2020•Document ID: 10181917
Service Bulletin/Repair Instructions
WHEELS; EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2307
Date Added:
November 5, 2020
Manufacturer:
LINCOLN
Summary
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
Associated Products (51)
2020 Ford Expedition 2020 Ford F-150 2020 Lincoln Navigator 2019 Ford Expedition 2019 Ford F-150 2019 Lincoln Navigator 2018 Ford Expedition 2018 Ford F-150 2018 Lincoln Navigator 2017 Ford Expedition 2017 Ford F-150 2017 Lincoln Navigator 2016 Ford Expedition 2016 Ford F-150 2016 Lincoln Navigator 2015 Ford Expedition 2015 Ford F-150 2015 Lincoln Navigator 2014 Ford Expedition 2014 Ford F-150+ 31 more
Associated Documents
- Download MC-10181917-0001.pdf↗
October 16, 2020•Document ID: 10181869
Service Bulletin/Repair Instructions
POWER TRAIN; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Mfr Comm. #:
SSM 49099
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
2019-2020 F-150 vehicles equipped with four-wheel drive (4WD) have a revised transfer case control module (TCCM) strategy that will affect integrated wheel end (IWE) operation after initial start-up. The TCCM will not energize the solenoid to supply vacuum to the IWEs after the initial key cycle and a driven gear is selected. The IWEs will remain engaged for 0.8 km (0.5 mi) when the temperature is above 0 deg C (32 deg F) and 3 km (2 mi) when below 0 deg C (32 deg F). The strategy changes were implemented to improve vacuum supply management and axle warm up in cold temperatures. The engine must run for a minimum of 5 minutes to build sufficient vacuum before performing any vacuum related testing. Refer to the Workshop Manual (WSM) Section, 307-08A > Four-Wheel Drive Systems > System Operation and Component Description for additional information.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10181869-0001.pdf↗
October 14, 2020•Document ID: 10181923
Service Bulletin/Repair Instructions
EQUIPMENT; LATCHES/LOCKS/LINKAGES
Mfr Comm. #:
TSB 20-2359
Date Added:
November 5, 2020
Manufacturer:
FORD
Summary
Some 2020 F-150/F-Super Duty vehicles built on 18-May-2020 and through 30-Jun-2020 may exhibit a concern where the right rear door lock is inoperative but the manual lock rod works. This may be due to stack up tolerances of the handle, cable and latch. To correct the condition, follow the Service Procedure to remove the cable barrel sleeve.
Associated Products (7)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750
Associated Documents
- Download MC-10181923-0001.pdf↗
September 29, 2020•Document ID: 10180674
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 49217
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM with the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (24)
2020 Ford Edge 2020 Ford F-150 2020 Ford Mustang 2020 Lincoln MKX 2020 Lincoln Nautilus 2019 Ford Edge 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln MKX 2019 Lincoln Nautilus 2018 Ford Edge 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln MKX 2017 Ford Edge 2017 Ford F-150 2017 Ford Mustang 2017 Lincoln MKX 2016 Ford Edge 2016 Ford F-150+ 4 more
Associated Documents
- Download MC-10180674-0001.pdf↗
September 25, 2020•Document ID: 10180428
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 49210
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (150)
2020 Ford Edge 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer 2019 Ford F-150+ 130 more
Associated Documents
- Download MC-10180428-0001.pdf↗
September 24, 2020•Document ID: 10180420
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 49203
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2017-2020 F-150 vehicles equipped with a 3.5L EcoBoost engine, 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost or 5.0L engine, 2019-2020 F-150 vehicles equipped with a 3.0L engine, may exhibit a high pitched squeal or whistle type noise from the engine compartment after the engine is shut off. This condition may be due to the air conditioning (A/C) low side system pressure exceeding the high side pressure resulting in equalization of A/C system pressures through the A/C compressor. This noise is not detrimental to system operation or durability. Submit a Global Concern Report, and let the customer know they can continue to drive the vehicle. Set a follow-up appointment for June 2021 when repairs are expected to become available. Follow up with the customer to confirm the appointment once OASIS is updated.
Associated Products (4)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150 2017 Ford F-150
Associated Documents
- Download MC-10180420-0001.pdf↗
September 17, 2020•Document ID: 10180375
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
20B21-S1
Date Added:
October 1, 2020
Manufacturer:
FORD
Summary
Certain 2020 Model Year Transit vehicles with 3.5L engines and F-150 / Police Interceptor Utility vehicles with 3.3L engines - Cylinder Head Replacement
Associated Products (3)
2020 Ford Explorer 2020 Ford F-150 2020 Ford Transit
Associated Documents
- Download MC-10180375-0001.pdf↗
September 15, 2020•Document ID: 10180531
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2315
Date Added:
October 2, 2020
Manufacturer:
FORD
Summary
Some 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters.
Associated Products (10)
2020 Ford Expedition 2020 Ford F-150 2020 Lincoln Navigator 2019 Ford Expedition 2019 Ford F-150 2019 Lincoln Navigator 2018 Ford Expedition 2018 Ford F-150 2018 Lincoln Navigator 2017 Ford F-150
Associated Documents
- Download MC-10180531-0001.pdf↗
September 9, 2020•Document ID: 10180340
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2301
Date Added:
October 1, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (26)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford F-150+ 6 more
Associated Documents
- Download MC-10180340-0001.pdf↗
September 9, 2020•Document ID: 10180339
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Mfr Comm. #:
TSB 20-2267
Date Added:
October 1, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
Associated Products (33)
2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750 2019 Ford Expedition 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford F-650 2019 Ford F-750 2018 Ford Expedition 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350+ 13 more
Associated Documents
- Download MC-10180339-0001.pdf↗
August 28, 2020•Document ID: 10179161
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
TSB 20-2294
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
This article supersedes TSB 20-2162 to update the Labor Operations descriptions. Some 2018-2020 F-150 Raptor and 2019-2020 F-150 Limited vehicles equipped with a 3.5L EcoBoost High-Output engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM), and for vehicles built on or before 1-Apr-2019 that have not previously had both valve covers replaced perform an oil consumption test.
Associated Products (3)
2020 Ford F-150 2019 Ford F-150 2018 Ford F-150
Associated Documents
- Download MC-10179161-0001.pdf↗
August 28, 2020•Document ID: 10179158
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2292
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2019-2020 F-150 vehicles equipped with a 3.3L Duratec engine and built on or before 18-Aug-2020 may exhibit a lack of heat intermittently. This may be due to the powertrain control module (PCM) not running the auxiliary coolant pump during stop-start situations. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10179158-0001.pdf↗
August 26, 2020•Document ID: 10179113
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 20-2198
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
This article supersedes TSB 20-2083 to update the vehicle model years affected. Some 2019-2020 Ranger and 2020 F-150/Mustang vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
Associated Products (4)
2020 Ford F-150 2020 Ford Mustang 2020 Ford Ranger 2019 Ford Ranger
Associated Documents
- Download MC-10179113-0001.pdf↗
August 21, 2020•Document ID: 10179183
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; EQUIPMENT
Mfr Comm. #:
SSM 49122
Date Added:
September 2, 2020
Manufacturer:
LINCOLN
Summary
Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner's Manual > Maintenance > Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
Associated Products (28)
2020 Ford Edge 2020 Ford F-150 2020 Lincoln Continental 2020 Lincoln MKZ 2020 Lincoln Nautilus 2019 Ford Edge 2019 Ford F-150 2019 Ford Fusion 2019 Lincoln Continental 2019 Lincoln MKZ 2019 Lincoln Nautilus 2018 Ford Edge 2018 Ford F-150 2018 Ford Fusion 2018 Lincoln Continental 2018 Lincoln MKX 2018 Lincoln MKZ 2017 Ford Edge 2017 Ford F-150 2017 Ford Fusion+ 8 more
Associated Documents
- Download MC-10179183-0001.pdf↗
August 19, 2020•Document ID: 10179149
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
TSB 20-2272
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)
2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2019 Ford F-150 2019 Ford F-250 2019 Ford F-350 2019 Ford F-450 2019 Ford F-550 2019 Ford Transit 2018 Ford F-150 2018 Ford F-250 2018 Ford F-350 2018 Ford F-450 2018 Ford F-550 2018 Ford Transit 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450+ 4 more
Associated Documents
- Download MC-10179149-0001.pdf↗
August 12, 2020•Document ID: 10179332
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
SSM 49082
Date Added:
September 4, 2020
Manufacturer:
FORD
Summary
Some 2019-2020 F-150 vehicles equipped with a 5.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0021 and/or P0022 stored in the powertrain control module (PCM). In addition to the DTCs, the vehicle may also exhibit noise near the front of the valve covers from the intake variable camshaft timing (VCT) phasers. To resolve this condition, replace only the VCT solenoid(s) associated with the DTCs present. If the condition persists after VCT solenoid replacement, continue with normal Powertrain Controls and Emissions Diagnosis (PC/ED) Manual diagnostics for any DTCs, and/or follow engine NVH diagnostics in Workshop Manual (WSM), Section 303-00. For claiming, use causal part 6M280 and applicable labor operations in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)
2020 Ford F-150 2019 Ford F-150
Associated Documents
- Download MC-10179332-0001.pdf↗

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