Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10660037November 21, 2014
UNKNOWN OR OTHER
DRIVING ALONG AND THE CAR LOST POWER, WRENCH LIGHT CAME ON. WE SHUT CAR OFF AND IT STARTED AND WE RESUMED DRIVING. THE NEXT DAY IT HAPPENED 5 TIMES. CALLED FORD AND THEY WERE NO RECALLS BUT IF YOU LOOK ON LINE THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE WHICH CAN CAUSE SOMEONE'S LIFE! I BELIEVE THIS SHOULD BE A RECALL BY FORD. I CALLED FORD AND RECEIVED A CASE NUMBER [XXX] THE PART (THROTTLE) COST 600 TO FIX SINCE IT WAS NOT COVERED. I HOPE THAT THERE IS NO FATALITIES WITH THIS ISSUE BEFORE FORD RECOGNIZES IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658924November 18, 2014
ELECTRICAL SYSTEM
READ DRIVER SIDE DOOR LATCH SENSOR SAYS THAT THE DOOR IS AJAR AND IT IS CLEARLY NOT. IT USED TO WORK BY OPENING AND CLOSING A FEW TIMES, BUT NOW HAS COMPLETELY FAILED. IT HAS BECOME A SAFETY ISSUE AS THE LOCKS WILL NOT ENGAGE WHILE DRIVING AS THE INTERIOR LIGHTS DON'T GO OFF EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658704November 17, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVER DOOR SENSOR STATES DOOR IS AJAR WHEN IT IS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655166November 15, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT ON THE DASH, WHILE THE DOOR IS CLOSED, FOR THE DRIVERS SIDE REAR DOOR WILL NOT SHUT OFF. THE AUTOMATIC LOCKS WILL NOT ENGAGE AND THE DOME LIGHTS AND VARIOUS PARKING LIGHTS ON THE VEHICLE TURN OFF AND ON AT ALL HOURS OF THE DAY AND NIGHT WHILE CAR IS PARKED TAXING THE BATTERY. I ENDED UP HAVING TO BUY A NEW BATTERY OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654913November 14, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654917November 14, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL CAUSING THE DOME LIGHT TO REMAIN ON WHILE OPERATING THE VEHICLE. THE CONTACT INDICATED THAT THE VISIBILITY WAS DIMINISHED WHEN THE DOME LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR AJAR SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655024November 14, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAVE HAD SEVERAL INCIDENTS WITH THE DRIVER DOOR AJAR SENSOR WHICH CAUSE THE INTEIOR LIGHT TO RENAIB O WHILE DRIVING OR PARKING. I HAVE CLEANED THE SENSOR A FEW TIMES BUT IT SEEMS TO BECOME AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655060November 14, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AND THE AUTOMATIC DOOR LOCK SYSTEM FAILED TO FUNCTION PROPERLY. ALSO, THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE DOME LIGHT TO STAY ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 29,513.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655141November 14, 2014
POWER TRAIN
I WAS DRIVING MY 2011 FORD EDGE DOWN A BUSY HIGH TRAFFIC AREA GOING 45 MPH AND MY CAR STARTED SHAKING THE TOOL LIGHT CAME ON THE DASHBOARD AND IT JUST STOPPED IN THE MIDDLE OF THE ROAD, SOMEONE ALMOST REAR ENDED ME PEOPLE WERE HONKING, I STILL HAD ALL POWER BUT MY ACCELERATION JUST STOPPED, PULLED OVER TO THE SIDE WITH THE EMERGENCY FLASHES ON TURNED THE CAR OFF AND SAT FOR A MINUTE I RESTARTED IT AND DROVE IT HOME, IT DID THE EXACT SAME THING TWO DAYS LATER. I CALLED MY EXTENDED WARRANTY COMPANY AND PROCEEDED TO TAKE IT TO THE DEALERSHIP. I TOLD THEM AFTER DOING RESEARCH I THOUGHT IT WAS THE THROTTLE BODY. THEY CHECKED IT OUT AND SAID IT WAS A BAD MASS SENSOR, FIXED IT AND SAID I WAS GOOD TO GO. I PICKED UP THE CAR AND TWO DAYS LATER IT DID THE SAME THING, CAR SHOOK, TOOL LIGHT CAME ON, THEN I LOST ACCELERATION, COASTED INTO A PARKING LOT, HAPPENED 2 MORE TIMES AGAIN. I TOOK IT BACK TO THE DEALERSHIP THEY SAID NO CODES WERE COMING UP SO THEY COULDN'T FIX ANYTHING. I SAID WELL OBVIOUSLY SOMETHING IS WRONG, I SUGGESTED THE THROTTLE BODY THEY SAID NO CODES CAME UP, NOTHING THEY CAN DO, AGAIN I SAID SOMETHING IS WRONG ITS NOT SAFE TO DRIVE! HE SAID UNLESS THE CODE COMES UP FORD WILL NOT LET THEM REPLACE ANYTHING. I ASKED HIM WHAT THE SOLUTION IS HE HAD NOTHING. HE SAID UNLESS IT HAPPENS WHILE THEY TEST DROVE IT THERE IS NOTHING THEY CAN DO. SO IM STUCK WITH A FAULTY CAR WITH NO SOLUTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654507November 12, 2014
SERVICE BRAKES
SLOWING AT A STOP AND DEPRESSED BRAKES. BRAKES DID NOT ENGAGE PEDAL BECAME VERY HARD TO PUSH VEHICLE ROLLED THROUGH STOP. LET OFF BRAKE AND DEPRESSED AGAIN AND BRAKES SLOWLY ENGAGED. THIS HAPPENED SEVERAL TIMES BEFORE I COULD GET HOME TO PARK VEHICLE. DID NOT HAPPEN AT HIGHER SPEEDS ONLY 30MPH AND BELOW. CHECKED BRAKE FLUID LEVEL, OK. PULLED WHEEL AND BRAKE PADS WERE FINE. WILL BE CONTACTING DEALER TO SEE IF SERVICE ADVISOR'S HAVE BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654085November 11, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DOOR LATCH AJAR SWITCH LIGHT SAYS PASSENGER DOOR IS NOT CLOSE WHEN IT IS CLOSE, INTERIOR LIGHT WILL NOT GO OFF. AND DOORS WILL NOT LOCK AS LONG AS IT SAYS DOOR IS AJAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653235November 7, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVER'S & LEFT BACK DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. SOME NOISE APPEARS WHEN HANDIN OUT THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653403November 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
I HAVE A 2011 FORD EDGE AND AT 70,000 MILES, MY DOOR AJAR LIGHT STAYS ON EVEN THOUGH MY DOOR IS CLOSED. I CAN'T LOCK MY DOORS WHILE I'M DRIVING WHICH WORRIES ME SINCE I HAVE A 5 MONTH OLD BABY. MY BATTERY DIES BECAUSE MY INTERIOR LIGHTS STAY ON DUE TO THE DOOR BEING "AJAR". I'VE ALSO HEARD THAT MY AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT IF MY INTERIOR LIGHTS ARE ON. THAT'S A SCARY THOUGHT! I'VE BEEN TOLD THAT THE SENSOR TO THE LATCH IS JUST DIRTY AND THAT IT NEEDS TO BE CLEANED OFF WHICH WOULD COST ME $450! THEN THEY SAID THAT THEY COULD JUST REPLACE IT. THIS IS RIDICULOUS! FORD NEEDS TO FIX THIS PROBLEM! I'VE ALWAYS LOVED FORD, BUT AFTER OWNING THIS VEHICLE AND HAVING THIS SILLY ISSUE, I DON'T THINK I'LL BE BUYING ANOTHER FORD AGAIN!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652931November 6, 2014
ENGINE, POWER TRAIN
DURING DRIVING MY 2011 FORD EDGE THE ENGINE STALLED WITHOUT WARNING. THE STALL OCCURRED AT AN APPROXIMATE DRIVING SPEED OF 30 MPH IN THE MIDDLE OF THE ROADWAY. A LIGHT DEPICTING A WRENCH SHOWN ON THE INSTRUMENT CLUSTER DISPLAY ALONG WITH A MESSAGE TO CONSULT MANUAL. AT THE TIME THIS HAPPENED, I TURNED OFF THE CAR AND RESTARTED IT TO SEE IF I COULD GET IT GOING AGAIN BEFORE I GOT HIT BY A CAR. THE CAR DID START AND THEN DROVE NORMALLY. I LOOKED IN THE MANUAL AND FOUND THE WRENCH ICON TO INDICATE A POWERTRAIN DEFECT. SINCE THIS WAS A DRIVING HAZARD, I HAD IT TOWED TO THE DEALER. THE ONBOARD COMPUTER WAS ACCESSED AND THE CODE C-P2111 WAS DIAGNOSED. I WAS TOLD THAT THIS WAS A DEFECTIVE THROTTLE BODY AND THAT IT WOULD BE REPLACED. A NEW PART WAS INSTALLED AND I HAVE DRIVEN THE CAR APPROXIMATELY 250 MILES AND IT SO FAR HAS NOT REPEATED THE SAME STALLING. IT DOES NOT, HOWEVER, MAINTAIN CONSISTENT RPMS WHILE IDLING. A COUPLE OF TIMES THEY DIPPED DOWN LOW ENOUGH THAT I THOUGHT THE CAR WAS GOING TO DIE AT A TRAFFIC LIGHT. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY COULD FIND NOTHING WRONG. I DISAGREE--I DIDN'T HAVE THIS PROBLEM PRIOR TO THE INSTALLATION OF THE THROTTLE BODY. I AM MAKING THIS COMPLAINT BECAUSE THIS ISSUE IS A SEVERE PROBLEM THAT COULD CAUSE SOMEONE TO LOSE THEIR LIFE IF THE CAR STALLED ON THE FREEWAY. WHEN IT STALLS, THE CAR DOESN'T SLOWLY COAST ALONG, IT ABRUPTLY STOPS. THIS MAY BE THE SAME PART THAT IS IN OTHER FORD VEHICLES FOR WHICH A RECALL HAS BEEN MADE, BUT SO FAR THERE HAS BEEN NO BULLETIN ON THE FORD EDGE FOR THE THROTTLE BODY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652316November 4, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR ALMOST SHUTS DOWN, YOU CAN DRIVE IT AT 1 MPH OR RESTART & IT WORKS FINE. ENGINE LIGHT DOES COME ON. HAD IT TOWED TO DEALERSHIP & THEY COULDN'T FIND ANYTHING WRONG. WE ARE BOTH HANDICAP, IT'S ARE ONLY CAR & SHUTS OFF DAILY. DEALERSHIP CAN NOT DO ANYTHING UNLESS WE BRING IT, TAKE A MECHANIC WITH US & IT HAPPENS WHILE HE IS IN THE CAR!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652090November 3, 2014
STRUCTURE:BODY:DOOR
"PASSENGER DOOR AJAR" INDICATOR INTERMITTENTLY COMES ON AND REQUIRES SEVERAL HARD DOOR SLAMS TO REMOVE IT. ASIDE FROM BEING VERY ANNOYING, THIS IS A POTENTIAL SAFETY ISSUE FOR THE FOLLOWING REASONS; 1. WHEN THE DOOR AJAR INDICATOR IS ON, THE DOORS WILL NOT AUTOMATICALLY LOCK AND CANNOT BE LOCKED MANUALLY, 2. THE INTERIOR DOME LIGHT COMES ON AND CANNOT BE TURNED OFF. THIS IS ESPECIALLY HAZARDOUS AT NIGHT. 3. I HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY IF THE DOOR AJAR INDICATOR IS ON. THIS ISSUE HAS APPARENTLY BEEN A PROBLEM FOR SEVERAL YEARS FOR FORD AND THE PROBLEM HAS NOT BEEN CORRECTED. THERE ARE MANY POSTS AND YOU TUBE VIDEOS ADDRESSING THE PROBLEM. I PLAN TO HAVE THE DEALER REPLACE THE SENSOR, BUT I MAINTAIN THAT THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THE DEVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651918November 2, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY MAKING THE VEHICLE UNABLE TO LOCK DOORS AUTOMATICALLY AND MANUALLY. ALSO, INTERIOR LIGHTS STAY ON LONGER MAKING NIGHT DRIVING UNSAFE AS WELL AS RISK FOR BATTERY DYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651691October 31, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DOOR AJAR WARNING LIGHT WILL NOT GO OFF EVEN IF THE DOOR IS CLOSED, WHICH MAKES THE INTERIOR LIGHTS STAY ON WHILE DRIVING WHICH IS A HAZARD AT NIGHT TIME, CREATES LOW VISIBILITY, HARD TO SEE THE ROAD. ALSO THE DOORS LOCK AND UNLOCK SPORADICALLY BECAUSE OF THE MALFUNCTIONING SENSOR. SEVERAL PEOPLE I KNOW WITH THE SAME VEHICLE HAVE HAD THE SAME PROBLEM WITH THEIRS. SEEMS LIKE FORD IS CASHING IN ON THE 600.00 REPAIR TO FIX THE MALFUNCTIONING LIGHT.... AT THE DRIVERS EXPENSE, MONETARY EXPENSES AND SAFETY EXPENSES. NOT OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651277October 30, 2014
ELECTRICAL SYSTEM
THE LATCH SENSOR TELLING THE CAR THAT THE DOOR IS AJAR IS STICKING. IT WON'T ALLOW THE DOORS TO LOCK BECAUSE IT THINKS THE DOOR IS STILL AJAR. THE INTERIOR LIGHTS STAY ON WHICH ALSO DRAIN THE CAR'S BATTERY. THE FACT THAT MY CAR DOORS WON'T LOCK AS A RESULT OF THIS SENSOR ISSUE IS A SAFETY ISSUE FOR ALL THAT ENCOUNTER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651472October 30, 2014
ELECTRICAL SYSTEM
AS MANY OTHER FORD EDGE OWNERS HAVE REPORTED, THE DOOR AJAR WARNING IS ILLUMINATED AND DOORS WILL NOT LOCK. DOOR IS SHUT BUT CONTINUES TO DO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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