Ford Escape Complaints

29,499 consumer complaints on file.

#10350045August 17, 2010
STEERING
STEERING WHEEL LOCKED AT 12,000 MILES AND A THIRD TIME AT 35,000 (ONCE IN BETWEEN) FOR A TOTAL OF THREE TIMES. TIRE WEAR VERY ODD, TOUCHY BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350057August 17, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM FAILURE ON VEHICLE. TPMS CAME ON, I CHECKED TIRES AND SYSTEM WENT OFF. LATER SYSTEM CAME ON AGAIN AND STAYED ON WITH NO LOSS OF TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350136August 17, 2010
SERVICE BRAKES, HYDRAULIC
ABOUT 2 WEEKS AGO THE CHECK BRAKE WARNING LIGHT AND A RED BRAKE WARNING LIGHT CAME ON BUT THE BRAKES WERE NOT AFFECTED, AND THE LIGHTS DID NOT REAPPEAR AFTER THE CAR WAS STOPPED AND RESTARTED. I STILL TOOK IT TO THE DEALER BUT NOTHING WRONG WAS FOUND. YESTERDAY WHILE DRIVING HOME THE CHECK BRAKE WARNING LIGHT AND RED BRAKE WARNING LIGHTS CAME ON AGAIN, A CHIME OR ALARM-TYPE SOUND WENT OFF, AND WHEN I PRESSED THE BRAKE PEDAL ALL THE WAY DOWN THE BRAKES DIDN'T RESPOND. TO GET HOME I HAD TO USE THE EMERGENCY BRAKE EVERY TIME I NEEDED TO STOP. THE CAR WAS TOWED TO THE DEALER LAST NIGHT AND I WAS TOLD THE BRAKES WERE WORKING FINE WHEN THEY STARTED THE CAR THIS MORNING. I HAVEN'T HEARD ANYTHING FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350198August 17, 2010
SERVICE BRAKES, HYDRAULIC
2005 FORD ESCAPE HYBRID - THE CAR WOULD BEGIN TO SKID AND SLIDE WHEN APPROACHING A STOP REGARDLESS OF THE VEHICLE SPEED OR ROAD CONDITIONS. THE ABS WOULD KICK IN AND THE INDICATOR WOULD COME ON TELLING THE DRIVER THAT THE CAR WAS SLIDING. THIS IS A DANGEROUS CONDITION AS THE CAR WOULD NOT STOP WHEN THE BRAKES ARE PRESSED. AFTER INVESTIGATING ONLINE, I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THIS MAKE AND MODEL OF HYBRID VEHICLE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME THING. THE SUGGESTION WAS THAT THE TONE RINGS WERE CRACKED OR BROKEN. MY REPAIR SHOP DISCOVERED THAT BOTH OF MINE WERE BROKEN AND ONE AXLE NEEDED REPLACED. INTERESTINGLY, WHEN THE MECHANICS TOOK THE CAR ON A TEST DRIVE TO DIAGNOSE THE PROBLEM, THE CAR WOULD REV BEYOND 4 RPMS, THEN THE ENGINE QUIT AND THE DASHBOARD READOUT STATED TO PULL OVER AND STOP THE CAR IMMEDIATELY. THE GAS ENGINE QUIT AND THE CAR WOULD NOT GO OVER 20 MPH. AFTER TURNING THE CAR OFF AND WAITING A FEW SECONDS, THE CAR WAS RESTARTED AND THE COMPUTER/CAR RESET ITSELF AND WOULD RUN AGAIN. THE SAME THING HAPPENED ON AN OPEN HIGHWAY GOING 60 MPH. THE INDICATOR LIGHTS WENT OFF AND THE WARNINGS TO PULL OVER AND STOP THE CAR IMMEDIATELY DISPLAYED. THIS IS A KNOWN ISSUE BY FORD AS THEY HAVE ISSUED DTC C1526. THIS PARTICULAR BLOG (HTTP://BLOG.YAGELSKI.COM/2010/01/MY-FORD-ESCAPE-HYBRID-BRAKE-REPAIR.HTML) EXPLAINS THE PROBLEM AS WELL AS THOSE OF MANY OTHERS WHO ARE ALSO EXPERIENCING THIS ISSUE, WITH GREATER DETAIL AND ACCURACY THAN I CAN. PLEASE DO WHATEVER YOU CAN TO FORCE FORD TO ISSUE A RECALL ON THIS INCREDIBLE IMPORTANT AND EXPENSIVE SAFETY MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349538August 16, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
RECALL ON 2002 FORD ESCAPE FOR THE ANTI-LOCK BRAKE RECALL NUMBER 07V-156 I HAD THIS RECALL DONE AT LONG FORD IN EUREKA, MO. OCTOBER 13, 2008. ON AUGUST 7, 2010 THE WIRE BURNT ON THIS AND WAS TAKEN TO A REPAIR SHOP WHERE THEY HAD TO REPLACE THE MODULE. FORD SAID THAT THEY HAD ALREADY FULFILLED THEIR OBLIGATION AND WOULD NOT FIX THE PROBLEM. THE CONSUMER STATED THE VEHICLE STARTED SMOKING. UPDATED IVOQ 09./08/10*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349682August 16, 2010
SERVICE BRAKES, ELECTRIC
SENSOR RINGS BROKEN ON A FORD ESCAPE 2003, BRAKES LOCK UP CAUSING LOSS OF CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349690August 16, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE TURNING INTO A RESIDENTIAL DRIVEWAY AT 5MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE. ON A LATER DATE WHILE DRIVING AT 30 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN NOTICED THAT THE CRUISE CONTROL HAD INDEPENDENTLY ACTIVATED. THE CRUISE CONTROL LIGHT WAS ILLUMINATED YET THE CONTACT DID NOT ENGAGE THE CRUISE CONTROL. THE MANUFACTURER ADVISED THAT THERE WERE NO SIMILAR COMPLAINTS AND THAT THE VEHICLE SHOULD BE DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR DIAGNOSIS. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349760August 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2008 FORD ESCAPE HYBRID. ON 3 SEPERATE OCCASIONS, MY COMBUSTIBLE ENGINE HAS SHUT OFF. THE DISPLAY ON MY DASH THEN TELLS ME TO "PULL OVER SAFELY." I STILL DO HAVE A SMALL AMOUNT OF POWER FROM THE ELECTRIC ENGINE. AFTER PULLING OVER, I CAN TURN OFF THE CAR, WAIT A COUPLE OF MINUTES AND RESTART THE ENGINE. IT WILL NOT LAST. AFTER MILKING THE GAS, TRYING NOT TO EXCEED 2,500 RPMS, MY CAR MIGHT LAST 1/2 TO 4 MILES BEFORE IT DOES IT AGAIN. LUCKILY, DURING THE TIMES THAT THIS HAS HAPPENED TO ME, I HAVE BEEN ON AN INTERSTATE THAT HAD 3 OR LESS LANES. HOWEVER, I MIGHT NOT HAVE BEEN AS LUCKY IF I WAS ON THE 8 LANE CONNECTOR OF I 75/85 IN ATLANTA. I CALLED THE DEALERSHIP ABOUT MY PROBLEM AND SPOKE TO THE ASSISTANT SERVICE MANAGER AT GENE EVANS FORD IN UNION CITY. AFTER DESCRIBING MY PROBLEM, HE QUICKLY KNEW WHAT THE PROBLEM WAS AND MENTIONED THAT HE HAS HAD QUIET A FEW PEOPLE WITH THIS PROBLEM. HE SAID THAT IT IS A PROBLEM WITH THE VEHICLE'S COOLANT PUMP. I DID SOME RESEARCH SAW SEVERAL POSTINGS OF PEOPLE THAT HAVE HAD THE SAME PROBLEM. IT REALLY CONCERNS ME THAT THERE HAVE BEEN MULTIPLE CASES OF THIS OCCURRING AND I HAVE NOT HEARD ANYTHING FROM MY DEALER OR FORD THAT THIS IS GOING ON, ESPECIALLY AFTER THE TOYOTA SCANDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349793August 16, 2010
SERVICE BRAKES, HYDRAULIC
A COUPLE MONTHS AGO, I TOOK MY ESCAPE HYBRID TO HAVE THE BRAKES CHECKED OUT. NEEDLESS TO SAY, THEY CHECKED IT OUT AND SAID EVERYTHING WAS FINE AND I WAS ON MY WAY A COUPLE OF HOURS LATER. THEN YESTERDAY, MY ABS AND BRAKE LIGHTS ILLUMINATED AND THEN CHECK BRAKE SYSTEM CAME ON. AFTER THIS OCCURRED, MY BRAKES GO OUT AND THEN I MUST COME TO A ROLLING STOP ON THE SIDE OF THE ROAD WHILE TRYING TO AVOID HITTING ANYONE. IT OCCURRED 6 TIMES AT DIFFERENT SPEEDS (20MPH & 70MPH) I THEN RETURNED IT TO THE DEALERSHIP YESTERDAY AND ASKED THEM TO LOOK OVER IT. TODAY, I AM TOLD THAT I NEED A NEW ABS SYSTEM INSTALLED WITH THE HYDRAULIC/ELECTRIC CONTROL UNITS TOTALLY $7,400. OF COURSE, THERE IS NO WARRANTY FOR THIS. I HAVE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE NOTICED SEVERAL POSTING REGARDING A SIMILAR ISSUE HOWEVER STILL NO RECALL. I WOULD ASSUME A FACTORY DEFECT REGARDING THE BRAKES WOULD BE SIGNIFICANT ENOUGH FOR A RECALL BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349898August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 FORD ESCAPE HAD TO HAVE A TRANSMISSION REPLACED. AT 74,000 MILES IT WAS BLOWN. I HAD IT TOWED TO A REPAIR SHOP AND ASKED FOR HIS OPINION. IT WAS BLOWN. HE CALLED ABOUT A REPLACEMENT AND WAS TOLD THE DEALER KEPT MANY REPLACEMENTS FOR 2002 ESCAPES BECAUSE OF FAILURES. I BOUGHT FORD BECAUSE I ALWAYS LOVED AND BOUGHT FORDS. BUT 3,3300.00 LATER, FORD HAS A PROBLEM. THE CAR RUNS BETTER NOW AND EVEN GETS 5 MILES PER GALLON BETTER ON GAS. FORD HAS A PROBLEM AS COUNTLESS PEOPLE HAVE EXPRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349431August 15, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING APPROXIMATELY 40 MILES PER HOUR, APPROACHING A RED LIGHT AND BUSY INTERSECTION. I APPLIED BRAKES (VIA PEDAL) AS USUAL, BUT HAD NO BRAKING POWER / CORRESPONDING SLOWDOWN. I HAD TO JAM MY FOOT TO THE FLOOR AND COVER THE EMERGENCY BRAKE IN CASE I NEEDED IT, AND THANKFULLY I WAS THE FIRST CAR AT THE LIGHT SO THERE WAS NO ACCIDENT. THE REST OF THE DRIVE, IT TOOK AT LEAST 5 TIMES LONGER/MORE DISTANCE TO SLOW THE VEHICLE TO A STOP THAN NORMAL AND AT THE SAME MOMENT I LOST BRAKING POWER, A CHIME SOUNDED & BOTH THE ABS AND BRAKE(S) LIGHT ON THE DASH LIT UP; MESSAGE CENTER READ "SERVICE BRAKES SOON". I JUST HAD THE VEH IN FOR ITS 40K MILE SERVICE 2 DAYS AGO & IT HAD NOTHING WRONG WITH IT--BRAKES WERE ALL LISTED AS TOP CONDITION. NOW I'M ABSOLUTELY TERRIFIED TO DRIVE THE VEHICLE, UNSURE WHEN THIS CONDITION WILL RECUR (THE LIGHTS RESET & AND I CHECKED TODAY--THE BRAKES ARE WORKING AGAIN, FOR NOW.) WHEN THE CONDITION OCCURS, BRAKING IS AN ODD SLOW PULSING, LIKE A SLOWED DOWN VERSION OF AN EMERGENCY ABS STOP ("PUMPING THE BRAKES" FEELING.) I'VE NEVER HAD BRAKE PROBLEMS UNTIL THIS INCIDENT. WHEN I TURNED THE CAR OFF AND RESTARTED IT, THE ABS & BRAKE LIGHTS CLEARED AND, FOR NOW AT LEAST, THE BRAKES *SEEM* TO BE WORKING BUT I CAN'T CHANCE IT. GETTING IT TOWED FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349337August 14, 2010
STRUCTURE
WE HAVE A 2003 FORD ESCAPE LIMITED. THE PAINT HAS STARTED PEELING OFF AROUND THE HATCH AT THE BACK. IT'S JUST BUBBLING UP FOR NO APPARENT REASON. WE HAVE NEVER ABUSED THE CAR AND IT STILL HAS LESS THAN 70,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349359August 14, 2010
SERVICE BRAKES, HYDRAULIC, WHEELS
I HAVE A 2007 FORD ESCAPE. I TOOK IT TO THE CAR WAS AND MY ABS LIGHTS AND 4WD LIGHTS CAME ON. I LOOKED ONLINE AND FOUND SEVERAL COMPLAINTS OF TONE RINGS (ABS RINGS) BEING CRACKED. SURE ENOUGH MY FRONT LEFT TONE RING IS CRACKED. I BELIEVE IT HAPPEN ON THE CONVEYOR AT THE CAR WAS. STILL THIS IS A COMMON PROBLEM, EVEN FORD DEALERS (TWO OF THEM) AGREE. WHY ISN'T THIS A RECALL? FORD IS FIXING IT FOR $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349155August 13, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE AIR BAG LIGHT ILLUMINATED CONSTANTLY WHETHER A PASSENGER WAS SEATED IN THE FRONT SEAT OR NOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED DIAGNOSTIC TESTING BUT NO CODES INDICATED THAT THERE WAS NO PROBLEM WITH THE AIR BAG. THE MANUFACTURER WAS CALLED REPEATEDLY BUT THEY NEVER RETURNED THE CALL. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349063August 12, 2010
STRUCTURE
PAINT DEFECTIVE ON 2003 FORD ESCAPE WITH GOLD ASH PAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349108August 12, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE SUN ROOF "EXPLODED" INSIDE THE VEHICLE. THE CONTACT WAS NOT INJURED BY THE GLASS DUE THE COVER ON THE SUN ROOF. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO TOOK PICTURES OF THE SHATTERED GLASS AND SENT THE IMAGES TO THE MANUFACTURER. THE MANUFACTURER DETERMINED THAT THERE WAS NO DEFECT ON THE GLASS. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD OR ANYTHING THAT HIT THE SUNROOF TO CAUSE IT TO EXPLODE. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS AND DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348696August 11, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AFTER SLOWING DOWN AND ACCELERATING THE ENGINE STALLED. THE DEALER WAS CONTACTED AND STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED APPROXIMATELY 20 TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,419. THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348495August 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
VEHICLE ACCELERATED WHILE ON CRUISE CONTROL AND CRUISE HAD TO BE DISENGAGED TO STOP ACCELERATION. VEHICLE FAILED ON 2 OCCASIONS TO ACCELERATE TO HIGHWAY SPEED AFTER ENTERING MERGE LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348527August 10, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2001 FORD ESCAPE XLT. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED AND THE ABS MODULE AND WIRING HARNESS MELTED. NHTSA RECALL CAMPAIGN NUMBER 07V156000 WAS REPAIRED WHICH WAS RELATED TO THE ABS MODULE AND WIRING HARNESS. THE RECALL COULD POTENTIALLY CAUSE A FIRE TO OCCUR. THE MANUFACTURER STATED THAT THEY WERE AWARE THAT THE DEALER DID NOT REPAIRS THE VEHICLE CORRECTLY; HOWEVER, THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE MODULES THAT BURNED AFTER THE FAULTY REPAIRS WERE COMPLETED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 162000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348540August 10, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE MOTOR ELECTRIC PUMP FROZE AND CAUSED THE ENGINE TO SHUT DOWN. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE DEALER STATED THAT THE PART WAS ON BACK ORDER SINCE THIS WAS A COMMON FAILURE ON THE VEHICLE. THE FAILURE MILEAGE WAS 81000. THE CURRENT MILEAGE IS 83202. UPDATED 11/05/10 *BF UPDATED 11/05/10 UPDATED 11/17/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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