Ford Escape Complaints

29,499 consumer complaints on file.

#10525907July 20, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AT 60MPH ON THE HIGHWAY, THE CAR SUDDENLY LOST POWER, I PULLED OVER QUICKLY AND IT WAS BARELY RUNNING, THE ENGINE WAS SPUTTERING. I SHUT IT OFF WAITED A FEW MINUTES AND THEN STARTED, IT WORKED AFTER. THAT PROBLEM THEN HAPPENED 3 MORE TIMES IN THE NEXT 20MIN. I IMMEDIATELY TOOK IT TO A GARAGE AND THE ERROR CODE SHOWED ELECTRONIC THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525916July 20, 2013
ENGINE, POWER TRAIN
MY VEHICLE STALLED WHILE I WAS TURNING - THIS IS THE FOURTH TIME I HAVE HAD IT SERVICED FOR STALLING - THE OTHER THREE TIMES THEY HAVE ACCUSED ME OF FILLING IT TOO MUCH, WHICH I DO NOT - AND THEY HAVE CHANGED THE FUEL VAPOR STORE - EVAP CANISTER. OBVIOUSLY, THIS IS NOT THE PROBLEM. I ALSO HAVE TRANSMISSION ISSUES WHERE IT JERKS AND MAKES A LOUD NOISE INTO REVERSE. I LOVE MY CAR, BUT CAN'T DEAL WITH THE ISSUES IT CONTINUALLY GIVES ME - MY NEXT CAR WILL BE A GM PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525924July 20, 2013
POWER TRAIN
I WAS DRIVING HOME GOING AROUND 50 MPH UPHILL WHEN SUDDENLY MY CAR DONE A BIG LURCH AND BEGAN TO LOSE POWER. THANKFULLY I WAS ABLE TO PULL OVER. VEHICLE WAS NOT UNDER WARRANTY SO I TOOK IT TO MY REPAIR GUY WHO OWNS HIS OWN SHOP. THE DEALERSHIP CHARGES TOO MUCH. ON 6-18-13 HE INFORMED ME THAT THE PART WAS ON BACKORDER, POSSIBLY 3-4 WEEKS. WELL GUESS WHAT ITS NOW 7-20-13 AND IT STILL HAS NOT COME IN. NOT ONLY AM I PISSED BUT WHEN I EMAILED FORD MOTOR COMPANY ABOUT MY CONCERN AND PROBLEM, THEY BASICALLY TOLD ME NOTHING USEFUL, ONLY THAT THERE WERE NO OPEN RECALLS OR WARRANTIES OPEN FOR MY VEHICLE. I TOLD A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE GETS KILLED. SO MANY OF THESE COMPLAINTS I HAVE READ WERE OF PEOPLE DRIVING ON THE INTERSTATE. AND FORTUNATELY I AM ABLE TO BORROW MY GRANDMA'S VEHICLE AND NOT HAVING TO RENT ONE. I HAD TO RENT, THAT WOULD BE A WHOLE DIFFERENT STORY IN ITSELF. FIX THE PROBLEM FORD. TAKE CARE OF YOUR CUSTOMERS!!! I JUST HOPE WHEN THE PART DOES FINALLY COME, THE PROBLEM WILL BE FIXED AND WON'T REOCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525929July 20, 2013
ENGINE, VEHICLE SPEED CONTROL
TRAVELING 55MPH ON A MAIN ROAD IN NC (RTE 13). WITH NO WARNING MY ENGINE LOSES ALL POWER. CAR IS STILL ON, BUT I CANNOT ACCELERATE. I HAVE TO PULL OVER ON THE SIDE OF THE ROAD. WHEN I COME TO A STOP THE CAR IS BUCKING. I HAVE TO TURN THE CAR OFF, WAIT A MINUTE THEN START IT AGAIN TO "CORRECT" THE BUCKING. THE ENGINE LIGHT AND A LIGHT IN SHAPE OF A WRENCH COME ON SIMULTANEOUSLY. I DRIVE A LITTLE BIT FURTHER AND THE SAME THING HAPPENS. I USE THE SAME PROCEDURE FIVE MORE TIMES TO GET IT TO THE AUTO SHOP, WHERE I'M TOLD I NEED A NEW THROTTLE BODY. MINE IS STICKING OPEN. 5,600 ARE ON BACK ORDER, SO I HAVE NO IDEA HOW LONG IT WILL TAKE TO GET VEHICLE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525942July 20, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
DRIVING HOME, CAME TO A STOP (RED LIGHT) WHEN IT WAS TIME TO GO I PRESSED ON THE GAS PEDAL AND MY TRUCK WOULDN'T MOVED, THEN I LET GO OF PEDAL AND DID IT AGAIN AND MY TRUCK JOLTED AND STARTED MOVING. AS I WAS DRIVING AND TRYING TO INCREASE SPEED MY TRUCK WOULD SHIFT..IF I TRIED TO PASS 30 MPH IT FELT LIKE IT WAS DECREASING. EVERY TIME I CAME TO A FULL STOP IT KEPT REPEATING THE SAME SITUATION, PRESS GAS PEDAL AND NO MOVEMENT. IT WAS PRETTY SCARY BECAUSE HERE IN CALIFORNIA THERE ARE FAST DRIVERS AND I WAS AFRAID THAT IF MY CAR WOULDN'T GO ANY FASTER I WOULD BE HIT, AND I HAD MY SON AND NEPHEW IN THE CAR. THIS IS VERY DISAPPOINTING, NEVER DID I EVER HAVE ISSUES WITH FORD TIL NOW AND WHAT MAKES IT WORSE THERE ARE NO WARNINGS IT JUST HAPPENS. NOW ITS COSTING MORE THEN $300 DOLLARS TO FIX THIS. BUT WHO IS TO SAY THAT AFTER I SPEND ALL THAT MONEY THIS WONT HAPPEN AGAIN. I SHOULD BE DRIVING A VEHICLE THAT HASN'T BEEN RECALLED AND THE DEALER SHOULD HAVE CONTACTED ME ABOUT THIS AND FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525712July 19, 2013
ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WITHIN 1/4 MILE OF STARTING AND DRIVING FROM HOME, THE ENGINE BEGAN TO RUN VERY ROUGH, MISFIRING, IDLING ROUGH, ETC. PULLED OVER, OPENED HOOD, ENGINE WAS IDLING VERY ROUGH. NO CHECK ENGINE LIGHT. BROUGHT IT BACK HOME. TOTAL TRIP WAS LESS THAN 1 MILE. NEXT DAY, STARTED IT UP AGAIN, RAN SMOOTHER, BUT HAD NO POWER; VERY DIFFICULT TO GET ABOVE 20-30MPH. BROUGHT IT TO REPAIR SHOP. THEY DETERMINED THAT ALL THREE CATALYTIC CONVERTERS WERE CLOGGED UP FROM BROKEN/MELTED CATALYTIC CONVERTER INTERNAL PARTS. REPLACED ALL THREE CATALYTIC CONVERTERS, BUT REPAIR SHOP COULD NOT DETERMINE THE CAUSE OF THE INITIAL MISFIRING AND CATALYTIC CONVERTER DAMAGE. CHECK ENGINE LIGHT NEVER CAME ON AT ANY TIME. TOTAL REPAIR COST $2350.00. CAR HAD BEEN IN THE SAME SHOP EARLIER THAT WEEK FOR STATE INSPECTION AND LUBE-OIL-FILTER. NO ISSUES FOUND AT THAT TIME. BATTERY HAD FAILED TWO DAYS BEFORE THE PROBLEM, AND WAS REPLACED THE MORNING OF THE PROBLEM. THE ISSUE APPEARED UPON FIRST DRIVING THE CAR AFTER THE BATTERY WAS CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525747July 19, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED PERFORMED A SELF CHECK DIAGNOSTIC BUT TO NO AVAIL. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525758July 19, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS DRIVING ON THE HIGHWAY THE VEHICLE SPEED GOES DOWN SUDDENLY AND ALL KINDS OF LIGHTS GO ON, AND IT DIES AFTER THAT. SHUT OFF THE CAR WAIT 10- 15 MINUTES , RESTART THE CAR AND PRYING IT WILL TAKE ME HOME SAFELY, ON ONE OCCASION THE CARD DIED TWICE IN A 20 MILES TRIP. BROUGHT THE CAR FOR DIAGNOSIS AND I WAS TOLD THE THROTTLE-BODY HAS TO BE REPLACED AND IT IS NOT UNDER WARRANTY OR A RECALL. THE REPAIR COST ME $532 WHICH I PAID, LATER ON I CONTACTED FORD CORPORATE BY PHONE AND BY EMAIL, AND BOTH TOLD ME THAT THE REPAIR IS NOT COVERED, AND THEY WOULD NOT RE-IMBURSE ME FOR THE REPAIR COST . I CHECKED YOUR WEBSITE AND I FOUND ALMOST 600 COMPLAINTS SIMILAR TO MINE , IN A WAY I FELT I'M NOT ALONE ,ON THE OTHER HAND IF FORD HAS THESE TOO MANY COMPLAINTS ABOUT THE THROTTLE - BODY FOR THE 2010 FORD ESCAPE , WHY THEY CAN NOT WORK WITH THE NHTSA AND ISSUE A RECALL TO REPLACE THAT DEFECTIVE PART BEFORE SOMEONE GETS INJURED OR DEAD BY A REAREND COLLISION. PLEASE INVESTIGATE THIS ISSUE , THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525755July 19, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT 60 MPH THE VEHICLE QUIT RUNNING AND A TROUBLE LIGHT WAS DISPLAYED. WITHIN DAYS A TOOK THE VEHICLE TO A LOCAL DEALERSHIP AND THE THROTTLE BODY ASSEMBLY WAS IDENTIFIED AS THE PROBLEM AND WAS REPLACED UNDER WARRANTY. ABOUT 13 MONTHS LATER THE INCIDENT OCCURRED AGAIN WHILE CRUISING AT 60 MPH. AGAIN I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP AND AGAIN THEY DIAGNOSED THE THROTTLE BODY ASSEMBLY AND REPLACED IT, AT A COST TO ME OF $540.00. I SPOKE WITH SEVERAL FRIENDS WHO ALSO HAD THE SAME PROBLEMS WITH THEIR IDENTICAL VEHICLE. I ALSO READ WHERE THE NHTSA HAD RECEIVED NUMEROUS COMPLAINTS OF A SIMILAR NATURE AND THAT FORD HAD ACKNOWLEDGED THERE WAS A PROBLEM AND HAD SUBSEQUENTLY RESOLVED IT IN LATER PRODUCTION. I WOULD LIKE TO RECOVER MY COSTS AS THEY ADMITTED A PROBLEM. HAS THERE BEEN A RECALL ISSUED RELATED TO THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525839July 19, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MADE TURN INTO TRAFFIC, SPEED WAS ABOUT 30 MPH. WENT TO ACCELERATE, NO POWER. ENGINE RPMS DROPPED. STEPPED ON GAS PEDAL TO ACCELERATE . NO RESPONSE. DRIFTED OVER TO SIDE OF ROAD. PLACED INTO NEUTRAL AND TRIED TO INCREASE RPMS. NO RESPONSE. TURNED OFF IGNITION TO CALL FOR AID AS THE ROADWAY WAS BUSY, THEN TRIED TO RESTART CAR . CAR STARTED NORMALLY. RPMS RESUMED NORMAL. PLACED CAR INTO DRIVE AND DROVE OFF NORMALLY. HAPPENED AGAIN ON THREE DIFFERENT OCCASIONS. HAPPENED THE OTHER NIGHT THREE TIMES. DEEMED THE CAR UNSAFE TO DRIVE. WAITING FOR AN APPOINTMENT TO GET REPAIRED. ON LINE FORUMS INDICATE THERE IS A PROBLEM WITH THE THROTTLE, WHETHER IT BE A SENSOR OR COMMUNICATION WITH THE ON BOARD COMPUTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525849July 19, 2013
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING TO WORK AND MY CAR STARTED TO JERK. THEN MY POWER TRAIN LIGHT CAME ON AND MY CAR TOTALLY STOPPED ON ME IN THE MIDDLE OF THE ROAD. I TOOK IT TO THE SHOP THAT DAY AND THE TOLD ME IT WAS MY THROTTLE BODY. MY WARRANTY DIDN'T COVER IT, SO I HAD TO PAY OVER 300 DOLLARS FOR A NEW PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525517July 18, 2013
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
DRIVING HOME FROM WORK, I WAS TRAVELING AT APROX. 35MPH WHEN IT FIRST HAPPENED. MY RPM GAUGE STARTED TO "BOUNCE" FROM 1 TO 4 REPEATEDLY. MAKE IT VERY HARD TO STOP AND COULD NOT GIVE IT GAS. AT THE SAME TIME, MY POWER-TRAIN WARNING LIGHT CAME ON ALONG WITH MY CHECK ENGINE LIGHT. I WAS ABLE TO PULL OVER AND CALL FOR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525518July 18, 2013
SUSPENSION
HEARD A RATTLE IN REAR OF CAR. THOUGHT IT WAS EXHAUST SYSTEM RELATED. UPON INSPECTION FOUND REAR PASSENGER UPPER SHOCK CONNECTION HAD ROTTED COMPLETED AND THE SHOCK WAS DISCONNECTED FROM THE CAR. SHOCK IS BARELY HANGING ON THE VEHICLE AND APPEARS INCREDIBLY DANGEROUS. VEHICLE HAS BEEN MAINTAINED AS PER FORD REQUIREMENTS AT THE DEALER WHERE IT WAS PURCHASED FROM. NO UNUSUAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525523July 18, 2013
ENGINE, POWER TRAIN
CAR DRIFTED TO A STOP WHILE IN GEAR. TURNED OFF IGNITION. RESTATED CAR. IT ACCELERATED IN PARK WITHOUT HAVING FOOT ON GAS PEDDLE. TRIED DRIVING AGAIN ,THE CAR REPEATED THIS PATTERN 3 MORE TIMES. FINALLY GOT IT TO OPERATE AFTER LETTING IT REST FOR SEVERAL MINUTES. I WAS A WRECK DRIVING IT HOME, 5 MILES. THE CAR WAS BOUGHT USED ONLY 4 DAYS PRIOR TO THE INCIDENT. IT HAS RUINED MY CONFIDENCE IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525531July 18, 2013
POWER TRAIN
DRIVING VEHICLE AT APPX. 40 MPH WHEN ENGINE STARTED TO SPUTTER, LOST ALL POWER AND GOT NO RESPONSE FROM ACCELERATOR PEDAL. WRENCH LIGHT ILLUMINATED ON DASHBOARD, INDICATING A "THROTTLE/POWERTRAIN" PROBLEM. HAD TO COAST TO SIDE OF ROAD, VERY DANGEROUSLY IN RUSH HOUR TRAFFIC. TURNED CAR OFF, WAITED 15 MINUTES, RESTARTED AND THE CAR WORKED NORMALLY FOR APPROXIMATELY 100 YARDS, THEN THE EXACT SAME THING HAPPENED-- NO RESPONSE FROM ACCELERATOR, CAR WOULD NOT GO FASTER THAN 2-5 MPH, HAD TO COAST TO SIDE OF ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525540July 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR A FEW MILES AT WHICH TIME THE FAILURE RECURRED. THE FAILURE RECURRED TWELVE TIMES OVER THE COURSE OF A MONTH. A DIAGNOSTIC TEST WAS SCHEDULED WITH A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525542July 18, 2013
STRUCTURE:BODY, SUSPENSION, WHEELS
I WAS DRIVING HOME AND SLOWED DOWN TO GO OVER SOME RAILWAY TRACKS. AS I WENT OVER THE TRACKS I HEARD A "THUD" COMING FROM THE REAR OF THE VEHICLE. THE SOUND CONTINUED AS I WENT OVER BUMPS, AND I DISCOVERED ONCE I ARRIVED HOME THAT THE PASSENGER SIDE REAR WHEEL WELL WAS COMPLETELY RUSTED OUT AND THE SHOCK WAS UNATTACHED AT THE TOP. SINCE THEN THE TOP OF THE SHOCK HAS PIERCED THROUGH THE INTERIOR CABIN WALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525541July 18, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
THIS IS THE 3RD TIME THIS PROBLEM HAPPENED. I'M DRIVING NORMALLY, AT A CONSTANT SPEED, AND ALL OF A SUDDEN, WRENCH LIGHT COMES ON, RPMS DO WEIRD THINGS, GAS PEDAL DOESN'T DO ANYTHING, PUTTING IT IN NEUTRAL IN A DRIFT DOWNSPEED DOES NOTHING, PARK DOES NOTHING. PUTTING IT IN PARK AND SHUTTING THE ENGINE, AND STARTING AGAIN MAKES THE LIGHT GO AWAY AND RUN FINE AGAIN. THIS IS A HUGE SAFETY CONCERN AS I TRAVEL WITH YOUNG CHILDREN AND THIS WILL HAPPEN WITH NO WARNING AT ALL. VERY DISAPPOINTED FORD WILL NOT RECALL AND FIX THIS VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525556July 18, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER OF THE ROAD WHERE IT WAS RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION THEN THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WILL BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525586July 18, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND CAUSED THE VEHICLE TO IDLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND TOOK IT TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS 67,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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