Ford Expedition Complaints
512 consumer complaints on file.
- #11744046June 14, 2026SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
Description On your vehicle it is possible that the trailer module trm may lose communication at vehicle start-up. If a trm loss of communication occurs and a trailer is connected to the vehicle, trailer stop lamps and turn signal indicators will not function. Additionally, for trailers equipped with electronic trailer brakes, the trailer brakes will not function. This loss of communication can occur with-or-without a trailer connected to the vehicle and can only initiate at vehicle start-up. If this occurs, a trailer brake module fault notification will pop-up on the vehicles instrument panel cluster. The vehicle brake and turn signal lamps will continue to operate normally and are not affected by this trm fault. If you do not tow with your vehicle, you may wait for ota deployment for your vehicle remedy. Safety Risk This may result in inoperable trailer brake lights, trailer turn signals and trailer braking functions that can reduce a drivers ability to control an attached trailer and make the trailer less visible to other drivers, increasing the risk of a crash. Remedy Software is available to repair your vehicle. Ford Motor Company has authorized your dealer to reprogram your vehicles trm free of charge. Next Steps Contact your dealer for more information to schedule the free service.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11743790June 12, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11743630June 11, 2026SEATS
The metal emblem on the driver and passenger seats continuously pulls my hair. I believe it is the emblem itself (sharp lettering) and not how it is adhered to the seat. I am unable to drive the vehicle with hair down.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11743375June 10, 2026ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving on the highway, my 2022 Ford Expedition suddenly lost acceleration. The gas pedal stopped responding completely and the vehicle gradually lost power until it shut off. It had to be towed and the battery was fully drained afterward. It was later diagnosed as a fuel pump failure. This was a sudden loss of propulsion in traffic and created a serious safety concern. Police pulled over and were able to get me towed to the nearest safe stop as my car stopped on a bridge with no shoulder.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11743299June 10, 2026STRUCTURE:BODY
I was driving on the freeway at a high rate of speed (65-70mph) and a piece of my roof rack broke off my car and flew off into the road. This could have hit a car behind us or harmed a person inside the car. Nothing hit my car to cause it to come off. I showed it to the dealer and they claimed that pieces of cars don't just fall off for no reason. They said they would file a claim for it to be covered under warranty. There was no warning prior to this happening.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11743288June 10, 2026POWER TRAIN
Bad parts in the transmission the cdf drum part is not good. While on the highway I was driving and my car lost all power and for about 5-6 seconds lost all power to the car until the transmission kicked into gear. I have has it in for a warranty and they keep saying it nothing then final it went back in and they tell me it the cdf drum in the transmission but this is not a safety concern. It is to me I have 2 kids and if something happens and causes a accident and something happens to my daughter who is replacing my kids no one and Ford will wipe there hands from it. A mandatory recall needs to happen on these transmission and get them fix properly. They did a recall for a piece of trim that cuts when it is lose but they can't do it on this. Unbelievable
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11743165June 10, 2026STRUCTURE:BODY, ELECTRICAL SYSTEM
Several of automatic sensors were not working (tire pressure) and the horn. The dealer stated I had road damage and wires were torn loose. I'm a 76 year old woman and I do not take this car off road or have any recollection of such an incident. I maintain the underside of the vehicle is improperly protected. They charged me $2300 to fix it.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11742718June 8, 2026STEERING, SUSPENSION
The contact owns a 2026 Ford Expedition MAX. The contact stated that while driving at 70 MPH or higher speeds, the steering wheel shuddered due to a front suspension issue. The contact completed some research online and learned that it was a known failure associated with 2025 - 2026 model years. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11742078June 4, 2026SEAT BELTS, FORWARD COLLISION AVOIDANCE: WARNINGS
The collision avoidance system repeatedly faults and becomes unusable. Also, the 2nd row bench seat belt locks without warning. This posses a great risk in a crash.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11741867June 3, 2026POWER TRAIN
“10R80 transmission slips and loses power during acceleration. Matches Ford TSB 23‑2250. Sudden loss of propulsion creates safety risk when merging or crossing intersections.”
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11740961May 29, 2026STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
While driving in heavy traffic on Interstate 10 west bound, I made a right blinker lane change. Right after complete lane change, vehicle emergency brake applied putting me into a spin and steering was fighting me trying to correct thus causing 2 impacts to a vehicle on side of me. It was light drizzle and dash cam footage is available of vehicle taking control.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11740274May 26, 2026POWER TRAIN, STEERING, WHEELS
I purchased a new 2025 Ford Expedition Max. Since I left the dealer’s lot, the vehicle has had a strong vibration at any speed over 60 miles per hour, which makes highway driving and longer distance trips very challenging or impossible. Since I bought the vehicle, I have had to return it for dealership warranty service a total of three times. Despite the three warranty service repairs at Ford authorized dealers, I am still having the strong vibration at any speed over 60 miles per hour in my vehicle at this time. The strong vibration makes the driver feel fatigued, light-headed and dizzy after 30 minutes of highway driving at any speed over 60 mph, impacting driving the vehicle safely, increasing the risk of road accidents and potentially resulting in death or serious bodily injury. The vehicle does not feel safe to drive at highway speed or for longer distances. Driving at 60 miles per hour or more becomes extremely uncomfortable, as a strong vibration is felt in the seat shaking the back, in the steering wheel, shaking hands and arms and in the floor shaking the legs. It makes highway driving very unpleasant and longer distance trips very challenging or impossible, which is one of the main purposes of the intended use of the vehicle.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11740265May 26, 2026VISIBILITY/WIPER
On two separate occasions while driving on the interstate in the rain, the wipers stopped working. Two of the times they stopped in the up position and once they stopped in the middle of the stroke and it was hard to see. After turning the wiper switch to different settings, the wipers started working again.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11740156May 26, 2026ENGINE
On May 16, 2026, my 2023 Ford Expedition with 6,197 miles caught fire while I was driving home from work. I smelled smoke inside the cabin, and within moments smoke began coming through the air vents. I pulled over and exited the vehicle. When I got out, I saw the engine compartment was on fire and heavy smoke was coming from under the hood. As I moved away from the vehicle, there were multiple loud pops and bangs coming from the engine area. Police and fire crews responded and extinguished the fire, but the vehicle is a total loss. This was a nearly new vehicle with very low mileage. I believe this was caused by a manufacturing defect. Ford previously settled a class‑action lawsuit involving 2021 Expeditions with engine fire issues, which suggests this problem has not been fully resolved. I am reporting this incident because it is a serious safety hazard and could have resulted in injury or death.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11740097May 26, 2026UNKNOWN OR OTHER
No accident, malfunction, warning lights, or safety-related issues occurred. Vehicle is operating normally at this time.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11738650May 18, 2026POWER TRAIN
When attempting to pass or slowing and then pressing the gas regain speed, transmission disengages, engines revs, transmission down shifts to 1st gear and then attempting to "find" the correct gear. This has happened multiple times and a few of those times has left us susceptible to being struck by another vehicle due to no engine power to the power train to move the vehicle.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11738433May 17, 2026SEATS, ELECTRICAL SYSTEM
The third row seats both have reachable access to the third-row PowerFold buttons even in car seats. My two toddlers can easily reach the fold buttons while strapped in to their seats and are able to recline and move their seats forward and backwards. This caused major safety hazard because their car seats become loose. The buttons are placed very close to the third row seat and are accessible to 35 lb children to press and play with them. While strapped into their car seats, my children easily reached and both touched the buttons and loosened their car seats while the car was in motion and I was driving. There is no software setting or built-in dashboard switch to disable the third-row PowerFold buttons in a Ford Expedition. To prevent the seats from accidentally folding, the most effective permanent solutions are removing the associated fuse, disconnecting the physical wiring harness from the button panel, or physically blocking the switch. This is extremely dangerous and needs to be fixed
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11738134May 15, 2026VEHICLE SPEED CONTROL, STEERING, WHEELS
With speeds in excess of 70 MPH, the car have a violent shake. The shake gets worse as you approach 80 MPH. This is in both the 2025 and 2026 Ford Expedition models. This put drivers at risk, as they must keep control of the car at all times on the highway if they are in excess of 70 MPH. The car has already been inspected by Ford and they did a road balance test and replaced one tire. The car still shakes at high speeds. Ford is looking to bring my car in a 2nd time to look at the issue again. No warning lights came on. This appears to be a driving issue not related to anything that would come up electronically.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11736876May 10, 2026POWER TRAIN
I have had issues with the 10 speed transmission on my Expedition. I looked up my year model and type of transmission and there is a NHTSA recall on select model year transmissions within my year range. My vehicle is doing the same thing that is stated in the recall. I spoke to a transmission shop and they are the ones that informed me of the transmission issues and recalls. I reached out to my local Ford dealership and they looked up my vehicle and informed me that my vehicle was not affected. I said it seemed to be doing the exact same thing listed. He said if its not on the list, we won't cover the repair. What needs to happen to have my transmission repaired under the recall?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11736625May 8, 2026POWER TRAIN
Was traveling on the roadway when my vehicle suddenly lost its ability to change gears. I had to put the transmission into manual mode to be able to pull to the side of the roadway and stop. The vehicle was towed to the repair facility where I was informed the transmission needed to be replaced. I was almost struck from behind by a motorist due to not being able to continue forward. I was informed this is a common defect in the transmission and the cost to replace the transmission is approximately $9000. Due to the low mileage on the vehicle, this is unacceptable and a safety risk.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0