Ford Expedition Complaints (1997)

853 consumer complaints on file.

#11591275May 29, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STEERING
The contact owns a 1997 Ford Expedition. The contact stated while driving 35 MPH, the steering wheel became loosened while making a left turn. The contact stated that the "Check Suspension" and "Check ABS" messages were displayed on the instrument panel along with the oil, brake, and battery warning lights being illuminated. The contact called a local dealer and was informed that the part needed to repair the steering wheel was no longer in stock. The manufacturer was also notified of the failure and the contact was provided the same information as from the dealer. The contact also stated that moisture had begun to leak from the sunroof. The vehicle was not repaired. The failure mileage was approximately 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458221March 24, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
Vehicle will speed up or slow down in certain times for certain speeds without notice smell of smok and looked hurt wiring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383877December 17, 2020
AIR BAGS, SERVICE BRAKES
WHILE COMING TO A STOP AND THE INTERSECTION OF LONGSTREET AND HIGHWAY 82. I PRESSED ON THE BRAKE PEDDLE AND THE BRAKES LOCKED UP AND I SLED THROUGH THE INTERSECTION INTO A DITCH. I WAS TRAVELING THE SPEED LIMIT OF 50 MPH. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS DID NOT DEPLOY. I HAVE A BROKEN NOSE FROM HITTING STEERING WHEEL. SEAT BELTS WERE ON FRONT SEAT DRIVER AND PASSENGER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11365980October 23, 2020
ENGINE
MY 1997 FORD EXPEDITION XLT BEIGE IN COLOR SINCE I HAVE OWN THIS VEHICLE I HAVE HAD TO REPLACE FIVE (5) SPARK PLUGS AND COIL FOR THEY HAVE BLOWN OUT OF THE CYLINDER AND I HAVE HAD TO HAVE THE VEHICLE TOWED INTO A REPAIR FACILITY WHICH HAVE BEEN COSTLY TO ME. THE ENGINE ON THIS VEHICLE IS A 5.4. THE VEHICLE WAS IN MOTION AT THE TIME OF THE PROBLEM ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343190August 4, 2020
STEERING
STEERING IS EXTREMELY OVERACTIVE AND SEEMS TWITCHING, MEANING AT LOW SPEED OR AT HIGH RATE OF TRAVEL VERY SLIGHT MOVEMENTS OF THE STEERING WHEEL CAUSE THE VEHICLE TO MOVE SUDDENLY, AND UNCONTROLLABLY, PREVIOUS OWNER WENT OFF HIGHWAY AND FELT UNSAFE IN VEHICLE BECAUSE OF THIS ISSUE. I IMAGINE THIS HAS TO DO WITH THE VARIABLE ASSIST POWER STEERING BUT CANNOT FIND ANY DIAGNOSTIC AIDE IN RESOLUTION OF ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325759May 25, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN EXAMINING MY VEHICLE WHICH SUPPOSEDLY HAD A RECALL ON THE CRUISE CONTROL SENSOR ON BRAKE MASTER CYLINDER, FOUND THAT FORD ONLY ADDED A FUSABLE LINK TO PREVENT FIRE AS THE SENSOR MAY NOT HAVE BEEN LEAKING AT THE TIME. IT HAS SINCE LEAKED AND THE ADDED BIT OF WIRE WITH THE BLUE TAG HAS BLOWN IT'S FUSES BUT I BELIEVE THE CRUISE CONTROL HAS NOW DISABLED MY HORN DURRING OPERATION. I AM REQUESTING MY VEHICLE BE SERVICED PROPERLY AS THE RECALL WAS NOT DONE CORRECTLY TO MY UNDERSTANDING. I WAS LOOKING ONLINE AND JUST REALIZED THIS SO I LOOKED AT MY VEHICLE AND SAW IT IS THE OLD DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156712December 7, 2018
STEERING, SUSPENSION
TAKATA RECALL, MY STEERING IS BAD LIKE IM FISHTAILING ON THE FREEWAY, WHEN I HIT A BUMP IT PULLS TO ONE SIDE. THERES ALOT OF PLAY IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140296October 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE STEERING IS VERY LOOSE AND HARD TO KEEP ON ROAD, I CALLED FORD HEADQUARTERS TO SEE IF IT WAS UNDER RECALL AND THEY SAID NOT MY VIN WAS INCLUDED. I ALSO HAVE A PROBLEM WITH THE O/D LIGHT BLINKING. MY TRANSMISSION SHIFT GREAT UNTIL THE LIGHT STARTS BLINKING.I THINK IT IS A BAD CRUISE CONTROL SENSOR. I READ WHERE A LOT OF THOSE SHORTED OUT AND STARTED FIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090882April 29, 2018
ENGINE
COIL PACK, SPARK PLUG ISSUE. MY EXPEDITION SOUNDED LIKE IT WAS "MISSING". NOT SURE WHEN I 1ST HEARD IT. I TOOK IT IN FOR SOME MAINTENANCE- OIL CHANGE, CHANGE SPARK PLUGS, BASIC TUNE UP. BUT I WAS TOLD BY THE SHOP THAT THE COIL PACK/SPARK PLUGS WERE DEFECTIVE & IF I ATTENPTED TO CHANGE THE PLUGS & COULD THAT THERE IS A GOOD CHANCE IT WILL BLOW THE HEAD. THE SHOP REFUSED TO CHANGE THE PLUGS N COILS. STATING THAT THEY WILL NOT ATTEMPT IT, BEING AS THEY DO NOT WANT TO BE RESPONSIBLE FOR THE HEAD. SO, I HAVE TO LIVE WITH A DEFECTIVE ENGINE. FORD NEEDS TO OWN UP TO THE PROBLEM. IF THIS BLOWS WHILE I DRIVE IT & ANYONE GETS INJURED AS A RESULT, I WILL SUE FORD. THE 97 EXPEDITION IS A GREAT SUV. BUT I CAN'T BELIEVE THE COIL PACK/SPARK PLUG ISSUE HAS NOT BEEN INCLUDED IN ANY RECALLS! THIS IS A VERY SERIOUS & DANGEROUS & EXPENSIVE PROBLEM. SHAME ON YOU, FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090884April 29, 2018
SUSPENSION
WHILE DRIVING ON THE HIGHWAY, AS SOON AS I GO FASTER THAN 55MPH THE VEHICLE DOWN BY THE WHEELS, STARTS SHAKING. I CAN FEEL IT IN THE STEERING WHEEL. I SUSPECT IT'S THE BALL JOINTS BUT NOT SURE. IT ALSO WOBBLES WHEN TURNING GOING AS SLOW AS 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035550October 22, 2017
STEERING
THE STEERING ON THE VEHICLE IS LOOSE AND WONDERS ALL OVER THE ROAD CONTACTED A MECHANIC AND HE TOLD ME WHERE STEERING SHAFT SLIDES TOGETHER IS REALLY LOOS AND STEERING SHAFT NEEDS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006506July 20, 2017
VEHICLE SPEED CONTROL
I KNOW FOR A FACT THERE WAS A MASSIVE RECALL ON THE MODEL. THE CRUISE CONTROL MALFUNCTIONS AND CATCHES ON FIRE WHEN THE KEY IS NOT IN THE IGNITION. MOST OF THE F-150 ENGINE FIRES WERE TRACED BACK TO A FAULTY CRUISE CONTROL. THE VEHICLES USUALLY BURNED WHEN THE VEHICLE HAS 160-180,000 MILES ON THE SPEEDOMETER. MY 2000 FORD EXPEDITION BURNED CAUGHT MY HOME ON FIRE AND NEARLY KILLED THREE PEOPLE AND SEVERAL PETS. THE VEHICLE IN QUESTION BELONGS TO A GOOD FRIEND. THEY MENTIONED IN PASSING THAT THE CRUISE CONTROL IS MALFUNCTIONING. THIS VEHICLE IS EXHIBITING THE EXACT SAME SYMPTOMS THAT MY EXPEDITION DID JUST BEFORE IT CAUGHT FIRE. I UNPLUGGED MY FRIENDS EXPEDITION CRUISE CONTROL. I AM SHOCKED THIS VEHICLE IS NO LONGER ON THE RECALL LIST. IF THIS VEHICLE WAS REPAIRED DURING THE RECALL IT WOULD NOT BE MALFUNCTIONING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966207March 15, 2017
ENGINE
STARTED VEHICLE AND IMMEDIATELY HEARD LOUD NOISE UNDER HOOD. FOUND SPARK PLUG HAD BLOWN OUT OF HEAD. VEHICLE WAS STATIONARY AT TIME, BUT HAD BEEN DRIVEN WITHOUT PROBLEM JUST A COUPLE OF HOURS EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925688November 13, 2016
SERVICE BRAKES, SUSPENSION
MY BRAKE WENT TO THE FLOOR WHEN I STARTED TO DRIVE MY VEHICLE LAST WEEK. I WAS GOING TO AVE MY BAKES REPLACED TODAY WHEN THE MECHANIC NOTICED THAT THE LOWER CONTROL ARMS WERE VERY RUSTED IT HAS PIECES BREAKING OFF AND THERE IS ACTUALLY A HOLE IN THE REAR DRIVER SIDE LOWER CONTROL ARM. THE METAL BRAKE LINES IS ALSO RUSTED IN TWO. HE LOOKED AT MY 1998 EXPIDITION AND THE LOWER CONTROL ARMS ON THE BACK OF IT ARE ALSO RUSTED OUT. HE SAIDIDN'T I SHOULD NOT DRIVE EITHER OF THEM UNTIL THEY ARE REPLACED. I'M WONDERING IF THERE IS A RECALL ON THESE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853802April 6, 2016
SUSPENSION
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT 10 MPH, AN ABNORMAL SOUND WAS HEARD FROM THE REAR DRIVER SIDE TIRE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V252000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849692March 15, 2016
STEERING
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 03V196000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810074December 14, 2015
ELECTRICAL SYSTEM
MISCELLANEOUS ELECTRICAL PROBLEMS CAUSED BY WATER LEAKING FROM DRIVER'S SIDE WINDSHIELD INTO THE FUSE BOX CAUSING, WINDSHIELD WIPERS TO QUIT. DOOR LOCK WON'T WORK, RADIO QUIT. PROBLEM IS NEVER THE SAME, DEPENDS ON WHERE THE WATER LEAK OCCURS. VERY SCARY AND DANGEROUS WHEN DRIVING AT NIGHT IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778718September 30, 2015
STEERING
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 35 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE STEERING WHEEL AND NOTICED THE STEERING WHEEL WAS BECOMING LOOSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V196000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767362September 22, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT BOUGHT THE VEHICLE WITH A KNOWN SHIFT CABLE ASSEMBLY FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED, BUT THE DETAILS OF THE REPAIR WAS UNKNOWN. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 097V171000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759629August 26, 2015
SERVICE BRAKES
IN DRIVEWAY UPON DEPRESSING THE BRAKE PEDAL, TO PUT CAR IN GEAR, BRAKE PEDAL WENT TO THE FLOOR. NO BRAKES AT ALL. NO WARNING. NO LIGHTS INDICATING FAILURE AHEAD OF TIME. BOTH BRAKE LINES THAT GO FROM MASTER CYL, TO ABS UNIT RUSTED THROUGH. UPON FOR DEALER REPLACING BOTH LINES ON A TEST DRIVE FRT DRIVERSIDE BRAKE LINE FAILED DUE TO RUST. COST $976 FOR THOSE RUSTED OUT LINES AND STILL 3 ORE BADLY RUSTED, TO GO. HARDLY SAFE WITH SEVERELY RUSTED LINES. WHEN THOSE TWO LINES BURST,(AT SAME TIME) NO BACKUP BRAKE SYSTEM IN AFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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