Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#11767795September 29, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact called AAA Roadside Assistance. The contact stated that brakes service and an oil change were performed prior to the failure. The mechanic informed the contact that the failure was associated with the brake booster. The vehicle was taken to the local dealer, and it was confirmed that there was no recall associated with the failure. The manufacturer was contacted by phone, but no assistance was provided. The approximate failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11767529September 28, 2026
Chest Clip, Buckle, Harness
Over the last four months, the right shoulder harness strap on our Baby Trend car seat has spontaneously disengaged from the rear metal splitter plate on five separate occasions: three times discovered prior to loading our toddler into the seat, and twice while the vehicle was actively in motion on the road (including once on the interstate). The entire car seat and all original components remain in our possession and are fully available for inspection upon request. When the shoulder harness strap slips off the splitter plate, the harness instantly loses all tension. On the two occasions while driving, the strap completely detached, leaving our toddler unrestrained. During the most recent incident on the interstate, our daughter leaned forward and the unattached harness strap fell completely through the back slot of the seat shell. Had a sudden braking event or collision occurred during these episodes, the harness would have failed entirely to restrain her, exposing her to critical risk of severe injury or ejection. The car seat has not yet been inspected by police, insurance representatives, or official authorities. We personally inspected the splitter plate and harness straps; no visible breakage, bending, or physical damage is present on the metal plate or webbing. The detachment occurs spontaneously during normal use due to a component failure/design flaw. We have reached out to Baby trends, informing them of the issue, and advise them of two found reviews so far where other customers have the same issue of the safety straps, disengaging spontaneously from the splitter plate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747014June 28, 2026
SERVICE BRAKES
Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part failing 3 times in less than 4 years. No warnings or symptoms, just falls to the floor and spongy break reaction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747017June 28, 2026
SERVICE BRAKES
Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already knew as the same thing happened in 2023! No warnings, no symptoms prior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747018June 28, 2026
SERVICE BRAKES
Brake Booster All of a sudden my brake went to the floor and made a hissing sound, spongy response. Took it to Cowin Ford and they diagnosed and replaced the brake booster. It was really dangerous as response to brake was really slow. I almost hit a car in front of me. No warnings or symptoms prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746227June 24, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while reversing out of the garage and depressing the brake pedal, the vehicle failed to immediately stop. The brake pedal was spongy. The contact stated that later, while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the braking distance was extended. The vehicle was slowly driven to the local mechanic, who diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted. The manufacturer was not contacted or notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734982April 30, 2026
SERVICE BRAKES
The brake pedal sunk all the way to the floor before braking. This has happened multiple times and now there is a leak in the ABS which we are in need of a ABS pump. Was told by mechanic that this is an ongoing problem with the Ford Edges. And, the real problem is the mechanic cannot find a replacement pump for it. Multiple locations were contacted but nothing is available. My Edge is a 2011 and currently has 84,500 miles. It’s a dangerous situation when the pedal sinks to the floor before stopping. There are no ABS warnings that pop up on the dash. Need to know what Ford is doing about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734578April 29, 2026
STRUCTURE:BODY
The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734138April 27, 2026
SERVICE BRAKES
The brake pedal does not feel right and the car continues to roll. My mechanic found that the brake pedal vacuum boosters commonly fail on this model. He repaired it and less than a year later it has failed again. I heard the air leak when pressing the pedal and the car does not stop, it continues to roll. I've had to park it because this is a safety issue. I do not want to risk my life or cause property damage. The car has less than 130,000 miles on it and no warning lights or messages come on the dash for this. This repair was over $600 but the manufacturer should fix this and make sure it's right and safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732511April 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while driving 10 MPH and coming to a stop, the brake pedal was depressed, but the vehicle failed to respond as intended. There was no warning light illuminated. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with brake master cylinder failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731403April 15, 2026
STRUCTURE
The contact owns a 2011 Ford Edge. The contact stated that the rear-view camera displayed a blank image while in reverse(R), and the side mirrors readjusted at start-up. Additionally, the power seat settings failed to remain programmed, and the power windows failed to roll down as needed. Over time, there was an abnormal wire-burning odor coming from the vehicle. The vehicle was taken to a dealer to be diagnosed, and it was determined that the body control module was inoperable. Upon investigation, the contact became aware of NHTSA Campaign Number: 10V659000 (Structure); and associated the failure with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722652March 7, 2026
UNKNOWN OR OTHER
Rear back up camera is inverted. Has been for many years. Ford says no fix. There has been many recalls for this problem on other model years. Why not this year, 2011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721771March 3, 2026
STRUCTURE
The contact owns a 2011 Ford Edge. The contact stated that while attempting to register the vehicle, the contact was informed that the vehicle could not be registered due to the incomplete recall of NHTSA Campaign Number: 10V659000 (Structure). The vehicle was taken to the dealer, where the contact was informed that the recall repair could not be completed because the part for the repair had been discontinued. The dealer informed the contact that the vehicle could not be returned due to the incomplete safety recall. The vehicle remained at the dealer for two months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no assistance was provided. The contact was informed that the VIN could not be removed from the recall. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714568January 30, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal hissing sound coming from the vehicle. Due to the failure, the braking distance was extended. There was no warning light illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was then taken to an independent mechanic where it was diagnosed with power brake booster unit failure. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711303January 15, 2026
ELECTRICAL SYSTEM
Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707392December 28, 2025
SERVICE BRAKES
This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the lights on the dashboard that is related to the brake system comes on, so for example, the advanced traction control sensor, the brake mode, the traction mode and the ABS mode and this is very dangerous because I realize when I am driving locally, and if I’m in the middle of a major intersection, I can be struck because I would have to immediately turn my car off turn it back on and then it will start moving again. Sometimes it takes a while for it to start moving again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700272November 19, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700379November 19, 2025
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698279November 7, 2025
UNKNOWN OR OTHER
Door sensor not working, lights stay on and the battery keeps going off, very common issue from research online
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695542October 25, 2025
UNKNOWN OR OTHER
This back up camera has been an issue almost immediately after I got the car. Now the picture is upside down and has lines across the screen. I am on disability and I need my camera. That's one of the reasons I bought the car. Please fix this ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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