Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10596308June 5, 2014
ELECTRICAL SYSTEM
VEHICLE DISPLAYS DRIVER SIDE DOOR AJAR. NO MATTER WHAT YOU DO TO CLOSE THE DOOR, IT WONT TURN OFF. IT DOESN'T ALLOW THE DOORS TO BE LOCKED WHEN DRIVING AND THE ALARM TO GO OFF CONSTANTLY. THIS IN EFFECT CAUSES YOU TO GET A COSTUMED TO YOUR ALARM GOING OFF AND NOT REALLY KNOWING WHEN IT IS LEGITIMATE. ALSO IF ANOTHER DOOR IS AJAR YOU CAN GET SO USED TO SEEING THE "DRIVER DOOR AJAR" LIGHT THAT IT CAN BE CONFUSED FOR ANY OTHER DOOR. INCLUDING A REAR DOOR WITH CHILDREN PASSENGERS. I'VE READ HUNDREDS OF THE SAME COMPLAINT. FORD NEEDS TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596435June 5, 2014
ELECTRICAL SYSTEM
THE CAR IS SPORADICALLY NOT DETECTING THE DRIVER'S SIDE DOOR BEING CLOSED. THIS ENGAGES THE "DOOR AJAR" INDICATOR WHICH IS LINKED WITH THE LATCHING MECHANISM WHICH IS LINKED TO THE LOCKING FEATURES. THIS HAPPENS DAILY AND THE DOOR NEEDS TO BE FREQUENTLY OPENED AND CLOSED TO ATTEMPT TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED (WHICH IT IS). PERIODICALLY, THE INDICATOR WILL NOT CLEAR WHICH MAKES THE VEHICLE UNLOCKABLE WHILE DRIVING AS IT HAS THE AUTOMATIC LOCK FEATURE AT 10-12 MPH. EVEN WHEN MANUALLY LOCKING THE DOORS WHILE DRIVING WITH THIS "DOOR AJAR" INDICATOR ACTIVATED, THE DOORS WILL UNLOCK THEMSELVES BECAUSE IT BELIEVES THE DOOR IS OPEN. WHEN PARKED AND WHEN THIS HAPPENS, YOU CAN ONLY MANUALLY (FINGERS OR KEY FOB) LOCK THE VEHICLE BUT THE FACTORY ALARM SYSTEM WILL NOT ACTIVATE AS IT THINKS THE DOOR IS OPEN. THIS IS AN UNSAFE CONDITION AND NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595986June 4, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY, MY FORD EDGE LOST ACCELERATION. THE ENGINE REMAINED IDLING BUT WOULD NOT ACCELERATE. I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN THE ENGINE OFF AND RESTART. IT WOULD RUN FINE FOR A FEW MILES THEN REPEAT. I MANAGED TO GET IT TO A FORD DEALER WHO SAID IT WAS A VERY COMMON PROBLEM WITH THE THROTTLE BODY AND IT NEEDED TO BE REPLACED BUT WAS NOT COVERED BY MY WARRANTY. $610 LATER AND MANY HOURS LOST FROM WORK, I AM A VERY UNHAPPY FORD OWNER. HAVING RESEARCHED THIS PROBLEM ON LINE, I AM FINDING IT IS A COMMON PROBLEM WITH THE FORD ESCAPE AND NOW BECOMING MORE COMMON WITH THE EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596051June 4, 2014
ELECTRICAL SYSTEM
DRIVER DOOR-OPEN SENSOR DOES NOT SHOW THE DOOR CLOSED WHEN IT IS LATCHED PROPERLY. LOCKS WILL NOT ENGAGE SO VEHICLE IS NOT SECURED WHEN DRIVING. INTERIOR LIGHT STAYS ON FOR A PERIOD MAKING IT UNSAFE TO DRIVE AT NIGHT UNTIL THE LIGHT GOES OFF IN ABOUT 20 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596216June 4, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY STALLED. WHEN THE FAILURE OCCURRED, THE POWER TRAIN MALFUNCTIONED AND THE POWER SENSOR LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595900June 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AWD FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,290.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595922June 3, 2014
ENGINE, VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING HER 2011 FORD EDGE ON THE HIGHWAY AT 60 MPH WITH ME AND ANOTHER PASSENGER WHEN ALL OF A SUDDEN THE CAR BEGAN TO DECELERATE VERY QUICKLY. MY WIFE SHOUTED THAT THE VEHICLE WOULD NOT RESPOND WHEN SHE APPLIED THE ACCELERATOR PEDAL. WE WERE IN FULL TRAFFIC AS CARS SPED BESIDE US AND CAME UP QUICKLY BEHIND US SLAMMING ON THEIR BRAKES TO AVOID HITTING US. I TURNED ON THE HAZARD LIGHTS AND TOLD HER TO TRY TO COAST OVER TO THE SHOULDER BECAUSE THE VEHICLE WOULD STILL NOT RESPOND. SHE HAD TO CUT OFF SEVERAL OTHER VEHICLES TO MAKE IT OVER TO THE SHOULDER BUT LUCKILY NO ACCIDENT OCCURRED. WHEN WE STOPPED, SHE AGAIN TRIED TO APPLY THE ACCELERATOR BUT STILL NO RESPONSE. SHE PUT THE CAR IN PARK AND TURNED OFF THE VEHICLE. SHE WAITED A FEW SECONDS AND STARTED THE CAR AND PUT IT BACK IN DRIVE. THE CAR FINALLY RESPONDED AND WE WERE ABLE TO MAKE IT HOME WITHOUT FURTHER INCIDENT. THIS WAS A VERY, VERY SCARY AND DANGEROUS SITUATION. THIS CAR IS WELL MAINTAINED AND ONLY HAD 51,000 MILES. WHEN THIS WAS HAPPENING, IT REMINDED ME OF THE TOYOTA INCIDENTS BUT INSTEAD OF ACCELERATING UNCONTROLLABLY ON THE HIGHWAY, WE DECELERATED UNCONTROLLABLY. I HOPE FORD LOOKS INTO THIS SITUATION MORE CLOSELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595538June 2, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE CLOSED. DOORS WONT LOCK WHILE DRIVING. HAZARD WHEN CHILDREN ARE IN THE VEHICLE. SLAMMING DOOR 10 TIMES WONT HELP. HAVE TO MANUALLY LOCK DOOR WHEN EXITING CAR. ALARM WONT WORK IF DOOR WONT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595269May 31, 2014
ELECTRICAL SYSTEM
DOOR SENSOR REPLACED ONCE BECAUSE OF BAD SENSOR. ABOUT 4 MONTHS AGO IT STATED DOING IT AGAIN. THE DOOR AJAR LIGHT COMES ON AND THE DOORS WONT LOOK. CAN CLOSE THE DOOR 3 TO 6 TIMES BEFORE IT WILL GO OFF. CAN BE DRIVING AND THE SENSOR WILL COME ON AND THE DOORS UNLOCK. GREAT FOR SAFETY, I HAVE 2 FORD EDGES BOTH 2011 & BOTH CARS ARE DOING THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595335May 31, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DRIVERS DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ARE UNABLE TO LOCK. SOMETIMES THE LIGHT WILL GO OFF WHILE DRIVING AND THE DOORS WILL LOCK, BUT SOMETIMES IT WILL COME BACK ON AND THE DOORS WILL UNLOCK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594995May 29, 2014
SEATS
DRIVERS SEAT ROCKS BACK AND FORTH DURING ACCELERATING AND DECELERATING AT SPEEDS. CREATES AN UNEXPECTED ACTION THAT CAUSES DISORENTATION DURING DRIVING. CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594217May 27, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT OCCASIONALLY THE DRIVERS DOOR WAS ABLE TO BE LOCKED HOWEVER THE DOOR UNLOCKED INDEPENDENTLY WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593338May 22, 2014
ELECTRICAL SYSTEM
DOOR AJAR LIGHT WILL NOT GO OFF FOR DRIVER DOOR. DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN MOVING. I HAVE KIDS THAT COULD OPEN THE DOOR WHILE MOVING (AND YES I COULD USE THE CHILD LOCKS, BUT I DO NOT IN CASE OF A WRECK). THIS ALSO LEAVES THE INTERIOR LIGHTS AND EXTERIOR LIGHTS ON FOR 10 OR SO MINUTES AFTER THE CAR IS TURNED OFF, WHICH WILL DRAIN THE BATTERY. THIS SEEMS TO BE A HUGE ISSUE WITH FORD DOOR LATCHES FOR MANY YEARS NOW AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593460May 22, 2014
STRUCTURE:BODY:DOOR
DOOR IS AJAR WARNING DOES NOT CLEAR EVEN AFTER REPEATED CLOSING OF DOORS. THIS CAUSES INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO AUTOMATICALLY LOCK WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593139May 21, 2014
ELECTRICAL SYSTEM
AFTER CLOSING THE DRIVER'S SIDE DOOR, THE IN DASH COMPUTER SAYS THE DOOR IS STILL AJAR AND THE DOME LIGHT WILL NOT TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592681May 20, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER SIDE DOOR IS CLOSED. THE DOOR AJAR LIGHT STAYS ON, CAUSING THE INTERIOR LIGHT TO STAY ON, AND PREVENTING THE DOORS FROM LOCKING WHILE TRAVELING. THE DEALERSHIP SERVICE DEPARTMENT STATED THIS IS A COMMON PROBLEM THAT REQUIRES THE LATCH BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592755May 20, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LATCH SWITCH IS FAULTY AND THE DOOR AJAR LIGHT WILL NOT GO OUT ON THE INSTRUMENT PANEL. APPARENTLY FORD REFUSES TO RECALL THE PRODUCT. I BELIEVE THIS COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR COULD OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592819May 20, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DOOR AJAR STAYS ON AFTER DOOR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592393May 19, 2014
UNKNOWN OR OTHER
THE DOOR LATCH SWITCH IS A CONSTANT PROBLEM ON MANY FORD VEHICLES AND FORD REFUSES TO RECALL THE PRODUCT. IT COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR MAY OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592572May 19, 2014
POWER TRAIN
ENGINE STALLED ON INTERSTATE. HAD TO PULL INTO THE EMERGENCY LANE, SHIFT TO PARK, AND RESTART. APPEARS TO BE THE SAME ISSUE THAT FORD HAS RECALLED FOR OTHER MODELS THAT USE THE SAME DEFECTIVE PART! CAR WAS TAKEN TO DEALER AFTER THIS OCCURRED, HOWEVER THE ERROR CODES DO NOT RETAIN AFTER RESTARTING. NO TROUBLE WAS FOUND, COULD NOT REPLICATE. HAVE HAD SUBSEQUENT STALLS SINCE, GOING BACK TO DEALER WEDNESDAY THIS WEEK, HOWEVER WARRANTY HAS NOW EXPIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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