Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10850060March 16, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR WILL CLOSE PROPERLY AND LOCK. INTERIOR LIGHTS REMAIN ON IN CAR, DRAINING BATTERY. HAD FIXED THREE YEARS AGO AND PROBLEM HAS RETURNED. RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS CAR. SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850089March 16, 2016
UNKNOWN OR OTHER
THE SENSOR IN THE DRIVERS SIDE DOOR HAS MALFUNCTIONED AND THE "DRIVER DOOR AJAR" MESSAGE IS ON ALL THE TIME. THIS ALSO PREVENTS THE DOORS FROM LOCKING. FORD KNEW OF THIS ISSUE WHILE MY VEHICLE WAS UNDER WARRANTY AND DID NOT REPLACE THE SENSOR. AFTER MINIMAL RESEARCH I HAVE FOUND THIS IS A KNOWN ISSUE WITH 2011/2012 FORD EDGES BUT NO RECALL HAS BEEN ISSUED. THIS INITIALLY STARTED IN 2014 BUT THE FORD SERVICE DEPARTMENT "SCRAPED THE PLATES" WHICH WORKED FOR ABOUT 9 MONTHS, UNTIL MY VEHICLE WAS OUTSIDE OF THE 36000 MILE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849863March 15, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ON WITH ALL DOORS CLOSED. THE DRIVERS DOOR IS THE ONE AFFECTED. THIS TURNS ON THE DOME LIGHT WHICH CAN CAUSE THE BATTERY TO DRAIN LEAVING A PERSON STRANDED. ALSO, IT CAUSES THE BRAKE AND PARKING LIGHTS TO COME ON WITH NO ONE IN THE VEHICLE. THE DOOR AJAR LIGHT ALSO PREVENTS THE DOORS FROM LOCKING WITH THE KEY IN THE IGNITION. THE DOOR AJAR LIGHT COMES ON WHETHER THE CAR IS TURNED ON OR NOT. THE DEALER SAID THAT THEY HAVE TO REPLACE THE DRIVERS DOOR LATCH. I HAD FORD REPAIR THIS PROBLEM IN THE PAST. I HAVE IT IN THE FORD DEALER AGAIN TODAY FOR THE SAME REPAIR. I'VE UPLOADED THE RECEIPT FROM FIRST REPAIR. MY CAR IS STILL BEING WORKED ON AT FORD DEALERSHIP AND I DON'T HAVE THE RECEIPT YET FOR THE SECOND REPAIR. I THINK THIS SHOULD BE A RECALL ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846403March 14, 2016
ELECTRICAL SYSTEM
DRIVER DOOR SENSOR SHOWS DOOR OPEN AND IT IS CLOSED. LIGHT STAYS ON AND DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846352March 13, 2016
EXTERIOR LIGHTING
THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED CAUSIN THE ENTERIOR LIGHTS TO STAY ON, POSSIBLY DRAINING THE BATTERY OVERNIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845884March 10, 2016
UNKNOWN OR OTHER
IN FEBRUARY OF 2015 MY FORD EDGE STARTED TO HAVE ISSUES WITH THE DRIVER DOOR AJAR EVEN WHEN THE DOOR WAS DEFINITELY CLOSED WHICH CAUSES THE VEHICLE TO NOT BE ABLE TO LOCK AND STAY LOCKED, AS WELL AS FOR DOME LIGHT STAYING ON. I HAD THE DOOR SHOCKED BY FORD AND IT WORKED FOR LESS THAN A YEAR, ONCE AGAIN THE DRIVER DOOR AJAR IS HAPPENING AND I'M UNABLE TO KEEP MY DOOR LOCKED WHILE IN THE VEHICLE AND DRIVING AND MY DOME LIGHT WILL CONSISTENTLY STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840291March 7, 2016
FUEL/PROPULSION SYSTEM
CAR STALLED WHEN ENMOTION AT 40 MPH WRENCH LIGHT COMES ON ALSO AWD LIGHT STOP TURN OFF ENGINE AND RESTART CAR IT RUNS NORMAL AT THAT POINT BUT WILL DO AGAIN UNEXPECTING AT ANOTHER TIME AND PLACE .SPEED IS NO FACTOR AT ANY GIVEN SPEED IT WILL STALL.IT IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840016March 5, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL. THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES. WILL NOT GO OFF NO MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOME LIGHT STAYS ON, RUNDS THE BATTERY DEAD. I HAVE TRIED EVERY THING INCLUDING WD 40. I BELIEVE IT IS THE SENSOR BUT I AM NOT A MECHANIC SO.... I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT EVERYONE THAT OWNS A FORD EDGE HAS THIS ISSUE. I CAN NOT BELIEVE THERE IS NOT A RECALL ON THIS ISSUE.MY DRIVER DOOR HAS AT TIMES NOT LATCHED COMPLETELY. I BELIEVE THIS IS A SAFETY ISSUE AS I AM DRIVING ON THE FREEWAY AND HAVE SMALL CHILDREN. FORD NEEDS TO GET THEIR ACT TOGETHER AND RECALL THIS ISSUE FOR EVERY ONE THAT OWNS A FORD EDGE. I HAVE BOUGHT FORDS FOR YEARS. THIS WILL BE MY LAST. THIS ISSUE IS EVERYTIME YOU ENTER THE VEHICLE. STATIONARY, DRIVING, FREEWAY, HIGHWAY, TURNING. THIS HAS BEEN GOING ON FOR MONTHS NOW. HAS BEEN A CONTINUING PROBLEM FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839871March 4, 2016
STRUCTURE:BODY
DRIVER'S DOOR AJAR SWITCH IS FAILING CAUSING THE DOOR AJAR WARNING LIGHT TO BE ILLUMINATED AND THE INABILITY TO LOCK THE VEHICLE'S DOORS WHEN DRIVING OR WHEN PARKING VEHICLE. SEARCH ON INTERNET INDICATES ISSUE IS WIDESPREAD ON THIS VEHICLE LINE WITH REPAIR COSTS IN THE $30-$500 RANGE. VEHICLE HAS 68,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839769March 3, 2016
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR LATCH WILL NOT LATCH PROPERLY CAUSING THE DOOR AJAR LIGHT TO STAY ON. THE DOOR SHUTS AND LOCKS BUT THE DOOR AJAR LIGHT STAYS ON. WHEN THE VEHICLE IS IN MOTION THE CAR WILL NOT LOCK ALL THE DOORS BECAUSE IT IS SENSING THAT THE FRONT DOOR IS NOT SHUT. THE INTERIOR LIGHTS STAY ON CAUSING IT HARD TO SEE AT NIGHT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839418March 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHEN ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838759February 27, 2016
ELECTRICAL SYSTEM
HAVE STARTED TO RECEIVE "DOOR AJAR WARNING" INDICATION WHEN THE DRIVER DOOR IS CLOSED. HAVE RESEARCHED ON-LINE SITES AND FOUND IT TO BE A VERY COMMON PROBLEM WITH THIS MODEL FORD VEHICLE. I CONSIDER THIS TO BE A PERSONAL SAFETY ISSUE AS THE VEHICLE'S DOORS WILL REMAIN UNLOCKED UNTIL THE PROBLEM IS ADDRESSED. IF I GET THE WARNING TO GO AWAY WHEN THE VEHICLE IS STATIONARY THE DOORS WILL LOCK AND I CAN BEGIN MY DRIVE. ON NUMEROUS OCCASIONS AS I AM DRIVING THE WARNING WILL RETURN AND THE DOORS WILL UNLOCK AUTOMATICALLY. THIS CAN BE VERY UNNERVING AND FRIGHTENING AT TIMES AS THE INTERIOR LIGHTS WILL COME ON AS PART OF THIS PROBLEM. WHEN THIS HAPPENS AT NIGHT THE DRIVER'S VISION IS COMPROMISED BY THE INTERIOR LIGHTS AND DRAWN AWAY FROM THE ROAD. IN ADDITION, THE SAFETY OF THE VEHICLE'S OCCUPANTS IS COMPROMISED AS THE DOORS REMAIN UNLOCKED. THIS PROBLEM NEEDS TO BE ADDRESSED BY FORD AND A RECALL ISSUED. I HAVE INQUIRED WITH MY LOCAL DEALER AND RECEIVED AN ESTIMATE OF $600 FOR THE REPAIR TO BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838553February 26, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR AJAR WARNING LIGHT REMAINS ON AND ALL DOORS WILL NOT LOCK UNTIL DOOR IS SLAMMED REPEATEDLY UNTIL WARNING LIGHT GOES OFF. INTERIOR DOME LIGHTS REMAIN ON ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837930February 24, 2016
ELECTRICAL SYSTEM, INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD NOT RESPOND WHEN THE VEHICLE WAS OFF AND REMAINED ILLUMINATED. THE DOOR AJAR INDICATOR ILLUMINATED EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT STATED THAT THE LIGHTS WERE ABLE TO BE SWITCHED OFF AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 04/20/16*LJ UPDATED 6/6/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837927February 24, 2016
ELECTRICAL SYSTEM, INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE DOOR WAS CLOSED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE INTERIOR LIGHTING REMAINED ILLUMINATED WHEN DRIVING, WHICH DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE EVALUATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838038February 24, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SECURED. WHEN THE FAILURE OCCURRED, THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837664February 23, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO EXIT THE VEHICLE AND SLAM THE FRONT PASSENGER SIDE DOOR IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED AND ALL THE INTERIOR LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837811February 23, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT IS ON AND DOME LIGHTS STAY ON. CAR WONT START AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837397February 22, 2016
ELECTRICAL SYSTEM, POWER TRAIN
DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLEARLY CLOSED. THE CAR WILL NOT STAY LOCKED; I PRESS THE DOOR LOCK AND THE DOORS LOCK AND THEN IMMEDIATELY UNLOCK SO I CANNOT HAVE MY CAR DOORS LOCKED WHILE I AM DRIVING. THIS IS A CONSTANT PROBLEM; IT IS NOT INTERMITTENT. I AM VERY DISAPPOINTED IN THIS CAR. I HAVE HAD TO HAVE THE THROTTLE BODY REPLACED AT A COST OF $500.00, I HAVE HAD A BRAKE BOOSTER FAILURE WHICH HAD TO BE FIXED, AND NOW THIS PROBLEM WHICH I READ IS A COSTLY FIX. THIS IS MY FIRST FORD VEHICLE; WHAT IS THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837393February 21, 2016
UNKNOWN OR OTHER
THE DOOR AJAR ALARM ON THE PASSENGER DOOR WILL NOT TURN OFF EVEN THOUGH THE DOOR IS SHUT. THIS CAUSES THE DOOR LOCK NOT TO ENGAGE AND THE INSIDE LIGHTS TO STAY ON EVEN WHILE DRIVING. I DON'T HAVE A WAY TO LOCK MY DOORS, EVEN MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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