Ford Crown Victoria Complaints (2011)

23 consumer complaints on file.

#11647631March 11, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Unknown
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519396April 28, 2023
STEERING
Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519486April 28, 2023
STEERING
I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the shaft. When I took the other vehicles in for recall servicing I provided the vin # for the 2011 and was informed that there was no recall for it. I am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428047August 6, 2021
STEERING
The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA Campaign Number: 14V704000 (Steering) or 13V385000 (Steering). The vehicle was not repaired. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388103January 14, 2021
STEERING
TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE FRONT END WOULD VIBRATE AND A CLUNKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. EVENTUALLY THE STEERING COLUMN WOULD NOT LOCK AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER STEERING SHAFT BEARING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER RYE FORD LOCATED AT 1151 BOSTON POST RD, RYE, NY 10580 AND THE MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338977July 13, 2020
VISIBILITY/WIPER
LOWER REAR WINDOW DEFROSTER TAB DISCONNECTS FROM GLASS, AND DOES NOT STAY PERMANENTLY ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322802April 30, 2020
STEERING
MY STEERING I SUPER HAD TO TURN THE WHEEL WHEN PARKED AS WELL AS DRIVING. IT IS BECAUSE OF THE STEERING SHAFT IS RUSTED OUT AND VERY DANGEROUS TO DRIVE .I JUST FOUND OUT THAT FORD HAD A RECALL ON THIS ISSUE BUT I NEVER RECEIVED A NOTICE ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208767May 20, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099324June 2, 2018
ENGINE
THE ENGINE JUST EJECTED THE #7 SPARK PLUG WHILE DRIVING STRAIGHT ON CITY, PUBLIC ROADS AND CAUSED THE CAR TO DANGEROUSLY AND SUDDENLY SLOW DOWN. THE CAR JUST BEHIND ME HAD TO MANEUVER TO AVOID ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980214April 24, 2017
EXTERIOR LIGHTING
THE LEFT TURN SIGNAL WORKS SOMETIMES BUT BLINKS RAPIDLY MOST OF THE TIME. NO BULBS ARE BURNED OUT. SOMETIMES THE DASH LIGHTS GO OUT WHEN THE HEADLIGHTS ARE TURNED ON AND THEN THE DASH LIGHTS COME BACK ON WHEN THE HEADLIGHTS ARE TURNED OFF. SOMETIMES THE DASH LIGHTS COME BACK ON EVEN WITH THE HEADLIGHTS ARE ON BUT THE DASH LIGHTS ARE VERY DIM. IT IS BECOMING MORE DANGEROUS TO DRIVE WHEN YOU CAN'T COUNT ON THE DASH LIGHTS OR TURN SIGNALS WORKING. FORD HAS TOLD ME THERE IS NO RECALL FOR THIS YEAR HAVING A BAD LIGHT CONTROL MODULE. THERE WAS A RECALL FOR CROWN VICTORIA YEARS 2003 THROUGH 2005. MY CAR HAS 111,566 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568470March 13, 2014
STEERING
2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO STEERING COLUMN SHAFT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE VEHICLE WOULD BE INSPECTED. HOWEVER, THE CONSUMER STATED ACCORDING TO THE RECALL NOTICE, THE PART WOULD BE REPLACED, AS WELL AS INSPECTING OTTER PARTS. THE SERVICE REPRESENTATIVE RESPONDED AGAIN, BY SAYING, FIRST THERE WOULD BE AN INSPECTION TO DETERMINE IF THE PART NEEDED TO BE REPLACED. THE CONSUMER STATED HE DID NOT WANT TO WASTE A DAY, JUST FOR AN INSPECTION. SO HE DECIDED TO MAKE AN APPOINTMENT WITH ANOTHER ESTABLISHMENT, TO HAVE TO PART REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553794November 25, 2013
POWER TRAIN, ENGINE
CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549219October 23, 2013
WHEELS
TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA POLICE PACKAGE. THE CONTACT STATED THAT THE FRONT RIMS WOULD BECOME CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 10,900. ...UPDATED 12-23-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538335September 2, 2013
STRUCTURE
I LIVE IN THE STATE OF FLORIDA, AND IN MAY 2013, I PURCHASED A FORMER WISCONSIN POLICE VEHICLE, 2011 CROWN VICTORIA FROM VAN HORN MOTORS OF MILWAUKEE IN WISCONSIN. APPROXIMATELY ONE MONTH LATER, AFTER DISCOVERING RUST PARTICLES ON MY GARAGE FLOOR, I NOTICED THE ENTIRE UNDERCARRIAGE, INCLUDING BUT NOT LIMITED TO THE INTERMEDIATE STEERING SHAFT, MUFFLERS AND BRAKE LINES ARE COMPLETELY COVERED IN RUST. THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP VIA EMAILS WITH NUMEROUS PHOTOS ATTACHED. NO REPLY WAS EVER RECEIVED, NOR WAS THIS PROBLEM MADE AWARE TO ME EITHER BY LANDLINE, EMAIL OR ANY OTHER FORM OF COMMUNICATION. IN JULY AND PART OF AUGUST 2013, I TOOK IT UPON MYSELF TO PHYSICALLY WASH, WIRE BRUSH, SAND, PRESSURE WASH, PRIME AND PAINT THE ENTIRE UNDERCARRIAGE. SINCE I HAD TO THIS WHILE LYING UNDERNEATH THE VEHICLE THE WHOLE PROCESS TOOK ME FIVE DAYS TO COMPLETE AND APPROXIMATELY $250.00 IN EQUIPMENT USAGE, PURCHASES AND LABOR. BEFORE AND AFTER PHOTOS ARE AVAILABLE EFFECTIVE IMMEDIATELY. I REALLY WOULD LIKE TO KNOW, EITHER FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THE CENTER FOR AUTO SAFETY AND/OR FORD MOTORS, HOW I CAN PLEASE BE REIMBURSED? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522077June 27, 2013
STEERING, SERVICE BRAKES, SUSPENSION
STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478028October 1, 2012
STEERING, SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478033October 1, 2012
STEERING, SUSPENSION
INSPECTION FOUND DISLOCATED BUSHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476620September 21, 2012
STEERING
INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476621September 21, 2012
STEERING
INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466919July 22, 2012
SEATS
MY POLICE DEPARTMENT ISSUED ME A 2011 FORD CROWN VICTORIA AROUND SEPTEMBER OF 2011. EVER SINCE, I HAVE SPENT COUNTLESS HOURS ADJUSTING THE SEAT IN AN ATTEMPT TO KEEP MY MID-LOWER BACK FROM HURTING. I LEARNED THAT THERE IS A METAL BAR INSTALLED IN THE SEAT CAUSING THE ISSUES. ONCE THE BAR IS ADJUSTED, THE SEATS AREN'T AS BAD. I ALSO HAVE HAD A GREAT AMOUNT OF TROUBLE WITH NECK PAIN. I HAVE SINCE HAD TO SEE A DOCTOR ABOUT THIS. THE HEAD RESTS THAT ARE IN THE VEHICLE ARE CAUSING MY HEAD TO BE PUSHED FORWARD AND STRAINING THE MUSCLES IN MY NECK. I'M SHOCKED TO LEARN THAT THIS HASN'T ALREADY BEEN A RECALL FOR FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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