Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10099643December 21, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATED THAT THE TIE ROD ENDS ON THE FRONT OF THE VEHICLE FELL OFF, APPEARED AS IF THEY WERE NEVER TIGHTENED. THEY HAD JUST BEEN ADJUSTED. *AK REFERENCE 10099733 *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087970December 21, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING THE CONSUMER NOTICED STEAM COMING FROM THE FRONT OF THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE INTAKE MANIFOLD WAS CRACK AND NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104022December 17, 2004
ENGINE AND ENGINE COOLING
THE COMPOSITE INTAKE MANIFOLDS DEVELOPED FATIGUE CRACKS, RESULTING IN TOTAL ENGINE COOLANT LEAKAGE. COMPLETE LOSS OF COOLANT RESULTED IN ENGINE FAILURE, OWNER WAS LUCKY TO BE ON LOCAL STREET AND NEAR TO A CAR REPAIR SHOP, SPENT $1100 ON REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104028December 17, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD COVER CAME LOOSE WHILE THE CAR WAS MOVING ON THE HIGHWAY, BUT WAS CAUGHT BY A LATCH AT THE HORIZONTAL POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102520December 10, 2004
WHEELS:RIM
TROOPER WAS ON PATROL, WHILE DRIVING, HE HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE, FELT A SHIMMY IN THE STEERING, PULLED OVER AND OBSERVED THE RT FRT TIRE WAS SUDDENLY LOW ON AIR. HE RETURNED TO STATION, PARKED THE CAR AND CONTINUED HIS PATROL IN ANOTHER CAR. WHEN HE RETURNED TO STATION, THE RIGHT FRONT TIRE ON THE PARKED CAR WAS TOTALY FLAT. THE TIRE WAS EXAMINED BY A FORD DEALER, WHO FOUND THE WHEEL HAD AN APPROX 1/8" CRACK APPROX 16" LONG IN THE WHEEL. THE WHEEL WAS REPLACED BY THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103463December 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER WAS BACKING OUT OF THE GARAGE AND WITHOUT WARNING THE FRONT END COLLAPSED TO THE GROUND. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT BOTH DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102390December 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
HIGH PRESSURE FUEL LINE LEAK DUE WHERE IT PASSES (PAIRED WITH THE RETURN LINE - ALSO LEAKING) UNDER THE LEFT REAR FRAME ARCH. LINES WERE WORN THROUGH WHERE THEY CONTACTED FRAME (SHOULD HAVE BEEN SHIELDED OR CLAMPED). REPAIRED (SINCE PART IS ONLY AVAILABLE PAIRED WITH BRAKE LINES FOR$400+ FROM DEALER) USING BULK STEEL TUBE WITH COMPRESSION FITTINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101882November 30, 2004
UNKNOWN OR OTHER
RE; SERVICE BULLETIN #97 FOR INTAKE MANIFOLD REPLACEMENT FOR 97 FORD CROWN VICTORIA. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100710November 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE LINE FROM THE ABS PUMP TO THE RIGHT FRONT BRAKE RUSTED THROUGH WHICH RESULTED IN THE LOSS OF ALL FLUID IN THE MASTER CYLINDER. FURTHER INSPECTION FOUND THE TWO REAR BRAKE LINES ALSO SEVERELY RUSTED. THE LOCATION OF THE FAILURE AND THE EXTENSIVELY RUSTED REAR LINES WAS DIRECTLY UNDER THE MASTER CYLINDER, ON TOP OF THE CHASSIS RAIL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10103332November 23, 2004
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
REF; EXPLODING GASOLINE TANKS ON FORD CROWN VICTORIA. A HOSE HANGING FROM BOTTOM AND REAR. COULD BE A POTENTIAL DANGER. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100236November 19, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS HEADING HOME FROM THE GROCERY STORE WHEN I GOT THREE TO FOUR MILES OF MY HOME WHEN I NOTICED FROM MY REARVIEW MIRROR, THAT THERE WAS A HEAVY MIST BILLOWING FROM BEHIND MY CAR. THEN I BEGAN TO SMELL THE COOLANT FLUID SOON AFTER. I MANAGED TO PULL INTO THE NEXT CLOSEST GROCERY TO INVESTIGATE. HEAVY STEM FROM THE COOLANT BILLOWED UP FROM THE MIDDLE OF MY ENGINE WHICH SOAKED WIRES AND OTHER ELECTRICAL INSTRUMENTS. I LET IT COOL DOWN FOR SOME TIME BEFORE I COULD ADD MORE WATER AND SET FOR HOME WHICH WAS ONLY LESS THAN A MILE AWAY. THE NEXT DAY I GOT THE CAR TO A MECHANIC SO HE COULD INVESTIGATE TO WHAT THE PROBLEM WAS. IT WAS THE INTAKE MANUFOLD WHICH WAS MADE OF ALL THINGS...PLASTIC!!! THE MECHANIC CONTACTED AND PICKED UP THE REPLACEMENT THAT WAS MADE OF METAL. HE HAD DISCOVERED THAT HE WAS TOLD THAT FORD CO. NEVER SENT OUT RECALL NOTICES TO CROWN VICTORIA OWNERS ABOUT THE MAIFOLDS CRACKING. I HAD TO PAY OVER $500 FOR THE PART. ALONG WITH PARTS AND LABOR COSTS ADDING UP TO OVER $800. I AM APSOLUTELY BUGGERED TO PUT IT NICELY THAT THEY NEVER SAID ANYTHING!!! KNOWING THAT THERE WAS A PROBLEM WITH THE PART! THEY JUST LOST A STEADY FORD CUSTOMER NOT JUST BECAUSE OF MY PLIGHT, BUT BECAUSE OTHER PEOPLE WERE LEFT IN THE DARK ABOUT THIS SERIOUS PROBLEM! AND YES! I HAVE THE OLD MANIFOLD AND PHOTOS! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098758November 12, 2004
EXTERIOR LIGHTING:HEADLIGHTS
EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY, BOTH RIGHT & LEFT. ALWAYS DRIVE WITH BRIGHT ON. NO ONE CAN TELL. WILL HAVE TO INSTALL ADDITIONAL LIGHTS BECAUSE OF SUCH POOR VISION OF THE ROAD. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099733November 10, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
COMPLAINT RECEIVED VIA E-MAIL. ON MY WAY TO MICHIGAN FROM ILLINOIS ON OF THE TIE ROD ENDS FELL OFF OF MY CAR. DEALER CALLED ME, AND INFORMED ME THAT THE ONE FELL OFF WAS NOT THE ONLY ONE, THE REST OF THEM WERE ABOUT TO GO. MIND YOU THIS VEHICLE WAS NOT QUITE 5 YEARS OLD. FORD SENT OUT LETTERS TO TRUCK AND SUV OWNERS, BUT NOT TO CAR OWNERS ABOUT THIS PROBLEM. *AK REFERENCE 10099643. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089439November 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD CRACKED. THE CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK THE SPARK PLUGS AND WIRES WERE REPLACED. THE VEHICLE CONTINUED TO RUN ROUGH. AS THE VEHICLE WAS WARMED, THE DEALER NOTICED THAT THE INTAKE MANIFOLD WAS LEAKING GASOLINE/OXYGEN FUMES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098335November 5, 2004
STRUCTURE:BODY:TRUNK LID
THE TRUNK LID OF THE 2003 FORD CROWN VICTORIA HAS A CHROMED METAL STRIP OF TRIM RUNNING ACROSS THE OUTER BOTTOM WIDTH OF THE TRUNK LID. THIS METAL STRIP HAS AN EXPOSED SHARP EDGE IN A PLACE WHERE A USER WOULD INSTINCTIVELY REACH TO LIFT OR HOLD UP THE TRUNK LID (ON A WINDY DAY). AS A RESULT, THIS SHARP EDHE HAS RESULTED IN A CUT ON MY LEFT HAND.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10098143November 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
YOUR AGENCY HAS CONTACTED ME TWICE, CONCERNING A BRAKE FAILURE ON MY 1997 FORD CROWN VICTORIA. I HAVE LOCATED THE DEFECTIVE BRAKE LINE THAT YOU INQUIRED ABOUT, THE PIECE THAT WAS CUT OUT FOR THE REPAIRS. THIS NUMBER MAY BE ASSOCIATED WITH MY COMPLIANT EA03012. I JUST CAN NOT REMEMBER THE GENTLEMANS NAME THAT FIRST CALLED ME. LATER AN ATTORNEY CALLED REPRESENTING HERSELF AS BEING WITH YOUR AGENCY. PLEASE CONTACT ME AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096359October 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
ON 10-24-04 OUR VEHICLE HAD THIS PROBLEM AS DESCRIPED ON YOUR WEBSITE. FORD REFUSES TO COVER. MAKE: FORD MODEL: CROWN VICTORIA TYPE: ANY YEAR: 1997 RECALL NUMBER: 98I001000 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES. CONSEQUENCE: THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES. REMEDY: DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED. NOTES: NOTE: FORD HAS DECIDED TO CONDUCT A SAFETY IMPROVEMENT SERVICE CAMPAIGN TO INSPECT THE BRAKE LINES WITHOUT CHARGE. OWNERS CAN CONTACT FORD AT 1-800-392-3673. HTTP://WWW-SA.DOT.GOV/CARS/PROBLEMS/RECALLS/RESULTS.CFM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095935October 18, 2004
SERVICE BRAKES, AIR:ANTILOCK
ANTI-LOCK BRAKE SYSTEM CONSTANTLY CYCLES AND CEATES A HAZARDOUS CONDITION BY REDUCING BRAKING POWER ON SMOOTH DRY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095854October 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES
SUDDEN FAILURE OF BALL JOINTS IN FORD PASSENGER CARS.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095857October 16, 2004
STEERING:LINKAGES, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SUDDEN FAILURE OF BALL JOINTS AND STEERING LINKAGE PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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