Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#879265January 29, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE CHECK LIGHT ON AND RUN ROUGH DUE TO MAF SENSOR FAILURE. THE HOOD WOULD POP UP WHILE DRIVING DUE TO HOOD LATCH MALFUNCTIONING.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879005January 25, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AT 10-15 MPH ON STREET CONSUMER HIT A POT HOLE, AND THEN SOON AFTER VEHICLE CAUGHT ON FIRE . CONTACTED DEALER, AND DEALER NOTED THAT PLASTIC FUEL LINE BUSTED OPEN WHICH CAUSED THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#878460January 18, 2001
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLS WHEN IT COMES TO A STOP. HAS HAPPENED NUMEROUS TIMES OVER THE YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558880January 11, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE THERMOSTAT HOUSING IS LEAKING CAUSING A BAD ODOR INSIDE THE VEHICLE RESULTING IN THE DRIVER BECOMING NAUSEOUS DEPENDING ON THE SEVERITY OF THE LEAK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877881January 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
IN OCTOBER 1995 TORQUE CONVERTER HAD TO BE REPLACED. FORD PAID 50 %, THERE WAS A TSB 931211 ON IT. CURRENTLY, SAME THING HAS HAPPENED AGAIN. FORD REFUSED TO ASSIST IN REPAIR EXPENSES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877723January 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
COSNUMER CONTACTED DEALER FOR ROUTINE REPAIRS. DEALER NOTED THAT FRONT AND REAR BRAKE PADS AND ROTORS NEEDED REPLACEMENT AT 24000 MILES. DEALER REPLACED BOTH. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738918January 7, 2001
SEATS
THIS IS NOT AN ISOLATED INCIDENT TO MY CAR. THIS IS HAPPENING TO OTHER CROWN VICTORIA'S. THE DEALERS WILL NOT HANDLE THIS AS A DEFECT AND FIX IT. HOW SHOULD I PROCEED ON GETTING THIS REPAIRED. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738968January 7, 2001
ELECTRICAL SYSTEM:IGNITION
ENGINE STALLED WHILE TRAVELING 70 MPH ON A VERY BUSY HIGHWAY. MY HUSBAND BARELY GOT THE CAR PULLED OVER WITH OUT AN ACCIDENT. THERE WAS NO POWER STEERING OR BRAKES. THE CAR IS PARKED. MY HUSBAND WAS AN ASE CERTIFIED TECHNICIAN FOR 20 YEARS. HE SAID THE TFI MODULE IS THE FAILED PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738863January 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558613January 3, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION MODULE ASSEMBLY FAILED CAUSING ENGINE TO STALL, ONCE STALLED THE ENGINE WOULD CRANK BUT NOT START. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738740January 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR SAT FOR ABOUT 2 WEEKS IN 6 TO 30 DEGREES F WITH OUT BEING STARTED. ON 01/03/2001, I STARTED THE ENGINE JUST TO RUN IT FOR AWHILE. AFTER ABOUT SIX MINUTES I PUT THE TRANSMISSION IN O.D. DRIVE WITH MY FOOT FIRMLY ON THE BRAKE. THE ENGINE IMMEDIATELY ACCELERATED TO A HIGH RPM AND PUT THE CAR IN MOTION, I WAS ABLE TO HOLD THE SPEED DOWN WITH THE BRAKE, BUT NOT STOP IT. AFTER ABOUT THIRTY FEET I PUT THE SHIFT LEVER INTO PARK. THE ENGINE IMMEDIATELY DROPPED TO NORMAL RPM AND THE VEHICLE CAME TO A STOP WITHIN TEN FEET OF A HEAVY TRAVELED INTERSECTION. THIS WAS TOO CLOSE FOR COMFORT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738489December 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
ON 12/4/96 MY VEHICLE'S TRANSMISSION STARTED SLIPPING.IT WAS STILL UNDER WARRANTY AT THAT TIME.IT WAS TAKEN INTO THE FORD DEALERSHIP,WHERE WE WERE TOLD THAT THEY HAD BEEN HAVING PROBLEMS TORQUE CONVERTERS ON THESE VEHICLES.A TORK FLUSH WAS PERFORMED AND THEY TOLD US EVERYTHING WOULD BE OK.THE VEHICLE HAS 30,000 AT THAT TIME.ON 6/2/99 WE STARTED EXPERIENCING THE SAME PROBLEM.IT AGAIN WAS TAKEN INTO THE FORD DEALERSHIP,WHERE AGAIN THEY STATED THE TORK CONVERTER WAS BAD AND THEY TOLD US AGAIN THAT A TORK FLUSH WOULD BE NEEDED.THE VEHICLE AT THIS TIME HAD 70,000.I ADDRESSED THE PROBLEM AT THAT TIME AND ASKED WHY THE TRANSMISSION COULD NOT BE REPAIRED VS. JUST A TORK FLUSH.I WAS TOLD " FORD MOTOR WILL ONLY FLUSH". ON 12/18/00 MY VEHICLE AGAIN STARTED EXPERIENCING PROBLEMS. IT WOULD NOW NOT GO INTO "DRIVE". THE CAR HAS 90,000 ON IT NOW. THE VEHICLE WAS TAKEN TO THE SHOP AND I WAS TOLD THAT THE WHOLE TRANSMISSION IS OUT. ON SEVERAL OCCASIONS I HAVE EXPRESSED MY CONCERN REGARDING FLUSHING VS ACTUALLY CHECKING INTO THE TRANSMISSIONS AND STILL WAS TOLD THAT FORD WILL NOT DO THAT, THEY WILL ONLY DO THE FLUSH. NOW I'M STUCK WITH A CAR WITH ONLY 90,000 ON IT AND A TRANSMISSION THAT HAS TO BE COMPLETELY REBUILT. WHAT EVER HAPPENED TO "FORD STANDS BEHIND THEIR PRODUCT" OR "YOUR SATISFACTION IS OUR #1 GOAL." I HAVE CALLED CUSTOMER SERVICE ON SEVERAL OCCASIONS AND TO DATE I HAVE NOT ONCE GOTTEN A CALL BACK. I HAVE DECIDED THAT THE ONLY WAY TO RECTIFY THIS PROBLEM IS TO VOICE MY CONCERN MY GOING PUBLIC ON TV. WE HAVE A TV STATION HERE CALLED "CALL FOR ACTION" MAYBE THAT IS MY NEXT STEP. CALLING AND EXPRESSING MYSELF TO FORD DOES NOT SEEM TO HELP. IF FORD REALLY STOOD BEHIND THEIR VEHICLES, I WOULD NOT BE SITTING WITH A CAR WITH ONLY 90,000 MILES ON IT WITH A BLOWN TRANSMISSION. IF THE PROBLEM WOULD HAVE BE CORRECTED IN 1996 WHEN I ORIGINALLY REPORTED THE PROBLEM, THEN MAYBE I WOULD STILL BE DRIVING THE CAR.I LOVE MY CAR, ITS FORD MOTOR COMPANY I AM NOT HAPPY WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558394December 28, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE ELECTRICAL PLUG TO THE ALTERNATOR FAN MOTOR MELTS CAUSING VEHICLE TO OVERHEAT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877032December 27, 2000
VEHICLE SPEED CONTROL
WHEN SHIFTING FROM NEUTRAL TO DRIVE WITH FOOT ON BRAKE VEHICLE SUDDENLY SURGED FORWARD, THIS HAS HAPPENED SEVERAL TIMES OVER THE YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738226December 24, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
A FUEL OR BRAKE LINE DROPS OUT OF A CLIP UNDER GAS TANK. THIS IS NOT AN ISOLATED SITUATION. I'VE SEEN THIS LINE DRAGGING ABOUT 4" ABOVE THE HIGHWAY ON OTHER CROWN VICTORIA'S AND MERCURY GRAND MARQUIS THAT I PASS ON MY WAY TO AND FROM WORK. IT COULD RUPTURE IF THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, SUCH AS ELEVATED DRIVEWAYS, PARKING LOT ENTRANCES, OR POT HOLES. IT COULD ALSO BE TORN BY ROAD DEBRIS. MY NEIGHBOR PUT MY LINE BACK IN THE CLIP FOR ME. HE THOUGHT IT WAS PROBABLY A FUEL LINE, BUT HE WAS NOT SURE. IF IT IS A FUEL LINE AND IT RUPTURES WHEN THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, A SPARK COULD IT IGNITE THE GASOLINE CAUSING A LIFE THREATENING SITUATION. IF IT IS A BRAKE LINE, IT COULD BE POTENTIALLY LIFE THREATENING IF IT BECOMES RUPTURED OR TORN. WHATEVER TYPE OF LINE IT IS, THE PROBLEM COULD EASILY BE RECTIFIED BY REPLACING THE CLIP WITH ONE THAT WOULD NOT PERMIT THE LINE TO BECOME DISLODGED DURING NORMAL DRIVING. MY CAR HAS NEVER BEEN OFF THE ROAD. ALL MY DRIVING HAS BEEN HIGHWAY OR CITY DRIVING AND SOMEHOW THE LINE BECAME DISLODGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738170December 22, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS (LEFT OR RIGHT) FLASH VERY FAST IF FAN BLOWER MOTOR IS ON THE 2 FASTEST SETTING. DEALERSHIP VERIFIED THE PROBLEM, BUT DOESN'T HAVE ANY IDEA HOW TO FIX IT! I WAS TOLD, I GUESS WE'RE GOING TO HAVE TO TEAR APART YOUR DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738172December 22, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE "ONE TOUCH" AUTO DOWN POWER WINDOW FEATURE DOES NOT FUNCTION WHEN THE OUTSIDE TEMP.ERATURE IS BELOW 40 DEGRESS. DEALERSHIP HAS VERIFIED THE PROBLEM AND THEY HAVE INSTALLED MANY PARTS INSIDE L.F. DOOR. ALL TO NO AVAILABLE. THEY ARE STILL TRYING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738035December 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONTINOUS SQUEALING AND GRINDING BRAKES 4 ATTEMPTS TO CORRECT, NO RELIEF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558605December 14, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
DEFECTIVE IGNITION MODULE CAUSED VEHICLE TO STALL IN AN INTERSECTION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785103December 12, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM
FRONT SUSPENSION COMPONENTS HAVE FAILED (TIE RODS, CONTROL ARMS). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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