Ford Escape Complaints

29,499 consumer complaints on file.

#10266865April 27, 2009
VEHICLE SPEED CONTROL
I WAS ACCELERATING ON A FREEWAY ON RAMP AND SUDDENLY MY GAS PEDAL WAS NOT THERE - IT WAS LIMP. I CALLED FOR A TOW AND IT IS NOW AT THE DEALER. THEY SAY THE THROTTLE BODY IS STICKING AND THE CABLE IS BROKEN. THIS HAPPENED RIGHT BEFORE RUSH HOUR AND LUCKILY I COASTED TO THE SIDE OF THE ROAD OUT OF THE TRAFFIC WHEN THIS HAPPENED OR I COULD HAVE EASILY BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266866April 27, 2009
AIR BAGS:FRONTAL
MY 2002 FORD ESCAPE IS EXPERIENCING ITS SECOND MAJOR AIRBAG PROBLEM. THE WIRING UNDER THE SEAT HAS NOW "BURNT UP" FOR THE SECOND TIME AND I CAN'T AFFORD TO HAVE THEM REPLACED AGAIN TO THE TUNE OF $450 SO I DRIVE WITHOUT ACTIVE AIRBAGS. THE WIRING HAS BEEN REPLACED ONCE ALREADY JUST 4 MONTHS AGO BUT I LIVE IN A DIFFERENT STATE THAN I DID 4 MONTHS AGO SO I'M STUCK. IN RESEARCHING THIS PROBLEM ONLINE I SEE THAT IT IS A COMMON PROBLEM. SHOULDN'T THERE BE A RECALL WHEN IT INVOLVES A SAFETY ISSUE LIKE THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266867April 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD COME BACK FROM A BUSINESS TRIP AND HAD PARKED THE CAR AT THE AIRPORT. WHEN I STARTED DRIVING, THE CAR WAS LURCHING, FEELING LIKE THE TRANSMISSION WAS SLIPPING. THIS CONTINUED ALL THE WAY HOME. THE NEXT DAY, IT WORSENED. TOOK IT TO THE DEALER AND THEY HAD TO REBUILD THE TRANSMISSION AND DO MANY OTHER THINGS SURROUNDING THAT AS ALL THE FLUID HAD LEAKED OUT. LUCKILY, IT WAS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266565April 24, 2009
AIR BAGS:FRONTAL
SINCE I PURCHASE THIS VEHICLE I AM HAVING WATER LEAKS PROBLEMS IN THE DRIVER SIDE I BROUGHT FOR REPAIR 5 TIMES FOR THE SAME ISSUE COMPANY SAYS THEY CANT FIND NO WATER LEAKS BECAUSE THEY ARE NOT DOING THE WATER LEAK TEST PROPERLY, PLEASE HELP ME WITH THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266464April 23, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2002 FORD ESCAPE, AND THE REAR LIFTGATE WINDOW HINGES HAVE BROKEN 3 TIMES [ONE TWICE, THE OTHER ONCE] IN NORMAL OPERATION. THIS IS EXACTLY THE PROBLEM COVERED BY SAFETY RECALL 04S20, BUT FORD SAYS THAT ONLY APPLIES TO CARS BUILT IN DIFFERENT ASSEMBLY PLANTS, NOT MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266321April 21, 2009
ELECTRICAL SYSTEM
I HAVE HAD TO REPLACE MY ALTERNATOR IN MY VEHICLE THREE TIMES NOW SINCE 2006. I WOULD LIKE TO KNOW WHY. THE DEALER I BOUGHT IT FROM CAN'T FIND ANYTHING AND IS NOT WILLING TO HELP SINCE THE LAST TIME IT WAS REPAIRED WAS OVER TWO YEARS AGO. WHEN IT WAS IN FOR REPAIRS THEY STATED THE FORD DEALER IT WAS TAKEN TOO COULD NOT FIND ANYTHING WRONG WITH IT. I EVEN FILED A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE BUT THEY GOT A LETTER OF SUCH IN ACCURATE INFO FROM THE DEALER THE CLAIM WAS DROPPED. I KNOW TWO OTHER PEOPLE WITH THE SAME YEAR FORD I HAVE WITH THE SAME ISSUE. I WOULD LIKE YOUR COMPANY TO BUY MY CAR AND GET ME INTO A NEW ONE OR AT THE VERY LEAST REPAIR THIS ISSUE AND ANY ISSUES THAT MAY BE FOUND IF AND WHEN THIS IS LOOKED INTO. I FEEL I SHOULD NOT NEED TO BE MAKING PAYMENTS ON A CAR THAT BREAKS DOWN EVERY TWO YEARS. SOMETIME MORE. PLEASE HELP. MY CAR IS A 2004 FORD ESCAPE XLT 4WD. MILEAGE: 111925VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DIEHL MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266150April 20, 2009
VEHICLE SPEED CONTROL
ACCELERATING UP HILL TO POSTED 50MPH WHEN ACCELERATOR PEDAL PUNCHED TO THE FLOOR ON IT'S OWN. VEHICLE REACHED 85MPH AND SLOWED TO APPROX 55MPH WHEN DOWNSHIFTED TO 1ST WHILE SIMULTANEOUSLY PRESSING BRAKE PEDAL AND PULLING UP ON EMERGENCY BRAKE. ACCELERATOR PEDAL WOULDN'T COME UP DESPITE ATTEMPTS WITH FOOT. ULTIMATELY CRASHED, VEHICLE TOTALED, PROPERTY DAMAGE TO A HOUSE AND NEIGHBOR'S YARD, PERSONAL INJURIES SUSTAINED BY DRIVER ONLY; NO PASSENGERS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10266034April 19, 2009
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MAR 27 HAD 2001 FORD ESCAPE IN DEALERSHIP FOR OIL LEAK AND ENGINE HESITATION. LEAK NOT FIXED ON 1ST TIME TAKEN TO DEALER. #3 COIL, INTAKE GASKETS REPLACED & TUNEUP DONE FOR HESITATION. MAR 31 VEHICLE TAKEN BACK FOR SAME PROBLEMS, #4 COIL WAS REPLACED AND WAS TOLD NO OIL LEAK, ALSO TOLD ENGINE NOT SUPPOSED TO BE WASHED AND WATER BLEW OUT #4 COIL. ON THE WAY HOME, STILL SMELLED BURNING OIL & ENGINE HESITATION STILL FELT. CALLED DEALERSHIP, WAS TOLD TO LET THE CAR SIT FOR A DAY. CAR SAT FOR 2 DAYS. CAR STILL DROVE THE SAME, OIL LEAK & HESITATION STILL THERE. TOOK VEHICLE STRAIGHT BACK TO THE DEALERSHIP, ON THE WAY THERE VEHICLE HAD NO POWER AND WOULD NOT GO FASTER THAN 15MPH. THEN THE EGR VALVE BLEW. AND I LIVE 2 MILES FROM THE DEALERSHIP. DEALERSHIP HAD THE VEHICLE FROM APR 1 TO APR 15. NOW I WAS TOLD THE CATALYTIC CONVERTERS ON THE MANIFOLDS ARE PLUGGED UP AND THIS IS CAUSING THE HESITATION AND THE OIL LEAK WAS FROM THE TIMING CHAIN COVER. DEALERSHIP HAD TO REMOVE THE ENGINE TO REPLACE THE GASKET. WAS TOLD THEY DON'T KNOW HOW THEY MISSED THIS LEAK THE OTHER 2 TIMES I TOOK THE VEHICLE IN FOR THIS LEAK. ONLY THING THE WARRANTY COVERED IS THE OIL LEAK. FEDERAL MANDATED EMISSION LAW IS 8YRS OR 80,000 MILES. VEHICLE IS IN THE 8 YEARS AND @ 75,500 MILES. FORD REFUSES TO DO ANYTHING ABOUT THE CONVERTERS. TOOK ESCAPE TO LOCAL MECHANIC APR 17. EXHAUST INSPECTION SHOWED ONLY THE REAR CATALYTIC CONVERTER PLUGGED (REPLACED NOW). #4 & #6 COILS NOT FIRING. COILS WORK CONNECTED IN OTHER SPARKPLUG LOCATIONS. WIRING FOR COILS NOT WORKING. THESE COIL LOCATIONS WORKED PRIOR TO GOING BACK TO DEALERSHIP. MECHANIC SAID I SHOULD SUE THE DEALERSHIP FOR MISDIAGNOSIS AND BREAKING ADDITIONAL ITEMS WHEN ENGINE WAS REMOVED. MECHANIC ALSO RAN DIAGNOSTIC, NO CODES COMING UP, DEALERSHIP RESET PCM TO OLD PROGRAMMING, SO VEHICLE NOW HESITATES & DIES. WIFE STILL WANTS TO KEEP VEHICLE. TOLD HER NO. ALREADY SHOPPING FOR ANYTHING OTHER THAN FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265916April 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY 2008 FORD ESCAPE IN DECEMBER, 2008 WITH 35K MILES. I TOOK THE VEHICLE IN FOR AN OIL CHANGE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE, AND WAS TOLD THAT I HAD A LEAK IN MY TRANSMISSION COOLER. I TOOK MY VEHICLE INTO THE DEALERSHIP, AND WAS TOLD THAT THIS HAS BEEN A VERY COMMON PROBLEM WITH THE 2008 ESCAPE. MY EXTENDED WARRANTY COVERED THE WORK THAT NEEDED TO BE DONE, BUT IT STILL IS SOMETHING THAT SHOULD BE ADDRESSED IF THIS IS A COMMON PROBLEM ON A VEHICLE THAT IS LESS THAN A YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265575April 16, 2009
POWER TRAIN
2005 FORD ESCAPE GAS PEDAL STICKS - DEALER ADVISING NO ISSUES, I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS. WHAT IS GOING TO BE DONE AS THIS COULD CAUSE A SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265495April 15, 2009
VEHICLE SPEED CONTROL
WHILE DRIVING HOME LAST WINTER MY ACCELERATOR PEDAL STUCK OPEN AND WOULD NOT RELEASE. I APPROACHED THE EXIT AT APPROXIMATELY 55 MPH AND HAD TO PUSH THE BRAKES TO THE FLOOR TO STOP THE VEHICLE. AFTER LETTING THE CAR SET FOR APPROXIMATELY 10 MINUTES EVERYTHING WORKED FINE AGAIN UNTIL THE MORNING WHEN I STARTED THE ENGINE AND IT STAYED AT 3000 RPM UNTIL THE CAR WARMED COMPLETELY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265230April 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FROM THE TIME I PURCHASED MY 2005 ESCAPE ON 8/31/05 THE TRANSMISSION MAKES A LOUD THUNKING NOISE AND JERKS WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE. REPAIRS AS FOLLOWS: 08-22-07 REPLACED SHAFT AND JOINT ASSEMBLY. 03-03-08 REPLACED TORQUE. FOUND FLUID LEAK FROM AROUND THE FRONT PUMP, RESEALED IT. REPLACED BROKEN OSS SENSOR. TEST DROVE STATED TRANS OPERATIONAL NORMAL. 6-27-08 REPLACED TRANS TONE RING THAT WAS OUT OF ROUND. 8-11-08, REPLACED VALVE COVER SET DUE TO TICKING SOUND. WORK DONE AT MIDAS AUTO SERVICE, NOT FORD DEALER. THIS WAS DONE DUE TO A TECHNICAL BULLETIN THEY RECEIVED THAT WAS ORIGINALLY SENT OUT 2-20-06. WHICH I NEVER PERSONALLY RECEIVED. I DIDN'T KNOW THE PROBLEM EXISTED UNTIL THEY TOLD ME. ON 8-22-07 REPLACED SHAFT AND JOINT ASSEMBLY. ROAD TEST CONFIRMED REPAIR. 9-9-09 TSB REMOVED P-SIDE VALVE COVER , LOOSEN CAM SHAFT BOLTS ,RETORQUE TO SPEC. FOUND A LOOSE EXHAUST MANIFOLD TORQUE TO SPEC. AS OF 4-14-09 THE HARD SHIFT PROBLEM STILL REMAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265300April 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE PREVIOUSLY SENT IN A COMPLAINT ABOUT THE TRANSMISSION OF MY 2005 ESCAPE I PURCHASED FROM THREE OAKS FORD IN 8-2005. THE DANGER INVOLVED IN THE TRANSMISSION SHIFTING HARD IS BEING HIT FROM THE REAR. WHEN IT SHIFTS FROM REVERSE TO DRIVE IT JERKS EXTREMELY HARD AND DOESN'T ENGAGE ENOUGH TO CONTINUE FORWARD. I HAVE HAD THREE DIFFERENT TIMES THAT THIS HAS HAPPENED AND I WAS NEARLY HIT ALL THREE TIMES. MY ORIGINAL COMPLAINT NUMBER IS 10265230, FILED 04-13-09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265330April 14, 2009
TRACTION CONTROL SYSTEM
MY BRAKE SYSTEM FAILS OFTEN WHEN BRAKING. IT AS THOUGH THE BRAKES STOP WORKING FOR A SPLIT SECOND, SIMILAR TO HOW IT CAN FEEL WHEN THE ANTILOCK BRAKES COME ON SKIPPING SOME IF ON ICE. BUT THIS IS OCCURRING ON DRY PAVEMENT. WHEN I BROUGHT THIS IN TO FORD THEY SAID THEY COULD NOT FIND AN ISSUE, BUT SAID THE BRAKES ON THE FORD 2008 ARE NOT THE GREATEST SO I SHOULD PROBABLY GET THEM REPLACED AND THIS MAY SOLVE THE PROBLEM. I ALLOWED THE FRONT BRAKES TO BE CHANGED, THE PROBLEM IS STILL OCCURRING. MY CAR HAS LESS THAN 30,000 MILES ON IT. I HAVE NOTICED THAT EACH TIME WHEN I FEEL THE BRAKES SLIP, THE ABS ACTIVE/TRACTION CONTROL LIGHT COMES ON IN MY CAR. HAS THERE BEEN OTHERS COMPLAINING OF THIS SAME ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265384April 14, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CATALYTIC CONVERTERS BLEW UP ON OUR 2002 FORD ESCAPE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10265069April 13, 2009
FUEL SYSTEM, GASOLINE
THE FOOT PEDAL TO ACCELERATE FREEZES UP AND WILL NOT RELEASE. I WILL BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT WILL FREEZE UP AND I CAN NOT ACCELERATE. I HAVE TO TRY AND GET OFF TO THE SIDE OF THE ROAD AND START POUNDING MY FOOT ON THE PEDAL TO TRY AND GET IT TO RELEASE. I HAVE HAD NEAR MISSES OF 18 WHEELERS AND OTHER VEHICLES RUNNING INTO THE BACK OF ME ON THE HWY 114 I DRIVE HOME EVERY DAY FROM WORK. SOMETIMES I HAVE TO GET OUT OPEN THE HOOD AND TRY TO PUSH THE LEVER UP AND DOWN TO GET IT TO RELEASE. FORD NEEDS TO RECALL THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265032April 12, 2009
PARKING BRAKE
THE PARKING BRAKE ON OUR 2007 FORD ESCAPE DOES NOT WORK. WE TOOK THE VEHICLE TO TIFFANY FORD ON FEBRUARY 18, 2009 TO BE ADJUSTED. THE VEHICLE HAS 26,000 MILES ON IT. THE SERVICE MANAGER STATED AFTERWARD THE BRAKES WERE IN GOOD SHAPE AND HE DID NOT UNDERSTAND WHY THE EMERGENCY WAS NOT ADJUSTING. WITHIN 2 WEEKS THE BRAKE HAS BECOME LOOSE AGAIN AND WE WILL BE TAKING IT BACK TO THE DEALER FOR A SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264474April 8, 2009
POWER TRAIN
THE TORQUE CONVERTER HAS FAILED DUE TO DRIVING MY CAR ON NUMEROUS LONG TRIPS. TSB 07-5-6 DESCRIBES THE EXACT PROBLEM AND FIX. IT OCCURRED TWICE AND NOW THE TRANSMISSION MUST BE REMOVED AND THE TORQUE CONVERTER REPLACED FOR $1800. MY CAR IS ONLY 3 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264369April 7, 2009
STRUCTURE
THE PAINT ON MY ASH GOLD 2003 FORD ESCAPE HAS STARTED TO BUBBLE AND PEEL AWAY FROM THE METAL BODY PARTS. DOORS, HOOD, REAR HATCH AND A LARGE SPOT ON THE ROOF JUST BEHIND THE MOON ROOF WINDOW. THIS IS NOT SOMETHING YOU CAN TOUCH UP. THE PAINT IS LITERALLY PEELING OFF OF THE PRIMER WHICH THEN QUICKLY ERODES TO EXPOSE THE METAL WHICH STARTS TO RUST. THERE ARE HUNDREDS OF COMPLAINTS ON THIS SPANNING SEVERAL YEARS AND SEVERAL FORD MODELS. IN THIS AGE WHERE WE HAVE TO KEEP CARS LONGER, THIS IS A TERRIBLE THING TO DISCOVER - THE COMPANY SIMPLY CAN'T FIGURE OUT HOW TO PAINT A CAR!!! I AM THE SECOND OWNER AND BOUGHT FROM THE ORIGINAL OWNER. HE POINTED OUT THE PEELING BUT WE BOTH THOUGHT IT COULD BE TOUCHED UP AS HE HAD BEEN DOING FOR A COUPLE YEARS. THE ROOF WAS NOT LOOKED AT UNTIL I WAS WORKING ON THE ROOF RACK. THIS IS THE WORST CASE AND IS NOT GOING TO GET FIXED BY ANY TOUCH UP PAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264378April 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. SPORADICALLY, DURING DECELERATION, THE ENGINE STALLS. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED BY HER LOCAL MECHANIC. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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