Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10747925August 11, 2015
TIRES, TIRES:TREAD/BELT
GENERAL AMERI-TRAC 255/70/R16 HAD A COMPLETE TREAD SEPARATION FROM MAIN TIRE. IT BEGAN WHEN I NOTICED SUDDEN AND VIOLENT VIBRATION COMING FROM THE FRONT DRIVER SIDE TIRE WHILE DRIVING AT 60MPH ON HIGHWAY 82 IN MONTANA. I IMMEDIATELY SLOWED DOWN, PULLED OVER AND INSPECTED THE TIRE TO FIND CHUNKS OF RUBBER FALLING OUT AND TREAD BULGING & WARPED. THIS TIRE (PROPER MOUNTED & BALANCED) HAS APPX 75% TREAD. I SLOWLY DROVE HOME AND PARKED THE VEHICLE. THE FOLLOWING DAY I WAS GOING TO REPLACE IT WITH THE SPARE. WHEN I WENT OUT THE NEXT MORNING THE TIRE HAD COMPLETELY GONE FLAT. A CLOSER LOOK REVEALED OVER NIGHT THE TIRE HAD EXPLODED WITH THE TREAD COMPLETELY SEPARATING FROM THE TIRE AROUND 1/5 OF ITS CIRCUMFERENCE. THE STEEL BELTS STILL ATTACHED TO THE LIFTED PART OF THE TREAD. I WAS LUCKY THIS DIDN'T EXPLODE WHILE DRIVING ON THE HIGHWAY.. AS GOING 60MPH ON A TWO LANE HIGHWAY (ONE LANE EACH WAY) THAT IS HEAVILY USED BY LOGGING TRUCKS GOING 70+MPH COULD HAVE LEAD TO A DEVASTATING AND TRAGIC ACCIDENT. AN INCIDENT OF THIS NATURE ON ICY ROADS IN WINTER WOULD HAVE ONLY INCREASED THE LIKELY-HOOD OF A FATALITY. I'M NOT SURE IF THIS TIRE IS AN ISOLATED DEFECTIVE ITEM OR IF ALL THE 255/70 R16 AMERI-TRAC TIRES ARE BAD, BUT I CERTAINLY WANT THIS DEFECTIVE TIRE REPLACED BY GENERAL AS NO TIRE OF THIS POOR OF QUALITY SHOULD LEGALLY BE ON THE ROAD. IT WOULD BE LIKE ALLOWING BRAKE MANUFACTURERS TO SELL BRAKES SYSTEMS THAT ARE KNOWN TO FAIL OR ALLOWING STEERING WHEEL MANUFACTURERS TO SELL STEERING WHEELS THAT ARE KNOWN TO FALL OFF WHILE DRIVING. IF HEAVY PENALTIES AND FINES WERE GIVEN TO THESE COMPANIES (THAT HAVE WEAK INSPECTION PROCEDURES) FOR EACH DEFECTIVE INCIDENT, MAYBE THEY WOULD NOT ALLOW HUNDREDS OF THOUSANDS OF THESE TIRES TO BE SOLD... JUST BECAUSE THEY WISH TO CUT COSTS ON QUALITY CONTROL ISSUES AND HELP THEIR BOTTOM LINE PROFITS. THE AMERICAN PUBLIC AND ESPECIALLY FAMILIES WITH SMALL CHILDREN DESERVE BETTER, SAFER AND HIGHER STANDARDS IN THIS INDUSTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721634May 27, 2015
STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND NOTICED CORROSION UNDERNEATH THE UNDERCARRIAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704376April 8, 2015
STEERING
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE TURNING THE STEERING WHEEL TO THE LEFT, THE TIRES TURNED TO THE RIGHT WITHOUT WARNING. WHILE DRIVING OVER A SPEED BUMP, THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703148April 1, 2015
POWER TRAIN, STRUCTURE:BODY
THE VEHICLE WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK. HAVE ACCIDENT, THE CAR ROLL OVER TO ANOTHER CAR, I CAN"T PARK DOWN HILL IS TO DANGERS, IS TOT SAFETY . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703149April 1, 2015
POWER TRAIN, STRUCTURE:BODY
THE VEHICLE WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK. HAVE ACCIDENT, THE CAR ROLL OVER TO ANOTHER CAR, I CAN"T PARK DOWN HILL IS TO DANGERS, IS NOT SAFETY . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10690362February 24, 2015
ENGINE
SPARK PLUG BLOW OUT. ON MY TRIP FROM VA TO PA SPARK PLUG BLEW OUT WHILE ON I95 IN DELAWARE A SNOWSTORM ABOUT TO START AND I GOT STRANDED. NO PART STORE HAS ANY ANSWERS, AUTO REPAIR SHOPS WANT TO CHANGE $300+ DOLLARS TO FIX. THERE IS A REPAIR KIT THAT CANNOT BE BOUGHT IN ANY AUTO PART STORE ONLY ONLINE. MY TRUCK IS YET IN PA CAN'T AFFORD HAVING IT TOWED BACK TO VA.. HAD TO GET A RENTAL TO COME BACK HOME. FORD NEEDS TO DO THE RIGHT THING HERE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680418February 1, 2015
EQUIPMENT, ELECTRICAL SYSTEM
ELECTRICAL PROBLEMS ON MY 97 FORD EXPEDITION LIGHTS FLASHING RADIO ON AND OFF BY ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672129January 13, 2015
ENGINE
SPARK PLUG BLEW OUT, BROKE COIL AND DAMAGED HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640271September 30, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR CHILD SAFETY LOCK ACTIVATED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615968July 24, 2014
STRUCTURE:FRAME AND MEMBERS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAP BECAME SEPARATED FROM THE VEHICLE DUE TO RUSTING OF THE SUB FRAME AREA. THE AREA THAT WAS ATTACHED TO THE STRAP TO THE SECURE THE FUEL TANK WAS THE AFFECTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 260,000. UPDATED 09/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615972July 24, 2014
STRUCTURE:FRAME AND MEMBERS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAP SEPARATED FROM THE VEHICLE DUE TO RUSTING OF THE SUB FRAME AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 260.000. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607148June 30, 2014
ENGINE
I CURRENTLY OWN A 1997 FORD EXPEDITION THAT KEEPS SPITTING OUT SPARK PLUGS! !ST TIME WAS CYLINDER #3 THEN #7, THEN ON 3-6-2014 IT WAS #8 THEN ON 03/14/14 #2 AFTER STARTING THE ENGINE WITH THE HOOD OPEN LOOKING FOR WHAT I THOUGHT SOUNDED LIKE A VACUUM LEAK OR VALVE TICK ONLY TO HAVE THE SPARK PLUG BLOW OUT AND ALMOST TAKE OUT MY EYE!!! FORD HAS KNOWN FOR YEARS THAT THERE ARE MILLIONS OF VEHICLES OUT THERE ESPECIALLY FROM 1997 THROUGH 2005 AND STILL HAVE DONE NOTHING TO ASSIST IN EITHER FIXING THE PROBLEM OR COMPENSATING PEOPLE FOR THEIR LOSSES DUE TO THIS CRAP DESIGN THEY CAME OUT WITH THAT ONLY HAS THE HEADS OF THE MOTOR HOLDING THE SPARK PLUG IN WITH 4 THREADS!! I AM TOLD THAT THEY DO NOT HAVE A RECALL BECAUSE THEY BELIEVE THERE IS NO EMINENT DANGER INVOLVED WITH THE MALFUNCTION OF THIS DEFECT?? WHAT ABOUT - HEY THE MOTOR IS RUNNING SO THE FUEL INJECTOR IS SPEWING OUT FUEL ALL OVER THE MOTOR WHEN THE PLUG SHOOTS OUT LIKE A ROCKET AND THEN KNOCKS SOMEONE'S EYE OUT? FIRE DID U SAY?? EYE OUT?? NAAAH NO PROBLEM!!! I AM ALSO TOLD FROM MY MECHANIC THAT I WILL HAVE TO LIVE WITH THIS BECAUSE EVEN IF YOU REPLACE THE HEADS THAT HOLD THE PLUGS IN YOU WILL ONLY HAVE THE SAME PROBLEM AGAIN DOWN THE LINE. THIS IS NOT AN ANSWER. FORD NEEDS TO STEP UP AND FIX THE PROBLEM, MAKE A RECALL, REDESIGN THE HEADS AND STOP WITH THE B.S. BEFORE SOMEONE GETS HURT BAD!!! TOO MUCH TIME AND $$$ LOST FROM HAVING THIS PROBLEM GO TO THE SHOP EVERY [XXX] FEW MILES NOT TO MENTION THE TIME AND $$$ I AM LOOSING FROM WORK - JUST FIX IT FORD!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592514May 19, 2014
ENGINE
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE WHILE PARKED IN A DRIVEWAY. ONLY THE FRAME REMAINED AFTER THE ENGINE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10572890March 17, 2014
TIRES
WHILE TRAVELING S/B AT APPROX 70 MPH ON I5 IN ORANGE COUNTY CA, RR TIRE OF 97 FORD EXPEDITION SUFFERED 360 DEGREE TREAD SEPARATION. LOSS OF CONTROL, ROLL. FRONT PASSENGER DIED. DRIVER LOST THREE FINGERS. DEFINITY DAKOTA H/T, DOT UPCU PA7 1508 (COOPER, FINDLEY PLANT). DOA 9/5/13. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10562933February 4, 2014
ENGINE
I CURRENTLY OWN A 1997 FORD EXPEDITION THAT KEEPS SPITTING OUT SPARK PLUGS! !ST TIME WAS CYLINDER #4 THEN #5, THEN TODAY 2-3-2014 I MET WITH #3 AFTER STARTING THE ENGINE WITH THE HOOD OPEN LOOKING FOR WHAT I THOUGHT SOUNDED LIKE A VACUUM LEAK OR VALVE TICK ONLY TO HAVE THE SPARK PLUG BLOW OUT AND ALMOST TAKE OUT MY EYE!!! FORD HAS KNOWN FOR YEARS THAT THERE ARE MILLIONS OF VEHICLES OUT THERE ESPECIALLY FROM 1997 THROUGH 2005 AND STILL HAVE DONE NOTHING TO ASSIST IN EITHER FIXING THE PROBLEM OR COMPENSATING PEOPLE FOR THEIR LOSSES DUE TO THIS CRAP DESIGN THEY CAME OUT WITH THAT ONLY HAS THE HEADS OF THE MOTOR HOLDING THE SPARK PLUG IN WITH 4 THREADS!! I AM TOLD THAT THEY DO NOT HAVE A RECALL BECAUSE THEY BELIEVE THERE IS NO EMINENT DANGER INVOLVED WITH THE MALFUNCTION OF THIS DEFECT?? WHAT ABOUT - HEY THE MOTOR IS RUNNING SO THE FUEL INJECTOR IS SPEWING OUT FUEL ALL OVER THE MOTOR WHEN THE PLUG SHOOTS OUT LIKE A ROCKET AND THEN KNOCKS SOMEONE'S EYE OUT? FIRE DID U SAY?? EYE OUT?? NAAAH NO PROBLEM!!! I AM ALSO TOLD FROM MY MECHANIC THAT I WILL HAVE TO LIVE WITH THIS BECAUSE EVEN IF YOU REPLACE THE HEADS THAT HOLD THE PLUGS IN YOU WILL ONLY HAVE THE SAME PROBLEM AGAIN DOWN THE LINE. THIS IS NOT AN ANSWER. FORD NEEDS TO STEP UP AND FIX THE PROBLEM, MAKE A RECALL, REDESIGN THE HEADS AND STOP WITH THE B.S. BEFORE SOMEONE GETS HURT BAD!!! TOO MUCH TIME AND $$$ LOST FROM HAVING THIS PROBLEM GO TO THE SHOP EVERY [XXX] FEW MILES NOT TO MENTION THE TIME AND $$$ I AM LOOSING FROM WORK - JUST FIX IT FORD!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558183January 2, 2014
ENGINE
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HE DRIVING 60 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE LOCAL REPAIR SHOP WHERE IT WAS FOUND THAT THE SPARK PLUGS SEPARATED DUE TO A DEFECTIVE THREAD AND CYLINDER. THE DEALER REPLACED THE SPARK PLUGS WITH A NEWLY MANUFACTURED STEEL HEAD AND THREAD HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS ADVISED THAT THE CYLINDER HEAD OR ENGINE POSSIBLY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551149November 6, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING DOWN THE STREET, GOING ABOUT 10 TO 15 MPH AND WHILE DRIVING I HAD NOT LIGHT ON MY DASHBOARD INDICATING ANY PROBLEMS ALL OF SUDDEN MY 97 FORD EXPEDITION MAKES THIS CRAZY SOUND AND COMPLETELY TURNS OFF. I WAS NOT ABLE TO START THE TRUCK UP AGAIN SO I HAD IT TOWED. AFTER TWO DAY PAST I TRIED STARTING THE TRUCK UP AND IT WOULD NOT DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511588May 12, 2013
STEERING
STEERING GETS HARD THEN CUTS LOOSE, STEERING COLUMN MOVES UP AND DOWN, SEEMS LIKE A SERIOUS SHAFT PROBLEM OR STEERING BOX ISSUE, SAW RECALL AND DEALER SAYS IT WAS NOT INCLUDED, SAME PROBLEM AS OTHERS, PLACES PEOPLE AT RISK AND SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503425March 18, 2013
CHILD SEAT:LATCH STRAP, SEAT BELTS
I HAVE A 1997 FORD EXPEDITION. BOTH THE DRIVER SIDE AND PASSENGER SIDE SEAT BELTS FOR THE MIDDLE SEAT WILL NOT EXTEND. THEY ARE LOCKED IN THE RETRACTED POSITION. FROM REVIEWING THIS ON THE INTERNET IT IS A COMMON PROBLEM. THIS IS THE ONLY VEHICLE I HAVE EVER HAD THAT HAD SEAT BELT PROBLEMS. THERE SHOULD BE A RECALL TO REPLACE THESE AS IT MAKES IT SO YOU CAN'T BUCKLE ANYONE INTO THE MIDDLE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=1997, MAKE=EXPEDITION, MODEL=FORD ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494443January 23, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS RETURNING HOME FROM WORK AND I HEARD A CLICKING NOISE AS I WAS DRIVING COMING FROM MY DASH ALONG WITH ALL OF MY GAUGES JUMPING RPMS RAN EXTREMELY HIGH AND SPEED GAGE JUMPING FROM ALL OVER FROM 50'S TO 05 MILES A HOUR LIGHTS LIGHTING UP AND THEN POWER LOST IN WHICH MADE IT HARDER TO STOP AND STEER ITS DONE THIS A FEW TIMES ALONG WITH A WITH THE CLICKING THE RADIO WILL TURN ITS SELF ON AND KILLS THE BATTERY AND THERE IS A SMELL OF A HOT PLASTIC SMELL ALONG WITH ALL OF THAT WHEN I START TO LOSE POWER MY HEAD LIGHTS DIM DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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