Ford Escape Complaints

29,499 consumer complaints on file.

#10450063March 2, 2012
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. AFTER RESTARTING THE VEHICLE, THE STEERING RESUMED NORMAL FUNCTION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450094March 2, 2012
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE HWY AND THE ENGINE SHUTS DOWN .THE PROBLEM THE PCM THAT CONTROLS THE ENGINE GOES OUT. FORD KNOWS THIS BUT THEY DONT FEEL ITS A SAFTY ISSUE. I DONT KNOW ABOUT YOU BUT DRIVING AND HAVING YOUR CAR SHUT OFF SCARES ME. THANK GOD THE TRACTOR TRAILOR WAS ABLE TO GET TO THE OTHER SIDE.THE REPAIR WILL COST 2500 DOES NO GOOD IF NOBODY MAKES THEM FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449908March 1, 2012
POWER TRAIN
THE WRENCH LIGHT ILLUMINATED INDICATING A POWER TRAIN FAILURE. WE IMMEDIATELY TOOK THE VEHICLE TO OUR FORD DEALERSHIP THE NEXT MORNING. DIAGNOSIS REVEALED A FAULTY BLEND DOOR ACTUATOR MOTOR IN THE REAR WHICH CONTROLS AIR FLOW TO THE HV BATTERY. THE DEALER SAID IT WOULD NOT BE COVERED BY WARRANTY. THE VEHICLE IS ONLY 2 MONTHS OUT OF THE 3 YEAR WARRANTY PERIOD AND HAS ONLY 28,000 MILES ON IT. THE POWER TRAIN WARRANTY IS 5 YEARS/60,000 AND THE VEHICLE IS STILL WITHIN THAT WARRANTY PERIOD. THE DEALER SAYS THAT COMPONENT IS NOT COVERED BY THE POWER TRAIN WARRANTY EVEN THOUGH THE VEHICLE ITSELF AND ALL DOCUMENTATION SAYS IT IS PART OF THE POWER TRAIN SYSTEM. THIS IS A HIGHLY DANGEROUS PROBLEM AND IF NOT FIXED, COULD RESULT IN THE HV BATTERY OVERHEATING AND CAUSING A FIRE OR SERIOUS DAMAGE TO OTHER COMPONENTS. THIS IS A KNOWN PROBLEM ON 2006-2008 MODELS, INCLUDING THE MARINER HYBRID, AND A TSB WAS ISSUED FOR THOSE VEHICLES. THIS VEHICLE WAS ONE OF THE FIRST PRODUCED FOR 2009, SO THE PROBLEM WAS APPARENTLY NOT FIXED AND IS CARRIED OVER FROM THE PREVIOUS MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450012March 1, 2012
SERVICE BRAKES, HYDRAULIC
I WAS LEAVING THE PARKING LOT AT MY OFFICE AND "SERVICE BRAKE SYSTEM" "SERVICE 4X4" AND ABS LIGHT ALL COME ON. IT APPEARS TO BE SPLIT TONE RING - A WELL KNOWN ISSUE WITH FORD ESCAPE HYBRID IF YOU SEARCH WITH GOOGLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449895February 29, 2012
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT CAME OUT ON DASHBOARD,I TOOK THE CAR TO DEALER,AND I WAS TOLD THAT THE FUEL RAIL PRESSURE NEEDED TO BE CHANGED,FEW MONTHS AGO I TOOK MY CAR TO THE DEALER AND THEY DID A COMPLETE DIAGNOSE AND NOTHING WAS WRONG,I SEARCH ABOUT THIS PROBLEM,AND FOUND OUT THAT SO MANY OWNERS OF THE SAME TYPE OF CAR HAVE EXACTLY THE SAME COMPLAINT,IT SEEMS THAT FORD MOTOR HAD THE SAME PROBLEM WITH OTHER TYPE OF CARS ON THE SAME ITEM(FUEL RAIL PRESSURE) AND HAD A RECALL ON THESE CARS,WHY NOT ON FORD ESCAPES??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449575February 28, 2012
AIR BAGS, SEAT BELTS
IN 2011, I PURCHASED MY USED 2006 FORD ESCAPE. ABOUT 3 MONTHS AFTER PURCHASE, I NOTICED THE PASSENGER SIDE AIR BAG LIGHT WOULD ACTIVATE WHEN AN ADULT WOULD SIT IN THE PASSENGER SEAT, SIGNIFYING THE AIR BAG WAS "OFF" WHEN IT SHOULD BE ACTIVATED. TODAY I HAD MY LOCAL FORD DEALER CHECK THE AIR BAG TO SEE IF IT WORKED PROPERLY. THEY DISCOVERED THAT NOT ONLY WOULD THE AIR BAG NOT OPERATE PROPERLY IN A CRASH, THE SEAT BELT WOULD ALSO FAIL TO LOCK AS IT SHOULD DURING A SUDDEN STOP OR CRASH. SINCE THERE IS NO RECALL ISSUED AND THE VEHICLE IS OUT OF WARRANTY, THE COST TO REPAIR THE SEAT BELT AND AIR BAG IS ALL MY RESPONSIBILITY. THERE SHOULD BE A RECALL ISSUED FOR THIS VEHICLE AND ANY OTHERS KNOWN TO HAVE THIS PROBLEM. I WAS TOLD IT TOOK A CERTAIN NUMBER OF VEHICLES TO BE DIAGNOSED WITH THE SAME PROBLEM BEFORE ANY AGENCY WOULD ISSUE A RECALL. EVEN ONE VEHICLE WITH THIS PROBLEM SHOULD PROMPT A RECALL, BECAUSE TECHNICALLY, THIS MALFUNCTION COULD CAUSE SERIOUS INJURY OR DEATH IN THE EVENT OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449432February 27, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THIS VEHICLE HAS A BAD MISFIRE PROBLEM,ROUGH IDLE AS WELL AS BAD HITCHING ON HIGHWAY. LOOKED IT UP ON YAHOO ANSWERS AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. IS THERE GOING TO BE A RECALL ON THESE VEHICLES. I'M HEARING FAULTY COMPUTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449292February 25, 2012
ELECTRICAL SYSTEM
THE ENGINE CONTROL MODULE ON MY 2005 FORD ESCAPE FAILED, ALONG WITH THE COILS. THIS HAPPENED WHILE SITTING IN A BUSY INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449178February 24, 2012
STEERING
MY POWER STEERING DID NOT WORK WHEN I BACKED OUT OF A PARKING SPACE. IF I TURNED THE CAR OFF, AND THEN STARTED IT AGAIN, THE POWER STEERING WOULD WORK. THIS STARTED HAPPENING DAILY, THEN MANY TIMES A DAY AND NOW, SOMETIMES I HAVE NO POWER STEERING AT ALL, AND SOMETIME IT WILL WORK FOR A SHORT TIME, BUT IT GOES OUT WHILE I'M DRIVING WHICH IS VERY DANGEROUS. THE REPAIRS WILL BE ABOUT $1200, WE ARE WAITING FOR THE PARTS TO ARRIVE TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449203February 24, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT ANY SPEED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS AN ISSUE WITH THE THROTTLE BODY THAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT MILEAGE WAS 54,000 AND THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449217February 24, 2012
SERVICE BRAKES, HYDRAULIC, WHEELS
TIRES PROBLEM.... 04/09/2011-PURCHASED (USED) FORD ESCAPE 2008-XLT 4 WHEEL- MILEAGE 37583. 07/08/2011-MILEAGE- 40668- DRIVEN 3085 MILES* THE DEALER REPLACED ROTORS, BRAKES IN - (NO COST TO ME), DUE TO RUSTING & CORROSION, DEALER CLAIMED PROBABLY SAT ON LOT TOO LONG WITHOUT BEING MOVED. TIRES AT THIS TIME WERE REPORTED IN "GREEN" CODE- 08/11/2011-MILEAGE- 41229- DRIVEN 561 MILES* OIL CHANGE, TIRES AT THIS TIME WERE REPORTED IN "GREEN" CODE. 02/23/2012- MILEAGE- 44144- DRIVEN 2915 MILES* INSPECTION FAILED- DUE TO TIRES DRY ROT! TOTAL MILES DRIVEN IN 10 MONTHS* 6561. TIRES ARE GOODYEAR/MICHELIN X CROSS TERRAIN 225/65R17 DOTB93T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449214February 24, 2012
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD DECELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/16/12*LJ UPDATED 05/03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449072February 23, 2012
ENGINE AND ENGINE COOLING
THE CAR HAD THE ORIGINAL PLUGS IN IT AT THE TIME OF THE FIRST INCIDENT. IT HAD ALWAYS RAN GREAT SO WE HAD NO REASON TO CHANGE THEM. WHILE DRIVING DOWN THE ROAD IT WENT FROM FINE TO A LOUD BANG AND RUNNING TERRIBLE SOUNDING LIKE IT HAD OPEN HEADERS. THE SPARK PLUG BLEW OUT OF THE HEAD BREAKING THAT CYLINDER 3 COIL PACK AS WELL. WE HAD IT HELI COILED AND CHANGED THE PLUGS TORQUEING THEM TO SPEC WITH A TORQUE WRENCH AND CHANGING ALL THE COIL PACKS AS WELL JUST BECAUSE, ABOUT 30000 MILES LATER (2-21-12) IT HAPPENED AGAIN ON CYLINDER 6. OBVIOUSLY THIS IS A CASTING ISSUE WITH THE HEAD BEING TOO THIN AT THE PLUG THREADS. I HAVE RESEARCHED THIS AND IT IS EXTREMELY COMMON ONLINE. PLEASE HAVE THEM RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449111February 23, 2012
ELECTRICAL SYSTEM
I WENT TO START THE CAR AND NOTICED SMOKE COMING OUT FROM UNDER THE HOOD AND A BAD SMELL. I OPENED THE HOOD AND NOTICED THE AREA UNDER THE MASTER CYLINDER WAS ON FIRE. LUCKILY I HAD A SMALL CO2 FIRE EXTINGUISHER AND PUT IT OUT. THE ENTIRE WIRING HARNESS IS BURNED RIGHT OFF WHERE IT PLUGS INTO THE ANS MODULE. AFTER SEARCHING THE INTERNET IT SEEMS THERE IS A PROBLEM WITH THIS MAKE AND MODEL. I ALWAYS WONDERED WHY I HAD TO PUT BRAKE FLUID IN TWICE PER YEAR. I HOPE THE DEALER DOESN'T TRY TO RIP ME OFF AND SAY IT'S NOT COVERED FOR SOME REASON. THEY DO NOT LIKE TO FIX FACTORY RECALLS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10448894February 22, 2012
UNKNOWN OR OTHER
MY SON OPENED THE BACK HATCH TO PUT HIS BASKETBALL BAG IN THE BACK. HE CLOSED THE HATCH AND AS HE DID THE BACK GLASS SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448938February 22, 2012
VEHICLE SPEED CONTROL
FIRST TIME IT HAPPENED IN 2009, I WAS DRIVING ON THE FREEWAY IN TRAFFIC WHEN THE TRAFFIC BEGAN TO ACCELERATE, WHEN I DEPRESSED MY ACCELERATOR IT WAS LIKE PRESSING AGAINST A WALL. MY CAR WAS MOVING FROM THE NATURAL FORCE FROM WHEN I WAS BRAKED BUT IT WOULD NOT ACCELERATE, I HAD TO STEER MY CAR TO THE SHOULDER AND STOP. WHEN I STOPPED I MADE A PHONE TO A FRIEND OF MINE TO TELL THEM TO COME AND GET ME BECAUSE MY CAR WASN'T WORKING. AS I WAS WAITING FOR THEM I DECIDED TO START MY CAR AND PRESS THE ACCELERATOR, WHEN I DID IT WORKED SO I WENT AHEAD AND DROVE HOME. THIS HAPPENED APPROXIMATELY 3 MORE TIMES THAT YEAR BUT ON THESE OCCASIONS ONCE I WOULD ATTEMPT TO DEPRESS THE ACCELERATOR AS I WAS DRIVING IT WOULD THEN WORK. I MADE A NOTE TO GET IT FIXED BUT BY THIS TIME IT WAS THE SPRING AND IT NEVER HAPPENED AGAIN UNTIL WINTER 2011. I THIS POINT I HAD MY NEIGHBOR LOOK AT IT(WHO IS A MECHANIC) AND HE SAID IT WAS THE THROTTLE CABLE, HE SPRAYED IT WITH SOME WD40 AND IT SEEMED TO WORK, WELL THAT WAS ONLY FOR ABOUT 2 DAYS, BECAUSE IT STUCK AGAIN ONE MORNING ON THE WAY TO WORK. AT THIS POINT I TOOK IT TO A MECHANIC TO GET THE THROTTLE CABLE FIXED. UNFORTUNATELY, AT THE TIME I TOOK IT IN I WASN'T ABLE TO "RECREATE" THE PROBLEM. I EXPLAINED THE SHOP THE PROBLEM AND THEY TOO FELT AS THOUGH IT MAY BE THE CABLE, I SPENT AROUND $300 FOR THE PART AND LABOR TO HAVE IT REPLACED. WELL THAT WAS NOVEMBER OF 2011 AND IT IS NOW FEB 2012 AND IT HAPPENED AGAIN THIS MORNING. AS OTHER'S HAVE REPORTED I AM THANKFUL THAT AS I WAS MAKING THE LEFT TURN THAT IT WAS A PROTECTED LEFT, DUE TO THE LIGHT, BECAUSE THAT'S WHEN MY ACCELERATOR FAILED. I HAD TO PULL OVER WAIT AROUND 15MIN. AND THEN IT WORKED. JUST WOULD LIKE A STRAIGHT ANSWER TO THE FIX. THIS CAR JUST GOT PAID OFF IN 2010 AND I WANT TO FEEL LIKE IT IS AN ASSET AND NOT A LIABILITY TO MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449014February 22, 2012
STEERING
LIKE MANY OTHERS THE EPS (ELECTRONIC POWER STEERING) SYSTEM GAVE OUT ON MY 2008 ESCAPE (106,000 MI.). IT STARTED WITH THE STEERING WHEEL OCCASIONALLY CLUNKING AND SHAKING BOTH WHEN DRIVING AND WHEN THE CAR WAS IDLE (AS LONG AS IT WAS STARTED). AS SOON AS THE WHEEL WAS TURNED TO THE LEFT OR RIGHT THE POWER STEERING WOULD ENGAGE AND IT WOULD BE FINE. THE PROBLEM QUICKLY GOT WORSE TO THE POINT WHERE THE CLUNKING/SHAKING WAS HAPPENING AT ALL TIMES UNTIL THE POWER STEERING JUST FLAT OUT FAILED WHILE DRIVING. LUCKILY I WAS IN A POSITION TO REACT AND MANUALLY STEER WITHOUT INCIDENT BUT I WAS DEFINITELY WORRIED AS IT COULD HAVE BEEN MUCH WORSE. WITH THE ELECTRONIC POWER STEERING THERE IS NO FIX WITHOUT SWAPPING OUT THE ENTIRE STEERING COLUMN. $1250 PARTS+LABOR+TAX. I CALLED FORD DIRECTLY AND THEY JUST TOSSED ME AROUND SAYING THAT THEY WILL LOOK INTO IT AND SEE IF THEY CAN FIX IT AS MANUFACTURER DEFECT. AFTER FINDING THIS WEBSITE I REALIZED THAT THERE ARE SEVERAL OTHERS EXPERIENCING THE EXACT SAME PROBLEM. ALSO, THE PART IS ON BACK ORDER EVERYWHERE IN THE COUNTRY WHICH LEADS ME TO BELIEVE THAT THE PROBLEM IS MUCH BIGGER THAN INDICATED ON THIS FORUM. I AM FRUSTRATED IN TRYING TO HOLD FORD ACCOUNTABLE. FORD EXPLAINED THAT RECALLS ARE JUSTIFIED BY CRASH DATA AND THERE IS NO WAY TO GET ONE STARTED PRIOR. THIS IS CRAZY, SO NOT ONLY IS SOMEONE GOING TO NEED TO CRASH, BUT SEVERAL PEOPLE ARE GOING TO NEED TO CRASH IN ORDER FOR ANYTHING TO GET DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448616February 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WHILE THE CONTACT WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY AT APPROXIMATELY 35 MPH. THE ACCELERATOR PEDAL COULD NOT BE RELEASED. THE CONTACT HAD TO SHIFT INTO NEUTRAL AND COAST TO THE SHOULDER OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS THE ACCELERATOR PEDAL CABLE BEING FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 53,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448730February 21, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL AFTER 10 YEARS. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448731February 21, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO RECALL LETTER RECEIVED. CONSUMER IS CONCERNED THAT VEHICLE WILL CATCH FIRE *TGW THE CONSUMER STATED SHE COULD SMELL A BURNING ODOR INSIDE AND OUTSIDE OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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