Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10861506April 26, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ON DESPITE DOOR BEING SECURELY CLOSED WHICH PREVENTS DOOR FROM AUTO LOCKING AT SPEEDS OVER 15 MILES AN HOUR OR BEING ABLE TO BE LOCKED USING CONTROL PANEL OUTSIDE. POSES HAZARD AS IT CAN REGISTER AJAR WHILE DRIVING AND UNLOCK THE DOOR AT RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861360April 25, 2016
UNKNOWN OR OTHER
DRIVERS DOOR AJAR LIGHT SHOWS ACTIVE WHEN DOOR IS FULLY CLOSED. AUTOMATIC LOCKS FAIL, INTERIOR LIGHT REMAINS ON. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS THAT HAVE BEEN VERIFIED AT MY LOCAL DEALERSHIP. I HAVE CONTACTED FORD CUSTOMER RELATIONS, AS DID THE SERVICE REPAIR MANAGER,AND THEY HAVE OFFERED NO ASSISTANCE TO REPAIR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861111April 24, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
FAULTY DRIVER SIDE DOOR LATCH ASSEMBLY. FORD KNOWS OF ISSUE IN TSB'S. DOORS WON'T LOCK AT HIGHWAY SPEEDS DUE TO DOOR AJAR BEING SENSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861122April 24, 2016
UNKNOWN OR OTHER
DOOR LOCKS CONTAIN FAULTY "DOOR AJAR" SENSORS. THEY FALSELY REPORT THE DOOR IS OPEN WHEN IT IS PROPERLY LATCHED, PREVENTING YOU FROM LOCKING THE DOORS WHILE INSIDE THE VEHICLE WHILE STATIONARY. WHEN THE VEHICLE IS MOVING THEY WILL TRIP TO "DOOR IS AJAR" TURNING ON THE DOME LIGHTING AND UNLOCKING THE DOORS. I FEEL THIS IS A SAFETY HAZARD WHILE MOVING, IT ALLOWS YOUNG CHILDREN TO OPEN THE DOORS, REGARDLESS OF THE LOCK SWITCH SETTINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860925April 22, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING STAYS ON WHILE DOOR IS SHUT. THE DOORS ARE UNABLE TO LOCK WHEN VEHICLE IS IN MOTION AND DOME LIGHTS REMAIN LIT AT NIGHT MAKING IT DIFFICULT TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860473April 20, 2016
ELECTRICAL SYSTEM
WHEN STATIONARY AND 1ST STARTED IT WILL STATE THAT THE DRIVER DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. THIS HAS CAUSED MY DOORS NOT TO LOCK AND THIS IS A SAFETY CONCERN. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860540April 20, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ALTHOUGH THE DOOR WAS CLOSED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860282April 19, 2016
UNKNOWN OR OTHER
FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY ON AND UNABLE TO LOCK VEHICLE DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860342April 19, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER STARTING THE VEHICLE, THE PASSENGER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOORS FAILED TO LOCK. DUE TO THE FAILURE, THE BATTERY WAS COMPLETELY DRAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH WIRE HARNESS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,948.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859995April 18, 2016
EXTERIOR LIGHTING
I AM HAVING PROBLEMS WITH DRIVER DOOR. THE DASH LIGHT APPEARS SAYING DOOR AJAR AND MY DOME LIGHT STAYS ON, EVEN THOUGH THE DOOR IS SHUT. IF I OPEN AND SHUT THE DOOR MULTIPLE TIMES IT SOMETIMES GOES OUT. THIS IS A SAFETY ISSUE AS MY DOOR DOES NOT LOCK IN THUS CONDITION. THIS HAPPENS WHEN STATIONARY. IF I CAN'T GET THE DOOR AJAR LIGHT TO GO OUT AND I DRIVE DOWN THE ROAD IT STAYS ON. I TOOK MY VEHICLE TO THE DEALER AND THEY GAVE ME TWO OPTIONS, TRY CLEANING THE LATCH ASSEMBLY, WHICH MAY OR MAY NOT HELP OR TO REPLACE THE PART. I HAVE NOT DONE EITHER AT THIS POINT. IT WILL BE $150 TO CLEAN IT OR $300 TO REPLACE. I TOLD THEM I NEEDED TIME TO MAKE A DECISION. THIS WAS ON APRIL 15,2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860123April 18, 2016
EXTERIOR LIGHTING
INTERIOR LIGHT WOULD STAY ON WITH FALSE DOOR OPEN SIGNAL ON DRIVER SIDE, THEN SAME THING ON PASSENGER SIDE. UNDER WARRANTY AT THE TIME BUT HAD $100 DEDUCTIBLE PAID ON EACH SIDE. NOW WARRANTY IS UP AND R/REAR SIDE DOOR AJAR LIGHT STAYING ON. THIS HAS TO BE MANUFACTURED ISSUE AND RECALLED. 2011 EDGE WITH NOW 86000 MILES. HELP PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860193April 18, 2016
ELECTRICAL SYSTEM
DRIVER DOOR OPEN KEEPS SHOWING UP EVEN WHEN THEN DOOR IS SHUT. THIS RESULTS IN INSIDE LIGHTS NOT SHUTTING OFF AND OTHERS ANNOYING THINGS AS WELL. I AM HAVING TO RESHOT THE DOOR SEVERAL TIMES WHILE TRYING TO DRIVE THE VEHICLE. THIS IS NOT SAFE. WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859972April 17, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
INTERIOR LIGHTING STAYS ON WHEN IN PARK OR DRIVING BECAUSE OF DOOR SWITCH MALFUNCTION SAYING DOOR IS AJAR WHEN IT IS IN FACT CLOSED CREATES DRIVING HAZARD WHEN LIGHTS WILL NOT TURN OFF AND GLARING OFF WINDSHIELD MAKING DRIVING AT NIGHT DANGERS PLEASE MAKE A RECALL AND FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859979April 17, 2016
UNKNOWN OR OTHER
THE DRIVER DOOR AJAR WARNING AND PASSENGER DOOR AJAR WARNING COMES ON WHEN THE DOORS ARE NOT AJAR, AND DOORS WILL NOT LOCK, IT HAPPENS WHEN YOU PUT THE CAR IN GEAR. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855220April 13, 2016
ENGINE
WHILE DRIVING, THE AWD TURNED OFF & THE ENGINE STALLED. A WRENCH LIGHT AND ENGINE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY ADVISED IT WAS THE THROTTLE BODY. THE FIRST OCCURENCE, I WAS ADVISED TO IGNORE IT. THE SECOND OCCURENCE I ASKED IT TO BE FIXED & WAS TOLD THE PART WAS BACK ORDERED APPROXIMATELY 6 WEEKS. THERE HAVE BEEN MULTIPLE INSTANCES SINCE THEN WHERE THE CAR HAS DIED WHILE DRIVING, OR SOMETIMES WHILE STOPPED AT A LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855238April 13, 2016
STRUCTURE:BODY
THE DRIVER SIDE FRONT DOOR LATCH ISN'T WORKING PROPERLY, I WILL BE DRIVING DOWN THE ROAD AND ALL MY INTERIOR LIGHTS WILL COME ON AND A MESSAGE WILL APPEAR AND IT SAYS MY DOOR IS OPEN, THIS IS VERY UNSAFE BECAUSE IT HAS HAPPENED AT NIGHT, IT IS VERY DISTRACTING TO DRIVE AT NIGHT WITH ALL THE INTERIOR LIGHTS AND YOU HAVE TO WAIT UNTIL THEY GO OFF, THIS ISSUE HAS TO BE FIX ASAP. I'VE READ THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MANY OTHER MODELS FOR MAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853977April 7, 2016
STRUCTURE:BODY
WE HAD THE OIL CHANGED BY FORD DEALER HERE IN WINCHESTER, TN AND EVERY SINCE THEN, WHEN I GET IN THE CAR AND CLOSE THE DRIVERS DOOR CLOSES, BUT A NOTICE ON THE DASH STATES " DRIVERS DOOR IS AJAR". NO MATTER HOW MANY TIMES I CLOSE THE DOOR, THE MESSAGE STAYS THE SAME. ONCE IN A WHILE IT WILL GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853739April 6, 2016
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR SENSOR IS SAYING THE DRIVERS SIDE DOOR IS OPEN AND EVENTHOUGH THE DOOR IS CLOSED. THIS LEAVES THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY. THIS ORIGINALLY HAPPENED WHEN THE VEHICLE WAS UNDER WARRANTY, THE DEALERSHIP "CLEANED" THE LATCH AND IT QUIT, THEN IT STARTED ACTING UP AGAIN AFTER THE WARRANTY RAN OUT AND NOW THEY WANT TO REPLACE IT AND HAVE ME PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853771April 6, 2016
UNKNOWN OR OTHER
I PURCHASED MY 2011 FORD EDGE NEW SEVERAL YEARS AGO. MY WARRANTY JUST RECENTLY EXPIRED, AND I PURCHASED AN EXTENDED WARRANTY. RECENTLY MY PASSENGER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY, AND I WILL BE PAYING $430 TO GET IT FIXED. THE PART ONLY IS $380. I AM FURIOUS. I HAVE READ ON NUMEROUS SITES THAT THIS IS A COMMON ISSUE WITH FORD EDGE'S. THEY REALLY SHOULD RECALL THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853566April 5, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING. THIS IS DANGEROUS IN A NUMBER OF WAYS. THE INTERIOR LIGHT STAYS ON WHEN DRIVING OFF. WHEN DARK OUT, IT'S HARD TO SEE, ESPECIALLY BACKING UP. ALSO THE DOORS DO NOT LOCK SINCE IT THINKS A DOOR IS STILL OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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