Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10062199March 15, 2004
WHEELS:RIM
2003 CROWN VIC POLICE INTERC. POLICE CAR HAD ITS TIRE RIM REPLACED BY FORD 9/2003, NEW RIM DATED 8/1/2003 WAS FOUND TO HAVE A 12 INCH CRACK ON THE CIRCUMFERENCE OF THE RIM WHICH CAUSED THE TIRE TO DEFLATE. NUMBERS ON THE RIM WERE 16X7 J T DOT K4 34 080103.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062948March 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING CONSUMER NOTICED AN UNKNOWN AROMA INSIDE THE VEHICLE. CONSUMER HAD VEHICLE INSPECTED, AND A TECHNICIAN DETERMINED INTAKE MANIFOLD AS THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060495March 5, 2004
WHEELS:RIM
MY CONCERN IS FOR THE 2003 FORD POLICE CROWN VICTORIA (POLICE INTERCEPTOR) PROGRAM 03M03 WHICH IS CONCURRENT WITH SAFETY RECALL 03S05. THEY BOTH INVOLVE INSPECTION AND REPLACEMENT OF CRACKED RIMS. HOWEVER, THE 03M03 DOES NOT ADDRESS THE PROBLEM. IT ONLY EXTENDS THE WARRANTY. BOTH CONCURRENT CAMPAIGNS DESCRIBE THE SAME SYMPTOMS (REPEATED SLOW AIR LEAK, NIBBLE IN STEERING, DIFFICULTY IN BALANCING TIRES AND RAPID AIR LOST). HOWEVER, AFTER CONTACTING MY LOCAL FORD DEALER AND FORD MOTOR COMPANY, I WAS TOLD THE RIMS WOULD NOT BE INSPECTED AT MY REQUEST. I WOULD HAVE TO PAY FOR THIS WITH CITY OF RICHMOND FUNDS. FORD STATES "THAT ONLY A SMALL PERCENTAGE OF STEEL WHEELS MANUFACTURED FROM SEPTEMBER 23, 2002 THROUGH APRIL 22, 2003 WILL BE AFFECTED BY THIS CONDITION" . I FEEL A FAILURE THAT COULD OCCUR DURING A HIGH SPEED PURSUIT IS NOT ACCEPTABLE. FORD ALSO SAYS IN THE 03S05 SAFETY RECALL THAT RAPID AIR LOSS MAY AFFECT VEHICLE CONTROL , POSSIBLY RESULTING IN AN ACCIDENT.....PERSONAL INJURY OR POSSIBLE DEATH. PLEASE ADVISE ME CONCERNING THE ACTION TO TAKE WITH THESE RIMS. WE (CITY OF RICHMOND), ARE NOT AN ISOLATED CASE. MARK SCHULTZ FLEET MAINTENANCE TRAINING & QUALITY ASSURANCE CITY OF RICHMOND, VIRGINIA . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057468March 3, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED. THE CONSUMER WAS ABLE MAINTAIN CONTROL OF THE VEHICLE. THE CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, HOWEVER THE MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONSUMER PULLED OVER AND TURNED OFF THE VEHICLE'S IGNITION. WHEN THE VEHICLE WAS RESTARTED IT CONTINUED TO ACCELERATE. A RECALL WAS ISSUED IN 1999 FOR THE 1992 CROWN VICTORIA'S. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059755February 25, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE STUCK IN REVERSE. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE AND HIT A HOUSE. VEHICLE CAME TO A STOP AFTER CRASHING INTO A BRICK WALL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10059794February 25, 2004
SUSPENSION:REAR
WHILE DRIVING 65 MPH REAR END OF VEHICLE DECREASED IN SPEED. CONSUMER COASTED VEHICLE TO SIDE OF HIGHWAY. DEALER SERVICED VEHICLE, AND DETERMINED REAR AXLE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053822February 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE PLASTIC INTAKE MANIFOLD CRACKED. THIS CAUSED COOLANT TO LEAK FROM THE INTAKE MANIFOLD. *AK THE FACTORY INTAKE MANIFOLD INCLUDED THE THERMOSTAT HOUSING AS ONE PIECE. THE CRACK DEVELOPED AT THE THERMOSTAT HOUSING WHICH REQUIRED THE ENTIRE MANIFOLD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059690February 20, 2004
POWER TRAIN:AXLE ASSEMBLY
FOIA REQUEST ALL DOCUMENTS, COMPLAINTS, DEFECT INVESTIGATIONS, RECALLS, SERVICE BULLETINS, ETC RELATING TO NHTSA'S INVESTIGATION INTO THE POWER TRAIN ASSEMBLY, AXLE SHAFT OF THE 2003 FORD CROWN VICTORIA, NHTSA NO: PE 04010, ES HAVE NO RECORDS. (NAR) *LA *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059485February 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AND WITHOUT WARNING COOLANT LEAKED FROM INTAKE MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053689February 19, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD CRACKED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050430February 19, 2004
VEHICLE SPEED CONTROL
WHILE BRAKING, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONSUMER HAD TO SHIFT TO NEUTRAL TO DECELERATE THE VEHICLE. THIS PROBLEM HAPPENED THREE TIMES. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056997February 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1997 CROWN VICTORIA LX - 4.6 L ENGINE WITH 99,000 MILES. MY MANIFOLD INTAKE CRACKED AND FAILED, RESULTING IN RAPID AND COMPLETE LOSS OF ENGINE COOLANT. REQUIRED TOWING. REPAIR ESTIMATED TO COST $1,100. FORD HAS BEEN AWARE OF THIS ISSUE SINCE 1996 AND HAS RECALLED 1996-2001 CROWN VICTORIA TAXIS, LIMOS, AND POLICE CRUISERS FOR THIS VERY SAME PROBLEM, BUT DID NOT RECALL PRIVATE VEHICLES WITH THE SAME FAULTY PART. FORD DID NOT EVEN NOTIFY OWNERS OF THIS DEFECT. I REQUEST AN INVESTIGATION BE MADE INTO THE REASON WHY PRIVATE VEHICLES WERE EXCLUDED FROM THIS RECALL, AS THERE CAN BE NO TECHNICAL REASON. I WOULD ALSO REQUEST THAT FORD BE COMPELLED TO PAY FOR REPAIRS MADE TO CARS PREVIOUSLY REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056714February 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
INTAKE MANIFOLD CRACKED. CONTACTED FORD CUSTOMER SERVICE. ADVISED NO RECALL AT THIS TIME. ADVISED TO RETAIN RECEIPT IF RECALL ISSUED, FORD WOULD REFUND EXPENSE. WAS ADVISED THAT IF I DID NOT HAVE REPAIR MADE AT FORD DEALERSHIP THERE WAS NO OTHER WAY FOR THEIR ENGINEERS TO DOCUMENT AND INVESTIGATE THE PROBLEM. ALSO AWARE THE ESCAMBIA COUNTY, FL SHERIFF'S DEPT. HAS TO REPLACE THIS SAME PART ON A REGULAR BASIS. AFTER REVIEWING THE NUMEROUS COMPLAINTS I FIND THAT A RECALL HAS BEEN ISSUED FOR POLICE AND TAXI VEHICLES BUT NOT PASSENGER VEHICLES. THE COST OF THIS PART WITH A DISCOUNT WAS $501. THE REPLACEMENT MANIFOLD HAS A METAL WATER PASSAGE TO PREVENT FURTHER CRACKS. FORD MUST BE HELD ACCOUNTABLE FOR THIS AND FORCED TO REPAIR, REPLACE OR REFUND THIS DEFECTIVE MAJOR ENGINE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057645February 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD CRACKED, RESULTING IN LOSS OF COOLANT. THIS FAILURE WAS DUE TO A DESIGN FLAW. DEALERSHIP INSTALLED AN UPGRADED DESIGN MANIFOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057648February 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD DEVELOPED CRACKS BECAUSE OF A FACTORY DESIGN FLAW. WHEN THIS OCCURRED VEHICLE LOST COOLANT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057663February 6, 2004
STRUCTURE:BODY
CONSUMER NOTICED THAT THE FLOORBOARDS WERE ALWAYS MOIST. THE DEALER DETERMINED THAT THE LEAF SCREEN GASKET WAS DEFECTIVE AND ALLOWED WATER TO LEAK INTO THE DUCT. THE DUCT THEN FILLED THEN EMPTIED ONTO THE FLOOR OF THE VEHICLE. THE LEAF SCREEN WAS SITUATED UNDER THE AIR VENTS AT THE FRONT OF THE WINDOW. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056341February 2, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY CAR HAS 98501 MILES ON IT AND THE PLASTIC INTAKE MANIFOLD IS CRACKED WITH COOLANT SEEPING INTO THE SPARK PLUG CHAMBER, PER TED BRITT FORD IN VA. I BELIEVE THAT THE CAUSE OF THE CRACK IS A LATENT DEFECT IN THE PLASTIC MANIFOLD. I WOULD LIKE TO HAVE FORD REPLACE IT FREE OF CHARGE SINCE IT WAS A LATENT DEFECT OF THE MANUFACTURER. I ALSO BELIEVE THAT THIS CONDITION WAS THERE SINCE I PURCHASED THE CAR (ORIGINAL OWNER), BECAUSE DURING THE EARLY PART OF MY OWNERSHIP OF THE VEHICLE, THERE WAS ALWAYS A FAINT ODOR OF COOLANT IN THE PASSENGER CAB. THIS WAS ALSO REPORTED AND DOCUMENTED WITH THE SERVICE ADVISER EARLY IN MY OWNERSHIP OF THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057383February 2, 2004
AIR BAGS:FRONTAL
THE CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION YET NONE OF THE FRONTAL AIR BAGS DEPLOYED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056352February 2, 2004
TIRES
THE TIRE FELL APART. THE RUBBER IS COMING OFF EXPOSING THE STEEL WALL AND LIFTING UP AROUND THE INSIDE EDGE OF TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055067January 28, 2004
WHEELS:RIM
MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR HAS FIVE WHEELS THAT HAVE THE AFFECTED DATE CODE STAMPED ON THEM THAT INDICATE THEY ARE DEFECTIVE. THE LOCAL DEALER SERVICE WRITER TELLS ME THAT THEY DO NOT NEED REPLACING IF THEY ARE NOT LEAKING AIR. AM I SUPPOSED TO WAIT UNTIL I AM STRANDED OR INVLOVED IN AN ACCIDENT BEFORE FORD WILL REPLACE THE RIMS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Crown Victoria