Ford Escape Complaints

29,499 consumer complaints on file.

#10269844May 25, 2009
STRUCTURE:BODY
1) THE EVENTS LEADING TO THE FAILURE ARE UNKNOWN 2) 2003 FORD ESCAPE HAS AN ISSUE WITH ITS EXTERIOR PAINT. THE PAINT IS PEELING AWAY FROM THE CAR AND THE EXPOSED METAL IS RUSTING. THIS RUSTING LEADS TO THE COMPROMISE OF THE STRUCTURAL INTEGRITY OF THE CAR. THIS COMPROMISE CAN BE DETRIMENTAL IN CASE OF A COLLISION. A GOOGLE SEARCH REVEALED LOTS OF 2003 FORD ESCAPE OWNERS COMPLAINING OF THE SAME ISSUE. 3) NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269676May 22, 2009
POWER TRAIN
09 FORD ESCAPE TRANSMISSION LOST THIRD GEAR [6 SPEED AUTO] THEN GOES INTO DEFAULT MODE [5TH GEAR ONLY] THIS IS A VERY HARSH EVENT [IT CAUSES THE TIRE TO SKID ON DRY PAVEMENT] FORD REPLACED A PCM NOW THE TRANSMISSION SPEWS OIL OUT THE DIPSTICK TUBE AND COVERS THE BACK END GATE AND UNDERSIDE OF VEHICLE [THIS IS A FIRE HAZARD AS EXHAUST TEMPS ARE HIGH] THUS FAR THE SELLING DEALERS SERVICE AND WARRANTY IS A JOKE PROBLEMS STARTED AT 2000 MILES HAVE 3000 NOW THE TRUCK SPENDS MORE TIME AT DEALERSHIP THAN AT OUR HOME WE DO NOT FEEL WE CAN BE SAFE WITH THESE ISSUES GOING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269591May 21, 2009
ENGINE AND ENGINE COOLING
RECENTLY AS I WAS LEAVING WORK I WENT TO START MY 2002 FORD ESCAPE. WHEN I TURNED THE KEY THERE WAS A SLIGHT HESITATION FOLLOWED BY WHAT SOUNDED LIKE A REALLY BAD BACKFIRE FOLLOWED BY SMOKE POURING OUT FROM UNDER THE HOOD. WHEN I LIFTED THE HOOD, THE PLASTIC ENGINE COVER AND INTAKE WERE BLOWN TO PIECES UNDER THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269653May 21, 2009
PARKING BRAKE
THE VEHICLE WAS PARKED IN A FLAT PARKING LOT AND THE PARKING BRAKE FAILED. THE FIRST TIME, THE PARKED CAR ROLLED BACKWARDS AND HIT A SIGN. NO PERSON WAS INJURED. I THOUGHT THAT PEHAPS THE PEDAL WAS NOT FULLY DEPRESSED. THE SECOND TIME, ABOUT 3 WEEKS LATER, THE VEHICAL ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. I HAD TO CALL THE INSURANCE COMPANY AND FILE A CLAIM. I INTEND ON BRINGING THE CAR TO THE DEALERSHIP, HOWEVER AFTER DOING A BIT OF RESEARCH ON THE INTERNET, IT SEEMS TO BE A COMMON PROBLEM, AND I WANTED TO MAKE SURE TO REPORT IT, BECAUSE IT HAS THE POTENTIAL TO BE FATAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10269548May 20, 2009
AIR BAGS:SIDE/WINDOW
I HAVE A 2002 FORD ESCAPE WITH THE SAME PROBLEMS WITH THE AIR BAG LIGHT. THE AIR BAG LIGHT BEGAN BLINKING THEN IT WOULD STAY ON. I BELIEVE IT HAS TO DO WITH THE SIDE AIR BAG CONNECTORS UNDER THE DRIVER SEAT. I HAVE TRIED CLEANING THEM WITH CONTACT CLEANER. THE LIGHT WILL GO OFF BUT WILL COME BACK ON SOMETIME LATER. THE LIGHT COMES ON EVERY TIME I START THE ENGINE OR JUST HAVE IN THE 'ON' POSITION. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269408May 19, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHILE ATTENDING A SCHOOL PLAY, I WAS CALLED OUTSIDE B/C MY FORD ESCAPE WAS SMOKING FROM UNDER THE HOOD AND THE ALARM WAS GOING OFF. I HAD BEEN INSIDE & THE CAR SHUT OFF FOR 25 MIN. BEFORE BEING CALLED OUT. SMOKE & FIRE WAS BILLOWING FROM UNDER THE HOOD, AND FIRE WAS DROPPING ON THE GROUND BY THE TIME THE FIRE DEPT. ARRIVED. THE HOOD OF MY VEHICLE HAD TO BE PRIED UP ON THE SIDES AND FRONT IN ORDER TO PUT OUT THE FIRE. EVERYTHING INSIDE HAD MELTED. THEY ASKED IF I HAD NOTICED ANYTHING UNUSUAL ABOUT THE CAR. IT HAD BEEN A LITTLE SLOW TO START FOR A COUPLE DAYS, BUT SEEMED TO RUN FINE. I THOUGHT PERHAPS I NEEDED TO CHECK THE SPARK PLUGS. THE FIRE DEPT. SUGGESTED I CONTACT FORD TO CHECK ON ANY POTENTIAL RECALLS. FORD MOTOR VERIFIED THAT CONFIRMED THAT RECALL #07S51 DID APPLY TO THE VEHICLE BASED ON MY VIN#. REMEMBERING BACK, EARLIER IN THE WEEK, MY ABS LIGHT DID COME ON, WHICH I THOUGHT WAS UNUSUAL. BUT IT DID NOT STAY ON LONG, SO I WAS NOT CONCERNED. I FILED A REPORT WITH FORD'S CRC. THEY HAVE SUBMITTED THE REPORT TO THEIR GENERAL COUNCIL. THEY SAID TO EXPECT UP TO 15 BUSINESS DAYS BEFORE RECEIVING A RESPONSE ON NEXT THE STEPS. NO ONE WAS HURT, BUT THE VEHICLE WAS DECLARED TOTALED. I HAVE A REPORT FROM THE FIRE DEPT. PICTURES, AFFIDAVITS AND A PERSONAL WRITTEN REPORT. THIS WAS MY ONLY VEHICLE. *TR THE CONSUMER ALSO STATED THE BRAKE LIGHT ILLUMINATED, BUT ONCE SHE ADDED BRAKE FLUID EVERYTHING SEEMED FINE. UPDATED 09/14/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10269028May 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005. THE CONTACT STATED THAT THE VEHICLE ROLLS BACKWARD WHEN PARKED ON AN INCLINE AND WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ONE YEAR AGO AT 30,000 MILES, BUT HAS RECENTLY RECURRED AT 39,000 MILES. THE VEHICLE HAS ONLY UNDERGONE REGULARLY SCHEDULED MAINTENANCE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 30,000. UPDATED 6/18/09 *CN UPDATED 06/22/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268831May 15, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE AN 03 ESCAPE. SINCE FALL 08 I HAVE HEARD, FELT THIS STUTTER, BUT DIDN'T KNOW WHAT TO CALL IT. AT FIRST IT WAS OCCASIONAL, BUT HAS GROWN INCREASINGLY FREQUENT--THREE TO FOUR TIMES IN A ROW ACCOMPANIED ONCE IN A WHILE WITH A TICKING SOUND, AND PULLING THE CAR TO THE LEFT. MECHANICS COULDN'T REPLICATE THE PROBLEM. TODAY THEY ARE REPLACING THE TONE RINGS. HAVING A TERM TO USE, I GOT ON LINE AND FOUND OUT IT IS A FREQUENT PROBLEM FOR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268687May 13, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT DRIVER'S SIDE ANTI-LOCK BRAKE TONE RING SENSOR SNAPPED OFF OF ROTOR/HUB AREA CAUSING ABS TO FALSELY ENGAGE. ONLY 38,000 MILES ON VEHICLE. LOTS OF SIMILIAR ENTRIES ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268468May 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT MY 2008 FORD ESCAPE IN 02/2008. LAST WEEK MY ESCAPE STARTED STICKING WHEN I PUSHED THE GAS PETAL AND IT WOULD LAG THEN ALL OF A SUDDEN JUMP AND JERK FORWARD. THEN I NOTICED THAT I HAD A TRANSMISSION FLUID LEAK. I CALLED THE DEALER AND TOOK IT IN FOR THEM TO CHECK BECAUSE TRANSMISSION ISSUES WERE SUPPOSED TO BE COVERED UNDER THE POWERTRAIN WARRANTY. WELL BOY WAS I SURPRISED WHEN THE FORD DEALER I BOUGHT IT FROM CALLED ME AND SAID THAT IT WAS GOING TO COST ME $1600.00 TO FIX BECAUSE IT WAS THE TRANSMISSION COOLER AND LINE WAS LEAKING AND THAT IS CONSIDERED TO BE AN EXTERNAL PROBLEM WITH THE TRANSMISSION AND HENCE NOT COVERED UNDER WARRANTY, ONLY INTERNAL PARTS. I HAVE DONE SOME RESEARCH ON THE INTERNET AND NOW SEE THAT MANY MANY PEOPLE HAVE HAD THE EXACT SAME ISSUES WITH THEIR 08 ESCAPES YET FORD IS DOING NOTHING ABOUT IT BUT RIPPING OFF THEIR CONSUMERS. THE SERVICE CENTER AT THE DEALER EVEN TOLD ME THAT THIS WAS A COMMON PROBLEM THEY WERE SEEING IN THE ESCAPES LATELY AND THAT THEY ARE FIXING THESE DAILY. WHAT CAN BE DONE ABOUT THIS? HERE I THOUGHT I WAS DOING GOOD BY BUYING A NEW CAR LAST YEAR AND I AM HAVING MORE PROBLEMS WITH IT THAN I DID WITH MY 10 YEAR OLD MAZDA I TRADED IN FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268362May 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2004 FORD ESCAPE STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. THE CAR WENT FROM DRIVE TO NEUTRAL AT 60 MPH. IT HAPPENED WHILE I WAS ACCELERATING TO CHANGE LANES AND ALMOST CAUSED A MAJOR ACCIDENT AS THE CAR BEHIND ME HAD TO SLAM ON IT'S BRAKES AND SWERVE TO AVOID OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268384May 11, 2009
SERVICE BRAKES, HYDRAULIC
NO SPECIAL CIRCUMSTANCES. UNDER DAILY DRIVING THE TONE RING A PART THE ABS BRAKING SYSTEM RELIES ON FREQUENTLY FAILS. PREVIOUSLY THIS REQUIRED THE REPLACEMENT OF THE FRONT AXLE. CURRENTLY JUST THE TONE RING IS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268215May 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A FORD ESCAPE 2008 ABOUT 1.5 YEARS AGO. THE CAR STALLED OR DIED OUT SUDDENLY WHEN I WAS DRIVING YESTERDAY. I WAS ALMOST HIT BY THE CAR BEHIND ME. I THEN HAVE A FORD DEALER TO FIX THE CAR. I WAS TOLD THAT TRANSMISSION COOLER WAS LEAKING AND THE LEVEL OF TRANSMISSION FLUID WAS VERY LOW. THEY REPLACE THE TRANSMISSION COOLER AND THE CAR LOOKS NORMAL NOW. HOWEVER, I DID BRIEF RESEARCH OVER INTERNET, AND FOUND TRANSMISSION COOLER SEEMS TO BE A COMMON PROBLEM FOR FORD ESCAPE. I SUSPECT IT IS A DESIGN DEFECT AND RECALL SHALL BE REQUIRED TO PREVENT SIMILAR FAILURE HAPPEN ON OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268234May 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20-30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. IMMEDIATELY, THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE ENGINE. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN; AUTOMATIC TRANSMISSION; CONTROL MODULE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268258May 8, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING BETWEEN 35-40 MPH, BOTH THE PASSENGER AND DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE CONTACT SUFFERED MINOR BURNS ON HER WRIST. THE VEHICLE WAS DRIVEN TO THE DEALER AND A CLAIM WAS FILED WITH THE MANUFACTURER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 40,000. UPDATED 06/17/09 *BF UPDATED 06/17/09.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10267348April 30, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT, THE STOPPING DISTANCE INCREASED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE MANUFACTURER WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267368April 30, 2009
TIRES, TIRES:VALVE
THE STOCK TIRES PROVIDED WITH THE 2008 FORD ESCAPE MODELS HAVE DEFECTIVE VALVE STEMS. THE CRACKED RUBBER CAN EITHER CAUSE A BLOW OUT OR SLOW LEAK. ON MY ESCAPE, 3 OUT OF 4 VALVE STEMS WERE DEFECTIVE AND SHOWING MULTIPLE CRACKS. THIS IS ON A "COURTESY RECALL?". THE DEALERSHIP I HAD MY VEHICLE SERVICED AT RECOMMENDED REPLACEMENT. SINCE THE NHTSA HAS NOT PROACTIVELY RECALLED THESE TIRES, KNOWING FULL WELL THERE WERE MILLIONS OF DEFECTIVE VALVE STEMS SENT FROM CHINA, THE ONLY WAY I WAS INFORMED THERE WAS A SERIOUS SAFETY ISSUE WITH MY VEHICLE WAS BY HAVING ANOTHER MECHANICAL PROBLEM. PLEASE OFFICIALLY RECALL THESE BEFORE PEOPLE START DYING TO BLOWOUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267363April 30, 2009
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2008 FORD ESCAPE I OWN LEAKED TRANSMISSION FLUID THROUGH THE A/C CONDENSER. THERE WAS NO WARNING LIGHTS ENGAGED INDICATING A PROBLEM AND THE SUDDEN STARTS BEGAN WITHOUT WARNING. THIS IS DUE TO A FACTORY DEFECT AND PROVIDES AN UNSAFE DRIVING ENVIRONMENT GIVEN THAT THE AUTOMOBILE'S TRANSMISSION DOES NOT ENGAGE PROPERLY DUE TO THE LACK OF FLUID AND SURGES FORWARD. THERE IS CURRENTLY A TSB ON THIS DEFECT. THERE NEEDS TO BE A RECALL BEFORE SOMEONE IS INJURED SINCE THIS IS A COMMON PROBLEM TO ALL ESCAPE'S MANUFACTURED PRIOR TO A FEBRUARY OF 2008. THE SOLUTION WAS TO REPLACE THE CONDENSER THAT HAS THE FAULTY SEAM DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267290April 29, 2009
VISIBILITY
SPONTANEOUS WINDSHIELD CRACK. THIS IS THE SECOND TIME THE WINDSHIELD HAS CRACKED WITHIN A SEVEN MONTH PERIOD. WHEN I REPLACE THIS WINDSHIELD IT WILL BE THE THIRD WINDSHIELD ON THIS VEHICLE AFTER OWING IT FOR 16 MONTHS AND TRAVELING 20,000 MILES. THE CRACKS HAVE APPEARED IN THE SAME GENERAL LOCATION AND THE CRACK PATTERN IS THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267181April 28, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2005 ESCAPE. WHEN I AM DRIVING THE THEFT LIGHT GOES ON AND THE VEHICLE STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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