Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10821407January 21, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR REMAINED ILLUMINATED CAUSING THE VEHICLE DOORS NOT TO BE ABLE TO LOCK AND THE INTERIOR LIGHTS ILLUMINATED ON AND OFF, DRAINING THE BATTERY. IT WAS DIAGNOSED THAT THE SENSOR AND THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821211January 20, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOWN HEADLIGHTS ILLUMINATED RANDOMLY AND FAILED TO DIM. IN ADDITION, THE DOOR AJAR SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821235January 20, 2016
STRUCTURE:BODY
AT APPROXIMATELY 73,000 MILES THE 'DOOR AJAR' WARNING LIGHT BEGAN COMING ON OCCASIONALLY EVEN THOUGH THE DOOR WAS SECURELY CLOSED. REOPENING THE DOOR AND SLAMMING IT SEEMED TO OVERCOME THE PROBLEM, BUT IT BECAME MORE FREQUENT. WHEN THIS HAPPENS, THE AUTO DOOR LOCKS DO NOT ENGAGE ONCE THE VEHICLE IS MOVING. THE DOME LIGHTS WOULD ALSO STAY ON AFTER EXITING THE VEHICLE. THERE IS A LIMIT SWITCH INTERNAL TO THE DOOR LATCH ASSEMBLY THAT SENSES THE DOOR LATCH POSITION AND TRIGGERS THE WARNING LIGHT. THIS COMPONENT CAN ONLY BE REPLACED BY REPLACING THE ENTIRE DOOR LATCH MODULE. THE REPAIR COST BY A DEALER IS PROHIBITIVELY EXPENSIVE FOR MANY PEOPLE ($500+). THOSE WHO CHOOSE NOT TO REPAIR IT WILL NOT BE ALERTED IF THEIR DOOR IS NOT LATCHED AS THE WARNING LIGHT WILL BE ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820774January 18, 2016
UNKNOWN OR OTHER
DRIVER DOOR AJAR LIGHT STAYS ON! HAD IT TO THE DEALERSHIP TO BE CLEANED. COST $200.00, LESS THAN 6 MONTHS LATER SAME PROBLEM. SAFETY ISSUES BECAUSE OF THIS; DOME LIGHTS STAY ON UNTIL A CERTAIN SPEED IS REACHED, DOORS DO NOT STAY LOCKED WHILE IN MOTION. MANY OF THESE SUVS HAVE THIS PROBLEM. VERY MUCH A SAFETY ISSUE. FORD NEEDS TO STEP UP AND BE RESPONSIBLE FOR ADDRESSING THIS SAFETY CONCERN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820853January 18, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
THE DRIVER SIDE DOOR IS ALWAYS AJAR. THE DRIVER AJAR LIGHT STAYS ON AT ALL TIMES. THIS CAUSES THE DOME LIGHTS TO STAY ON AT ALL TIMES AND RUN THE BATTER DEAD. USELESS TO PURCHASE ANEW BATTERY! ALSO, THIS CAUSES THE SECURITY SYSTEM TO NOT WORK AND I HAVE TRIED THE WD 40 THING AND ANYTHING ELSE THAT HAS BEEN SUGGESTED TO ME AND NOTHING WORKS. BATTERY IS ALWAYS DEAD AND RECHARGING AND JUMPING ALL THE TIME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820604January 16, 2016
FUEL/PROPULSION SYSTEM
CAR LOOSES POWER WITH NO WARNING,ACCELORATOR DOES NOTHING.HAVE TO TURN CAR OFF AND RESTART.THIS IS A SERIOUS SAFETY PROBLEM,I WAS NEARLY T BONED BY A SEMI CROSSING A MAIN ROAD WHEN I HAD NO POWER AND STALLED IN MIDDLE OF HIGHWAY,IF NOT FOR GREAT REACTION OF SEMI DRIVER IWOULD HAVE BEEN HIT BROADSIDE AT 50 MPH.THIS HAS TO QUALIFY AS A SAFETY RECALL IF EVER THERE WAS A NEED FOR ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819765January 12, 2016
ELECTRICAL SYSTEM
THE DOOR SENSOR IS CONSTANTLY INDICATING THE DOOR IS OPEN EVEN WHEN CLOSED AND SEALED TIGHT. THE INSIDE DOME LIGHTS REMAIN ON BECAUSE OF THIS AND YOU CANNOT SEE THROUGH YOU REAR VIEW MIRROR ESPECIALLY DURING NIGHT DRIVING. IN ADDITION THE LIGHT REMAINS ON EVEN WHEN THE CAR IS PARKED AND YOU HAVE LEFT CAR. THIS ATTACKS THE POSSIBILITY OF A BURGLARY. ALSO WHILE DRIVING THE DOME LIGHT REMAINS ON BECAUSE OF THE DEFECTIVE DOOR SENSOR AND THE DRIVER IS CONSTANTLY SLAMMING THE DOOR TO GET THE SENSOR TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819863January 12, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
(ON MULTIPLE OCCASIONS )MY 2011 FORD EDGE UPON ACCLERATION THE VEHICLE LOSES THE ABILTIY TO ACCLERATE - SHUDDERS AND THE CHECK ENGINE FLASHES OR STAYS ON. SUPPOSEDLY COULD NOT FIND THE "CODE" THAT CAUSED IT. I HAVE HAD THE VEHICLE INTO 2 DIFFERENT DEALER SHIPS - ONE REPLACED THE TRANSFER CASE, THE OTHER THE CATALYTIC CONVERTER AND IGNITION COILS- TO THE COST OF OVER 600.00 ON A USED CERTIFIED VEHICLE. LESS THAN A FEW DAYS LATER SAME ISSUE - BACK TO DEALER SAID IT WAS A LOOSE WIRE. I NOW DRIVE THE VEHICLE VERY TENTATIVELY AND HOPE I DON'T HAVE TO ACCELERATE QUICKLY.THE VEHICLE PERSISTS IN THE ABILITY TO NOT ACCLERATE QUICKLY ( USUALLY AT 55 MPH OR HIGHER )WITHOUT THE ENGINE LIGHT FLASHING OR STAYING ON. IT ALSO SEEMS TO HAPPEN MOST FREQUENTLY ON QUICK ACCLERATION --ON RAMP OR GETTING UP TO FREEWAY SPEED . IT IS VERY DANGEROUS AS THIS USUALLY HAPPENS GETTING ON OR OFF THE FREEWAY OR STAYING UP WITH TRAFFIC, ONCE THE LIGHT GOES ON THE VEHICLE SHUDDERS AND WILL NOT ACCELERATE TODAY IT WILL BE 3 MONTHS FIRST VISIT WAS OCT 29 MILEAGE WAS 68000 AND HAS HAPPENED UP TO TODAY MULTIPLE TIMES AND MILEAGE IS NOW 74000 THE CHECK ENGINE LIGHT IS ON AGAIN BACK TO FORD DEALER AGAIN TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818030January 5, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND THE DOOR AJAR ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818086January 5, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817449January 3, 2016
ELECTRICAL SYSTEM
ON MY 2011 FORD EDGE LIMITED I AM HAVING ISSUES WITH THE DOOR AJAR, LIKE MANY OTHER PEOPLE APPARENTLY. I SOMETIMES HAVE TO OPEN AND SHUT MY DOOR 20 TIMES UNTIL MY INTERIOR LIGHTS TURN OFF SO IT DOESN'T DRAIN MY BATTERY EVEN MORE. THE LOCKS WILL NOT ENGAGE WHEN MY DOOR IS 'OPEN' AND THE DOOR AJAR ALERT WILL STAY ON. THIS ISSUE IS GETTING WORSE EVERY TIME I OPEN THE DOOR AND IS A SAFETY ISSUE. PLEASE RECALL AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817478January 3, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DOOR AJAR LIGHT IS CONSTANTLY ON FOR THE BACK DRIVERS SIDE DOOR. IT CAUSES MY DOORS NOT TO LOCK AND MY LIGHTS STAY ON. IT HAS ALREADY RAN MY BATTERY DOWN AND IT CAUSES MY SECURITY SYSTEM NOT TO WORK. IT IS A SAFETY HAZARD!!! I HAVE CALLED FORD AND THEY SAY IT'S NOT A SAFETY HAZARD AND THERE IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817087December 30, 2015
VISIBILITY/WIPER
CAR WAS OPERATED IN COLD WEATHER ON MONDAY 12/28 AND THE REAR DEFROSTER WAS ACTIVATED. CAR SAT IN GARAGE FROM 12/28 EVENING THRU 12/30 AFTERNOON. SOMETIME AFTER 10:00 PM ON THE 29TH DEC, THE REAR WINDOW EXPLODED. VEHICLE WAS STATIONARY IN THE GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816652December 28, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING - MY FRONT, DRIVER'S SIDE DOOR CONSTANTLY STATES THAT IT IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON LONGER THAN NECESSARY, THE DOORS WILL NOT LOCK WHILE THE VEHICLE IS IN MOTION AND THE DOOR AJAR WARNING REMAINS ON AT ALL TIMES. OTHERS HAVE SUGGESTED USING WD40 AND LUBRICANTS TO CLEAN THE SENSOR. I'VE TRIED THIS, AND IT WORKED FOR A FEW TIMES, BUT THIS IS NO LONGER WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811487December 21, 2015
ENGINE, POWER TRAIN
WHILE DRIVING THE POWERTRAIN ERROR CODE (WRENCH ICON) POPS UP AND MY CARS LOSES ALL ACCELERATION. I'M FORCED TO TRY TO GET TO THE SHOULDER OF THE ROAD WHILE COASTING AND THEN ONCE STOPPED IF I TAKE MY KEY OUT AND REINSERT AND START THE CAR EVERYTHING IS FINE. FORD DEALER CANNOT FIND ANY ERRORS WITH THE VEHICLE AND THIS HAS HAPPENED MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN TO UNEXPECTEDLY LOSE ALL ENGINE POWER WHILE AT HIGH SPEED ON FREEWAYS OR EVEN SIDE ROADS WITHOUT A SHOULDER. THERE ARE LOTS OF PEOPLE WITH THE SAME ISSUE POSTING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811538December 21, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,269.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811605December 21, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ACROSS THE DASH AND DRAINS BATTERY. FAULTY LATCHES ON 2 DIFFERENT DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810895December 17, 2015
SERVICE BRAKES
I HAD LOST MY BRAKES IN SEPT, 2015. HAD NEW ROTORS AND PADS PUT ON, THEN NOTICED THAT THEY WERE GOING TO FLOOR WITH HISSING NOISE, HAD 2 BRAND NEW MASTER CYLINDERS PUT ON, STILL NO CHANGE IN BRAKES, THEN HAD THEM REPLACE BRAKE BOOSTER THE BEGINNING OF DEC, 2015. NO CHANGE IN BRAKES, THEY STILL GO TO FLOOR, I HAVE PUT A LOT OF MONEY INTO DEAD END REPAIRS. FORD GARAGE WANTS ANOTHER $100 DIAGNOSTIC FEE?? FOR WHAT? I HAVE GOTTEN NO ANSWERS, NO HELP. I CALLED FORD WHO STATED THAT THEY WILL COMMUNICATE WITH THE TECH. THE TECHS ARE SAYING THEY HAVE NEVER SEEN THIS BEFORE, AND THAT THE BOOSTER SHOULD OF FIXED PROBLEM. I HAVE NOT HAD MY VEHICLE MORE THAN I HAVE. BORROWING CARS, ETC. ANY HELP?? SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810917December 17, 2015
ELECTRICAL SYSTEM
*FALSE "DOOR AJAR" WARNING LIGHT ON DASH STAYS ON WHEN DOOR IS FIRMLY CLOSED* THIS CAUSES: - INTERIOR DOME LIGHT STAYS ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - THEY KEEP AUTOMATICALLY UNLOCKING (WHILE IN ANY GEAR OR PARKED) WHEN VEHICLE IS ON - DOORS DO LOCK WHEN VEHICLE IS OFF, WHEN LOCKING FROM OUTSIDE - BUT INTERIOR DOME LIGHT STAYS ON AS AN INDICATION SEEMS TO OCCUR MORE FREQUENTLY DURING COLDER TEMPERATURES, AND TAKES LONGER TO "CATCH"/FOR SENSOR TO FINALLY REALIZE THE DOOR REALLY IS CLOSED. THIS HAS BEEN HAPPENING SINCE I BOUGHT VEHICLE (USED) 6 MONTHS AGO, SPORADICALLY AT FIRST, BUT NOW EVERY DAY, SOMETIMES MULTIPLE TIMES A DAY (POSSIBLY BECAUSE OF COLDER TEMPERATURES?).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810196December 15, 2015
ELECTRICAL SYSTEM
I OWN A 2011 FORD EDGE SE. IN THE PAST FEW MONTHS, AFTER CLOSING THE DRIVER SIDE DOOR, THE 'DOOR AJAR' LIGHT REMAINS ON. ALL DOME LIGHTS REMAIN ON. OPENING AND THEN CLOSING THE DOOR CAN TURN THE DOOR AJAR LIGHT OFF. THIS BEGAN AS AN INTERMITTENT OCCURRENCE IN AUGUST. NOW IT OCCURS EVERY TIME I ENTER AND EXIT THE VEHICLE. TO ELIMINATE THE DASHBOARD WARNING LIGHT, I REPEATEDLY OPEN AND CLOSE THE DOOR UNTIL THE DOOR AJAR WARNING TURNS OFF. THIS OPENING AND CLOSING CAN BE ANYWHERE BETWEEN 1 AND 15 TIMES BEFORE EXTINGUISHING THE SENSOR LIGHT. DOING A BIT OF RESEARCH LED ME TO A FAULTY DOOR LATCH SENSOR. THIS A VERY DELICATE LOOKING SWITCH ACCESSIBLE JUST BEHIND THE DOOR LATCH. DEALER ESTIMATE FOR REPAIR: $175 FOR DOOR LATCH SENSOR ASSEMBLY AND $300 LABOR TO INSTALL, TOTAL: $475. FORD MUST KNOW SOMETHING IS WRONG WITH THIS DESIGN. IF I ALLOW THE DOOR AJAR WARNING TO REMAIN ON, THEN PUT THE CAR IS GEAR AND DRIVE AWAY, THE DOME LIGHT WILL TURN OFF, AND REMAIN OFF FOR MY ENTIRE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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