Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10630125September 2, 2014
POWER TRAIN
THE ENGINE REMAINS RUNNING, BUT VEHICLE LOOSES ALL POWER TO THE WHEELS AND SUDDENLY STOPS. THIS HAS OCCURRED AT VARIOUS SPEEDS FROM 25 MPH ON A COUNTY ROAD TO 55 MPH ON AN INTERSTATE. IT IS UNSAFE AND THE CAR IS UNABLE TO MANEUVERED TO THE SIDE OF THE ROAD. THIS CLEARLY IS A ISSUE WITH THE MANUFACTURE OF THE VEHICLE, AND DRAMATICALLY IMPACTS SAFETY, INCREASING THE POTENTIAL FOR A SERIOUS CRASH. THERE HAS BEEN A RECALL FOR THIS VERY SAME ISSUE WITH LATER YEARS, INVOLVING A HALF-SHAFT RETENTION CLIP THAT IS NOT PROPERLY INSTALLED. FORD REFUSES TO ACKNOWLEDGE THAT THIS ISSUE IS OCCURRING WITH OTHER MODEL YEARS, AND REFUSES TO ADDRESS OR CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630180September 2, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN ALL THE DOORS WERE CLOSED. THE INTERIOR LIGHTING ILLUMINATED AND CAUSED THE VEHICLE'S BATTERY TO LOSE POWER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC SENSOR ON THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629938September 1, 2014
STRUCTURE:BODY, EXTERIOR LIGHTING
"DRIVER DOOR AJAR" LIGHT WILL NOT GO OUT WHEN DOOR IS TIGHTLY CLOSED. THIS KEEPS DOORS FROM AUTO-LOCKING WHILE IGNITION IS ON. HAPPENED FIRST TIME IN JUNE 2012, AT 41K MILES,4 MOS AFTER I BOUGHT CERTIFIED USED CAR. DOOR LATCH WAS REPLACED BY DEALER UNDER WARRANTY. IT HAS BEEN HAPPENING AGAIN NOW AT 85K MILES, AUGUST 2014. ALSO DOME LIGHTS WILL NOT GO OUT. BATTERY RAN DOWN LAST NITE, COULD NOT START CAR THIS MORNING EVEN THO DOME LIGHTS WENT OUT AT SOME POINT. I WAS IN NORTH GA MTNS WHERE THERE IS NO CELL RECEPTION. FORTUNATELY THERE WAS STILL ONE CAR AT THE SITE WHO COULD JUMP THE BATTERY OR I WOULD HAVE BEEN STRANDED THERE. I AM A RETIRED 69 YR OLD WOMAN; IT IS NOT SAFE FOR ME TO DRIVE WITHOUT DOORS LOCKED OR FOR THE BATTERY TO DIE WHEN THERE IS NO REASON FOR THAT TO HAPPEN. THERE ARE MANY MANY REPORTS OF THIS PROBLEM ON FORD EDGE INTERNET SITES. WHY HASN'T THERE BEEN A RECALL BY FORD? ARE THEY WAITING FOR SOMEONE TO GET HURT/KILLED? WHEN I GO TO THE DEALERSHIP TOMORROW, I ANTICIPATE A $400 REPAIR ESTIMATE. I HOPE THERE IS A BETTER RESULT THAN THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629819September 1, 2014
EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN
DOOR AJAR SENSOR APPEARED, TOOK VEHICLE BACK TO DEALER, REPLACED DOOR LATCH AND DOOR AJAR ICON DISAPPEARED. AUTOMATIC DOOR LATCHES ARE WORKING PROPERLY; HOWEVER, ONE WEEK LATER, AS I WAS DRIVING A WRENCH ICON APPEARED AND MY CAR LOST POWER. IMAGINE THE DANGER INVOLVED IN DRIVING AND LOOSING POWER. CALLED THE DEALER, LEFT THE CAR AGAIN FOR ANOTHER REPAIR SESSION. IT IS MY UNDERSTANDING THAT THE DOOR AJAR SENSOR HAS BEEN VERY PROBLEMATIC FOR THE FORD EDGE MODEL AND THERE HAS NOT BEEN A RECALL. ADD MY COMPLAINT TO THE LIST OF MANY AND HOPEFULLY SOMETHING WILL BE DONE FOR THE CONSUMER. I AM DISAPPOINTED BECAUSE THE VEHICLE STILL SMELLS NEW AND ONLY HAS 40,200 MILES ON IT BUT IS ALREADY HAVING PROBLEMS. ACRONYM FOR FORD=FIX OR REPAIR DAILY, AND I SURE HOPE NOT! FORD HAS ANOTHER ACRONYM, BUT I WILL NOT POST IT AT THIS TIME. TRYING TO REMAIN PATIENT, BUT DILIGENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629399August 29, 2014
WHEELS, STEERING
I WAS RIDING DOWN THE STREET AT A NORMAL SPEED, ALL OF A SUDDEN I HEARD A LOUD SOUND. THE CAR STARTED DRIVING REALLY FUNNY. I PULLED OVER ON A SIDE STREET TO SEE IF I HIT SOMETHING,. NOTHING WAS IN THE ROAD, I THEN LOOKED AT THE CAR.THIS IS WHEN I NOTICED MY TIRES ON MY PASSENGERS SIDE HAD BLOWN OUT. I HAD 2 FLAT TIRES. I DON'T KNOW WHAT HAPPENED. I ONLY HAD THE CAR FOR 2 MONTHS. THE TREAD ON THE TIRE WAS STILL GOOD, THE ROAD WAS OK, A LITTLE ROUGH BUT I DIDN'T SEE ANY NEED FOR 2 FLATS. THE STEERING ALSO MAKES A LOUD NOISE WHEN I TURN IT TO THE RIGHT AND TO THE LEFT. I HAD IT LOOKED AT BUT OF COURSE THE DEALER SAYS NOTHING IS WRONG. ITS NOT MAKING A LOUD NOISE FOR NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629454August 29, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVERS DOOR AJAR SWITCH MALFUNCTION CAUSING LOCKS TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629208August 28, 2014
ENGINE
WHILE DRIVING MY 2011 FORD EDGE WITH 59K MILES THE ENGINE CUT OUT ON ME. AFTER PULLING TO THE SHOULDER AND SHUTTING OFF THE CAR IT RESTARTED AFTER A FEW MINUTES. THIS HAPPENED ON 3 DIFFERENT OCCASIONS BEFORE I WAS ABLE TO TAKE IT TO THE DEALER. AFTER TWO DAYS THEY WERE ABLE TO TELL ME IT WAS A FAULTY THROTTLE BODY AND NOT COVERED UNDER THE WARRANTY. HOW CAN THERE BE RECALLS FOR OTHER FORD MODELS WITH THE SAME PROBLEM BUT NOT FOR THE EDGE? RIDICULOUS AND COMPLETELY UNSAFE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628505August 26, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN A BUSY CITY STREET WITH MY DAUGHTER WHEN MY CAR STARTED TO LOSE POWER AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. A WARNING LIGHT (THE WRENCH) POPPED UP WHILE THIS HAPPENED. I WAS LUCKILY IN THE RIGHT HAND LANE AND WAS ABLE TO STEER THE VEHICLE OFF OF THE ROAD INTO A PRIVATE DRIVE. THE VEHICLE THEN COMPLETELY LOST POWER. I WAS ABLE TO START THE VEHICLE AND TRIED TO DRIVE DOWN THE PRIVATE ROAD WHEN THE VEHICLE AGAIN STARTED TO LOSE POWER AND STALL. I THEN CALLED AAA AND HAD A TOW TRUCK PICK UP MY VEHICLE AND TOW IT TO A LOCAL FORD DEALERSHIP. I WAS TOLD THE NEXT DAY BY THE DEALERSHIP THAT IS WAS A FAULTY THROTTLE BODY AND THAT THE PART JUST HAPPENED TO NOT BE COVERED UNDER MY EXTENDED WARRANTY. WHY IS A PART THAT CAN CAUSE A CAR TO STALL OUT WHILE DRIVING NOT COVERED UNDER AN EXTENDED WARRANTY THAT THE FORD DEALERSHIPS ARE SELLING TO THEIR CUSTOMERS? FURTHERMORE, AFTER SEEING SO MANY POSTS ABOUT THIS PARTICULAR PART ON THIS WEBSITE AS WELL AS NUMEROUS OTHERS WHY IS THERE NOT A RECALL ON THESE FAULTY THROTTLE BODIES? THIS A LOT LIKE WHAT CHEVY DID WITH THEIR IGNITION SWITCHES (WHICH WE HAPPEN TO OWN A COBALT AND ARE GOING THROUGH THAT MESS RIGHT NOW) ALLOWING FAULTY PARTS TO BE PLACED INTO THESE VEHICLES WHICH CAN CAUSE THE POTENTIAL FOR SERIOUS ACCIDENTS. I JUST THANK GOD THAT WE WERE NOT ON A MAJOR HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. SOMETHING NEEDS TO BE DONE ABOUT THESE PARTS AND FORD NEEDS TO LOOK INTO THE "EXTENDED WARRANTIES" THAT THEY ARE ALLOWING THEIR DEALERSHIPS TO SELL. I AM FURIOUS WITH MY DEALERSHIP RIGHT NOW AND HAVE A CALL INTO THE EAST COAST REGIONAL OFFICE REGARDING THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628038August 25, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
AS I WAS DRIVING OUT OF MY NEIGHBORHOOD, I PRESSED THE ACCELERATOR, FELT A JERK, AND THEN NO RESPONSE FROM THE ACCELERATOR. THE CAR WAS JUST IN IDLE, WITH NOTHING I COULD DO. THE "WRENCH" LIGHT (CHECK ENGINE) CAME ON. LUCKILY, I COULD EASILY PULL OVER, SINCE I HAD NO CONTROL OVER MY SPEED, EXCEPT FOR BRAKING. I SHUT THE VEHICLE OFF, AND TURNED IT BACK ON, AND IT SEEMED TO BE FINE. 5 MINUTES LATER, DRIVING ON A FOUR LANE ROAD, THE ACCELERATOR WENT UNRESPONSIVE AGAIN. I WAS ABLE TO PULL ONTO A SIDE STREET WITH MY EXISTING MOMENTUM (THERE WAS NO SHOULDER OR SPACE ON THE MAIN ROAD). I CONTACTED MY DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. THE NEXT MORNING, THE SAME THING OCCURRED WHILE DRIVING MY DAUGHTER TO SCHOOL (I WAS ABLE TO PULL OFF THE ROAD), AND AGAIN, ABOUT 50 FEET FROM THE FORD DEALERSHIP. AFTER EVALUATION, THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WOULD TAKE 2-3 DAYS TO ORDER. THEY DID NOT OFFER ME A RENTAL TO USE INSTEAD OF MY UNSAFE VEHICLE, BUT AFTER I PUSHED, I WAS ABLE TO OBTAIN A RENTAL VEHICLE. I WAS NOT ABOUT TO SPEND 5 DAYS DRIVING A VEHICLE I COULD NOT TRUST TO BE RESPONSIVE WHEN I NEEDED IT. NUMEROUS OTHER FORD VEHICLES HAVE HAD ISSUES WITH THE ELECTRONIC THROTTLE BODY, RESULTING IN AN EXTENSION OF THE WARRANTY FOR THIS PART. AFTER DOING MORE RESEARCH, I BELIEVE FORD NEEDS TO ADD THE EDGE TO THIS LIST: HTTP://WWW.FORDPROBLEMS.COM/PROBLEMS/ELECTRONIC-THROTTLE-BODY.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627451August 22, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
GOING DOWN A BUSY ROAD AT 45MPH, MY 2011 FORD EDGE DID A SLIGHT JERK AND I LOST THE ABILITY TO ACCELERATE. I WAS NEARLY REAR ENDED! THIS INCIDENT HAS HAPPENED 3 TIMES IN 3 WEEKS. THEY OCCUR AT RANDOM AND WITHOUT WARNING. A WRENCH ICON WILL DISPLAY ON THE DASH WHEN IT OCCURS. I HAD TO COAST TO THE SHOULDER OF THE ROAD TO STOP SINCE I COULD NOT ACCELERATE, NOR DID THE MOTOR REV WHEN I PRESSED THE GAS. ONCE STOPPED ON SHOULDER, I CUT THE VEHICLE OFF AND BACK ON. IT TOOK LONGER THAN NORMAL TO CRANK. ONCE IT FINALLY STARTED UP I WAS ABLE TO CONTINUE DRIVING WITH NO PROBLEMS. I BROUGHT THE VEHICLE IN TO A FORD DEALER TO SEE WHAT THE ERROR MESSAGES READ AND THEY WERE UNABLE TO FIND ANY MESSAGES ON MY CAR. THIS FACT MADE IT SO I COULD NOT USE MY WARRANTY COVERAGE TO COVER REPAIR COST. THIS IS LUDICROUS! SINCE THIS ISSUE IS RECURRING AND ,AFTER RESEARCH, FOUND TO BE PREVALENT IN MANY FORD MODELS, FORD SHOULD STEP UP AND RECALL THIS ISSUE BUT THEY WON'T. THIS IS A DANGEROUS ISSUE AND COULD CAUSE INJURIES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626930August 20, 2014
ENGINE, POWER TRAIN
I AM A 55 YEAR OLD WOMAN AND JULY 27, 2014 HEADED FOR ST. LOUIS TO THE AIRPORT. ABOUT 35 MINUTES INTO MY TRIP, ON A VERY RURAL MISSOURI HIGHWAY, MY CAR HAD NO POWER ACCELERATING AND THE "WRENCH LIGHT" CAME ON. LUCKILY, A CHURCH PARKING LOT WAS NEAR, SO I COASTED THERE AND SHUT OFF THE CAR. I STARTED IT, IT WAS RUNNING OK AND THE LIGHT WENT OFF. I MADE THE REST OF MY TRIP. WHEN I GOT BACK HOME, I LEFT THE NEXT DAY ON AUGUST 6TH TO HEAD TO AURORA, MO TO HELP MY DAUGHTER. ABOUT 1 1/2 HOURS INTO MY TRIP, THE CAR DID EXACTLY THE SAME THING. NO POWER, WRENCH LIGHT ON. I WAS SO NERVOUS SINCE I WAS ON INTERSTATE 44 WITH HEAVY TRAFFIC. I GOT OFF THE INTERSTATE AND RESTARTED THE CAR AND MADE IT TO AURORA. I TOOK MY CAR TO THE FORD DEALER THERE. THEY CHECKED IT AND STATED NO CODES CAME UP SO THEY COULDN'T DO ANYTHING. I CALLED HUTCHESON FORD IN ST. JAMES (WHERE I PURCHASED EDGE) AND THEY WANTED ME TO BRING IT IN. JULY 28TH, I TOOK IT TO ST. JAMES WITH THE SAME RESULTS. NO CODES, NO HELP. I CAME HOME AND HAD A LOCAL MECHANIC DRIVE IT. HE DID AND SAID THERE WAS SOMETHING WRONG & TO CHECK THE INTERNET FOR COMMON PROBLEMS. I COULDN'T BELIEVE THE NUMBER OF PEOPLE THAT HAD THE SAME PROBLEM ON THEIR 2011 EDGE AND STATED IT WAS THROTTLE BODY. I DRIVE A LOT BY MYSELF ON ROADS WITH NO SHOULDER SO I HAD TO HAVE IT TAKEN CARE OF. TODAY I JUST PICKED UP THE EDGE WITH A NEW THROTTLE BODY OF $710. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626541August 20, 2014
POWER TRAIN
WHEN I ACCELERATE FROM A STOP POSITION, OR WHEN I AM APPROX. ONLY A FEW MILES PER HOUR THE VEHICLE WILL JUMP AND IT WILL FEEL THE VEHICLE JUMP AND IT FEELS LIKE I AM REAR-ENDED. I ASKED MY DEALER ABOUT THIS AND WAS TOLD THEY NEVER HEARD OF IT. IT WAS ALL OVER THE INTERNET. MANY, MANY OWNERS HAD THE SAME PROBLEM. I FOUND TSB 11-5-6 AND BROUGHT IT WITH ME TO MY DEALER AND HAD IT FIXED. AGAIN, THEY NEVER EVEN HEARD OF THE TSB, WHICH I DO NOT BELIEVE BECAUSE IT SEEMS LIKE IT IS SUCH A COMMON PROBLEM. THE VEHICLE SEEMED FINE BUT STARTED HAPPENING AGAIN. I EMAILED, AND SPOKE ON THE PHONE, TO THE DEARER AND TO FORD. THEY SPECIFIED THEY WOULD HAVE TO TAKE THE VEHICLE AND SEE WHAT IS HAPPENING. I EXPLAINED TO THEM THAT IT DOESN'T HAPPEN ALL THE TIME, JUST LIKE THE LAST TIME. THEY SAID IF THEY CAN REPRODUCE IT, THEY CAN'T FIX IT. PLUS I WOULD BE CHARGED FOR IT EVEN THOUGH IT HAS BEEN AN ONGOING PROBLEM. THERE IS NO WAY FOR THEM TO REPRODUCE IT AT WILL, AS IT ONLY HAPPENS ABOUT 1 TIME PER MONTH. WHEN IT DOES HAPPEN, IT IS VERY SCARY BECAUSE IT FEELS LIKE SOMEONE HIT YOU. I FOUND TSB 13-3-18 WHICH IS ANOTHER REPAIR FOR THE SAME PROBLEM. FORD TOLD ME IT DOESN'T PERTAIN TO ME. ACCORDING THE WORDING IN THE TSB, I AM NOT SO SURE. FORD IS FULLY AWARE OF THIS PROBLEM. IT IS ALL OVER THE INTERNET. THEY SHOULD BE OBLIGATED TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626116August 18, 2014
ELECTRICAL SYSTEM
DOOR AJAR INDICATION ON DASH FOR BOTH THE DRIVER SIDE FRONT AND REAR DOORS BEGAN TO BE INTERMITTENT EVEN AFTER THE DOORS ARE SHUT TIGHT WITH MULTIPLE CLOSURES. CAR LIGHTS WOULD STAY ON AND CAR BATTERY WOULD BE DISCHARGE (WOULD NOT START AND ELECTRICAL SYSTEM FAILURES. I HAD TO REMOVED THE INTERIOR LIGHTS FRONT OVER THE DASH, REAR CEILING LIGHTS AND TRUNK LIGHTS TO PREVENT THE BATTERY FROM DISCHARGING. BATTERY STILL BE DISCHARGED BUT LESS FAST. CAR NOW BEGINS BEEPING HORN WHEN THE BATTERY GETS LOW. CAR WILL NOT LOCK UNLESS THE KEY FOB IS A SIGNIFICANT DISTANCE FROM THE VEHICLE. CAR HAS KEYLESS ENTRY AND WILL NOT LOCK UNDER ANY CIRCUMSTANCE. ESTIMATED REPAIR WILL BE OVER $400.00 AND THIS IS NOT GUARANTEED TO FIX THE PROBLEM WILL NOT RE-OCCUR SINCE FORD HAS NOT FIXED THE DESIGN OF THE DOOR LOCK ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625817August 17, 2014
ENGINE
TRAVELING DOWN ROAD. CAR JUMPS AND SEE MANUAL COMES ON. IDLES FUNNY AND WILL GO NO FURTHER UNTIL YOU SHUT IT OFF AND BACK ON. TOOK IT TO DEALER. SAY THEY HAD NO IDEA. DONE IT 10 TIMES YESTERDAY IN 6 MILES. AM FED UP. GOING TO END UP IN A WRECK!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625742August 16, 2014
UNKNOWN OR OTHER
WHEN YOU STOP THE CAR AND PUT INTO PARK A WARNING SIGN COMES ON INDICATING THAT YOU NEED TO PUT THE SHIFT LEVER IN PARK. YOU CAN CLICK THE BUTTON ON THE FORWARD PART OF THE SHIFT LEVER TO RELEASE THE WARNING. I TOOK IT TO FORD AND THE MECHANIC TOLD ME THAT IT WOULD REQUIRE THE DISASSEMBLY OF THE SHIFT LEVER TO FIX, SO I TOLD HIM I WOULD LIVE WITH IT. I DIDN'T WANT ANY GREATER PROBLEMS TO ARISE FROM THEIR WORK ON THE SHIFT LEVER. AFTER MY WARRANTY WAS OVER I WAS TOLD THAT A SIMPLE SWITCH ADJUSTMENT WAS ALL THAT'S REQUIRED. WHAT A PAIN, AS IT COMES ON OFTEN! FORD SHOULD FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622241August 14, 2014
POWER TRAIN
DRIVING ABOUT 40 MPH WHEN CAR SHIFTED INTO OVERDRIVE, THEN IT BUCKED. FOLLOWED BY DECREASE IN SPEED. CHECK ENGINE LIGHT AND AWDLIGHT CAME ON. LIMPED CAR TO SAFE LOCATION. NO THROTTLE RESPONSE. ENGINE WAS RUNNING, BUT STUMBLING. I TURNED CAR OFF AND WAITED A MINUTE. THEN RESTARTED, EVERYTHING WAS BACK TO NORMAL. THE SUDDEN DECELERATION WAS SO VIOLENT THAT I ALMOST HIT MY HEAD ON STEERING WHEEL. CONCERNED IT MAY HAPPEN AGAIN ON A BUSIER HIGHWAY AND THE CONSEQUENCES THAT MAY PREVAIL. I AM ALSO WONDERING IF ITHE THROTTLE BODY IS THE SAME AS THE FORD ESCAPE WHICH HAS A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622064August 13, 2014
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
THIS IS MY 2ND COMPLAINT ABOUT THIS SAME DEFECT AS IT HAS OCCURRED 2 ADDITIONAL TIMES (3 TOTAL INCIDENTS). THE 1ST INCIDENT OCCURRED ON 4/11. THE 2ND INCIDENT OCCURRED ON 6/2 WHEN MY WIFE WAS TURNING RIGHT FROM AN INTERSECTION. AT APPROXIMATELY 20MPH SHE LOST THE ABILITY TO ACCELERATE AND HAD TO QUICKLY CHANGE LANES AND COAST TO THE SIDE OF THE ROAD WHILE AVOIDING TRAFFIC. SHE PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF. ONCE SHE TURNED THE CAR BACK ON, THE CAR OPERATED NORMALLY. THE 3RD INCIDENT OCCURRED ON 6/3. MY WIFE ACCELERATED FROM A RED LIGHT INTO AN INTERSECTION AND LOST THE ABILITY TO ACCELERATE. SHE WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION WITH CARS SWERVING AROUND HER. SHE AGAIN STOPPED HER CAR FROM COASTING, PUT IT IN PARK, AND TURNED THE CAR OFF. SHE RESTARTED THE CAR AND IT OPERATED NORMALLY. I DEEMED HER CAR TOO DANGEROUS TO DRIVE AND WOULD NOT ALLOW HER TO DRIVE UNTIL REPAIRED. I SEARCHED THE INTERNET AND FOUND THE FORD ESCAPE, FUSION, MARINER, AND MILAN HAD THE EXACT SAME PROBLEM THE EDGES ARE HAVING. THOSE OWNERS RECEIVED AN EXTENDED WARRANTY FOR A DEFECTIVE THROTTLE BODY. REFERENCE CUSTOMER SERVICE PROGRAM (CSP) 13N03 AND NHTSA ACTION # PE13003. I TOOK HER CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ERROR CODES NOR REPEAT THE PROBLEM. HE SAID HE COULD NOT REPAIR ANYTHING WITHOUT THIS INFORMATION. I MENTIONED CSP 13N03 AND HE SAID HE WAS AWARE OF IT BUT IT DIDN'T APPLY TO THE EDGE. SINCE THE PROBLEMS WERE EXACTLY THE SAME, I ASKED IF REPLACING THE THROTTLE BODY WOULD FIX THE PROBLEM. HE HESITATED BUT AFTER SOME PRODDING HE SAID IT WOULD MOST LIKELY FIX THE PROBLEM BUT HE COULDN'T OFFICIALLY SAY SO. I HAD THEM REPLACE THE THROTTLE BODY ON 6/6 ($698.06) AND MY WIFE HAS HAD ZERO PROBLEMS AS OF 8/13, FURTHER PROVING IT'S THE SAME DEFECT. I HOPE FORD STEPS UP AS THEY DID WITH THE OTHER FORD MODELS AND CORRECTS THIS DANGEROUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622127August 13, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT REMAINS ON ALL THE TIME, ELLUDING TO THE DRIVER'S DOOR BEING OPEN, WHEN IT IS NOT. WILL NOT ALLOW ME TO LOCK MY DOORS WHEN DRIVING, MAKING IT UNSAFE AND WEARING DOWN MY BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621868August 12, 2014
POWER TRAIN
ON 10 OCCASIONS, WHILE DRIVING THE ENGINE STALLED AND I COULD NOT ACCELERATE. THE "AWD OFF" AND ENGINE ICON WOULD LIGHT UP. IN ALL INCIDENTS, I WAS ABLE TO PULL OVER TO THE SHOULDER AND AVOID A REAR END COLLISION. I HAD THE CAR SERVICED AT A FORD DEALER, THEY HAD TO REPLACE THE THROTTLE BODY. THEY INDICATED THAT MOST OF THEIR ISSUES REGARDING THE FORD EDGE HAS BEEN RELATED TO A DEFECTED THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621535August 11, 2014
STEERING
IN DECEMBER OF 2013 I NOTICED THE STEERING ON MY FORD EDGE WAS ACTING UP AND OCCASIONALLY THE POWER STEERING WOULD GO AWAY FOR A SHORT PERIOD TIME. THIS ISSUE ALMOST CAUSED A COUPLE ACCIDENTS BECAUSE THE CAR WOULD NOT REACT WHEN TURNED. THE DEALERSHIP ADDED MORE POWER STEERING FLUID AND THE ISSUE WENT AWAY FOR A LITTLE WHILE BUT WOULD STILL SOMETIMES SHOW THE SAME SIGNS OF BEING HARD TO STEER. A FEW MONTHS LATER A DIFFERENT FORD DEALER FOUND A SMALL POWER STEERING FLUID LEAK AND REPAIRED A HOSE UNDER WARRANTY, BUT THAT DID NOT COMPLETELY SOLVE THE PROBLEM. LAST TIME INTO THE DEALER FOR AN OIL CHANGE JUST PAST WARRANTY, THE SAME DEALER FOUND A TECHNICAL SERVICE BULLETIN TO REPLACE THE POWER STEERING PUMP, BUT NOW THEY WANT US TO PAY THE FULL COST OF THE REPAIR SINCE THE VEHICLE IS OUT OF WARRANTY. WE TRIED TO TALK TO THE DEALERSHIP AND FORD CUSTOMER SERVICE BUT THEY WOULD NOT COVER THE ISSUE UNDER WARRANTY EVEN THOUGH THE ISSUE WAS FIRST BROUGHT UP WHILE THE VEHICLE WAS STILL UNDER WARRANTY. I FEEL THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE SUBJECT TO A RECALL NOT TO MENTION THE FORD SHOULD STAND BEHIND THEIR PRODUCT AND FIX AN ISSUE THAT WAS BROUGHT TO THEIR ATTENTION BEFORE THE WARRANTY WAS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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