Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10762388September 9, 2015
ENGINE
WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED (THE WRENCH LIGHT) APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. EVERYTHING STILL WORKING BUT WHEN YOU PUSHED THE GAS NO PAOWER. MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. WORKED PROPERLY AFTER RESTARTING. CONCERNED IT WILL DO IT AGAIN IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761898September 7, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
DOOR AJAR AND LATCH PROBLEM. * DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED * INTERIOR LIGHT STAYS ON WHEN DOOR IS CLOSED * DOOR WON'T LOCK WHILE VEHICLE IS MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761870September 6, 2015
VEHICLE SPEED CONTROL
DRIVING DOWN SIDE ROAD (THANK HEAVENS) LOST ALL POWER, NO SPEED CONTROL, COASTING TO STOP IN TRAFFIC. SMALL WRENCH SIGNAL SHOWING AWD OFF. STOPPED CAR - RE STARTED CAR AND HAD POWER. THIS HAS HAPPENED TWICE IN THE PAST TWO WEEKS AS IT JUST HAPPENED AGAIN TODAY BEING SEPTEMBER 6TH 2015. SEEING MANY REPORTS OF THIS SAME EXPERIENCE ON INTERNET FORUM, SHOWING REPLACING THROTTLE BODY FOR THE FIX. NEED TO HAVE RE CALL AND CORRECT PROBLEMS PRIOR TO SERIOUS ACCIDENTS IN HIGH VOLUME TRAFFIC. THIS IS THE FORD 3.7 SIX CYLINDER ENGINE IN THE 2011 FORD EDGE. INTERNET SHOWS THIS PROBLEM IN MANY OF THE FORD VEHICLES...VERY VERY DANGEROUS. PLEASE ADVISE OF CURRENT STATUS OR RECALL NOTICES. I HAVE NOT HEARD OF ANY RECALLS AT THIS TIME. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761549September 4, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING LIGHTS ILLUMINATED. AS A RESULT, THE DOORS FAILED TO LATCH AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. THE CONTACT BELIEVED THAT THE FAILURE OF THE DOOR SENSORS CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761628September 4, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS THE FOURTH TIME DOOR SENSOR (DOOR NOT CLOSED) APPEARS AND INSIDE DOME LIGHT IS ON WHILE DRIVING DASH IS LITE UP AND WORST OF ALL THE DOORS DONOT LOCK WHICH CONCERNS US DUE TO HAVING SMALL GRAND KIDS IN BACK SEATING AREA. IF THEY OPEN DOOR AND TAKE THEIR SEAT BELT OFF WE CAN NOT STOP CAR FAST ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761220September 3, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR AJAR LIGHT STAYS ON FOR BOTH THE DRIVER SIDE AND PASSENGER SIDE DOORS. THIS IS CAUSING THE INTERIOR LIGHTS TO STAY ON AND IS DRAINING MY BATTERY. IT IS ALSO CAUSING THE INTERIOR LIGHT TO STAY ON AT NIGHT WHICH IS MAKING IT HARD TO SEE. THE DOORS WON'T LOCK WHEN IN DRIVE BECAUSE OF THIS PROBLEM TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761310September 3, 2015
ENGINE
AT 4 SEPARATE TIMES MY VEHICLE SUDDENLY AND WITHOUT WARNING HAD A TOTAL LOSS OF POWER AT HIGHWAY SPEEDS DURING RUSH HOUR TRAFFIC. I WAS FORCED TO COAST TO THE RIGHT SIDE OF THE ROAD AND ON TO THE SHOULDER WITH OTHER VEHICLES ALL AROUND ME GOING 70 MPH. I STOPPED THE VEHICLE AND RESTARTED IT. IT HESITATED, BUT DID START AGAIN, AND THEN DROVE FINE 10 MINUTES BEFORE DOING THE EXACT SAME THING AGAIN! I TOOK IT TO THE FORD DEALERSHIP AND THEY PERSON AT THE DESK KNEW WHAT IT WAS RIGHT AWAY WITHOUT EVEN LOOKING AT THE CAR: THE THROTTLE BODY. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THESE VEHICLES, AND FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY FOR OTHER CARS WITH A SIMILAR PROBLEM. FOR THE EDGE, HOWEVER, I AM BEING FORCED TO PAY $600 TO REPAIR IT OR RISK MY LIFE BY CONTINUING TO DRIVE IT AS IT IS. FORD KNOWS ABOUT THIS PROBLEM. THEY HAVE EVEN REDESIGNED THE PART. THEY SHOULD BE FORCED TO RECALL THE PART BEFORE SOMEBODY GETS HURT (OR WORSE) BECAUSE OF THEIR MISTAKE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761369September 3, 2015
POWER TRAIN
DRIVING APROX. 40 MPH WRENCH LIGHT COMES ON, CALL DEALERSHIP TO SEE WHAT WOULD CAUSE IT. THEY SAY TO KEEP DRIVING UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEN BRING IT INTO BE CHECKED (100.00). CHECK ENGINE LIGHT CAME ON 3 DAYS LATER, I HAD A LITTLE COMPUTER IT READ CODE P0744, TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT, GENERIC CODE FOR POWER TRAIN PROBLEM. TOOK IT TO FORD DEALERSHIP THEY SAID THEIR COMPUTER WAS READING THAT CODE AS WELL AS NEEDING A NEW PCM (POWERTRAIN CONTROL MODULE). THIS IS COSTING APROX. $655.00 AND THEY ARE NOT SURE IF THAT IS THE ONLY THING IT NEEDS, ONCE THIS IS FIXED THE COMPUTER COULD READ SOMETHING ELSE. THE DEALERSHIP ALSO GAVE US A PRINTOUT STATING THIS IS A COMMON AND KNOWN PROBLEM WITH THE FORD EDGE 2011-2012. CALLED FORD CORP. THEY WERE NOT VERY HELPFUL OTHER THAN SUGGESTING FILING A COMPLAINT. WE WERE TOLD THIS PROBLEM COULD SHUT THE CAR DOWN COMPLETELY WHILE DRIVING, IT MAKES ME A LITTLE SCARED TO DRIVE IT, I DON'T NEED IT BREAKING DOWN WITH MY CHILD IN THE CAR. NOT HAPPY WITH PAYING $100.00 TO BE TOLD IT'S GOING TO COST ANOTHER $650.00 AND IT MAY NOT EVEN FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761409September 3, 2015
ELECTRICAL SYSTEM
IN MAY OF 2014 MY FORD EDGE HAS BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE DOOR BEING AJAR. WHEN THE DOOR IS SHUT THE DOME LIGHTS STAY ON UNTIL YOU GO PUT IT IN DRIVE AND GO OVER 20MPH, THEN THEY SHUT OFF. THATS THE ONLY WAY TO TURN THE LIGHTS OFF. ITS A DOOR SENSOR ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THE DOOR IS COMPLETELY SHUT AND THE DASH ICON SAYS "DRIVER DOOR IS AJAR". IT KILLS THE BATTERY AND WE NEED TO JUMP IT EVERY TIME WE USE THE VEHICLE. I JUST BOUGHT A NEW $109.00 BATTERY AND NEXT WEEK I'LL TAKE IT TO FORD TO PAY THE 500+ DOLLARS FOR A NEW SENSOR. THIS IS A SERIOUS ISSUE AND IT IS A VERY DANGEROUS HAZARD WHEN OPERATING AFTER SUNSET. DRIVING WITH THE DOME LIGHT ON AT NIGHT IS VERY DANGEROUS FOR MY FAMILY. BUILT FORD TOUGH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760993September 2, 2015
ELECTRICAL SYSTEM
DOOR AJAR SENSOR/WARNING WILL NOT CLEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761103September 2, 2015
UNKNOWN OR OTHER
I BELIEVE THE ELECTRONIC THROTTLE BODY HAS FAILED AS THE EDGE HAS SIMILAR MALFUNCTIONS AS OTHER FORDS AFFECTED BY THE DEFECTIVE THROTTLE BODY. THE EDGE DIES IN THE MIDDLE OF DRIVING AND DISPLAY A WRENCH ON THE SYNC SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761126September 2, 2015
STRUCTURE:BODY
THE DRIVER'S DOOR SENSOR IS MALFUNCTIONING. CAUSES A HAZARD AS THE INTERIOR DOME LIGHTS REMAIN ON (A NASTY CONDITION AT NIGHT), AND THE DOORS WILL NOT LOCK USING THE INTERIOR LOCKING CONTROL SWITCH (NOR DO THEY LOCK AUTOMATICALLY WHEN UNDERWAY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760710September 1, 2015
ENGINE, VEHICLE SPEED CONTROL, STEERING
THIS IS NOW THE SEVENTH TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. I'VE TAKEN TO THE DEALERSHIP AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED AND THEY CAN'T REPAIR. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 35MPH TO 60 MPH I HAVE NO WARNING THAT THIS IS ABOUT TO HAPPEN, I LOST MY STEERING, CAR SHUTS DOWN, BRAKES DO NOT WORK. FORD HAS NO IDEA ON HOW TO FIX THIS. I PULL OVER AND WAIT A FEW MINUTES CRANK UP AND GO, SOMETIMES IT DOES IT 5 TO 6 TIMES IN A ROW BEFORE I CAN GET TO THE DEALER. ALSO, MY DRIVER'S SIDE DOOR ALWAYS KEEPS THE DOOR AJAR LIGHT ON, FORD HAS NO CLUE HOW TO FIX THIS EITHER- THE INTERIOR LIGHTS STAYS ON THE WHOLE TIME ALSO. I HAVE TAKEN IT IN SEVERAL TIMES FOR THIS ALSO AND THEY CAN'T FIX IT. I BOUGHT THIS CAR USED AND IT WAS GREAT FOR ONE YEAR AND NOW IT HAS MANY PROBLEMS WHICH I BELIEVE IT DID WHEN I BOUGHT IT. I NOW PUT 93 OCTANE IN IT JUST TO SEE IF THAT HELPS, I HAVE PUT ENGINE CLEANER IN IT, HAD ALL THE FILTERS CHANGED EVERY 3 MONTHS, NOTHING SEEMS TO WORK. I DO HAVE GRANDCHILDREN AND WORRY THAT AN ACCIDENT COULD HAPPEN DUE TO THIS MALFUNCTION. HOW DO I GO ABOUT FILING AGAINST FORD FOR THE LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760713September 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DOOR(S) SHOW AJAR EVEN THOUGH THE DOOR(S) ARE CLOSED. I OPEN AND CLOSE THE DOOR(S) AND THE COMPUTER READS THEM AS BEING AJAR AND THE INTERIOR LIGHTS STAY ON FOR AWHILE. I CAN'T SET MY ALARM BECAUSE OF THE PROBLEM. IN RESEARCHING THE PROBLEM ON THE WEB I FOUND OUT THAT THERE ARE ALOT OF PEOPLE HAVING THE SAME PROBLEM ON THEIR FORD PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760282August 31, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED DECELERATED INDEPENDENTLY WITH THE ILLUMINATION OF THE WRENCH WARNING LIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO CONFIRMED THE ELECTRONIC THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A SPECIAL CUSTOMER SATISFACTION PROGRAM RELATED TO THE ELECTRONIC THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760215August 30, 2015
STRUCTURE:BODY
DRIVER DOOR AJAR WARNING LIGHT STAYS LIT EVEN THOUGH THE DOOR IS CLOSED. THIS CREATES SAFETY PROBLEMS AT NIGHT SINCE THE INTERIOR LIGHTS STAY ON. THIS CAN BE ESPECIALLY CONCERNING FOR SOME THAT MAY BE BOTHERED BY MORE LIGHT INSIDE THE VEHICLE AND FOR THOSE VEHICLES THAT HAVE TINTED WINDOWS. THIS PROBLEM FIRST OCCURRED WITH THE VEHICLE ABOUT 29 MONTHS OLD AND AT ABOUT 39,700 MILES. THE DOOR LATCH WAS REPLACED AT THAT TIME AND IT IS NOW HAPPENING AGAIN - LESS THAN 25 MONTHS LATER AND IN JUST UNDER 27,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760171August 29, 2015
UNKNOWN OR OTHER
DRIVER DOOR AJAR WARNING POPPED UP WHEN I GOT INTO MY CAR IN THE MORNING. CLOSED IT MULTIPLE TIMES BUT WOULD NOT GO AWAY AND INTERIOR LIGHTS REMAINED ON. DEALERSHIP STATED THERE IS A TSB FOR THIS ISSUE AND THEY WILL NEED TO REMOVE DOOR PANEL, LUBRICATE MECHANISM AND RESET MECHANISM. CAR WAS FINE. NEXT DAY, DRIVER DOOR AJAR LIT UP WHILE DRIVING. WAS UNABLE TO GET WARNING TO GO AWAY. INTERIOR LIGHTS REMAIN ON. MECHANISM IS STIFFER NOW AND LOCKED INTO PLACE WHEN I WAS TRYING TO GET THE WARNING TO GO AWAY AND I WAS UNABLE TO CLOSE THE DOOR. AFTER A UNLOCKING/LOCKING, OPENING DOOR HANDLE, FINALLY WAS ABLE TO GET MECHANISM TO MOVE SO THE DOOR COULD BE CLOSED. INTERIOR LIGHTS REMAINED ON BECAUSE WARNING LIGHT REMAINS. I PAID $100 WARRANTY DEDUCTIBLE TO GET IT FIXED AND NOW IT IS WORSE. FORD - REPORT AS RECALL AND FIX THIS!! WHAT IF IT GETS STUCK AGAIN WHILE I AM IN THE CAR? I WILL NOT BE ABLE TO GET OUT BY DRIVER SIDE DOOR. I ALSO DON'T WANT TO BE STUCK WITH A DEAD BATTERY. I AM FEMALE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760043August 28, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE AWD OFF MESSAGE APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. THE CONTACT MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759833August 27, 2015
UNKNOWN OR OTHER
VEHICLE LOST POWER WHILE DRIVING ON BUSY HIGHWAY. I95 MIAMI SOUTHBOUND EXPRESS LANES. WRENCH LIGHT CAME ON, ENGINE WAS SHAKING BALDY. LIMITED SOFT SHOULDER. WIFE WAS VERY SCARED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759565August 26, 2015
VISIBILITY/WIPER
WIPERS HAVE A MIND OF THEIR OWN COMING ON WHEN EVER THEY WANT TO AND RUN ON INTERMITTENT. YOU COULD START THE CAR AND THE WIPERS START. DURING LOVE BUG SEASON SMEARING LOVE BUG GUTS ALL OVER THE WINDOW. CAUSING A DISTRACTION, NOT ONLY TO YOU BUT TO OTHER DRIVERS. TRYING TO FIDDLE WITH THE WIPER CONTROL TRYING TO GET IT TO STOP. I TOOK THE CAR TO NICK NICHOLAS FORD IN CRYSTAL RIVER FL ON 8-26-15 AM. THEY SAID THEY LOOKED AT IT AND THERE WAS NOTHING WRONG. DROVE TO WORK AND AT 11:00 AM ON 8-26-15 IT STARTED AGAIN AND ABOUT EVERY 35 SECONDS THEY WIPE ACROSS THE DRY WINDSHIELD. I CHECKED ON THE INTERNET AND OTHERS ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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