Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10917425October 19, 2016
STRUCTURE:BODY
WHILE DRIVING, THE DOOR AJAR LIGHT REMAINS ON EVEN THOUGH ALL THE DOORS ARE COMPLETELY CLOSED. THE IMAGE INDICATES THE PASSENGER DOOR IS AJAR. BECAUSE OF THIS, THE DOME LIGHTS REMAIN ON AND I AM UNABLE TO LOCK THE DOORS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916642October 17, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR WARNING MESSAGE ON WHILE DRIVING OR PARKED. CAUSES INTERIOR LIGHTS TO STAY ON 10 MINUTES BEFORE TURNING OFF WHEN PARKED. INTERIOR LIGHTS WILL TURN ON AND ALARM HORN WILL SOUND INTERMITTENTLY WHEN PARKED. I PULLED THE FUSE FOR THE HORN RELAY, DON'T KNOW WHEN IT WILL SOUND. I FEEL IT'S UNSAFE TO DRIVE WITHOUT A HORN. WHILE DRIVING DOORS DO NOT LOCK IN FACT THEY UNLOCK AFTER LOCKING THEM WITH LOCK SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916531October 17, 2016
ELECTRICAL SYSTEM
I HAVE ALREADY FILED A COMPLAINT BACK IN 2014 CONCERNING THE DRIVERS SIDE DOOR SWITCH. THIS WEEK I RECEIVED A RECALL NOTICE AND WAS ELATED ONLY TO FIND OUT THAT THE RECALL WAS MY FORD FOCUS AND FORD FUSION NOT THE FORD EDGE! THE FOCUS AND FUSION ARE BEING RECALLED FOR THE EXACT SAME SWITCH THAT THE DEALER CHARGED ME $389.24 TO FIX IN MY FORD EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916359October 16, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
THE DOOR LATCH SENSOR IN THE DRIVERS DOOR IS MALFUNCTIONING. SHOWS A DOOR AJAR WARNING ON INSTRUMENT CLUSTER WHEN DOOR IS ACTUALLY CLOSED TIGHT. THIS WARNING INDICATION PREVENT THE DOORS FROM LOCKING WHEN DRIVING. BIG SAFETY ISSUE! IT ALSO CAUSES INTERIOR LIGHT TO STAY ON, AND NIGHT TIME DRIVING WITH THAT INTERIOR LIGHT GLARE IS A SAFETY ISSUE. THE DOME LIGHTS HAVE ALSO STAYED ON WHEN PARKED, CAUSING THE BATTERY TO GO DEAD. THIS ISSUE FIRST WAS NOTICED 7/10/16 AND CONTINUES INTERMITTENTLY EACH TIME THE VEHICLE IS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916115October 14, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V516000 (LATCHES/LOCKS/LINKAGES). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND A LOUD SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916144October 14, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOME LIGHT COMES ON WHILE VEHICLE IS ON MOVEMENT AND CREATES A NIGHT DRIVING HAZARD. THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE. THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916198October 14, 2016
FUEL/PROPULSION SYSTEM
WHEN DRIVING CAR AT ANY SPEED,ENGINE SUDDENLY LOSES ALL POWER,ORANGE WRENCH COMES ON DASH,THERE IS NO WAY TO KEEP CAR MOVING.DRIVER MUST REALIZE WHAT JUST HAPPENED AND TRY TO NAVIGATE CAR TO A COMPLETE STOP IN ASAFE SPOT.ON MULTIPLE OCCASIONS MY WIFE WAS NEARLY RAMMED OFF THE ROAD WHEN THIS HAPPENED ON 295 IN SOUTH JERSEY,THIS IS A VERY DANGEROUS PROBLEM FOR ALL CARS NEARBY BECAUSE IT COMES WITH NO WARNING AND NO OUTWARD SIGN OF A PROBLEM.COMPOUNDING THE PROBLEM IS THAT YOU HAVE TO PUT THE CAR IN PARK FOR IT TO RESTART, NEUTRAL WONT DO ANYTHING,FORD HAS RECALLED OVER A MILLION CARS WITH THIS PROBLEM,PLEASE DO WHTEVER YOU CAN TO SPEED UP THIS RECALL BEFORE THE DEATHTOLL STARTS TO CLIMB,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915436October 12, 2016
STRUCTURE:BODY
DRIVE SIDE DRIVER DOOR AJAR SENSOR SWITCH FAILS. INTERIOR LIGHTS STAY ON AND DOOR LOCKS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION. DOOR AJAR LIGHT STAYS ON AT ALL TIMES IF THE KEY IS IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915603October 12, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR WARNING LIGHT DOES NOT GO OFF WHEN ALL DOORS ARE CLOSED...THE INTERIOR DOME LIGHTS REMAIN ON AND DOES NOT TURN OFF UNTIL VEHICLE IS IN DRIVE AND HAS MOVED MORE THAN ABOUT 250 FEET. IT IS EXTREMELY DANGEROUS AT NIGHT TIME ESPECIALLY WHEN A LIT DOME LIGHT MAKES IT VERY DIFFICULT TO SEE OUT OF THE VEHICLE. THIS WEEKEND THE BATTERY DIED AS A DIRECT CAUSE OF THIS ISSUE! FORD JUST ISSUED A RECALL FOR 1.5 MILLION DEFECTIVE VEHICLES AND THIS YEAR NEEDS TO BE ADDED ASAP. I REFUSE TO PAY FOR SOMETHING OUT OF POCKET THAT THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR...PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915006October 10, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2011 FORD EDGE LOST ALL POWER FROM THE THROTTLE WHILE TRAVELING ON THE INTERSTATE. PULLED OVER TO THE SIDE OF THE ROAD, HAD A YELLOW WRENCH LIGHT, NO THROTTLE RESPONSE AND ROUGH RUNNING ENGINE. SHUT THE VEHICLE OFF WAITED ABOUT 2 MINUTES AND RESTARTED EVERYTHING WAS RUNNING FINE. DROVE THE EDGE ABOUT 10 MILES ON THE INTERSTATE TO MY EXIT, AFTER COMING TO A STOP AND READY TO ACCELERATE ONTO THE HIGHWAY I HIT THE GAS AND GOT OUT INTO THE INTERSECTION AND THE YELLOW WRENCH LIGHT ILLUMINATED AGAIN AND LOST ALL POWER LEAVING ME STRANDED IN THE MIDDLE OF THE INTERSECTION WITH TRAFFIC COMING BOTH WAYS. AFTER TRAFFIC STOPPED AND I WAS ABLE TO SLOWLY MOVE TO THE SHOULDER I SHUT THE CAR DOWN AGAIN AND CALLED A FRIEND TO COME HELP ME. AFTER SITTING FOR 10-20 MINUTES, MY FRIEND SHOWED UP AND THE EDGE RESTARTS AND WAS ABLE TO DRIVE HOME. THANKFUL MY PARENTS WEREN'T DRIVING OR CHILDREN WEREN'T IN THE CAR AND NO ACCIDENT WAS CAUSED. AFTER DOING SOME RESEARCH I'VE COME TO THE CONCLUSION THAT THE THROTTLE BODY IS TO BLAME AND ALL THE SYMPTOMS ARE THE SAME. APPARENTLY THIS IS A COMMON PROBLEM ON THE EDGE, MUSTANG, FLEX, EXPLORER AND LINCOLN MKX. VERY DISAPPOINTED AND DANGEROUS! GREAT VEHICLE BUT POOR QUALITY OF ELECTRONIC PARTS I HOPE AND PRAY THIS NEVER HAPPENS TO SOMEONE WHO PANICS WHILE ON THE INTERSTATE. VEHICLE WILL NOT BE DROVE UNTIL THIS ISSUE IS FIXED. DATE OF INCIDENT OCTOBER 9TH, 2015 APPROXIMATELY 7:45 AND 8:00-8:15. MILEAGE APPROXIMATELY 105,XXX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915114October 10, 2016
ELECTRICAL SYSTEM
DOOR AJAR ALERT STAYS ON WHEN DOOR IS CLOSED WHICH KEEPS YOU FROM BEING ABLE TO LOCK YOUR DOORS WHILE IN THE VEHICLE. INTERIOR LIGHT STAYS ON, WHICH ILLUMINATES YOU AND THE COCKPIT. WITH ALERT IN THE ON POSITION, YOU ARE NOT ALERTED TO OTHER DOORS WHICH MAY BE AJAR. FAULTY LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914390October 7, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR LATCH MECHANISM ON MY DRIVER'S SIDE DOOR SLOWLY BEGAN FAILING. AT ROUGHLY 35K MILES, THE "DOOR AJAR" WARNING WOULD APPEAR ON MY VEHICLE DISPLAY. I WOULD RECLOSE THE DOOR AND THE WARNING WOULD GO AWAY. IT RANDOMLY CONTINUED TO HAPPEN AND RESOLVE ITSELF WHILE STATIONARY OR WHILE RUNNING, UNTIL ABOUT 95K MILES ( 8 MO AGO). THERE WERE ELECTRONIC SPRAYS YOU COULD SPRAY INTO THE LATCH MECHANISM THAT WOULD MAKE THE WARNING GO AWAY FOR A LIMITED AMOUNT OF TIME. EVENTUALLY THE ENTIRE ELECTRICAL MECHANISM FAILED. I COULD NOT LOCK MY DOORS WITH THE IGNITION ON AND EVENTUALLY JUST LEARNED TO 'APPROVE/OK' THE WARNING EVERY TIME THE IGNITION WAS ON. UNFORTUNATELY THERE WERE SEVERAL TIMES WHEN I WAS ACTUALLY DRIVING WITH AN SEMI-LATCHED/OPEN DOOR. I DIDN'T KNOW BECAUSE I 'OK'D THE 'DOOR AJAR' WARNING LIKE NORMAL. THE ONLY WAY I WOULD KNOW SOMETHING WAS DIFFEENT, WOULD BE WHEN I DROVE AT A HIGH ENOUGH RATE OF SPEED TO NOTICE THE INCREASED ROAD NOISE FROM MY SIDE OF THE VEHICLE. IT IS ALSO MY UNDERSTANDING THAT NEWER VEHICLES AUTOMATICALLY LOCK ONCE UNDER WAY TO DISENGAGE THE DOOR OPENING MECHANISM IN CASE OF AN ACCIDENT THAT MIGHT OPEN THE DOOR- CLEARLY THIS IS NOT POSSIBLE WITH THE FAILED DOOR LATCH. THE ONLY WORK AROUND THAT I HAVE DISCOVERED IS TO REMOVE A FUSE WHICH REMOVES THE INTERIOR LIGHTING AND PREVENTS THE BATTERY FROM DRAINING. I STILL HAVE TO 'OK" THE 'DOOR AJAR' WARNING THOUGH. AS FOR LOCKING THE VEHICLE FOR SAFETY IN AN ACCIDENT, IF YOU LOCK THE VEHICLE FIRST THEN TURN ON THE IGNITION THE VEHICLE REMAINS LOCKED. THIS WORKAROUND IS RARELY GOING TO HAPPEN IN THE REAL WORLD. THERE WAS A 'CLEANING' PROCEDURE THAT SEVERAL DEALERS OFFERED FOR AROUND $200, BUT IT WAS NOT GUARANTEED AND THE $400 REPLACEMENT MIGHT STILL HAVE TO OCCUR WITH A LATCH THAT STILL OFTEN FAILED (PER INTERNET FORUMS). MY REPAIR IS SCHEDULED FOR 10/8/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914449October 7, 2016
UNKNOWN OR OTHER
THE DOOR ADJAR LIGHT STAYS ON CONSTANTLY HAS BEEN CONSTANT PROBLEM SINCE WE BOUGHT CAR IN 2012. FIRST TIME WAS UNDER WARRANTY AND LOCAL DEALERSHIP SAIID THEY FIXED IT. HOWEVER WITHIN WEEKS OF WARRANTY EXPIRING THE SAME PROBLEM ON SAME DOOR HAPPENED AND HAS BEEN CONSTANT SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914149October 6, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR AJAR LIGHT STAYS ON WHEN DOOR IS SHUT. IS A SAFETY CONCERN BECAUSE DOORS WON'T LOCK AND DOME LIGHT STAYS ON. PROBLEM IS INTERMITTENT AND IS WORSE IN COLD WEATHER. DEALERSHIP COMPLIED WITH A SERVICE LETTER BUT THE PROBLEM CAME BACK WITHIN MONTHS. DEALERSHIP SEEMS TO BE DRAGGING THEIR FEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914324October 6, 2016
EXTERIOR LIGHTING
THE DOME LIGHTS COME ON WHEN I GET IN MY CAR (OR SOMETIMES WHEN IT'S JUST SITTING IN THE GARAGE) AND THEY STAY ON BECAUSE IT SAYS THAT A DOOR IS AJAR BUT IT'S NOT. INITIALLY I HAD 2 DOORS REPLACED PER ADVICE OF MY FORD DEALER BUT IT DIDN'T LAST LONG BEFORE THE LIGHTS WERE ON AND THE MESSAGE CAME BACK. AT NIGHT IT IS ESPECIALLY UNSAFE BECAUSE OF THE GLARE. THE LIGHT EVENTUALLY FADES AS I PICK UP SPEED, BUT UNTIL THEN IT IS DANGEROUS AT NIGHT. I HAVE ALSO HAD TO REPLACE AND RECHARGE MY BATTERY AND I KNOW IT'S BECAUSE WHEN I GET OUT OF THE CAR, THE LIGHT STAYS ON FOR A COUPLE OF MINUTES BEFORE IT GOES OFF AND SOMETIMES I COME OUT AND SEE THAT THE LIGHT IS ON IN THE CAR FOR NO REASON. AS A RESULT OF THE CAR THINKING THE DOORS ARE OPEN, I CANNOT LOCK THE DOORS, THEY JUST POP BACK UP. VERY UNSAFE FOR A WOMAN DRIVING AT NIGHT, ESPECIALLY. I HAVE PUT UP WITH THIS FOR 5 YEARS AND DIDN'T REALIZE I COULD REPORT IT HERE. I DEFINITELY ASKED THE DEALER TO REPORT IT. IT HAPPENED WITHIN THE FIRST YEAR I GOT IT, BECAUSE BOTH DOORS WERE UNDER WARRANTLY AND AFTER THAT, I REFUSED TO REPLACE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914331October 6, 2016
UNKNOWN OR OTHER
PASSANGER DOOR LATCH FAILS, DOOR COMES OPEN. INTERIOR LIGHTS WILL NOT TURN OFF AND LOCKS WILL NOT LOCK BECAUSE OF FAILING DOOR LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913890October 5, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSIDE LIGHTS STAY ON AFTER DOOR CLOSED, DOOR AJAR LIGHT STAYS ON ON DASH. DOOR LOCKS WANT LOCK OR UNLOCK AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913912October 5, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT IS CONSTANTLY ON. SOMETIMES TURNS OFF. ALARM GOES OFF RANDOMLY BECAUSE OF THIS, DOORS DO NOT LOCK WHILE CAR IS MOVING, DOME LIGHTS STAY ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913590October 4, 2016
EXTERIOR LIGHTING
THE 'DOOR AJAR' LIGHT ON THE INSTRUMENT CLUSTER STAYS ILLUMINATED EVEN WHEN ALL DOORS ARE PROPERLY LATCHED. THIS MALFUNCTION DISABLES THE AUTOMATIC LOCKING FEATURE WHEN THE VEHICLE IS PUT IN THE DRIVE POSITION. IT ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON AND HAS CAUSED MY BATTERY TO BE DRAINED SEVERAL TIMES TO WHERE I HAD TO HAVE THE VEHICLE JUMP STARTED. I HAD TO DISCONNECT THE INTERIOR LIGHTS WHICH POSES A SAFETY CONCERN FOR ME IN DARK PARKING LOTS ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913588October 4, 2016
STRUCTURE:BODY
A WARNING COMES UP ON THE INSTRUMENT PANEL THAT THE "DRIVER DOOR IS AJAR." I WILL CLOSE IT AGAIN AND MOST TIMES IT STILL SAYS IT IS AJAR. ONCE I BEGIN DRIVING THE DOORS WILL NOT LOCK, NOR WILL THEY ALLOW ME TO LOCK THEM, THEY IMMEDIATELY UNLOCK AGAIN. ALSO THE INTERIOR LIGHTING WILL STAY ON WHEN THE CAR IS NOT BEING DRIVEN AND IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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