Ford Escape Complaints

29,499 consumer complaints on file.

#894700August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
HAD SHIFTED INTO REVERSE AND IT STARTED TO BACKUP. THEN, IT HESITATED WHEN BRAKES WERE APPLIED, SOUNDED FUNNY. RPMS REVVED UP, AND VEHICLE STARTED TO SHAKE. VEHICLE SUDDENLY ACCELERATED WHILE STILL IN REVERSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894703August 20, 2001
VEHICLE SPEED CONTROL
HAD SHIFTED INTO REVERSE TO GET OUT OF PARKING SPACE. THEN, STARTED TO BACK UP, AND VEHICLE HESITATED WHEN BRAKES WERE APPLIED, SOUNDED FUNNY; RPMS REVVED UP,VEHICLE SUDDENLY ACCELERATED WHILE STILL IN REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894739August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GEAR SHIFT LEVER STICKS IN FRONT OF RADIO. WHEN CHANGING RADIO STATIONS HANDS KNOCKS GEAR SHIFT INTO NEUTRAL WHILE VEHICLE IS IN MOTION.*AK CONSUMER STATES THAT THE VEHICLE PRODUCES SO MUCH BRAKE DUST THAT THE WHEELS TURN BLACK ONLY AFTER THREE OR FOUR DAYS OF DRIVING, FORD STATES NOTHING CAN BE DONE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894758August 20, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WAS TRAVELING 40MPH ON HIGHWAY WENT TO CHANGE LANES AND POWER STEERING DIDN'T RESPOND. DEALERSHIP WAS AWARE OF PROBLEM.*AK CHECK ENGINE LIGHT ILLUMINATED AND OIL LIGHT ILLUMINATED, DEALER CLEANED GROUND CONNECTIONS UNDER THE BATTERY. SUB WOOFER INOPERABLE, DEALER REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750735August 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
HOSE CLAMPS ON BOTH TRANS COOLER HOSES IN FRONT OF VEHICLE WERE NOT FIXED ONTO HOSE. TOP HOSE BLEW FROM TRANSMISSION COOLER AND RESULTED IN LOSE OF MOST ALL TRANS FLUID. TRANS STOPED WORKING. FLUID WAS ALL OVER FRONT LOWER PART OF VEHICLE INCLUDING BOTH INSIDES OF DISK BRAKES. WE WERE TRAVELING AT 40 MPH AND IN A RESIDENTIAL AREA. WARRANTY REPAIR IS IN PROGRESS. TOW TRUCK OPERATOR STATED THIS WAS NOT THE FIRST TIME HE HAD ENCOUNTERED THIS SITUATION WITH THIS PARTICULAR VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750586August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FORD DEALER HAS ATTEMPTED 3 TIMES TO REPAIR BRAKES GOING ON THE 4TH WHEN THEY GET THE NEW BRAKE PADS IN,THEY TOLD US ABOUT A MONTH FROM NOW.THE VEHICLE SHAKES WHEN SLOWING FROM 55 TO 40 MPH. AND CAN GET SCARY AT TIMES.IT ALSO VIBRATES AT 65 MPH.WE CONTACTED FORD CUSTOMER SERVICE ABOUT OUR PROBLEM AND THEY TOLD US THAT DON MCCLAIN SAID THAT THEY HAVE ALREADY FIXED THE BRAKES,WHICH IS A LIE. THEY ARE GIVING US THE RUNAROUND TO AVOID OUR STATES LEMON LAW.AS FAR AS WE CAN TELL NO OTHER FORD ESCAPES HAVE THIS PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894502August 16, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S RESTRAINT BELT BUCKLE ASSEMBLY, FEMALE PART, FAILS TO LOCK PROPERLY, PREVENTING USE OF SEAT BELT. DEALERSHIP IS REPAIRING PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750522August 15, 2001
TIRES
BELTS SEPARATED INTERNALLY CAUSING SIDEWALLS TO FAIL. INSPECTION BY TIRE DEALER SHOWED NO VISIBLE SIGNS OF DAMAGE OR PUNCTURE. *AK (DOT NUMBER: W208DK8711 TIRESIZE: P235/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894180August 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING, ENGINE STALLED AND OIL LIGHT ILLUMINATED, CONSUMER CHECKED OIL LEVEL AND IT WAS AT THE NORMAL LEVEL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894085August 10, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
CONSUME R WAS TRAVELING ABOUT 45MPH ON A MOUNTAIN ROAD, AND WITHOUT PRIOR WARNING, ENGINE CHECK LIGHT CAME ON THE DASHBOARD. THEN, THERE WERE NO BRAKES OR POWER STEERING. ALSO, SPEED PEDAL WENT ALL THE WAY TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL VEHICLE. DEALERSHIP WAS AWARE OF PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562451August 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE HAS STALLED THREE TIMES WHILE DRIVING, ON ALL THREE OCCASIONS THE DRIVER WAS ON A SLIGHT DOWN-GRADE, CAOSTING AND APPLYING THE BRAKE TO HANDLE A CURVE, THE DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750043August 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STALLED WHILE TRAVELING 35 MPH TWO SEPARATE TIMES. CAN'T FIND PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893702August 7, 2001
STEERING, STRUCTURE
WHILE TRAVELING 15-20MPH ON A NEIGHBORHOOD SIDE STREET CONSUMER RAN INTO A PARKED CAR, CAUSING VEHICLE TO ROLLOVER 360 DEGREES. DEALER WAS CONTACTED. *AK CONSUMER SUFFERED A FRACTURED RIB IN THE ACCIDENT, CONSUMER THINKS THAT THIS VEHICLE SHOULD NOT HAVE ROLLED OVER AS EASILY AS IT DID. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749826August 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OVER A PERIOD OF 2 MONTHS, THE CAR LOST ALL POWER DURING THE AM DRIVE TO WORK. THIS OCCURRED ON THREE SEPARATE OCASSIONS, ALMOST EXACTLY 7 MILES FROM MY HOME. GOING 20-30 MILES PER HOUR DURING EACH OCCURRENCE. CAR JUST LOSES ALL POWER, AS WELL AS BRAKES, STEERING, ETC. PULLED OVER TO THE SIDE OF THE ROAD, TURNED CAR OFF, CAR STARTS UP, AND DOES NOT RECUR FOR SEVERAL WEEKS. HAS BEEN BACK TO DEALER THREE TIMES- THEY CANNOT REPLICATE, CANNOT FIX. THIS IS AN EXTREMELY DANGEROUS SITUATION-- I AM MINUTES FROM THE INTERSTATE AND COULD BECOME A MAJOR PROBLEM. DEALER IS WELL AWARE THAT THIS IS THE LAST TIME. WE WILL EXPLORE GETTING A SWAP FROM FORD OR LEMON LAW IF WE HAVE TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749706August 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
DRIVE DOWN A HILL AT APPROXIMATELY 30 MPH - ENGINE AND OIL LIGHT WENT ON. LOSS OF POWER AND CAR DID NOT APPEAR TO BE GETTING ANY GAS. CAR KEPT RUNNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749749August 3, 2001
SEATS
CAR SEATS BROKE ON IMPACT - REMAINED IN RECLINED POSITION RENDERING THE CAR IMPOSSIBLE TO DRIVE. HEAD, NECK, AND BACK INJURIES BY 2 PASSENGERS. ONE PASSENGER FACTURED C1 VERTIBRA. SEATS WERE SO FLATTENED THAT SIGNIFICANT INJURIES WOULD OF BEEN SUSTAINED BY ANYONE IN THE BACK SEATS. STILL WAITING TO HEAR FROM FORD MOTOR COMPANY. COMPLAINT FILED 6/28/01.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#749688August 2, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
ENGINE HAS SHUT OFF 3 TIMES WHILE DRIVING, SINCE CAR BOUGHT 6 WEEKS AGO. ALWAYS ON HILLY, CURVEY ROADS, DOING 35-40 MPH, COASTING AND BRAKING LIGHTLY. CHECK ENGINE LIGHT COMES ON. POWER STEERING AND BRAKES GO. HAVE TO MUSCLE CAR TO ROADSIDE. TURNING OFF KEY AND RESTARTING SEEMS TO WORK. HAVE ALSO PUT IN NEUTRAL, TURNED KEY OFF AND RESTARTED, SHIFTING BACK INTO DRIVE. BEEN TO DEALER ONCE LAST WEEK FOR PROBLEM. THEY COULD NOT DETECT OR RECREATE. DEALER CONTACTED FORD HOT-LINE, WHO MADE SUGGESTIONS, TO NO AVAIL. DEALER SAYS THEY NOR FORD HAVE HEARD OF THIS PROBLEM. HARD TO BELIEVE THIS. HAVE SPOKEN WITH FORD CUSTOMER SERVICE TWICE, SYMPATHETIC REACTION BUT WITH NO ADVICE OR SOLUTION. HAPPENED AGAIN YESTERDAY. CAR BACK TO DEALER NOW FOR WEEK WHILE ON VACATION. VERY AFRAID I'M GOING TO KILL MYSELF OR SOMEONE ELSE IN ACCIDENT. EXPRESSED CONCERNS TO DEALER AND FORD. THERE ARE 16 LIKE COMPLAINTS ON NHTSA SIGHT. IS ANYTHING BEING DONE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749472July 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PREVIOUSLY REPORTED AS #746806. VEHICLE CONTINUES TO STALL OR ALMOST STALL AT STOP SIGNS OR IN SLOW MOVING TRAFFIC. HAS BEEN TO AN AUTHORIZED DEALER TWICE NOW TO NO AVAIL. IS CURRENTLY AT DEALER FOR THE THIRD TIME. (TIRE CLICKING REPORTED UNDER #746806 WAS FIXED....STONE CAUGHT DEEP INSIDE TIRE RIM.) *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562227July 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE STALLED, WHICH WAS THEN TOWED TO DEALERSHP, CONSUMER WAS THEN INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749036July 24, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TRAVELING AT APPROXIMATELY 35MPH -CAR DID NOT SHUT OFF, BUT LOST STEERING AND BRAKES. FROM TIME TO TIME TIME THERE IS A GAS ODOR COMING FROM AIR VENTS. ALSO, IN THE MORNING VEHICLE HESITATES WHEN PULLING OUT FROM A STOP SIGN. CAR WAS TOWED TO LOCAL FORD DEALERSHIP AND THEY WERE UNABLE TO DETERMINE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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