Ford Escape Complaints

29,499 consumer complaints on file.

#11759460August 25, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed an inverted, blank, or blue image. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759498August 25, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake warning light was persistently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the brake booster and brake master cylinder assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 14,643.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759525August 25, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Ford Escape. The contact stated that while her husband was attempting to register the vehicle, he discovered a mileage discrepancy on the title of the vehicle. The vehicle was a private sale through Facebook Marketplace. The contact reported the issue to the local Police Department. At the time of purchase, the vehicle mileage was 96,105, and at the time of registration, it was discovered that the mileage was 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759566August 25, 2026
UNKNOWN OR OTHER
Backup camera malfunction recall. Parts still not available after almost a year. Repair is taking too long. I need my backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758969August 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM
UNKNOWN, just here to make a complaint. Fuel Injectors have not failed yet but Ford Motor Company has not yet found a remedy even after 12+ months since recall was initiated. Recall was sent out August 18th, 2025 and no remedy has become available. Currently still waiting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759008August 24, 2026
ENGINE
I purchased my vehicle [XXX] from Suburban Chevrolet Cadillac in Ann Arbor, MI. Less than two weeks after purchasing the vehicle, my vehicle information screen informed me that the engine was overheating. My mechanic was able to replicate the issue and informed me I was the victim of a common issue with the 1.5L Ford EcoBoost Ford Escape engine that caused a coolant intrusion. I learned that Ford extended the factory warranty on the vehicle because of this issue, so they are clearly aware of it, but my vehicle was not under warranty when I purchased it used. The dealership told me they were unable to help me because I did not buy an extended warranty from them. Continuing to drive without repairing this issue could have resulted in severe engine damage, stalling, or complete mechanical failure, potentially endangering lives if it occurred while on the road. Because Ford has not issued a recall for this issue, I had to pay I had to pay $5,765.39 to replace the engine short block, inclusive of parts and labor, on top of what I paid for the car. The work was completed 11/23/2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759030August 24, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759090August 24, 2026
POWER TRAIN
Power train lost during driving, suddenly the car lost the power and a light in the dashboard start blinking, it recovers after a few times turning it on and off, seems to be triggered by brake pedal press, car has been having issues since Oct 2025 after unplugged it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759188August 24, 2026
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
This recall has been going on for almost a year. And I was having problems for at least a year or two before that it’s to the point where we’re almost every time I try to use it it says unavailable. This is a safety concern as a backup camera is a vital safety feature. Ford is taking a long time to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759189August 24, 2026
SEAT BELTS
The seatbelt stopped retracting properly and no longer locks when I break suddenly or when I pull the belt all the way out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759221August 24, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a portable diagnostic tester to the vehicle and retrieved DTC: P0301 displayed. In addition, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 21N12; however, the VIN was not associated. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to proceed with the repair and wait for approval of the VIN to be added to the Customer Satisfaction Program: 21N12. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759240August 24, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a distorted, intermittent, or blank image. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759265August 24, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact stated that while reversing out of the garage at approximately 3 MPH, the vehicle crashed into a parked vehicle directly behind it. The contact stated that while reversing, the rear-view camera displayed a blank image. The parked vehicle sustained damage to the front driver’s side fender. No air bags deployed. The vehicle was not towed. There was no warning light illuminated. A Police report was not filed. The vehicle was not destroyed. No injuries were reported. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); as the possible cause for the failure. The manufacturer was not notified of the failure. The failure mileage was 206,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11759278August 24, 2026
UNKNOWN OR OTHER
Door latch will not close
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758868August 23, 2026
ELECTRICAL SYSTEM
I am filing this complaint regarding a serious safety issue with the rearview camera on my Ford vehicle. My rearview/backup camera does not function properly when I place the vehicle in reverse. The display either shows a blank screen or a severely distorted image, preventing me from reliably seeing the area behind my vehicle. Ford issued a safety recall concerning rearview-camera problems in October 2025. I have contacted Ford/dealership personnel regarding the recall and the defective camera. I have been advised that the replacement part needed to repair my vehicle is not currently available. This is extremely concerning because the rearview camera is an important safety feature that is specifically intended to provide visibility behind the vehicle while backing. At present, I cannot depend on the camera to show me what is behind my vehicle. This creates an increased risk of striking a person, another vehicle, property, or another obstruction that I may not be able to see. The problem is not merely an inconvenience or cosmetic issue. I am experiencing an actual loss of rear visibility while the vehicle is in reverse. Ford has acknowledged the safety concern through its recall, yet I am still unable to obtain the required repair because I am being told that the necessary part is unavailable. I am requesting that NHTSA review this matter and determine whether Ford is adequately addressing the recall and providing affected owners with a timely and effective remedy. I would also like this complaint to document that I have reported the safety defect to Ford/dealer and that the vehicle remains unrepaired because the necessary replacement part is reportedly unavailable. I am concerned about continuing to operate the vehicle without a functioning rearview camera and believe this unresolved condition presents an unreasonable safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758870August 23, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Sound control module, can't hook up phone for hands free driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758938August 23, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
My 2016 Ford Escape is subject to safety recall 25SA9 / NHTSA 25V695 involving the rearview camera. Ford's recall states that the rearview camera may display a blank or distorted image in reverse, or may display a message that camera is unavailable. The rearview camera is now completely nonfunctional. It previously worked intermittently but progressively worsened and is gone now. When I place the vehicle in reverse, the center display either remains blank or continues displaying the navigation/map screen shown while driving. It does not display the rearview camera image. The vehicle and camera are available for inspection upon request. This creates a significant safety risk because I have lost the rearward view provided by the camera when backing up. This is particularly concerning because this is the exact safety defect addressed by the recall: an unavailable rearview camera (for a [XXX]!!) can reduce driver's view behind the vehicle and increase the risk of a crash. I have contacted Ford dealerships regarding this recall both in Texas, where I previously lived, and in Utah, where I now live. I have been told that the replacement remedy part is still unavailable, so the recall repair cannot be performed. Ford's original NHTSA recall filing stated that final remedy owner notifications were planned for June 29–July 3, 2026. It is now August 23, 2026, and remedy remains unavailable. The problem has not been repaired or resolved by a dealer because the recall replacement part is unavailable. I have not had the vehicle inspected by police or an insurance representative. The camera initially worked intermittently and then stopped altogether. The current symptom is that, when in reverse, the display either remains blank or continues showing the navigation/map screen instead of displaying the rearview camera image. I am requesting that NHTSA review Ford's handling of recall 25V695/25SA9, particularly the continued lack of an available remedy. THIS IS UNSAFE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758702August 22, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
At least once per day the back up camera goes black. While I am in the act of backing up or starting to back up. This has been happening for over 3 years. No one believed me at the dealership for years. Now there is a recall finally recognizing the issue and Ford can not fix it. I am left dealing with this. Also electrical issues with the car doors not opening with code or key fob, back windshield washer blades going off unexpectedly and they would not stop until I shut the entire car down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758731August 22, 2026
POWER TRAIN
My Ford Escape powertrain went out when I was driving in town, it went from driving fine to not getting out of 1st gear. No warning prior got it towed to my mechanic and he did a diagnostic and it is indeed the transmission. This was extremely dangerous since I was close to being rearended because of the sudden failure. I still didnt get the transmission failure message on the screen until we went to load it up on the wrecker. This is a widely known transmission failure that has plagued this vehicle for years yet it was still sold to me. Ford knows about it and does nothing and it not recalled, unbelievable. Now my only vehicle is down, I cannot get to work and cannot afford thousands for a new transmission and labor. I am still paying on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758440August 21, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, a message was displayed to exit the vehicle immediately. The contact pulled over and called someone to add coolant to the vehicle, but the failure persisted. The contact was constantly adding coolant to the vehicle. The vehicle was taken to the dealer, who determined that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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