Ford Escape Complaints

29,499 consumer complaints on file.

#10439005December 8, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DASHBOARD BACK LIGHTING FAILED CAUSING LEFT SIDE DASH BLACKOUT OF TEMPERATURE GAUGE & LEFT SIDE OF SPEEDOMETER. RADIO BACK LIGHTING FAILED CAUSING A BLACKOUT OF THE LEFT SIDE RADIO BUTTONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439030December 8, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, HE ATTEMPTED TO ACCELERATE FURTHER BUT THE ACCELERATOR PEDAL WAS STUCK. THE ACCELERATOR PEDAL BEGAN TO OPERATE AS NORMAL AFTER WAITING A FEW MOMENTS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 01/24/12*LJ UPDATED 01/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438850December 7, 2011
POWER TRAIN
I PURCHASED A 2008 FORD ESCAPE NEW IN SEPTEMBER 2008. AFTER 50,000 MILES I NOTICED A BUZZING SOUND FROM THE ENGINE COMPARTMENT. AFTER SEARCHING THE INTERNET FOR PROBABLE CAUSES, I DISCOVERED A TSB STATING THAT IDLER PULLEY MAY FAIL PREMATURELY. I PURCHASED AND REPLACED THE PULLEY AND NOTICED A TRANSMISSION FLUID LEAK NEAR THE RADIATOR. AFTER SEARCHING THE INTERNET SOME MORE, I DISCOVERED ANOTHER TSB STATING THAT THE TRANSMISSION COOLERS CRACK DUE TO A FLAWED DESIGN. I CONTACTED FORD THROUGH THE WEBSITE AND THEY STATED THEIR ARE NO RECALLS FOR MY VEHICLE AND DIRECTED ME TO THE DEALERSHIP THAT SOLD MY VEHICLE. THE REPAIR ESTIMATES ARE BETWEEN 800-1000 DOLLARS. I HAVE EXCEEDED MY WARRANTY AND MULTIPLE PERSONS HAVE STATED THAT FORD DOES NOT HONOR IT ANYWAY FOR THIS COMPONENT. I HAVE OWNED 3 FORDS WITH THE SIMILAR ISSUES. FORD POSTS TSBS NOT RECALLS EVEN THOUGH THE DEFECTS ARE CAUSED BY POOR DESIGNS. IF THE COST BENEFIT ANALYSIS DOESN'T ADD UP IN THEIR FAVOR, EXPECT TO PAY OUT OF POCKET. I NO LONGER ALLOW MY WIFE TO DRIVE THIS VEHICLE AND FULLY EXPECT TO TRADE IT IN SHORTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438911December 7, 2011
VISIBILITY, EQUIPMENT ADAPTIVE/MOBILITY
ON 22 NOV 2011 MY 2011 FORD ESCAPE XLT AUTO AWD 2.5L I4 REAR WINDSHIELD EXPLODED AFTER CLOSING TAILGATE/HATCH! I LOOK INSIDE SOON AFTER TO SEE IF ANYTHING HAD BEEN IN THE WAY TO CAUSE IT AND THEIR WAS NOT! THIS WOULD HAVE ONLY BEEN MY THIRD TIME OPENING THE HATCH PART AS I USUALLY OPEN THE GLASS PART MOSTLY AND WHICH I ALSO DID THAT DAY AND THERE WAS NOT INDICATION ON MY DASH THAT ANYTHING WAS STILL OPEN SO LATER THAT DAY I HAD TO OPEN MY TAILGATE AND I CLOSED IT AND MY WINDSHIELD EXPLODED! I HAVE SINCE HAD IT REPLACED AND AM WRITING TO YOU TO INFORM YOU OF THIS SO THAT I WILL NOT HAPPEN TO OTHERS! I HAVE LOOKED ONLINE AT CARCOMPLAINTS.COM AND YOUR SITE TO SEE THEIR ARE OTHER COMPLAINTS ABOUT REAR WINDSHIELD EXPLODING WHICH TO BE COULD BE A SAFETY ISSUE FOR OCCUPANT AND THEIR FAMILIES! I WOULD LIKE IF POSSIBLE FOR A REVIEW OF ALL 2011 FORD ESCAPE MODELS TO SEE IF AN UPGRADE TO THE HARDWARE OR SUPPORT EQUIPMENT NEEDS TO BE DONE AND MAYBE A SAFETY BULLETINS TO ALL 2011 FORD ESCAPE OWNERS TO BE AWARE OF PROBLEM AND HOW TO PREVENT IT! I WAS WONDERING IF MAYBE IT HAD ANYTHING TO DO WITH CABIN PRESSURE????? I SAY THIS BECAUSE WHEN YOU OPEN THE BACKSEAT WINDOWS I HEAR AN ECHOING OF SOUND IN MY SUV AND I WONDER WITH A CERTAIN AMOUNT OF PRESSURE APPLIED TO CLOSING REAR GATE THE PRESSURE PUSHING OFF BACKSEATS IS CAUSING REAR WINDSHIELD TO BLOW OUT??????? V/R, CONCERNED FORD OWNER.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438929December 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOORBOARD AFTER HER FOOT WAS REMOVED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 130,000 AND THE FAILURE MILEAGE WAS 99,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438938December 7, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
IN MY 2005 FORD ESCAPE XLT V6 3.0L ON 11/16/11, I WAS DRIVING EAST BOUND ON I55 TOWARDS CHICAGO AT APPROXIMATELY 55 MPH WHEN THE ENGINE STARTED BAD MISFIRING AND THE COMPLETELY DIED (NO POWER OR ENGINE). WITH NO POWER STEERING AND NO BRAKES, I ATTEMPTED TO STEERED TOWARD THE SHOULDER. I WAITED ABOUT 10 MINUTES AND TRIED TO RESTART AND WAS UNABLE. I HAD THE VEHICLE TOWED TO ROESCH FORD 333 W GRAND AVE BENSENVILLE, IL 60106. I WAS ADVISED BY THE SERVICE MANAGER THAT THE ENGINE WAS MISFIRING ON 4 OF THE 6 CYLINDERS AND THAT THEY WOULD NEED TO REPLACE THE PCM, 6 COILS, 6 PLUGS AND CALIBRATE, TOTAL $2,114.21. I DECIDED TO DO SOME RESEARCH ONLINE AND FOUND NUMEROUS PEOPLE EXPERIENCING THE SAME PROBLEM. THERE ARE MULTIPLE TSB: TSB 05-11-1,TSB 09-02-06 TSB 09-02-06 AND TSB 10-18-10. THE PROBLEM IS: THE WRONG SPARK PLUGS WERE INSTALLED AT THE FACTORY. THIS COMBO OF WRONG PLUGS CAUSES THE COILS TO SEND EMI/RFI BACK TO THE PCM (POWERTRAIN CONTROL MODULE) BURNING OUT THE PCM.EMI/RFI IS EMITTED FROM SPARKING DEVICE,IN THIS CASE A SET OF BAD SPARK PLUGS. THIS CAUSES THE VEHICLE TO MISS-FIRE, LOSE POWER, OR IN MANY CASES, HAVE TOTAL ENGINE FAILURE. WRONG SPARK PLUGS/BAD COP'S/UN-SHIELDED PCM BOX/POORLY ENGINEERED & UN-TESTED, MULTI-CHANGED, RARE PCM AND IT'S THE $12.50 RADIO FREQUENCY INTERFERENCE DEVICE. MULTIPLE ONLINE COMPLAINTS/PROBLEMS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2005/ELECTRICAL/POWERTRAIN_CONTROL_MODULE_PCM_FAILURE.SHTML HTTP://WWW.FORDFORUMSONLINE.COM/FORUM/FORD-ESCAPE/643-2005-FORD-ESCAPE-PCM-ECM-COMPUTER-FAILURE.HTML HTTP://WWW.YELLOWBULLET.COM/FORUM/SHOWTHREAD.PHP?T=199403 REPAIRED. THEN CHECK ENGINE LIGHT. NOW IT NEEDS 2 CATALYTIC CONVERTERS $2,500 BECAUSE OF PCM/COIL. TOTAL $4,500 NUMEROUS COMPLAINTS EXTREME SAFETY ISSUE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438723December 6, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT UPON CLOSING THE REAR HATCH DOOR, THE GLASS SHATTERED AND CUT THE CONTACT'S FINGER. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WOULD CALL THE CONTACT BACK AT A LATER DATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 16,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10438795December 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS ABLE TO RESTART THE VEHICLE AFTER A COUPLE OF MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE PROBLEM HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438579December 5, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED A TOTAL OF AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE COMPUTER SYSTEM WAS REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438666December 5, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
AS I WAS EXITING A HIGHWAY, MY CAR MESSAGE CENTER ALERTED ME TO SAFELY COME TO A STOP. AS I WAS ATTEMPTING TO GET INTO A PARKING LOT, THE CAR SHUT OFF. I RESTARTED AND WAS ABLE TO GET INTO PARKING LOT ON ELECTRIC, I GUESS. IT WAS TOWED TO UTTER FORD, IN SHERMAN, TX. THEY RAN A DIAGNOSTIC AND TOLD ME IT HAD TO DO WITH THE FUEL PUMP AND THE ELECTRICAL. THEY KEPT IT OVERNIGHT AND SAID THEY REPLACED THE FUEL PUMP. I PICKED IT UP ON 12/3 AROUND 2:30PM. I GOT 40 MILES AND THE CAR WENT INTO FAIL/SAFE MODE AGAIN. I WAS ABLE TO MAKE IT SAFELY TO A PARKING LOT. AFTER THE ENGINE WAS TURNED OFF AND THEN BACK ON, THE ACCELERATOR STUCK. HITTING THE BREAK DID NOT HELP. THE CAR HAD TO BE TURNED OFF TO KEEP THE ENGINE FROM REVVING. IT WAS TOWED TO DAVID MCDAVID LINCOLN IN PLANO, TEXAS. THE SERVICE TECH SAID THAT THERE WAS NOTHING REGISTERING ON THE DIAGNOSTIC. ON THEIR SECOND TEST DRIVE, THE CAR TURNED OFF WHILE THE DRIVER WAS ON THE HIGHWAY. THEY HAD TO SEND A TOW TRUCK TO GET HIM. THE CAR WOULD NOT RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438508December 4, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, PARKING BRAKE
MY VEHICLE'S EMERGENCY BRAKE HAS NEVER PREVENTED MY VEHICLE FROM MOVING FORWARD UNDER POWER. IT DOESN'T HOLD ON A HILL. IF YOU TAKE YOUR FOOT OFF THE BRAKE PEDAL AFTER APPLYING THE EMERGENCY BRAKE, THE VEHICLE WILL LURCH FORWARD MAKING A GRATING SOUND. HAVING THE VEHICLE IN PARK POSITION ON THE GEAR SHIFT IS WHAT HOLDS THE VEHICLE ON A HILL. I HAVE HAD BRAKES CHECKED AT THE DEALER A NUMBER OF TIMES AND THEY TELL ME THAT THIS THE NATURE OF THE BEAST. I RECENTLY HAD MY DIFFERENTIAL REPLACED TO REMOVE A HOWLING SOUND IN THE REAR OF MY VEHICLE AFTER HAVING THE PARKING BRAKE ADJUSTED.(COST 3000 DOLLARS) SOUND HAS DIMINISHED BUT NOT DISAPPEARED ALTOGETHER. NOW I WONDER IF THE DIFFERENTIAL NEEDED REPLACEMENT. ALSO WHEN THE DEALER DID THIS REPAIR, THEY TOLD ME THAT I HAD MY RIGHT REAR EMERGENCY BRAKE PAD MISSING AND THAT THEY COULD REPLACE IT FOR AN ADDITIONAL $300. I HAVE NOT REPLACED IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438451December 3, 2011
STEERING
I OWN A 2008 FORD ESCAPE. I WAS DRIVING DOWN MY STREET,STARTED TO TURN INTO MY DRIVEWAY AND HAD A HARD TIME TURNING THE STEERING WHEEL. THE POWER STEERING TOTALLY SHUT DOWN. I TURNED OFF THE CAR AND RESTARTED IT AND EVERYTHING WAS OK. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK. CHECKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM. INTERESTED TO SEE HOW FORD HANDLES THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438097December 2, 2011
SERVICE BRAKES, HYDRAULIC
I KNEW I NEEDED TO HAVE MY BRAKES AND ROTORS DONE SO I TOOK THEM IN TO GET FIXED AT MEINEKE. AFTER THEY WERE FINISHED THEY TOOK IT FOR THE NORMAL TEST DRIVE TO MAKE SURE EVERYTHING WAS WORKING CORRECTLY. THEY NOTICED THAT THE ANTI-LOCK BRAKES CAME ON BUT THE LIGHT WASN'T COMING ON. THEY TOLD ME TO TAKE IT TO FORD BECAUSE THEY CANT HANDLE ABS. I TOOK IT TO FORD AND THEY TOLD ME THAT MY FRONT LEFT TONE RING WAS CRACKED. I PAID ALMOST $350 FOR A $10 PIECE TO BE PUT ON. I DROVE IT FOR ABOUT 3 DAYS AND IT STARTED TO HAPPEN AGAIN. I HAVE NOT TAKEN IT BACK BECAUSE I CANT AFFORD TO PAY $100 JUST FOR THEM TO LOOK AT IT TO TELL ME ITS THE SAME THING AGAIN. SOME THING NEEDS TO BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438125December 2, 2011
STEERING
I WAS DRIVING DOWN THE HIGHWAY WHEN MY POWER STEERING FAILED - IT DIDN'T LOCK UP BUT BECAME EXTREMELY HARD TO MANEUVER. I HAVE TAKEN IT TO THE FORD DEALERSHIP & THE MAN I SPOKE WITH SAID HE'S NEVER HEARD OF THIS BEING A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438126December 2, 2011
STEERING
WAS DRIVING DOWN THE HIGHWAY AND THE POWER STEERING FAILED. LOOKED ON INTERNET SEEMS TO BE COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438173December 2, 2011
VISIBILITY:GLASS, SIDE/REAR
DRIVING ABOUT 30 MPH DOWN THE STREET WITH MY MOTHER AND HEARD A VERY LOUD CRASH ALMOST LIKE A TREE LIMB FALLING ONTO THE CAR. THE REAR WINDOW HAD COMPLETELY SHATTERED WHILE WE WERE DRIVING. THERE WAS SHATTERED GLASS EVERYWHERE INSIDE AND OUTSIDE THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437802November 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
I WAS IN MY CAR AND WHEN I STEPPED ON THE GAS TO ACCELERATE AND PULL OUT ON TO THE ROAD, MY ENGINE RACED AND I ONLY ROLLED FORWARD, DOWN THE SMALL SLOPE, INTO TRAFFIC. AFTER ABOUT 3 SECONDS MY TRANSMISSION CAUGHT AND THE CAR JUMPED FORWARD AND I MOMENTARILY LOST CONTROL, BARELY MISSING ANOTHER CAR IN THE OTHER LANE. TURNS OUT ALMOST ALL OF THE TRANSMISSION FLUID HAD LEAKED OUT FROM THE TRANSMISSION COOLER, CAUSING A MALFUNCTIONING TRANSMISSION. AFTER BRINGING THE VEHICLE IN TO GET INSPECTED, AND TALKING TO MULTIPLE DEALERS, THEY ALL SAY THAT THEY CONSISTENTLY FIX THIS ISSUE ON THE 2008 FORD ESCAPE. SOME EVEN SAY THEY HAVE TROUBLE STOCKING THE PART BECAUSE THEY DO SO MANY. THE VEHICLE HAS A FAULTY TRANSMISSION COOLER/AC CONDENSER THAT CONSISTENTLY BREAKS AND CAUSES THE VEHICLE TO LOSE TRANSMISSION FLUID, RESULTING IN UNSAFE VEHICLES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437666November 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
TRANSMISSION IS LOUD. SHIFTS ARE HARSH. SIGNIFICANT HESITATION WHEN ACCELERATING. TRANSMISSION HUNTS FOR GEARS. UPSHIFTS AND DOWNSHIFTS ARE FREQUENT. WHEN PASSING VEHICLES ON THE HIGHWAY, ACCELERATION IS DELAYED AS TRANSMISSION SHIFTS UP THROUGH GEARS, THEN DROPS TO A LOW GEAR. POWERTRAIN LIGHT COMES ON THE DASH. TO DEALER FOR SERVICE. THEY SAY THEY CANNOT LOCATE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437590November 28, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. GLASS EXPLODED OUTWARD AND NOT INWARD IF SOMETHING HIT IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437603November 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE ACCELERATOR PEDAL FRACTURED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE ACCELERATOR PEDAL BROKE AND AS A RESULT, NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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