Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10176782December 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
THE STEEL LINES CONNECTION THE TRANSMISSION TO A TRANSMISSION COOLER RUSTED OUT AND FAILED RESULTING IN A LOSS OF FLUID. THIS CAUSES IT TO START SLIPPING AND ALMOST GET STUCK IN TRAFFIC. I HAD TO CUT OUT SEVERAL BAD SECTIONS OF STEEL LINE AND REPLACE THEM. NOTE THAT THE FILLER TUBE TO REPLACE THE FLUID ALSO RUSTED OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170502October 11, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CHILD SAFETY LOCKS ON BOTH REAR DOORS AUTOMATICALLY ENGAGE AFTER THE DOOR IS SHUT, OR THE CAR IS DRIVEN FOR SEVERAL MILES. SOMETIMES THE SWITCH IS HARD TO FLIP BACK TO UNLOCK WITHOUT JIGGLING THE OUTSIDE DOOR HANDLE. I HAVE MADE SURE BOTH SWITCHES WERE SECURE IN THE UNLOCK POSITION BEFORE PASSENGERS RODE IN THE BACK, ONLY TO HAVE THE DOORS AUTOMATICALLY LOCK WHILE ON OUR WAY TO OUR DESTINATION. VERY HAZARDOUS IN AN EMERGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166832August 29, 2006
VISIBILITY:GLASS, SIDE/REAR
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN REVERSE, BOTH BRACKETS DETACHED OFF THE BACK WINDOW, CAUSING THE WINDOW TO FALL OUTWARD. THE GLASS DID NOT BREAK, AND THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166325August 23, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A DRY ROAD DURING NORMAL BRAKING CONDITIONS, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHICH RESULTING IN AN EXTENDED STOPPING DISTANCE. THIS WAS ACCOMPANIED BY A GROANING NOISE IN THE BRAKES. THE VEHICLE STOPPED AFTER DRIVING UP OVER A ROADSIDE CURB. THE VEHICLE WAS NOT IMMEDIATELY TAKEN IN FOR SERVICE. UPDATED 9/13/2006 - THE VEHICLE WAS TAKEN TO A FORD DEALER WHO DETERMINED THAT THE DRIVER'S SIDE FRONT HUB ASSEMBLY WAS BAD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165022August 9, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
LOW SPEED TO MODERATE SPEED YOU APPLY THE BRAKE PEDAL AS YOU WOULD NORMALLY DO AND ALL OF A SUDDEN YOU HAVE NO PEDAL AND IT STARTS TO PUMP FOR NO REASON AT ALL IT HAPPENS ON DRY ROADS AND WET OR SNOW COVERED ROADS THEN YOU FINALLY STOP AND LOOK DOWN AT THE DASH TRYING TO FIGURE OUT WHAT JUST HAPPENED AND THE ABS LIGHT IS ILLUMINATED ON THE DASH FOR NO REASON AT ALL. I HAVE HAD JUST ABOUT EVERY BRAKE PART SENSORS,COMPUTER ECT.. REPLACED IT WORKED FOR A COUPLE OF MONTHS AND NOW IT IS STARTING AGAIN THERE IS NO WARNING BEFORE IT HAPPENS. I AM REALLY WORRIED CAUSE NOW I HAVE A SON 17 WHO OCCASIONALLY DROVE THE VEHICLE BUT AS A RESULT OF THE BRAKES MALFUNCTIONING HE CAN NO LONGER DRIVE THE EXPEDITION (UNSAFE). I HAVE READ OTHER COMPLAINTS ON HERE ABOUT THE SAME THING HAPPENING. I AM GOING TO CONTACT THE LOCAL FORD DEALERSHIP BUT I KNOW THAT IS GOING TO COST ME MORE MONEY THAN I ALREADY PUT OUT TO FIX IT! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164355August 3, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE DEALER AND THE MANUFACTURER WERE CONTACTED BUT WOULD NOT INVESTIGATE THE CAUSE OF THE PROBLEM TO DETERMINE IF IT WAS CAUSED BY A RECALL OR DEFECT. PICTURES OF THE INCIDENT WERE TAKEN.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10163839July 28, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT APPROXIMATELY 65 MPH # 2 SPARK PLUG POPS OUT OF THE HEAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162905July 19, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING MY 97 FORD EXPEDITION HOME FROM WORK IT BLEW A SPARK PLUG AND THE VEHICLE ONLY HAS 76K. BROUGHT IT TO CROWLEY FORD IN PLAINVILLE, CT. AND THE PLUG WAS REPAIRED FOR $750.00. IT DID NOT CORRECT THE PROBLEM. WAS TOLD THAT THE ENGINE NEEDED REPLACING FOR THE PRICE OF $5200.00. THIS PROBLEM IS RELATED TO POOR DESIGN. I DID MY HOMEWORK. THERE ARE SEVERAL OTHER INDIVIDUALS WHO HAVE REPORTED THE SAME PROBLEM ACROSS THE COUNTRY. AT THIS TIME FORD IS NOT TAKING ANY RESPONSIBILITY FOR THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162043July 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
#3 SPARK PLUG EJECTED FROM THE ENGINE, WHICH RESULTED IN SIGNIFICANT POWER LOSS. I NEARLY WAS REAR-ENDED BY A GAS TRUCK, BUT WAS EVENTUALLY ABLE TO PULL OFF THE FREEWAY. THE SPARK PLUG THREADS WERE STRIPPED FROM THE HEAD, THE SPARK PLUG BOOT WAS SPLIT AND THE COIL MOUNT WAS BROKEN OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162046July 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT COMES ON AT RANDOM TIMES. BRAKE FAILURE AT SLOW TO MODERATE SPEEDS LIKE IN ANTILOCK MODE OR LIKE STOPPING ON GRAVEL. PEDAL STIFF AND CANNOT PUMP BRAKES WHILE FEELING AND SOUNDING JERKY. HAVE REPLACED WHEEL SPEED SENSOR AND ABS SOLENOID SENSOR. WILL FINALLY GRAB AND STOP AFTER APPROX. 20 FEET OF PUMPING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157383May 11, 2006
ENGINE AND ENGINE COOLING
I HAD A INGNITOR BLOW COMPLETELY OUT OF THE HEAD ON MY EXPEDITION. . IT IMMEDIATELY SMELLED OF GAS AND SOUNDED LIKE A TRACTOR. THE INGNITOR THEN KEPT HITTING THE FUEL RAIL. WE WERE LUCKY THAT THE VEHICLE DID NOT START ON FIRE BECAUSE OF THE TWO HITTING AND STARTING A FIRE WITH A SPARK. WHEN I TALKED TO A FORD DEALER THEY SAID THAT YES IT DOES HAPPEN QUITE A BIT BECAUSE OF THE ON THE HEAD...THEY ONLY PUT 2 THREADS IN TO THREAD THE INGNITOR IN. I THINK THERE NEEDS TO BE A RECALL ON THIS IF THIS HAPPENS. SOME ONE COULD BE WORKING ON THE VEHICLE WHEN THIS HAPPENED AND COULD START A FIRE DUE TO THE GAS. IT WILL NOW COST ME $3000 TO FIX THIS DESIGN DEFAULT ONLY TO GET REPLACED BY THE SAME ISSUE!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156070April 25, 2006
EXTERIOR LIGHTING
DT*: THE CONTACT STATED THE ELECTRICAL CONNECTORS TO THE EXTERIOR LIGHTS MELTED CAUSING THE LIGHTS TO BECOME INOPERABLE. THIS IS THE SECOND TIME THE CONNECTOR HAS BEEN REPLACED. THE FIRST TIME THE CONNECTOR FOR THE LOW BEAMS WAS REPLACED. AS A RESULT THE VEHICLE ONLY HAD DAY TIME RUNNING LIGHTS. THE SECOND TIME THE CONNECTOR FOR THE BLINKERS AND THE HAZARDS FLASHING WARNING LIGHTS WERE REPLACED. THE DEALERSHIP WAS ALERTED HOWEVER THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153421March 22, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON NOVEMBER 11, 2005 DRIVING MY FORD EXPEDITION ON HIGHWAY 410 AND JONES MALTBERGER IN THE CITY OF SAN ANTONIO TEXAS. MY CAR WAS ON FIRE IN THE FRONT HOOD. I BELIEVE IT GOT CAUGHT ON FIRE BECAUSE IT HAS A DEFECTIVE SPEED CONTROL CAUSING ON THE VEHICLE CONTROL DEACTIVATION SWITCH BECAUSE IT OVERHEATED AND SMOKE AND BURNING UNDER THE HOOD HAPPENED. I CONTACTED FORD AND THEY DON'T WANT TO BE RESPONSIBLE TO MAKE REPAIRS. FORD SENT AN INSPECTOR ON JANUARY 4, 2006, WHO WAS IN CHARGE OF THE CASE FROM CONSUMER AFFAIRS. HE SENT A LETTER, AND CONCERN WAS REVIEWED AND WAS NOT ABLE TO VERIFY IT AS A MANUFACTURER'S DEFECT. ALSO, COULD NOT OFFER ASSISTANCE AT THIS TIME. *AK. UPDATED 4/6/2006 - *NM. UPDATED ON 05/16/2006- *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10152810March 15, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
1997 FORD EXPEDITION - THE HINGES ON REAR GLASS LIFTGATE BROKE / FRACTURED CAUSING REAR WINDOW GLASS TO DISCONNECT FROM THE VEHICLES AND CRASH TO THE GROUND AND SHATTER. THIS SOUNDS VERY SIMILAR TO THE RECALL ALREADY IN EFFECT FOR 2002 FORD EXPLORERS NHTSA CAMPAIGN #04V442000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153001March 2, 2006
VEHICLE SPEED CONTROL
1997 EXPEDITION THROTTLE WAS STUCK OPEN. *TS ***NAR*** WHILE DRIVING IN BELOW ZERO TEMPS THE THROTTLE STUCK OPEN. THE VEHICLE WAS TAKEN TO AND AUTO CENTER WHO LOCATED A BULLETIN INDICATING THAT THE THROTTLE STICKS AFTER STEADY DRIVING IN COLD AMBIENT TEMPS. THE DATE ON THE BULLETIN WAS OCT 26, 1998.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151614March 2, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE CHILD SAFETY LOCKS ON THE REAR DOORS ENGAGED THEMSELVES. THE CONTACT MUST EXIT THE VEHICLE AND OPEN THE DOORS FOR PASSENGERS. THE DEALERSHIP REPAIRED THE PROBLEM, BUT IT IS OCCURRING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150043February 12, 2006
ELECTRICAL SYSTEM
97 EXPEDITION THAT HAS MULTIPLE ELECTRICAL PROBLEMS, AIR BAG LIGHT STAYS ON, CLICKING UNDER DASH WET CARPET ON DRIVERS SIDE. LOCAL FORD DEALER TELLS ME OH THAT'S AN EASY FIX, ONLY $1200.00 TO REPLACE THE GENERIC ELECTRIC MODULE AND REMOVE AND REINSTALL THE WINDSHIELD! WENT ON TO TELL ME THEY DO THIS ALL THE TIME ON EXPEDITIONS! I ASKED WHY AND THEY TOLD ME THAT "THE FACTORY SCREWED UP WHEN THE WINDSHIELDS WERE INSTALLED AND THEY LEAK"! I THOUGHT THAT WAS WHY WE HAD RECALLS! IF THIS IS THE FACTORIES FAULT THEN WHY MUST I PAY FOR IT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149814February 8, 2006
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLOWN OUT OF HEAD BY FORCE OF THE ENGINE, LOSS OF POWER AN MAJOR DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147757January 14, 2006
ELECTRICAL SYSTEM
I HAVE EXPERIENCED A PROBLEM WITH MY 97 FORD EXPEDITION NOT STARTING AFTER SITTING FOR LONGER THAN TWO DAYS FOR OVER A YEAR NOW. I HAVE HAD THE LOCAL FORD DEALERSHIP ATTEMPT TO FIND THE DRAW KEEPING THE VEHICLE FOR OVER A MONTH TOTAL. WHEN IT RAINED THE PROBLEM SEEMED TO BE WORSE. EVENTUALLY I WAS LEFT WITH HAVING TO HAVE A BATTERY BOOSTER IN THE BACK AND JUMP THE CAR AS IT NEEDED WITH NO SOLUTION FROM THE DEALER. TODAY I WENT OUT TO THE CAR ALMOST A YEAR LATER OF DEALING WITH THIS AND THE CAR WOULDN'T START AFTER LESS THAN 24 HOURS OF NOT DRIVING IT. THE CAR WAS NOT COMPLETELY DEAD AS THERE WAS CLICKING NOISES UPON TURNING THE IGNITION BUT DID NOT TURN OVER. REMOVED THE KEYS FROM IGNITION AND GOT OUT OF CAR TO GET BATTERY BOOSTER FROM THE BACK AND HEARD POPPING AND STATIC NOISE FROM PASSENGER FRONT SPEAKER VERY LOUD. AGAIN, KEYS WERE NOT EVEN IN THE IGNITION. NOISE CONTINUED TO COME FROM THE SPEAKER FOR OVER 30 MIN UNTIL I JUMPED THE CAR. WHEN STARTED THE CLOCK AND RADIO WOULD NOT WORK AND NOISE CONTINUED TO COME FROM THE SPEAKER, ALSO NOTICED WATER LEAKING DOWN PASSENGER SIDE HANDLE LOCATED BY THE WINDSHIELD. DROVE IMMEDIATELY TO GARAGE SPECIALIZING IN ELECTRICAL AND WAS TOLD OF WATER LEAKING FROM WINDSHIELD SEAL FAILURE VERY COMMON IN THIS VEHICLE AND POSITION OF FUSE AND GEM MODULE ALLOWING WATER TO LEAK IN AND POOL ACTING AS A CONDUCTOR RESULTING IN COMPONENTS COMING ON AND MALFUNCTIONING WITHOUT VEHICLE ON IS VERY COMMON. RESOLUTION, REPLACE WINDSHIELD AS SEAL NEEDS TO BE CORRECTED (APPROX. $280.00) AND REPLACE FUSE AND GEM MODULE (APPROX. $600.00). I LEFT THE GARAGE AND CALLED THE LOCAL DEALER AND WAS TOLD THE SAME AND SERVICE MANAGER SAID WITH OUR RECENT RAIN OF 25 DAYS RUNNING HERE IN WA THEY WERE SEEING A LOT OF THIS AND IS COMMON BUT THERE IS NO RECALL FOR THIS. AFTER DOING RESEARCH ONLINE THIS EVENING I AM SHOCKED HOW MANY SIMILAR COMPLAINTS I HAVE FOUND FOR THIS AND A COUPLE OF OTHER PROBLEMS I HAVE NOTICED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147650January 12, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED AFTER RECEIVING NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL, THE INTERIM DEACTIVATION REPAIR WAS PERFORMED AS INDICATED IN THE RECALL. WHEN THE PARTS WERE AVAILABLE THE RECALL REPAIR WAS COMPLETED BY THE DEALER. ALTHOUGH THE VEHICLE DISPLAYED NO PREVIOUS PROBLEMS WITH THE CRUISE CONTROL, AFTER THE RECALL WAS COMPLETED, THE CRUISE CONTROL DID NOT WORK. THE VEHICLE WAS RETURNED TO THE DEALER. A DIAGNOSTIC TEST DETERMINED THERE WAS A RESISTANCE SHORT AND HIGH CURRENT EXPOSED BY THE NEWLY INSTALLED SWITCH. THE SERVICE DEPARTMENT SUGGESTED THE PROBLEM WAS NOT THE NEWLY INSTALLED SWITCH, BUT A CONDITION AS A RESULT OF THE INTERIM DEACTIVATION WHICH EXPOSED SOME OF THE WIRES. *AK THE RESISTANT SHORT OUT AND THERE WAS HIGH CURRENT. ALL THEY FIXED WAS A FUSE JUMPER WIRE BETWEEN SWITCH AND VEHICLE SPEED CONTROL UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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