Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10853613April 5, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR SENSOR MALFUNCTIONING. ELECTRICAL/SENSOR FAULT CAUSING DOORS TO NOT LOCK. RESULTS IN LIGHTS STAYING ON AND DEPLETES THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853344April 4, 2016
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR AJAR SENSOR IS FAULTY AND KEEPS THE DOOR AJAR WARNING ON THE DASH, IT ALSO KEEPS THE DOME LIGHTS ON IN THE CAR WHICH CAN OBSTRUCT SIGHT DURING NIGHT TIME DRIVING, IT ALSO RUNS THE BATTERY DOWN CAUSING US TO CONTINUOUSLY START THE CAR OR LET THE BATTERY COMPLETELY DIE, IT ALSO KEEPS THE DOORS FROM LOCKING WHICH COULD RESULT IN MY CAR BEING BROKEN INTO. THIS WARNING STAYS ON ALMOST ALWAYS WHETHER THE CAR IS STATIONARY OR BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853420April 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR SENSOR, LATCH ISSUES. KNOWN PROBLEM WITH FORD VEHICLES. DOOR AJAR STAYS ON WHICH DRAINS THE BATTERY HENCE THE DOME LIGHTS STAY ON. MY FORD EDGE WILL NOT LOCK, CAUSING VERY DANGEROUS CIRCUMSTANCES WHEN DRIVING OR STOPPED AT A LIGHT IN AN AREA THAT IS UNSAFE. WILL NOT LOCK WHILE PARKED, IN DRIVE (ON HIGHWAY OR ROAD) OR WITH THE IGNITION TURNED OFF. I WAS OVER MY WARRANTY BY 1,000 MILES AND FORD CUSTOMER SERVICE REFUSED TO HELP ME, TOLD ME TO TAKE IT IN AND PAY FOR THE WORK AND SERVICE CALL AND SUBMIT A CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853067April 2, 2016
ELECTRICAL SYSTEM
DOOR LATCH CENSURE NOT OPERATING PROPERLY, IT INDICATES THE DOOR IS OPEN ALL OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853003April 1, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED ALSO. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SWITCH AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853013April 1, 2016
ELECTRICAL SYSTEM
I OWN A 2011 FORD EDGE. NOT LONG AFTER THE WARRANTY RAN OUT MY FRONT DRIVERS DOOR AJAR LIGHT CAME ON. MY DOOR WAS DEFINITELY CLOSED BUT THE LIGHT REMAINS ON. THIS CAUSES THE DOOR LOCKS TO NOT LOCK THE DOORS WHILE DRIVING. WHEN I PARK THE CAR THE EXTERIOR REAR VIEW MIRRORS DOWN LIGHT STAYS ON, THE INTERIOR LIGHTS STAY ON AND SOME DASH LIGHTS. I'VE GONE OUT TO THE GARAGE 4 HOURS AFTER I'VE GOTTEN HOME AND FOUND THEM STILL ON. YES I HAD TO REPLACE THE BATTERY AFTER FINDING IT DEAD. NOW THE REAR DRIVERS DOOR IS SHOWING ITS AJAR ON MY DASH. THIS IS A SAFETY ISSUE. I CAN'T LOCK THE DOORS WITH MY GRANDKIDS IN THE BACK SEAT. I CAN'T LOCK THE DOORS WHEN I'M DRIVING AT NIGHT OR THROUGH SCAREY AREAS.I TRAVEL WITH MY HUSBAND WHO IS HANDICAPPED AND I CAN'T BE SURE THAT MY CAR WILL START WHEN I RETURN TO IT. I SEE MANY STORIES LIKE MY OWN FROM OTHER EDGE OWNERS AND I HOPE THEY TAKE A GOOD LOOK AT THIS PROBLEM. IT'S WIDESPREAD, DANGEROUS AND AN EXPENSIVE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853027April 1, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVERS SIDE DOOR ALWAYS SAYS IS AJAR CAUSING MY FIANC TO DRIVE AROUND WITH THE DOME LIGHTS ON. SHE ALREADY HAS TROUBLE SEEING AT NIGHT AND THIS IS A DISASTER WAITING TO HAPPEN. THE DOOR IS CLEARLY CLOSED. I NOTICED THE DOOR SENSORS ARE BUILT INTO THE LATCH SO I LOOKED UP HOW HARD IT WOULD BE TO CHANGE WITH THE PART O AMAZON AND CAME ACROSS HUNDREDS MAYBE EVEN THOUSANDS OF PEOPLE ALL WITH THE EXACT SAME PROBLEM. I DON'T UNDERSTAND HOW THIS ISN'T A RECALL WITH SO MANY VEHICLES MALFUNCTIONING OVER MANY MANY YEARS! DO THE RIGHT THING! LIVES ARE AT STAKE! IF YOU DO RIGHT BY YOUR CUSTOMERS WE WILL CONTINUE TO BUY YOUR GREAT PRODUCTS! BUT NOT AT THE COST OF WHAT COULD HAPPEN IF THIS CONTINUES. I THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852616March 31, 2016
UNKNOWN OR OTHER
IT'S MY 2011 FORD EDGE SEL. THE DRIVER AJAR LIGHT STAYS ON ALL THE TIME NO MATTER HOW HARD I SLAM THE DOOR. THIS SITUATION IS UNSAFE BECAUSE WHILE DRIVING IT LEAVES ALL THE DOORS UNSECURED. THIS IS NOT RIGHT, ANYONE COULD COME AT THE LIGHTS OR STOP SIGNS AND OPEN UP THE VEHICLE. ALSO IT NOT SAFE FOR THE KIDS. THIS IS A BIG SECURITY ISSUE THAT NEEDS TO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852673March 31, 2016
ELECTRICAL SYSTEM
DOOR AJAR SENSOR WILL NOT GO OFF AND HAS LED TO THE DOME LIGHT NOT SHUTTING OFF AND WILL KILL THE BATTERY. TAKES 10-15 MINUTES OF OPENING AND SHUTTING BOTH DOORS ON THE DRIVERS SIDE. IF I DON'T DO THIS I WILL END UP WITH A DEAD BATTERY! USUALLY THIS HAPPENS WHEN I START MY CAR OR GET OUT OF MY CAR. THERE HAS ALSO BEEN A COUPLE TIMES WHEN WHILE DRIVING THE DOOR AJAR SENSOR AND DOME LIGHT COME ON. THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852835March 31, 2016
ELECTRICAL SYSTEM
MY WIFE AND I BOUGHT A 2011 FORD EDGE ON OCTOBER 28, 2015 WITH PREMIUM CARE EXTENDED SERVICE PLAN. WE ASKED BEFORE WE TOOKED THE PLAN WHAT WAS COVERED. IT WAS EXPLAINED TO US THAT IT WAS COVERED FROM BUMPER TO BUMPER FOR 36,000 MILES OR 36 MONTHS. WE HAVE A ISSUE WITH OUR SUNROOF NOT CLOSING WHEN STATIONARY. YOU HAVE TO HOLD THE BUTTON AND PULL IT SHUT. THEY EXPLAINED TO US THAT THEE WARRANTY COVERS THE MOTOR WHICH THEY HAVE ALREADY REPLACED AND IT DID NOT SOLVE THE PROBLEM. THEY SAY IT IS THE TRACK AND WE WERE TOLD THAT IS NOT COVERED, I WAS TOLD BY THE MECHANIC AT THE DEALERSHIP SERVICE CENTER WHERE WE PURCHASED THE VEHICLE FROM THE TRACK SHOULD HAVE NOT GONE BAD THAT SOON. THE ONLY THING WE WERE GIVEN SHOWING WHAT THE PREMIUM CARE WARRANTY COVER IS A PARTIAL LIST. WHEN YOU GO TO THE WEBSITE IT STILL ONLY SHOWS YOU PARTIAL LIST LIKE THE BROCHURE.FORD NEEDS TO DO A RECALL OR REPLACE IT.BECAUSE I HAVE FOUND NUMEROUS PEOPLE OF THE SAME MODELS OR OLDER OR NEWER MODELS WHERE CAR BUYERS ARE TOLD OR WHEN A QUESTION IS ASKED TO A SALEMAN AND TO THERE BOSSES YOU TAKE THERE WORD FOR IT AND THAT IT IS TRUE BECAUSE THEY ARE TRAINED TO DO THERE JOB AND RESEARCH OF THE FORD VEHICLES AND THE WARRANTY THEY OFFER. WHEN PEOPLE ARE TOLD WRONG THEY DON'T GO BACK OR THEY LOSE CUSTOMERS DO TO NOT BEING DONE RIGHT. ALL WE IS ASKING IS FOR THEM TO STAND UP TO THEIR WORD AND FIX THE PROBLEM SINCE THEIR EMPLOYEES DON'T HAVE A CLEAR UNDERSTANDING OF A PRODUCT OF WHAT THEY ARE SELLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852345March 30, 2016
ELECTRICAL SYSTEM
DASHBOARD DISPLAYS DRIVER SIDE DOOR AJAR WHEN DOOR IS LOCKED. DOME LIGHTS REMAIN ON AND ALARM SYSTEM CANNOT BE ARMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852301March 29, 2016
ELECTRICAL SYSTEM
CLOSED DOOR SENSOR FAULTY. CAUSES INTERIOR LIGHTS TO STAY ON, DOORS FAIL TO REMAIN LOCKED WHILE DRIVING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852327March 29, 2016
UNKNOWN OR OTHER
THE DRIVER DOOR AJAR SWITCH WILL NOT SENSE THE DOOR IS SHUT WHEN THE VEHICLE IS STATIONARY. THE LIGHT WILL NOT GO OUT AFTER REPEATED SHUTTING. WHEN BACKING OUT OF MY GARAGE, I CANNOT SEE WHEN IT IS DARK BECAUSE THE INTERIOR LIGHTS BLIND THE DRIVER. I AM FEARFUL I WILL HIT SOMEONE WHILE BACKING UP. WHEN DRIVING FORWARD, THE LIGHTS GO OUT AROUND 15 MPH. THE DOOR AJAR SWITCH IS ON EVERY TIME THE DOOR IS SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852017March 28, 2016
STRUCTURE:BODY
DRIVER DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHTS STAY ON FOR ABOUT 5 MINUTES AFTER BEGINNING TO DRIVE. THEY DO STAY ON FOR ABOUT 15 MINUTES AFTER PARKING. THE CAR ALARM WILL RANDOMLY GO OFF BECAUSE OF THE DOOR AJAR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851722March 26, 2016
ELECTRICAL SYSTEM
THE DRIVER SIDE REAR DOOR AJAR LIGHT IS ON AND NO MATTER HOW MANY TIMES I CLOSE THE DOOR IT WILL STAY ON. IT WILL STAY ON WHEN I'M DRIVING AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851803March 26, 2016
ELECTRICAL SYSTEM
DOOR AJAR SENSOR STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851338March 24, 2016
ELECTRICAL SYSTEM
WHEN I GO TO SHUT MY DRIVERS SIDE DOOR IT TELLS ME THAT'S IT'S NOT SHUT WHEN IT DEFINITELY IS. THIS CAUSES MY INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON. IT TAKES MULTIPLE TIMES OF OPENING AND CLOSING THE DOOR FOR IT TO FINALLY REGISTER THAT THE DOOR IS INDEED SHUT. IT DIDN'T START UNTIL A FEW MONTHS AFTER OWNING THE VEHICLE. WHEN IT FIRST STARTED IT HAPPENED MAYBE ONCE A MONTH BUT RECENTLY IT'S BEEN EVERY TIME I GET INTO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851129March 22, 2016
STRUCTURE:BODY
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. HAVE TO OPEN AND SHUT DOOR MANY TIMES TO GET THE SIGNAL TO GO OFF AND THE DOOR TO LOCK. I COMPLAINED ABOUT THIS PROBLEM ABOUT 2 YEARS AGO TO FORD THEY DID SOMETHING AND IT WORKED NOW IT IS DOING IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850286March 17, 2016
ELECTRICAL SYSTEM
DOOR SENSOR FAILS TO REGISTER THAT THE DOOR IS CLOSED. WON'T ALLOW DOORS TO LOCK WHILE OPERATING THE VEHICLE. SENSOR WILL RANDOMLY FAIL, CAUSING THE INTERIOR AND EXTERIOR LIGHTS TO COME ON, SOMETIMES DRAINING THE BATTERY. THIS IS A HUGE PROBLEM, AND THERE ARE THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS. FORD IS UNWILLING TO COVER REPAIR COSTS AND WILL NOT WARRANTY THEIR WORK IF YOU HAVE THEM REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850315March 17, 2016
STRUCTURE:BODY
DRIVER DOOR IS OPEN, WHEN IT IS CLEARLY CLOSED CAUSING THE DORM LIGHT TO STAY ON. THE CAN BE STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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