Ford Escape Complaints

29,499 consumer complaints on file.

#10030327July 29, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD ESCAPE 2001EEPS STALLING AT 35-40MPH WHILST COASTING DOWN INCLINES.ECURRENT PROBLEM. NOW HAPPENING 3-4 TIMES A WEEK. DEALER HAD THE VEHICLE IN LAST YEAR BUT COULD NOT FIND CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031398July 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT 35MPH AND WITH NO WARNING VEHICLE WILL STALL ,AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030369July 29, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2001 FORD ESCAPE STALLED WHILE DRIVING NORMALLY, ABOUT 35 MPH. ENGINE AND OIL LIGHTS ILLUMINATED, STEERING LOCKED. PULLED OVER AND RESTARTED. I'VE DISCOVERED THIS IS A COMMON PROBLEM AMONG ESCAPE OWNERS, AND I AM CONCERNED ABOUT THIS SERIOUS SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031263July 28, 2003
SERVICE BRAKES, HYDRAULIC
3 WEEKS AFTER BUYING VEHICLE IT STARTED MAKING NOISE WHEN APPLYING BRAKES. DEALER STATED THAT WAS NORMAL FOR A NEW CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025019July 28, 2003
TIRES:TREAD/BELT
WHILE DRIVING 65 MPH, THE DRIVER'S SIDE REAR TIRE EXPERIENCED TREAD SEPARATION. THIS WAS THE ORIGINAL TIRE THAT CAME WITH THE VEHICLE AT THE TIME OF PURCHASE. THE DRIVER WAS ABLE TO AVOID A COLLISION. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029312July 27, 2003
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
MY 2001 FORD ESCAPE STALLS WHEN I START THE CAR AND I AM STILL IN FIRST GEAR. I HAVE TAKEN MY CAR 4 TIMES TO THE DEALERSHIP AND THEY SAY THAT THEY CANNOT FIND THE PROBLEM AND HAVE NEVER HEARD OF THIS COMPLAINT BEFORE. THEY EVEN PUT ON A "MONITER" FOR ME TO USE WHEN THE CAR STALLED. I PRESSED THE BUTTON TWICE, BUT THE DEALERSHIP TOLD ME THAT I DID IT WRONG BECAUSE THEY GOT THE WRONG READINGS. AFTER THE LAST TIME I BROUGHT IT TO FORD, THEY REPLACED A PART AND SAID THAT IT WAS FIXED. SEVEN MONTHS LATER IT IS STALLING AGAIN.. AS MUCH AS THREE TIMES A DAY!! IT IS GETTING WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029255July 26, 2003
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS PULLING INTO A PARKING SPACE AT A SHOPPING CENTER. AS I TOOK MY FOOT OFF THE ACCELERATOR PREPARING TO STOP, THE VEHICLE SUDDENLY LUNGED FORWARD, HOPPING THE CURB AND CONTINUING FORWARD INTO THE PATIO AREA. I APPLIED THE BRAKES, BUT THE CAR DID NOT STOP. IT HIT A TRASH CAN AND TABLES AND FINALLY CRASHED INTO A PILLAR. IN APPLYING THE BRAKE, I HAD MANAGED TO SLOW THE VEHICLE DOWN SO THE IMPACT WAS NOT SEVERE AND THE AIRBAGS DID NOT DEPLOY. I WAS NOT INJURED BUT TWO PEOPLE LUNCHING IN THE PATIO AREA RECEIVED MINOR INJURIES (A SCRATCHED/SWOLLEN LEG AND SORE ELBOW). THE VEHICLE HAS SINCE BEEN REPAIRED AND THE CAUSE OF ACCIDENT IS BEING INVESTIGATED BY THE INSURANCE COMPANY. SINCE I AM PARANOID ABOUT DRIVING THE VEHICLE, I AM PLANNING TO HAVE A DIAGNOSTIC TEST CONDUCTED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10030198July 25, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL STALL AND WILL NOT RESTART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030037July 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE BEGAN TO STALL THEN SHUT OFF. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030057July 24, 2003
STEERING
NHTSA:VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THESE VEHICLES MAY HAVE A MIS-ASSEMBLED OR INCORRECTLY MANUFACTURED NUT THAT ATTACHES THE STEERING WHEEL ASSEMBLY TO THE STEERING COLUMN. THE NUT COULD BE UPSIDE DOWN IN THE STEERING WHEEL ASSEMBLY, WHICH COULD OVERSTRESS THE STEERING COLUMN SHAFT WHEN THE NUT IS TIGHTENED. IN ADDITION, SOME OF THE NUTS MAY HAVE BEEN CRACKED DURING MANUFACTURE RESULTING IN THE NUT FRACTURING WHEN IT IS TIGHTENED DURING VEHICLE ASSEMBLY.DEALERS WILL INSPECT AND REPLACE THE STEERING WHEEL RETENTION ARMATURE AND, IF NECESSARY, THE STEERING COLUMN TO CORRECT THIS CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029097July 24, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING DOWN A HILL, I WAS BRAKING TO MAKE A LEFT HAND TURN WHEN MY 2002 FORD ESCAPE XLT 4X4 STALLED FOR NO REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029110July 24, 2003
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE A 2002 FORD ESCAPE. AT 15,000 MILES MY ENGINE BLEW. TWO WEEKS EARLIER MY SISTER WHO ALSO HAS A 2002 FORD ESCAPE LOST HER ENGINE AT 35,000 MILES. SINCE THEN THE CAR HAS BEEN BACK FOR THREE ROUNDS OF REPAIRS TO THE ENGINE, THE BALL BEARINGS, THE POWER STEERING, AND THE COOLANT. THIS CAR IS DANGEROUS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028964July 23, 2003
ELECTRICAL SYSTEM
2003 FORD ESCAPE V-6 AUTOMATIC VEHICLE STALLED ON FREEWAY FOR NO REASON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028975July 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DEAR NTSA: I HAVE RECENTLY SUBMITTED A SERVICE REPAIR WITH FORD MOTOR. MY PURCHASE OF A NEW 2001 FORD ESCAPE HAS BEEN MOST TROUBLESOME. I CONTACTED THE FORD HEADQUARTERS ABOUT THE ISSUE WITH I.A.C. VALE CAUSING SUDDEN LOSS OF POWER WHEN RELEASING ACCELERATION PEDAL. I NEVER GOT A SATISFACTORY SERVICE WITH THEIR REP. I MADE MORE THAN 3 PHONES CALL ABOUT THIS EVENT, AND FORD FELT SINCE IT IS OVER 36,000 MILE WARRANTY I AM THEN OBLIGATED TO PAY FOR OUT OF POCKET COST FOR A DEFECTIVE PRODUCT TO THE FORD DEALER SERVICE CENTER. THE FORD DEALER AT MY LOCATION DIAGNOSES AND DETERMINED A DEFECTIVE I.A.C. VALE THAT REQUIRE A REPLACEMENT. THE COST OF THE REPLACEMENT INCLUDING LABOR IS $275. I CANT BELIEVE MY SUV IS UNDER 2 YEARS OLD AND IS ALREADY DUE FOR A SERVICE REPAIR. SYMPTOM: DURING THE ACCELERATION AND PASSING OF ANOTHER VEHICLE, I NOTICED A SUDDEN LOSS OF POWER AS I MERGED INTO A SLOWER LANE AND RELEASES THE ACCELERATION PEDAL WHILE GENTLY APPLYING THE BRAKE. I COULD HAVE BEEN IN AN ACCIDENT SINCE A SUDDEN LOST POWER AS THE RPM DROPPED BELOW THE MINIMUM REQUIREMENT FOR IDLING AND BEGIN TO STALL. OTHER VEHICLES WERE FORCE TO BREAK. THE CAR IS NO LONGER OPERATIONAL AND BEING SERVICE AT FORD DEALER. I WILL HAVE TO PAY FOR THE DEFECTIVE PARTS AND LABOR TOTALING $275. I BELIEVED FORD DOESNT CARE FOR MY SITUATION AS LONG I MAKE ANOTHER FORD PURCHASE. THIS IS ISSUE AFFECTED MY VEHICLE AND MAY SOON AFFECT OTHER VEHICLE AS THEY MEET OR EXCEEDED CERTAIN MILEAGE. SINCERELY CHATT FUDURICH 120 WISTERIA WAY COVINGTON, GA 30016. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029006July 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2003 FORD ESCAPE. ON APRIL 17, 2003 I TOOK MY VEHICLE INTO THE FORD DEALERSHIP IN VACAVILLE WITH A COMPLAINT ABOUT THE BRAKES MAKING A GRINDING NOISE (25,503 MILES). THEY TOLD ME THAT THEY COULD NOT DUPLICATE THE NOISE AND CHECKED THE FRONT BRAKES. THEY CLAIMED TO HAVE MEASURED THE BRAKE PADS AT ABOVE 5MM OF PAD REMAINING. THE NOISE CONTINUED. I TOOK THE VEHICLE BACK TO THE DEALERSHIP ON JUNE 27, 2003 (28,720 MILES). THIS TIME THEY HEARD THE NOISE AS WELL AS A BEARING NOISE. THEY MEASURED THE BRAKES AT 3MM AND TOLD ME THAT THE ROTORS MAY BE WARPED. I LEFT THE VEHICLE FOR THE BEARING REPAIR AND RECEIVED A PHONE MESSAGE (ON MY ANSWERING MACHINE) THAT THEY RE-MEASURED THAT BRAKE PADS AND FOUND THEM TO BE 2MM NOT 3MM. THEY DIDN'T MENTION ANYTHING ABOUT THE ROTORS. I ASKED ABOUT THE EXCESSIVE WEAR OF THE BRAKE PADS AND THEY SAID THAT IT WAS NORMAL WEAR. THEY TOLD ME THAT THEY COULD DO NOTHING ABOUT THE PADS OR THE ROTORS. I CALLED MY BROTHER-IN-LAW THAT WORKS FOR FORD AND TOLD HIM ABOUT MY EXPERIENCE. HE MADE SOME PHONE CALLS AND FOUND OUT FROM ONE OF FORD'S ENGINEERS THAT THEY HAVE PROBLEMS WITH BRAKE WEAR (BOTH PADS AND ROTORS) ON THE ESCAPE AND THE FORD FOCUS. TODAY (30,270 MILES) I TOOK MY ESCAPE TO MIDAS AND HAD A BRAKE INSPECTION. THE MIDAS EMPLOYEE SAID THAT THE ROTORS ARE WORN DOWN BELOW SPECS AND NEED TO BE REPLACED. HE ALSO SAID THAT THE ROTORS SHOULD NOT WEAR THAT QUICKLY. AS TO THE PADS HE SAID THAT IT WAS NORMAL WEAR BECAUSE THEY ARE CERAMIC PADS. I WENT TO THE FORD DEALERSHIP IN VACAVILLE WITH THIS INFORMATION. THEY TOLD ME THAT THERE WAS NOTHING THAT FORD COULD DO FOR ME ABOUT THE BRAKE ROTORS. THE INDIVIDUAL TOLD ME THAT FORD USES SOFT ALUMINUM ROTORS ON BOTH THE ESCAPE AND THE FOCUS AND THEY WEAR OUT VERY QUICKLY. MY CONCERN FOR FORD IS THAT IF THEY USE SUBSTANDARD EQUIPMENT AND DO NOT SEEM TO BE CONCERNED, ARE THEY NOT OPENING THEMSELVES UP TO A LAW SUIT IF THEIR "SOFT ROTORS" FAIL AND CAUSE AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029899July 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE STALLED DUE TO A BLOWN HEAD GASKET; 2 BARRIER INSIDE OF THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028558July 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE QUIT RUNNING WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028597July 18, 2003
ELECTRICAL SYSTEM
PREVIOUS COMPLAINT: STALLING OF 2003 ESCAPE. I RETURNED VEHICLE BACK TO THE DEALER AND THEY INSTALLED A NEW EEC AND TROUBLE SHOT THE SYSTEM. THE WORK PERFORMED DID NOT FIX THE PROBLEM AND NOW IT IS SEVEN DAYS LATER AND THE STALLING HAS RETURNED. THE ONBOARD COMPUTER DOES NOT REVEL ANY PROBLEMS SO THIS MORE THAN LIKELY WILL BE AN ONGOING ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024021July 18, 2003
ELECTRICAL SYSTEM
WHILE DRIVING AT 40 MPH DOWN A HILL, THE VEHICLE SHUT DOWN, THERE WERE NO BRAKES/ POWER STEERING. THE CONSUMER WAS ABLE TO CONTROL THE VEHICLE.*AK *TS THE DEALER REPLACED SOME PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028498July 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 2001 FORD ESCAPE'S ENGINE HAS STALLED NUMEROUS TIMES OVER THE PAST 3 MONTHS.THE ENGINE WILL STALL WHEN PUT IN TO DRIVE, REVERSE, WHILE IDLING OR WHEN STEPPING ON THE ACCELERATOR. THIS PROBLEM STARTED WHEN THE CAR WAS UNDER 2 YEARS OLD. THE FORD DEALERSHIP I BROUGHT IT TO HAS TRIED 4 TIMES TO REPAIR THE VEHICLE WITH NO SUCCESS. THEY HAVE REPLACED VARIOUS PARTS; SENSORS, VALVES, ETC. THEY ALSO EXPRESSED TO ME THAT THEY DO NOT KNOW HOW TO RECTIFY THIS PROBLEM. I HAVE 11 MORE MONTHS ON MY LEASE AND HAVE REQUESTED A REPLACEMENT CAR UNDER THE LEMON LAW, WHICH THEY TOLD ME I DO NOT QUAILIFY FOR BECAUSE I HAVE OVER 18,000 MILES ON THE CAR. OBVIOUSLY, THE CAR IS DANGEROUS AND UNSAFE TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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