Ford E-350 Complaints

39 consumer complaints on file.

#11753145July 27, 2026
SUSPENSION
This complaint is about a national company(Cruise America) that has a dismal maintenance program(if any) for their fleet of rental RV's. Me wife and I rented an RV to see this amazing country while traveling from [XXX] to my Navy reunion in [XXX]. We soon realized it wasn't going to be as fun as we imagined. The ride was the bumpiest we ever experienced and was to remain that way for 4445 miles. From day 1 I was calling the customer relations dept. to find out the protocol to get it fixed. I told them it must be the shock absorbers. The rep responded that he will find a mechanic in the next location we were passing. He didn't. He liked the idea I had since we would be in IL for 4 days, maybe he could get someone there. He agreed, but never found anyone. The RV was all over the road, especially in windy areas and when big rigs would pass. All we wanted was a safe trip, instead I was worried someone would get hurt. It was a draining experience both physically and mentally. I am concerned that if a renter is not a great driver the consequences could be dire. I have logged over 2.5 million miles during my career and consider myself an excellent driver with zero accidents. I have read many of Cruise America's 1,2 & 3 star reviews and have come to the conclusion that they don't maintain there RV's very well if at all. My reason for this complaint is in hope that this letter will land on the appropriate desk on someone who can investigate this company's maintenance program and have the ability to enforce customer safety laws where they find poor maintenance and keep the vehicles in need of repair off the nations highways until they pass safety laws. Thank you for reading this, I hope you can help. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751484July 20, 2026
WHEELS
On two separate occasions, the vehicle's left rear wheel studs have broken off clean with the hub and both rear dual wheels departed the vehicle while in motion. This issue was reported to the local FORD dealer and they reported that they do not know why this is happening. This has happened to five (5) of our other vehicles as well. I am a fleet manager for an EMS service and we have a total of ten (10) of these Ford chassis. The wheels coming off present a hazard to oncoming traffic not to mention the safety of our team members and patients being transported on our ambulances. We sent the vehicle to Kilgore Ford in Kilgore, Texas and they advised they are not sure how this keeps happening. There were no warning lamps that gave the driver a warning that something was wrong until the truck started vibrating and the wheels came off. All of our vehicles, including these FORD Chassis', undergo Preventative Maintenance every 5,000 miles and we check torque on these FORD chassis' because of these continued failures. Our torque wrenches are checked annually for calibration and we utilize the FORD Diagnostic Software and FORD Torque Specification which are followed on every preventative service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724182March 13, 2026
FUEL/PROPULSION SYSTEM
open recall for paint peeling on the gas tank, could cause a fire. No Ford dealers in my area can take care of the problem.: I am writing to file a formal complaint regarding a Ford dealership’s failure to properly support and address a safety recall on my vehicle. As you know, safety recalls are issued to protect consumers and ensure that potentially dangerous vehicle defects are corrected promptly and at no cost to the vehicle owner. When a dealership fails or refuses to properly handle a recall repair, it raises serious safety and compliance concerns. Despite bringing my vehicle to the dealership regarding the recall, the issue has not been properly addressed. I am requesting that this matter be reviewed and that appropriate action be taken to ensure the recall repair is handled in accordance with federal safety requirements. For reference, my vehicle information is as follows: Vehicle Make/Model: Ford VIN: [XXX] ___________Recall Number (if known): ___gas tank peeling______________Dealership Name & Location: ____5 dealerships in my area_____________ Date of Visit: __called all dealers so did ford customer support_________________ I respectfully request assistance in ensuring that the recall repair is completed properly and without further delay. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714692January 31, 2026
ENGINE
fatal Camshaft and lifter failure requiring an engine replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703778December 8, 2025
FUEL/PROPULSION SYSTEM
On August 2, 2024 I was driving my 2022 Ford F-350 7.3L on the interstate when I experienced sudden loss of power, engine was sputtering, obviously not getting fuel in my opinion. Engine eventually quit, and I came to rest on the side of I 20/59. No check engine light or other warning lights were ever illuminated during this episode. After 10-15 minutes of attempting to start, the engine finally restarted and I continued approx. 50 miles to my home with no further issues. On Aug. 14, I took my F-350 to Town and Country Ford in Bessemer, AL. Their Service Dept ran several diagnostics, tested fuel pressure, ethanol content, checked for misfire issues and road tested. No problems were found. Odometer at the time was 26,183. In July 2025 I received a Recall Notice from Ford (NHTSA Recall 25V455) for possible loss of fuel pressure due to fuel pump failure. Today (December 8, 2025) I attempted to contact Ford to get an update on the Recall, was provided no updated information (automated system only, live person was not an option). Also contacted Town and Country Ford Service Dept. for any knowledge they may have, which was none as well. I do not drive the truck every day, primarily due to not wishing to get stranded far from a repair facility (current odometer 38,000). I am filing this complaint to hopefully expedite Ford's response to a problem they have been aware of for over a year if not longer, and certainly since July 2025. The absence of any updates is infuriating for an issue that could become catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701901November 28, 2025
ENGINE
Engine failure at 78,172, excess wear to the camshaft lobes and valve tappet surface. We have had 22 failures. There was a recall -24B27 for 2021 and 2022 models year for idle oil pressure. Most vans had 70 to 80k on them by the time we received a letter. Some engine have been changed twice. Ford has a serious problem and is not acknowledging it. Please help! Montachusett Regional Transit Authority , Fitchburg MA 01420
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697769November 5, 2025
UNKNOWN OR OTHER
I was driving on 14-W from Vancouver, WA toward I-5S. 60 mph. 60 degrees, light rain. My front moonroof unexpectedly exploded for no reason. I was not driving under an overpass, so I was not hit my a fallen object. The truck is under 4 months old, with no previous damage or incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644700February 25, 2025
ENGINE, POWER TRAIN
56k miles - engine failure. Cylinder 1. Knocking - engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643148February 17, 2025
ENGINE
This is one of 4 of my 2021 ford econoline fleet vehicles purchased in 2021 that have had engine failure. I am one of many contractors in my area and others around the country who have had this issue with the same F59 engine. Ford has failed to issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643144February 17, 2025
ENGINE
This is one of 4 of my 2021 ford econoline fleet vehicles purchased in 2021 that have had engine failure. I am one of many contractors in my area and others around the country who have had this issue with the same F59 engine. Ford has failed to issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643142February 17, 2025
ENGINE
This is one of 4 of my 2021 ford econoline fleet vehicles purchased in 2021 that have had engine failure. I am one of many contractors in my area and others around the country who have had this issue with the same F59 engine. Ford has failed to issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623611November 5, 2024
STEERING, SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615330September 19, 2024
ENGINE
failures of Ford engine 7 .3L VS 350 and we have 67000 there have been multiple cases of this engine ceasing at this mileage,. The warranty should be 100,000 especially if its a fleet vehicle and used for purposes like fedex.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609275August 18, 2024
SERVICE BRAKES, STEERING
After hitting a very rough patch of interstate, our steering became very difficult. The driver thought that maybe we had a low tire, so looked for a place to pull over. We crested a hill, and there was an exit with a truck stop. As we attempted to slow for the exit, the driver discovered we had no brakes or power steering. Driver used the brakes on the trailer we were towing to slow us and bring us to a stop. Checked the brake fluid reservoir. It was empty. Bought more, but as soon as the pedal was pushed, it was gone. We were towed to a repair shop, and they discovered the high pressure line on the Hydroboost brake system had separated. The repair shop was able to find a replacement from Ford Motor Co., and repaired our motorhome. We had this exact component inspected 2 years ago when Ford issued an inspection report. We passed. This incident happened 2500 miles from home. When we arrived home, there was a letter from Ford (24N03) stating they were extending the "warranty" period on the high pressure line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605939August 1, 2024
UNKNOWN OR OTHER
Safety recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604757July 26, 2024
STEERING
Received a notice on a "Customer Satisfaction Program 24N03" Instead of issuing a recall for the Hydroboost power steering pressure and jumper lines they instead extended the warranty. People have had their braking and power steering go out while driving and this is simply unsafe and unacceptable. They need to replace their faulty "quick connector" to a hard connector before people are injured. My dealership refuses to do this as it is not a recall. Thank you for your consideration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596431June 25, 2024
POWER TRAIN
Hello, when I start my vehicle and leave it in park and idle the transmission makes a mechanical clicking noise. I went under the truck to try to find the source of the noise. When I was underneath I found that when the clicking noise is active the drive line coming out the rear of the transmission is trying to turn. It is rocking back and forth. This is what the clicking noise is. I tried it with the vehicle in Neutral also. Same result. The transmission is sending power to the driveline while in park and neutral. I have a video I can submit but this form won’t let me include a video. If you response to me through email I will attach it there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596399June 25, 2024
SERVICE BRAKES
On 6/2/23, brakes failed to work when applying heavy pressure, causing a rear end collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11582604April 12, 2024
ENGINE
See attached document for complaint,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582598April 12, 2024
ENGINE
See attached document for complaint,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford E-350