Ford Escape Complaints

29,499 consumer complaints on file.

#11760136August 27, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that they had received notification of notification of NHTSA Campaign Number : 25V695000 (BACK OVER PREVENTION) the local dealer was contacted however the vehicle was not remedied as the contact was advised that the parts to perform the recall repair were not yet available. The contact had experienced the failure stating that upon reversing the rear view camera would display blank or distorted; no warning lights were illuminated. The contact stated that the manufacturer had failed to provide a remedy in a timely manner. The manufacturer was not notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759691August 26, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the remedy was only available for Mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759694August 26, 2026
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. A certified mechanic was contacted and diagnosed the vehicle with evaporative emission system purge flow performance failure. Additionally, the canister purge valve needed to be replaced. The contact stated that on December 24 of 2025, the vehicle was repaired by the dealer due to a failure associated with the issue, and the evaporative canister purge control valve was replaced. The dealer was contacted; however, the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was not aware of the failure. The failure mileage was approximately 81,131.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759721August 26, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2014 Ford Escape. While driving at an undisclosed speed, the vehicle lost ABS functionality, and the instrument panel was blank. The vehicle was taken to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced and brake system repair was needed. The contact was informed that the part was no longer being manufactured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,194.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759723August 26, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to start immediately but started after several attempts. The vehicle was driven to an independent mechanic, where diagnostic tests were performed, but no failure was found. While driving 10–15 minutes later at approximately 30–35 MPH, the check engine warning light illuminated. The vehicle was returned to the independent mechanic, where a it was diagnosed that the canister purge valve had failed. The canister purge valve was replaced; however, the failure persisted. The vehicle was taken to the dealer, where the under-hood canister purge valve and the EVAP canister were replaced, but the failure persisted. The vehicle was not repaired. The dealer was contacted and informed that the failure was unknown. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759877August 26, 2026
VISIBILITY/WIPER
Wipers will swipe a couple times then stop half way and not descend all the way. Then begin to “flutter” have to shut off for them to descend and turn on again, over and over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759872August 26, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
When I lock my car, whether from my phone, keys, or lock button inside car, the car will lock except the passenger side door which remains unlocked. So when the car is supposed to be locked and secured, anyone who wants can gain access in my car whenever they want. The car alarm will go off. But the door still opens. I believe this is a safety concern for my family and I while being in the vehicle and also a threat to valuables in my car. I haven’t had it looked at yet. But I want to report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759831August 26, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
My escape would not change gears and the escape would not reverse it was also pulling back and accelerating in speed to the point I could not control it in traffic. My safety and the safety of my mother were greatly affected as the escape was malfunctioning in traffic and I could not control the gears. The alert on the escape came up and it stated: The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. Additional alerts that may provide additional information may accompany this alert. I took it to dealership and they told me it would need a transmission over haul. Once repairs were completed I brought it back home and had to take the escape back to the dealership because it started to pull back again and for the second time the dealership told me the escape would need a second transmission overhaul
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759808August 26, 2026
STEERING
Excessive bilateral play/backlash in the steering rack unit was identified by a 3rd party repair organization. Ball-joint wear was ruled out and the problem suspected to be caused by internal wear of mechanical restraints. Third party mechanic advised that the car was unsafe to drive due to possible uncontrolled loss of steering function and that corrective action by the manufacturer was required. Vehicle was subsequently towed to Big Valley Ford where the dealership confirmed the initial diagnosis: "Upon inspection found play - severe internal play in rack". Normal vehicle use was not considered a causal factor of the defect on the vehicle with only 73,394miles. No warning messages were displayed to indicate the problem but front-end noise was noted while operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759309August 25, 2026
ENGINE, UNKNOWN OR OTHER
The transmission had to be replaced in 2024 and now the engine needs to be replaced in 2026. Ford customer service will not help with any of the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759310August 25, 2026
ENGINE
It appears the engine has gone bad. Water leaking into cylinders. Car is in shop now. Friendly Ford in Arkansas City, Ks. They may have contacted you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759343August 25, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had complete brake failure while driving my vehicle yesterday I had new brakes installed on XXX by Mr tire auto service centersStore Number: #XXX ([XXX]) Invoice Number: XXX Guest ID: XXX Vehicle details: 2020 Ford Escape Titanium. They have deemed that PARTS were defective ( calipers and pads) . This situation ended up okay however if I was on open road I could have killed myself or others. The manufacturer of these parts needs to be flagged. We have requested a detailed list of the parts that were used to do this job and have also reached out to Monro who is their corporate affiliate. We have not heard back from them yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759363August 25, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rear-view camera went black and failed to operate as intended. The contact stated that the radio turned on and off independently, and the screen failed to operate as intended. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759372August 25, 2026
ELECTRICAL SYSTEM
Ford has yet to provide a remedy to this recall nearly a year after being notified. NHTSA: #25V695 Recall: #25SA9 REAR VIEW CAMERA INSPECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759378August 25, 2026
ENGINE
A warning light illuminated, so the vehicle was taken to the dealership for inspection. The vehicle has a history of receiving routine maintenance and repairs at this dealership. The 2.0L EcoBoost engine is known to experience coolant intrusion associated with its open-deck engine-block design, which includes narrow, slotted cooling channels—or grooves—between the cylinder bores. After inspecting the vehicle, the dealership determined that the engine block should be replaced. The estimated out-of-pocket repair cost exceeds the vehicle’s current market value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759389August 25, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed, the cruise control independently activated. The brake pedal was depressed. In addition, the contact turned off the vehicle. The contact stated that while starting the vehicle, the vehicle started. The vehicle was reset. The vehicle was taken to the dealer, where it was diagnosed with a lithium battery failure, and an unknown software update was performed. The vehicle was repaired; however, the failure reoccurred. The contact stated that while reversing, the intelligent cruise control independently activated. The contact stated that the cruise control reversed the vehicle at approximately 45 MPH. The brake pedal was depressed with extreme force, and the vehicle stopped. No warning lights were illuminated. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer. The vehicle was not yet inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759401August 25, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over-prevention camera failed to display an image behind the vehicle. The message informing the contact that the back-over-prevention camera was unavailable was displayed. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure occurred at approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759402August 25, 2026
ENGINE
2.01 block features a narrow cooling slot machined into the block surface right between the cylinder bores. Under high boost pressure and thermal stress, the narrow metal section around this slot distorts or cracks. This erodes the head gasket clamping force and allows pressurized coolant to bypass the seal, leaking heavily into the combustion chamber. An engine replacement is required to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759403August 25, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed an upside-down image or a blank image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759439August 25, 2026
BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. The contact stated that the failure was persistent. However, the rear-view camera later displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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