Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10836608February 17, 2016
STRUCTURE:BODY
DOOR AJAR WARNING WHEN DOOR IS SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836693February 17, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TRAVELING AT 55MPH, LOST THRTTLE CONTROL, YELLOW WRENCH ICON APPEARED. WAS ABLE TO PULL OVER. ENGINE WAS STILL RUNNING. TURNED OFF ENGINE, AND RESARTED. EVERYTHING WAS NORMAL ON WAY BACK HOME. CAR STILL PARKED, HAVEN'T BEEN TO DEALER SHOP YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836411February 16, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR LATCH SWITCH. CANNOT LOCK DOORS OR DOME LIGHT ALWAYS STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836546February 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
DRIVING TO WORK ABOUT TEN MILES OF HIGHWAY, MY CAR STARTED RUNNING ROUGH AND SHAKING. I WAS ABLE TO COAST INTO A PARKING LOT THEN MY HEATER STOPPED WORKING A WARNING LIGHT CAME ON "ENGINE COOLANT TEMP" THEN IT DIED COMPLETELY IN A MATTER OF SECONDS, I SAW SOME SMOKE UNDER THE HOOD SO I CALLED FOR HELP. THERE WAS NO OTHER WARNING WHATSOEVER! THE MECHANIC TOLD US THAT THE WATER PUMP HAD GONE OUT AND CAUSED THE ENGINE TO OVER HEAT. IT SHOT COOLANT INTO THE ENGINE AND IT WAS TOTALED. AGAIN THERE WAS ABSOLUTELY NO WARNING AT ALL. NO SENSORS NO ANYTHING. I MAINTAIN MY VEHICLE WITH REGULAR OIL CHANGES ETC. AND IF THERE HAD BEEN ANY WARNING LIGHT I WOULD HAVE TAKEN IT TO MY MECHANIC IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826060February 14, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR LIGHT HAS BEEN ON SINCE I PURCHASED WITH 20K MILEAGE USED. LIGHTS STAY ON FOR 5 MINUTES, AND WILL NOT ALLOW ME TO LOCK DOORS IN BAD NEIGHBORHOODS. I HAVE REPLACED 2 BATTERYS ALREADY , AND NOW HAVE 45K ON ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825908February 12, 2016
ELECTRICAL SYSTEM
THIS IS THE SECOND TIME THE DRIVERS DOOR LATCH HAS FAILED. WHEN IT FAILS YOU CAN'T ALWAYS LOCK DOORS AND LIGHT WILL STAY ILLUMINATED ON THE DASH. THIS ALSO CAUSES THE ELECTRICAL SYSTEM TO STAY ACTIVE EVEN WHEN THE VEHICLE IS OFF CAUSING THE BATTERY TO BE DRAINED. THIS RECENTLY KILLED OUR BATTERY. IT APPEARS AS IF FORD HAS NO FIX FOR THIS AS MANY HAVE SEEN THIS FAILURE TO RECUR EVERY 35K OR SO, GUESS IT DEPENDS ON HOW OFTEN YOU OPEN/CLOSE THE DOOR TO WEAR OUT THE SWITCH. POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824823February 8, 2016
ENGINE
WHILE DRIVING AT APPROX. 45 MPH, THE AWD OFF LIGHT APPEARED, THAN A WRENCH APPEARED. I COULD NO LONGER ACCELERATE AND COASTED OVER TO THE SIDE OF THE ROAD. I TURNED MY CAR OFF. I RESTARTED MY CAR AND CONTINUED DRIVING. I AM GLAD I WASN'T ON A BUSINESS ROAD AND WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. I HOPE SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY ACKNOWLEDGE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824615February 6, 2016
STRUCTURE:BODY, SUSPENSION
WITHOUT ANY FOREWARNING, WE WERE DRIVING ALONG AND HEARD AND FELT SEVERAL LOUD POPS COMING FROM UNDER THE HOOD. WHEN WE STOPPED, WE FOUND A BROKEN WINDSHIELD, THE PASSENGER SIDE WHEEL/TIRE HAD COLLAPSED INTO THE WHEEL WELL, AND THE ENGINE HOOD WAS PUSHED UP ROUGHLY 6" ABOVE WHERE IT'S SUPPOSED TO BE. UPON INITIAL INSPECTION, WE NOTICED THAT THE PASSENGER SIDE STRUT TOWER, WHICH IS OF A RIDICULOUSLY WEAK 2-PIECE DESIGN, THE 2 PIECES HAD COMPLETELY SEPARATED FROM EACH OTHER. NO POTHOLES OR OTHER ROAD HAZARDS WERE HIT, WE WERE DRIVING IN A STRAIGHT LINE. THE APPROXIMATE 9 SPOT WELDS HOLDING THE TWO PIECES OF THE STRUT TOWER TOGETHER COMPLETELY SEPARATED. WHEN THE VEHICLE WAS INSPECTED BY 2 SEPARATE SHOPS, BOTH CLAIMED THAT WAS ABSOLUTELY NO DAMAGE TO ANY OTHER SUSPENSION COMPONENTS, INCLUDING CONTROL ARMS, BALL JOINTS, SWAY BAR, SWAY BAR END LINKS, OR ANYTHING ELSE THAT WOULD'VE CAUSED THE STRUT TOWER TO BREAK IN SUCH A FASHION. SEVERAL INCIDENTS OF THIS HAVE BEEN REPORTED ONLINE AND REFERENCES CAN BE SHARED UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824624February 6, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR INDICATOR COMES ON AS SOON AS CAR IS RUNNINGSHOWING DRIVERS DOOR AJAR. ALSO DOOR LOCK WON'T ENGAGE WHILE THIS INDICATOR IS ON. I HAVE TO OPEN AND CLOSE DOOR REPEATEDLY UNTIL INDICATOR TURNS OFF AND DOORS LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824633February 6, 2016
ELECTRICAL SYSTEM
CAR DOES NOT RECOGNIZE WHEN DRIVER DOOR IS CLOSED , EVEN WHEN CLOSED IT THINKS THE DOOR IS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824263February 4, 2016
ENGINE
TWICE WHILE DRIVING THE VEHICLE OVER 50 MPH, ON A MAIN ROAD, IT LOST POWER AND THE WRENCH LIGHT TURNED ON. THE VEHICLE COASTED TO A STOP AND AFTER A FEW MINUTES WAS ABLE TO BE RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824342February 4, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR LIGHT STAYS ON. THE DOOR IS CLOSED. IT WON'T LOCK THE DOORS WHEN YOU ARE DRIVING. AT NIGHT THIS IS A PAIN SINCE THE DOME LIGHTS STAY ON FOR AWHILE. TRIED WD40 AND NOTHING. FORD NEEDS TO ADDRESS THIS SINCE THERE ARE MANY MANY COMPLAINTS ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824356February 4, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE ENGINE DIED, AS I WAS DRIVING THE CAR DOWN THE INTERSTATE. THE STEERING WHEEL LOCKED AS I TRIED TO EXIT AND MY CAR DRIFTED INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ACCIDENT BUT WHEN I WAS FINALLY ABLE TO GET THE CAR TO THE SIDE OF THE ROAD IT WAS SEVERELY SMOKING AND I HAD TO GET MYSELF AND MY DAUGHTER OUT OF THE CAR IMMEDIATELY. ALSO, THE HEAD GASKETS AND RADIATOR BLEW AND NOW THERE IS A MAJOR ELECTRICAL PROBLEM WITH THE CAR THE SERVICE DEPARTMENT COULD NOT DIAGNOSE AFTER 5 HOURS OF INVESTIGATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823819February 2, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SWITCH ON SHIFTER THAT TELLS THE COMPUTER WHETHER THE CAR IS IN PARK OR RUNNING MALFUNCTIONED. COMPONENT REQUIRES REPLACEMENT OF THE ENTIRE SHIFTER AND HAS THE ABILITY TO CAUSE THE VEHICLE NOT TO START SINCE IT NEVER REGISTERS THAT IT IS IN PART WHEN STOPPED. BACKUP CAMERA LINKAGE FAILURE RENDERING THE BACK CAMERA INOPERATIVE. THE VEHICLE WAS STATIONARY BUT PROBLEM WITH SHIFTER SWITCH REPORTING THE CAR NOT IN PARK COULD RESULT IN THE CAR NOT CUTTING OFF OR STOPPING WHEN RUNNING. TO FIX THESE MALFUNCTIONS AND FAILURES COST OVER $900 DOLLARS. THESE ARE ENGINEERING DEFECTS NOT OWNER RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823379February 1, 2016
ELECTRICAL SYSTEM
REAR HATCH AJAR ALARM GOES OFF CONSTANTLY DURING WARMER WEATHER. THIS CAUSES DOME LIGHT TO GO OFF AND ALSO UNLOCKS DOORS. IT DOES THIS WHILE IN MOTION. COLDER WEATHER THIS PROBLEM GOES AWAY SEEMS LIKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823362January 31, 2016
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR WILL OFTEN REPORT THAT IT HAS BEEN LEFT AJAR WHEN IT REALLY HASN'T. THIS CAUSES THE DOME LIGHT TO STAY ON AT NIGHT WHILE DRIVING FOR A TIME WHICH IS DISTRACTING. IT ALSO HIDES THE FACT WHEN THE DOOR ACTUALLY IS AJAR BECAUSE YOU ASSUME THE SENSOR IS JUST ACTING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823245January 30, 2016
STRUCTURE:BODY
DRIVER DOOR AJAR ALERT REMAINS ON ALL THE TIME, EVEN THOUGH THE DOOR IS SHUT AND LATCHED AND PREVENTS THE DOORS FROM LOCKING WITH THE AUTOMATIC LOCK BUTTONS AND KEYLESS ENTRY PAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823015January 29, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE FRONT DRIVER DOOR WAS PROPERLY CLOSED. IN ADDITION, THE FRONT AND REARS DOORS LOCKED AND UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822498January 27, 2016
STRUCTURE:BODY
DOOR AJAR SENSOR STAYS ON FOR DRIVER'S DOOR, INTERIOR LIGHTS WON'T GO OFF AND CREATES A NIGHT DRIVING HAZARD, LOCKS WON'T LOCK WHILE IN THE CAR AND THIS IS ALL BECAUSE OF A FAULTY LATCH. FORD IS AWARE OF THE PROBLEM AND EVEN HAS A BULLETIN OUT ABOUT IN WHICH I FOUND IN THE ALL DATA SYSTEM BUT WON'T DO ANYTHING ABOUT IT. LABOR ALONE TO FIX THE PROBLEM WAS QUOTED TO ME AS $300 FROM MY LOCAL DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822118January 25, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT IT WAS THE REAR DRIVER SIDE DOOR THAT TRIGGERED THE FALSE READING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE DRIVER'S DOOR AND THE PASSENGER'S DOOR BOTH FAILED. UPDATED 12/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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