Ford E-350 Complaints (2004)

46 consumer complaints on file.

#11018700August 21, 2017
ENGINE, FUEL/PROPULSION SYSTEM
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807492November 30, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727008June 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10680645February 2, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548763October 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE NOTICED SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. BOTH TECHNICIANS ADVISED THE CONTACT THAT THE EGR COOLER AND THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10520686June 19, 2013
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
SIDEWALL SEPARATED COMPLETELY ON ONE TIRE AND THE TREAD IS SEPARATING FROM THE BODY IF ANOTHER TIRE. BOTH TIRES ARE THE SAME MAKE AND MODEL. DEAN MUD TERRAIN SXT M+S LT245/75-R16 DOT ON TIRE WITH SIDEWALL SEPARATION UP11-DNW-0108 DOT ON TIRE WITH TREAD LUG SEPARATION UP11-DNW-0108 FAILURES OCCURRED AT THE SAME TIME ON A 2004 FORD E350 ECONOLINE. DURING FREEWAY OPERATION, OPERATOR FELT A RUMBLE AND SLOWED AND PULLED OVER TO THEN NOTICE THE SIDEWALL HAD SEPARATED. HE THEN ALSO NOTICED THE REAR. CHANGED TIRES TO A DIFFERENT BRAND AND CONTACTED COOPER THE PARENT COMPANY OF DEAN TO SEE IF THERE WAS A RECALL. NO RECALL WAS STATED UNDER THEIR COMPANY. FOUR OF THE TIRES ON THE VAN ARE UNDER WARRANTY AND THEY DIRECTED ME TO CONTACT A LOCAL DISTRIBUTOR TO CHANGE THEM. STILL HAVE THE TIRES AND HAVE YET TO CHANGE THEM OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477119September 26, 2012
STRUCTURE:BODY, TIRES
TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472897August 29, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD STUTTER AND THEN STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL INJECTION CONTROL PRESSURE SENSOR FAILED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL SYSTEM: WIRING) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452722March 22, 2012
EQUIPMENT ADAPTIVE/MOBILITY
DVD PLAYER WILL NOT EJECT CD'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424253September 8, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ACCELERATING AND THEN STALL. THE CONTACT WOULD HAVE TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THE FAILURE WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THERE WAS NO SOLUTION TO THE PROBLEM. THE CONTACT DID RESEARCH AND FEELS THE PROBLEM IS CAUSED BY THE FUEL TANK DELAMINATING. THE FAILURE MILEAGE WAS 50,800 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423234September 4, 2011
FUEL SYSTEM, DIESEL, STRUCTURE
I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376768January 15, 2011
FUEL SYSTEM, DIESEL
FUEL TANK DELAMINATION IN MY 2004 FORD E-350 HAS CAUSE A NEED FOR AN EXPENSIVE TOTAL FUEL SYSTEM REPLACEMENT. OBVIOUSLY IT IS A HUGE PROBLEM AS THERE ARE MANY COMPLAINTS ONLINE OF THE EXACT SAME PROBLEM ALL OVER THE COUNTRY. FORD SAYS ITS THE BIO DIESEL THAT IS CAUSING THE PROBLEM, BUT ITS FUNNY HOW DODGE AND CHEVY AREN'T HAVING ANY PROBLEMS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354132September 7, 2010
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2004 FORD E350 SD. THE FUEL TANK DETERIORATED AND THE PARTICLES THAT COMES OFF OF THE TANK CLOGGED THE FUEL INJECTORS. THE FAILURE PREVENTED FUEL FROM GETTING INTO THE ENGINE WHICH MADE THE VEHICLE DRIVE 15 MPH TO INCLUDE A ROUGH START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT IT WOULD COST OF $4500 TO SEAL THE FUEL TANK. THE REPAIRS WERE NOT COVERED UNDER WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324703April 9, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
VEHICLE CUTS OUT DURING DRIVING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315109March 1, 2010
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2004 FORD E350 ECONOLINE WITH 79800 MILES. THE CONTACT NOTICE THAT THE WARNING LIGHT ON HIS INSTRUMENT PANEL CAME ON STATING THAT THERE WAS WATER IN THE FUEL. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT THE LINING IN THE FUEL TANK HAD DELAMINATED. THE CONTACT WAS TOLD THAT HIS FUEL SYSTEM NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281278August 21, 2009
FUEL SYSTEM, DIESEL
VAN STOPPED RUNNING IN FREEWAY 2004 FORD E-350 DIESEL PROBLEM WITH TANK DELAMANATION 4 VANS SAME THING ALL CAME TO A STOP IN THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276486July 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
5 SPEED AUTOMATIC TRANSMISSION OCCASIONALLY JUMPS OUT OF DRIVE DURING NORMAL OPERATION OF VEHICLE, ENGINE REVS FOR A SECOND OR TWO, THEN TRANSMISSION SLAMS BACK INTO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270089May 27, 2009
FUEL SYSTEM, DIESEL
VEHICLE LOST POWER 4 DIFFERENT TIMES. FUEL PUMP EXCESS NOISE, FUEL PUMP CLOGGED. DEALER CONTACTED FORD MOTOR CORP WHO BLAMED CONDITION ON DIESEL FUEL. FUEL PUMP WAS REPLACED AS WELL AS FUEL FILTERS AND FUEL TANK. WE ARE OUT $3000.00 FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266163April 20, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A FORD E-350 SUPER DUTY VAN THAT HAS HAD DRIVABLE PROBLEMS SINCE IT WAS NEW. AFTER MANY TRIPS TO DEALERSHIPS I WAS TOLD THAT THERE WAS NO FIX AT THIS TIME AND FORD SHOULD COME OUT WITH A FIX IN THE FUTURE. THE ENGINE DIES WHEN HOT AT TIMES CAUSING HARD BRAKING AND LOSS OF STEERING. AT 100699 MILES, JUST 699 MILES OUT OF WARRANTY THE ENGINE QUITE RUNNING WHEN HOT. IF IT SITS FOR 6 OR MORE HOURS IT WILL RESTART AND RUN FOR ONLY 20 MINUTES. FORD TOLD ME IT WAS NO LONGER UNDER WARRANTY AND WOULD PROVIDE NO ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265002April 11, 2009
FUEL SYSTEM, DIESEL
FUEL TANK LINER IS SEPARATING CAUSING CORROSION AND RUST IN THE FUEL TANK. FORD REFUSES TO WARRANTY THE PROBLEM. THEY ARE BLAMING IT ON THE DIESEL FUEL, WHICH IS INACCURATE. I HAVE ONE CONFIRMATION FROM A CUSTOMER THAT THEY FINALLY COVERED HIS REPAIR, HOWEVER, HE HAD TO LODGE COMPLAINTS WITH BOTH THE NHTSA AND THE BBB. SO I AM OFFICIALLY LODGING A COMPLAINT AGAINST FORD MOTOR COMPANY, STEVEN'S FORD (THE DEALER), AND THE WARRANTY COMPANY. THE SAFETY ASPECT OF THIS IS THE TRUCK STALLS WHILE DRIVING AND DOES NOT RESTART. THE TRUCK ALSO EXPERIENCED A LOSS OF POWER WHEN GOING UPHILL. BOTH OF WHICH CAN CAUSE A DANGEROUS SITUATION WHEN IN HEAVY TRAFFIC. THIS IS A CHRONIC PROBLEM THAT FORD IS AWARE OF AND IS DENYING RESPONSIBILITY. I PERSONALLY KNOW OF AT LEAST 5 PEOPLE WHO HAVE HAD SIMILAR PROBLEMS WITH THEIR E350 VANS DUE TO CORROSION IN THE FUEL TANK. THIS IS NOT AN ISOLATED INCIDENT AND SHOULD BE COVERED UNDER THE WARRANTY. (PLEASE NOTE THERE IS LESS THAN 36,000 MILES ON THIS, BUT FORD IS NOT TAKING RESPONSIBILITY, NEITHER IS THE WARRANTY COMPANY FROM WHICH AN EXTENDED WARRANTY WAS PURCHASED) . FORD IS TRYING TO BLAME THE REASON ON USE OF MORE THAN 5% MIXTURE OF BIODIESEL AND IS SAYING THAT THE REASON THEY ARE NOT COVERING THE PROBLEM IS THAT THERE IS RUST IN THE FUEL TANK. THE RUST IS A REACTION FROM THE FUEL IN A POORLY DESIGNED FUEL TANK. IF IT WERE A DIESEL FUEL PROBLEM THIS WOULD OCCUR IN DIFFERENT MAKES OF TRUCKS, NOT JUST FORD. THERE IS A HUGE PROBLEM, THAT IS NOT ONLY A SAFETY, BUT AN ENVIRONMENTAL ONE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford E-350