Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10638274September 22, 2014
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR INDICATOR STAYS ON, EVEN AFTER NUMEROUS FIRM SLAMS OF THE DRIVER - THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND ALSO ANNOYS WHILE DRIVING. DOOR IS SECURELY SHUT AND LOCKED AND INDICATOR CONTINUES TO STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637989September 22, 2014
STRUCTURE:BODY
DRIVER'S REAR DOOR IS GIVING THE "REAR DOOR AJAR" ALERT. THE DOOR IS CLOSED YET THE ALERT STAYS ON. IT WILL CAUSE THE INTERIOR LIGHTS AND THE REAR VIEW MIRROR LIGHTS TO STAY ON WHEN THE VEHICLE IS TURNED OFF. I HAVE BEEN ABLE TO GET IT TO GO OFF BY SLAMMING THE DOOR, BUT THIS IS GETTING TO BE A PROBLEM AS WELL AS IT DOESN'T ALWAYS GO OFF AND I HAVE TO TURN THE EDGE BACK ON THEN CLICK "OK" ON THE ALERT THAT SHOWS ON THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637741September 20, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637510September 19, 2014
VEHICLE SPEED CONTROL, ENGINE
WHILE MERGING ONTO FREEWAY SUDDENLY LOST ABILITY TO ACCELERATE. WRENCH ICON CAME ON DASH DISPLAY. WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY. TURNED CAR OFF, TURNED BACK ON AND WAS ABLE TO DRIVE THE CAR NORMALLY AGAIN. I AM HOPING THERE IS A FIX FOR THIS PROBLEM AS IT WAS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637266September 18, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY VEHICLE ALL OF A SUDDEN SLOWED DOWN TO A COAST AND WOULD NOT ACCELERATE. A YELLOW ICON APPEARED AND INFORMED ME THAT I NEEDED TO TAKE THE VEHICLE IN TO THE DEALER ASAP, THERE IS A MALFUNCTION IN THE VEHICLE'S AWD SYSTEM. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OF THE CAR. THE CAR THEN STARTED AND I WAS ABLE TO GET HOME. WHEN I BROUGHT THE CAR OVER TO THE DEALERSHIP I GOT HIT WITH A $1,000 BILL, FOR THE PART (THROTTLE BOX CONTROLLER) $475, LABOR $120, RE PROGRAMMING THE COMPUTER $130, FUEL INJECTOR CLEANING $159 AND OIL CHANGE $75. MY CAR IS ALMOST THREE YEARS OLD AND I TAKE GOOD CARE OF IT. IT IS NOT ACCEPTABLE THAT AN ELECTRICAL COMPONENT'S PART AND LABOR REPLACEMENT COST IS $1000 IN LESS THAN THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633602September 16, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
ACTUALLY HAPPENED TWICE. ONCE AT 60 MPH AND AGAIN AT ABOUT 15MPH. THE CAR IMMEDIATELY DECELERATES ON ITS OWN AS IF IT IS NOT GETTING GAS. THE "WRENCH" ICON COMES ON. WHEN THE CAR IS TURNED OFF AND RESTARTED, IT FUNCTIONS NORMALLY. SEVERAL SIMILAR INSTANCES REPORTED ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633688September 16, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING 25 MILES PER HOUR ON A MAJOR ROADWAY AND FOR NO REASON THE CAR LOST ACCELERATION. THE ENGINE BEGAN TO SHAKE AND GASP. AFTER I LOST POWER TO THE ENGINE I COULD ONLY DRIVE ONE MILE AN HOUR TO TRY TO GET OFF THE ROAD IN HEAVY TRAFFIC. I DID NOT GET IN AN ACCIDENT BUT IT COULD HAVE EASILY HAPPENED. A YELLOW WARNING WRENCH ICON APPEARED. I TURNED OFF THE CAR. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I TOOK IT TO A REPAIR SHOP AND THEY CLEANED THE THROTTLE BODY BECAUSE NO ERROR CODES WERE FOUND AND IT WAS DIRTY. IT HAPPENED AGAIN ONE WEEK LATER WHEN I WAS TRAVELING 50 MILES PER HOUR. I TRIED TO DRIVE TO A DEALERSHIP TO KEEP THE WRENCH ICON ON BUT THE CAR STALLED. I RESTARTED AND THE PROBLEM RESOLVED BUT I CONTINUED TO A FORD DEALERSHIP. ONCE AGAIN THERE WAS NO CODE. I HAVE RESEARCHED THIS ON THE INTERNET AND IT IS HAPPENING TO OTHERS AS WELL. THIS IS VERY DANGEROUS AND I AM LUCKY IT DID NOT CAUSE AN ACCIDENT. THIS SHOULD BE RECALLED AND REPAIRED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633692September 16, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER DOOR AJAR WARNING LIGHT COMES ON WHEN THE DOOR IS PROPERLY SHUT. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON UNTIL YOU BEGIN DRIVING THE CAR. IN ONE INSTANCE THE LIGHT WOULD NOT GO OFF AFTER PARKING THE CAR, SHUTTING ALL DOORS AND LOCKING THE CAR. THE LIGHT STAYED ON OVERNIGHT AND DRAINED THE BATTERY. WE HAVE SINCE PULLED THE FUSE TO ELIMINATE THE LIGHT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND IT APPEARS TO BE HAPPENING TO MANY PEOPLE. THIS SHOULD BE RECALLED AND FIXED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633418September 15, 2014
ELECTRICAL SYSTEM
THE DRIVERS DOOR AJAR WARNING MESSAGE DISPLAYS WHEN THE DOOR IS FULLY CLOSED DUE TO A FAULTY DOOR LATCH ASSEMBLY. DOORS WILL NOT AUTO LOCK WHILE DRIVING AND CANNOT BE LOCKED USING THE LOCK SWITCH ON THE DOOR PANEL OR WITH THE KEY PAD ON THE OUTSIDE OF THE DOOR. IN ORDER TO LOCK THE DOORS THEY MUST BE EITHER MANUALLY LOCKED OR LOCKED USING THE KEY FOB. ISSUE WAS INTERMITTENT AT 34000 MILES AND AT 37500 MILES THE DOOR LATCH ASSEMBLY FULLY FAILED. FORD INFORMED ME THAT THEY WILL ONLY COVERS THE REPAIR IF WITHIN 3 YEARS OR 36000 MILES OF PURCHASING THE VEHICLE AND WILL NOT OFFER ANY ASSISTANCE WITH THE REPAIR. THE DEALER INFORMED ME THAT THIS IS A COMMON PROBLEM, BUT WITHOUT A RECALL CANNOT OFFER ANY COMPENSATION FOR THIS ISSUE. I'M NOT AWARE OF ANY PUBLICIZED SAFETY ISSUES ASSOCIATED WITH THIS PROBLEM, BUT HOPE THAT AN INVESTIGATION IS PERFORMED TO ENSURE THAT THERE ARE NOT ANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633438September 15, 2014
ELECTRICAL SYSTEM
PASSENGER DOOR AJAR ALARM HAS CAME ON AND WILL NOT TURN OFF EVEN THOUGH DOOR IS CLOSED. WE ALREADY HAD BACK HATCH JAM FIXED ONCE. PASSENGER ALARM WILL GO OFF BY ITSELF WHILE YOU ARE DRIVING OR IF YOU STOP AFTER 5 MILES AND OPEN THEN CLOSE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633434September 15, 2014
ENGINE
WAS AT A LIGHT MAKING A LEFT HAND TURN WHEN ALL OF A SUDDEN SEEMED TO HAVE LOST POWER. ENGINE WAS ON BUT STEPPED ON GAS AND VEHICLE WOULD NOT GO. ALMOST GOT HIT BY ON COMING CAR. THIS HAPPENED A COUPLE OF TIMES BUT HAS NOT DONE IT IN A WHILE. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632949September 13, 2014
ENGINE, POWER TRAIN
I BEGAN TO ACCELERATE AT A INTERSECTION WHEN MY VEHICLE SUDDENLY AND WITHOUT WARNING LOST POWER TO THE WHEELS. THE ENGINE REMAINED ON BUT BEGAN TO SPUTTER. A YELLOW WRENCH APPEARED ON THE DASHBOARD SAYING THAT THE AWD HAD TURNED OFF. I TURNED THE ENGINE OFF AND IT RESTARTED WITH SOME DIFFICULTY. A FEW DAYS LATER THE SAME ISSUE OCCURRED AGAIN BUT NOW WONT RUN MORE THAN A FEW HUNDRED YARDS WITHOUT RECURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632380September 11, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING ALONG ON A 2 LANE HIGHWAY WHEN ALL OF A SUDDEN I HAD NO POWER IN THE GAS PEDAL, AND AN ORANGE WRENCH LIGHT POPPED UP IN MY DASH. I PULLED OFF THE ROAD AND PUT MY CAR IN PARK. IT WAS IDLING VERY ROUGH. I TURNED THE CAR OFF AND AFTER A FEW MINUTES I CRANKED IT BACK UP AND IT WAS FINE. I TOOK IT TO TALLAHASSEE FORD ON MAGNOLIA. WHEN I GOT THERE AND TOLD THE SERVICE GUY WHAT THE PROBLEM WAS HE IMMEDIATELY SAID IT WAS THE THROTTLE BODY. TWO DAYS LATER HE CALLED AND SAID THEY REPLACED THE PCM. IT WAS FINE FOR 24 HOURS THEN IT DID THE SAME THING AGAIN IN DOWNTOWN TRAFFIC. I TOOK IT BACK TO FORD AND THEY REPLACED MY DIRTY AIR FILTER AND THAT WAS IT. NOW IT'S BACK AT FORD RIGHT NOW, BECAUSE THE PROBLEM IS NOW HAPPENING MORE FREQUENTLY AND IS VERY DANGEROUS AS I DO A LOT OF INTERSTATE DRIVING, AND THEY JUST CALLED TO TELL ME IT'S THE THROTTLE BODY AND IT WOULD BE NEARLY $600 TO REPLACE IT. I FEEL LIKE I'VE GOTTEN THE RUN AROUND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632573September 11, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD JUST PURCHASED MY 2011 FORD EDGE SEL DRIVING IT FOR THE FIRST TIME AFTER DRIVING IT HOME. I WAS DRIVING ON A TWO LANE HWY WHEN I LOST POWER, A WARNING CAME UP ON THE DASH AWD OFF WITH THE LITTLE TOOL BESIDE IT. I HAD TO COAST OFF TO THE SIDE OF THE ROAD AND THANKFULLY THERE WAS A PLACE TO PULL OVER. I WAITED A FEW MINUTES THEN RESTARTED THE CAR AND IT DROVE FINE UNTIL 1 WEEK LATER WHILE I WAS DRIVING ON THE INTERSTATE IT DID THE EXACT SAME THING, THE CAR SHUT DOWN AGAIN. I DID MAKE IT TO THE SIDE OF THE ROAD THIS TIME IT DID NOT WANT TO START SO I WAITED ALITTLE LONGER AND TRIED AGAIN AND IT DID START BACK UP. I PULLED OUT AND LESS THAN 1/2 MILE DOWN THE ROAD IT SHUT DOWN AGAIN. I MANAGED TO GET IT TO THE SIDE OF THE ROAD TURNED EVERYTHING OFF RESTARTED IT AGAIN. ALL OF THIS HAPPENED AT NIGHT WITH JUST ME AND MY SON, WE WERE SCARED TO DEATH . I DID MAKE IT HOME THAT NIGHT. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THEY COULDN'T SEE ME UNTIL 1 WEEK AND 2 DAYS LATER. I TOOK IT TO THE DEALERSHIPS SERVICE DEPT TODAY AND WAS TOLD THAT THEY CAN'T HELP ME WITH MY CAR SINCE IT IS A FORD AND THEY ARE A CHEVY DEALER AND I NEED TO TAKE IT TO THEIR FORD DEALERSHIP. I SHOULD HAVE BEEN TOLD THIS BEFORE I DROVE AN UNSAFE CAR 45 MINUTED DOWN THE ROAD. AFTER COMPLAINING TO THE SALESMAN WHO SOLD ME THE CAR , THEY ARE GOING TO TAKE IT TO THE FORD SERVICE DEPT FOR ME (ITS 3HRS FROM MY HOUSE) BUT THAT IS NOT UNTIL NEXT WEEK. I AM STUCK WITH AN UNSAFE CAR TO DRIVE THAT I JUST PURCHASED AND HAVEN'T EVEN MADE THE FIRST PAYMENT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632087September 10, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE, POWER TRAIN
WHEN DRIVING MY FORD EDGE DOWN THE HIGHWAY, IT SUDDENLY LOSES POWER AND HAVE TO PULL OFF ROAD. HAS HAPPENED 3X SO TOOK TO DEALERSHIP AND THEY WANT $900 TO FIX! REALLY CAN'T BELIEVE A THROTTLE BODY GOES OUT AFTER 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632205September 10, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
ACCELERATOR BECAME UNRESPONSIVE IN HEAVY TRAFFIC AT SPEED CREATING A VERY DANGEROUS SITUATION. THE ENGINE WAS RUNNING BUT YOU WERE UNABLE TO ACCELERATE, HAD TO MANEUVER OUT OF TRAFFIC ON TO THE SHOULDER OF THE ROAD AND WAIT IN HIGH VOLUME TRAFFIC TO BE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631573September 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 65,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631336September 7, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WAS DRIVING IN BUSY RESIDENTIAL AREA AND THE CAR STARTED TO SHUDDER AND EVENTUALLY LOST ALL POWER TO THE ENGINE AND THE DASHBOARD DISPLAYED A WRENCH SYMBOL. IT SEEMED LIKE IT WAS GOING TO STALL. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I THEN TURNED THE ENGINE OFF AND UPON RESTARTING WAS ABLE TO DRIVE THE SHORT DISTANCE TO THE DEALER. THE DEALER PERFORMED A PCM REPROGRAM. PER THE DIAGNOSTIC NOTES, AFTER GETTING A CODE OF P260F THEY REPROGRAMMED THE CAR TO THE LATEST CALIBRATION, TEST DROVE IT (APPROX 9 MILES) AND NO SIGN OF THE PROBLEM. I PICKED THE CAR UP ON FRIDAY, SEPT 5. TODAY, SEPT 7, 2014, JUST 2 DAYS AFTER "FIXING" THE PROBLEM, THE EXACT SAME THING HAPPENED. SIMILAR SPEED, CAR STARTED TO SHAKE AND UNRESPONSIVE TO ACCELERATOR. FORTUNATELY, I WAS AT NEARLY THE SAME LOCATION SO I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER RESEARCHING THE ISSUE, THIS APPEARS TO A PRETTY COMMON PROBLEM IN THE FORD EDGE OWNER COMMUNITY. HOWEVER, IF THIS ISSUE WERE TO HAPPEN WHILE DRIVING ON A FREEWAY, THE OUTCOME MIGHT BE VERY DIFFERENT. HOPING SOMEONE CAN HELP WITH THIS ISSUE. I NO LONGER FEEL SAFE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630726September 4, 2014
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON AND CAN NOT LOCK VEHICLE DOORS... STAYS ON EVEN WHILE DRIVING... OPEN AND CLOSE DOOR SEVERAL TIMES MAY OR MAY NOT CAUSE DOOR AJAR LIGHTS TO GO OUT.. USUALLY NOT.... BATTERY RUNS DOWN... CAN'T LEAVE VEHICLE AT STORE OR WORK LOCATION BECAUSE OF DOORS NOT LOCKING... FORD DEALER DID A "REPAIR" IN FEBRUARY 2014 THAT LASTED UNTIL MID AUGUST 2014.. FORD SAYS THIS IS NOT A RECALL EVENT...????? THIS STARTED DURING THE WARRANTY PERIOD, BUT GOT WORSE... WHEN WE REALIZED THAT THE PROBLEM WAS GETTING WORSE, THE WARRANTY PERIOD WAS OVER.. BY LESS THAN 800 MILES... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630427September 3, 2014
ELECTRICAL SYSTEM
DOOR AJAR CAME ON WON'T SHUT OFF CAN'T LOCK DOORS. SAFETY IF SOMEONE CAN GET IN CAR WHILE YOUR DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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