Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10758650August 23, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR SENSOR TURNS ON WHEN THE DOOR IS SHUT. THE DOOR CAN BE CLOSED MULTIPLE TIMES BUT THE DOOR AJAR SENSOR STILL BELIEVES THE DOOR IS NOT SHUT. THIS CAUSES THE BATTERY TO DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750344August 21, 2015
UNKNOWN OR OTHER
THE DRIVER DOOR SENSOR IS NOT FUNCTIONING PROPERLY. THE DOOR NEVER REGISTERS AS "CLOSED" AND AS SUCH IT INTERMITTENTLY SETS OFF THE CAR ALARM AND DRAINS THE BATTERY WHEN THE CAR IS NOT IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750420August 21, 2015
UNKNOWN OR OTHER
THE PASSENGER DOOR AJAR SENSOR REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THIS RESULTS IN THE INTERIOR LIGHTS REMAINING ON AND DRAINING THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749799August 19, 2015
UNKNOWN OR OTHER
THE DOOR AJAR SENSOR CONTINUES TO GO OFF EVEN WHEN THE DOOR IS CLEARLY SHUT. THE PROBLEM HAS GOTTEN WORSE AND NOW WILL COME ON WHEN I AM DRIVING. ALSO, THE SILVER COATING ON MY DRIVER DOOR HANDLE IS PEELING OFF WHICH HAS RESULTING IN ME SLICING MY FINGER ON TWO SEPARATE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749322August 18, 2015
POWER TRAIN
THIS PROBLEM HAPPENED A FRIDAY NIGHT WHILE DRIVING HOME ON A DARK ROAD. MY CAR BEGAN TO SHAKE THEN NO LONGER WOULD DRIVER AND THE WRENCH TOOL LIGHT CAME ON. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURN THE CAR OFF. AFTER RESTARTING THE CAR, EVERYTHING SEEMED TO WORK FINE, UNTIL IT HAPPENED AGAIN, THIS TIME I NOTICED THAT THE CAR HAD 50 MILES TO GO BEFORE EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749243August 17, 2015
UNKNOWN OR OTHER
DRIVER'S DOOR AJAR WARNING, CAUSING THE AUTOMATIC LOCKS TO MALFUNCTION. ALSO PREVENTS DOME AND COURTESY LIGHTS TO REMAIN ON AND OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749289August 17, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING. DOOR SHOWS OPEN, AND THE INTERIOR LIGHTS WON'T TURN OFF. WON'T LOCK DOORS AND SEVERAL OTHER PROBLEMS. FROM ALL THE FEEDBACK I'VE READ, SURE WOULD LIKE TO SEE FORD DO THE RIGHT THING AND ISSUE A RECALL ON THIS PROBLEM. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749077August 17, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED ALTHOUGH THE DOORS WERE NOT OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED OVER NIGHT. AS A RESULT, THE BATTERY DIED. WHILE OPERATING THE VEHICLE, THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748795August 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. ALSO, CAR ALARM WILL ENGAGE WHEN CAR IS PARKED AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748548August 13, 2015
ENGINE
MY THROTTLE BODY HAS GONE OUT ON MY EDGE CAUSING MY CAR TO COMPLETELY STALL OUT IN RUSH HOUR TRAFFIC AND ON THE HIGHWAYS. I HAVE READ FORUMS ABOUT MANY WARRANTY EXTENSIONS THAT FORD PUT ON VEHICLES VERY SIMILAR TO MY OWN BECAUSE OF THIS ISSUE BUT MINE WAS NOT ONE OF THOSE. I'M NOW HAVING TO PAY $800 TO FIX A PROBLEM THAT FORD CREATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748588August 13, 2015
EXTERIOR LIGHTING
MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. I HAVE BEEN ON SOME OTHER WEB SITE WHERE OTHER FORD EDGE OWNERS HAVE HAD THIS TYPE OF ISSUES. IT WILL COST ME ROUGHLY $400.00 TO FIX IT WHICH ITS MONEY I DO NOT HAVE. WHY WAS THIS NOT ON THE RECALL LIST. I HAD THIS ISSUE FIXED ONCE BUT THE DEALERSHIP ONLY DID A BAND AID JOB ON IT AND DID NOT COMPLETELY FIX IT WITH NEW PARTS - HELP ME - ALSO THE DEALERSHIP THAT I TOOK MY CAR TO DOES NOT HAVE A LOANER CAR TO USE WHEN A CUSTOMER NEEDS IT IF THEIR CAR IS BEING REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748283August 12, 2015
ELECTRICAL SYSTEM
THE DRIVERS DOOR AJAR WARNING INDICATOR REMAINS ON AFTER FULLY CLOSING THE DOOR. THIS WILL NOT ALLOW THE CAR DOORS TO LOCK WHILE DRIVING, NOR WILL IT ALLOW FOR THE VEHICLE TO BE LOCKED/ALARMED WHEN PARKED. ON A COUPLE OF OCCASIONS, ATTEMPTS TO LOCK THE VEHICLE HAVE RESULTED IN THE ALARM AND EMERGENCY FLASHERS GOING OFF. THE PROBLEM WAS INTERMITTENT FOR SEVERAL WEEKS, BUT IS NOW CONSTANT. A SAFETY AS WELL AS A SECURITY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748048August 12, 2015
ENGINE
WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY, MY 2011 FORD EDGE LOST POWER, WITH VIOLENT SHUDDERING AND NO ACCELERATION. MANAGED TO MOVE FROM THE MIDDLE LANE TO THE EMERGENCY LANE. SHUT OFF EDGE AND RESTARTED, EVERYTHING RETURNED TO NORMAL. TODAY, AUG, 12 THE EXACT SAME OCCURANCE HAPPENED AGAIN, OTHER THAN SPEED ALL CONDITIONS WERE THE SAME. FORD DEALER SAID IT COULD POSSIBLY BE THE THROTTLE BODY BUT COULD NOT DIAGNOSE UNTIL IT HAPPENS AGAIN AND VEHICLE IS NOT SHUT OFF AND TAKEN DIRECTLY TO THEM. THIS IS AN EXTREMELY UNSAFE INCIDENT TO HAVE HAPPEN ON THE INTERSTATE AT 70 MPH, THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748043August 12, 2015
ELECTRICAL SYSTEM
THE WARNING ON THE DASHBOARD FOR DRIVER'S DOOR AJAR CONTINUES TO COME ON DESPITE THE DOOR BEING SECURELY SHUT. THIS PREVENTS THE DOORS FROM LOCKING. IN ADDITION, THE INTERIOR LIGHTS ILLUMINATE AT TIMES WHEN VEHICLE IS OFF DUE TO THE DOOR AJAR WARNING, DRAINING THE VEHICLE BATTERY. THIS CAUSES A SECONDARY SAFETY ISSUE OF BEING STRANDED DUE TO BATTERY BEING DRAINED AND CAR UNABLE TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747219August 8, 2015
ELECTRICAL SYSTEM
DOOR AJAR SENSOR - FRONT DRIVER SIDE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED INTERIOR LIGHT STAYS ON ALL NIGHT (DRAINING BATTERY) DOORS DO NOT LOCK WHILE IN VEHICLE CAUSING A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747124August 7, 2015
UNKNOWN OR OTHER
DRIVER DOOR SENSOR NOT WORKING AND THEREFORE ALL DOORS ON CAR WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746883August 6, 2015
ELECTRICAL SYSTEM
(SAFETY ISSUE,) MY DOOR LOCKS WON'T LOCK,KEEPS SAYING DOOR AJAR ON PASSENGER DOOR, AFTER NUMEROUS ATTEMPTS TO SHUT THE DOOR, LIGHTS ALSO STAY ON CAUSE THINKS DOOR IS OPEN. DON'T KNOW IF IT'S A RECALL OR JUST A DEFECTED CENSOR. BUT REALLY FEEL IT'S A SAFETY ISSUE!!!!!!! THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746338August 5, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2011 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD INDICATOR LIGHT FOR DOORS ISSUE. CONSUMER HAS DIFFERENT VEHICLE WITH SAME ISSUE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED THE DOOR INDICATOR LIGHT ON THE DASH REMAINED ON, AFTER THE DOORS WERE CLOSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746578August 5, 2015
ELECTRICAL SYSTEM
REAR DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. DOOR IS SHUT BUT HAS DOOR AJAR ALARM AND DOME LIGHTS STAY ON AND CAR ALARM GOES OFF WHILE PARKED WHEN DOOR IS AJAR. IT CONVENIENTLY WENT OUT RIGHT AFTER 50,000MILES AND WARRANTY WAS UP. FORD SHOULD RECALL THIS AS IT SEEMS TO BE VERY COMMON PROBLEM BUT UNFORTUNATELY A LOT OF PEOPLE DON'T KNOW ABOUT THE PROCEDURE TO FILE A COMPLAINT. THE DEALERSHIP WANTED $100 JUST TO LOOK AT THE CAR AND NOT INCLUDING PARTS AND LABOR. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746617August 5, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
MY VEHICLE DISPLAYED THE DOOR AJAR ALARM AFTER THE DOOR HAD BEEN SHUT SECURELY. THIS OCCURRED INTERMITTENTLY FOR TWO DAYS, AND THEN BEGAN TO OCCUR EVERY TIME I GOT IN THE VEHICLE. A COUPLE DAYS LATER IT WENT BACK TO BEING INTERMITTENT. I WOULD NOT GET THE NOTIFICATION WHEN I FIRST GOT IN THE VEHICLE, BUT THEN THE ALARM WOULD GO OFF WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge