Ford Contour Complaints

3,154 consumer complaints on file.

#10184498March 8, 2007
STRUCTURE
WARPED PANEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184348March 6, 2007
STRUCTURE, UNKNOWN OR OTHER
I HAVE A 2000 FORD CONTOUR THAT I PURCHASED IN 2000 WHILE I LIVED IN NH. IN EARLY 2001, I MOVED OUT OF NH AND TO MA. LAST YEAR, I STARTED TO PAY ATTENTION TO A VERY NOTICEABLE WARPING IN MY DASHBOARD. THE DASHBOARD HAS STARTED TO PULL AWAY FROM THE WINDSHIELD. THE BLACK VENTING PIECE IS NO LONGER CONNECTED AND COULD BECOME LOSE AND SERVE AS A PROJECTILE IN AN ACCIDENT. MY FRONT WINDSHIELD NO LONG DEFROSTS PROPERLY WHICH CAN CAUSE PROBLEMS WITH SEEING WHILE DRIVING. I JUST FOUND OUT THAT THERE WAS A RECALL IN 2001, AND I CAN ONLY ASSUME THAT THE NOTICE WAS SOMEHOW SENT TO MY OLD ADDRESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183929March 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL* - THE CONTACT CALLED REGARDING THE 1998 FORD CONTOUR. THE CONTACT STATED THAT THE ENGINE SEIZED WHEN THE TEMPERATURE WAS EXTREMELY COLD. THE FAILURE MILEAGE WAS 50,000. THE DEALER DIAGNOSED THE FAILURE AS NEEDING A NEW PROCESSOR. THE ENGINE LIGHT STAYED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183669February 27, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*- THE CONTACT STATED THAT THE COMPARTMENT WIRING HARNESS INSULATION ON THE 1995 FORD CONTOUR'S ENGINE BECAME BRITTLE AND CRACKED. THE CONTACT STATED THERE WAS FORD RECALL NUMBER 99M03 WHICH STATED THAT THE REASON FOR THIS WAS DUE TO HEAT AND MOISTURE. THE CONTACT STATED MOST OF THE INSULATION HAS FALLEN OFF. THE CONTACT WAS UNABLE TO START THE VEHICLE, AND HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPAIR. THE VEHICLE CURRENTLY HAD 18,8000 MILES. *AK UPDATE 4/9 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183066February 20, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 95 CONTOUR STARTED FOR TWO SECONDS, THEN DIED. IT WOULD NOT START AFTER THAT. MY MECHANIC DETERMINED THAT THE FUEL PUMP QUIT. I ONLY HAD THE CAR TWO DAYS FROM PURCHASE, SO I CHECKED ONLINE FOR SERVICE ISSUES, RECALLS, ETC., AND FOUND OUT ALL THE VARIOUS FUEL, ELECTRICAL, EMISSION AND OTHER PROBLEMS THIS VEHICLE HAS, MY BIGGEST CONCERN BEING THAT IT COULD CATCH FIRE(I DO HAVE A FAMILY TO DRIVE AROUND), I AM VERY DISAPPOINTED ABOUT THE UNCOOPERATIVE COMING FROM THE DEALERSHIPS CONCERNING ALL THIS, I AM VERY LOW-INCOME, I SPENT $1000.00 FOR THIS CAR THINKING IT WAS A GOOD DEPENDABLE CAR, AND NOW FIND MYSELF WONDERING HOW I WILL BE ABLE TO AFFORD ALL THE REPAIRS ON MY SINGLE INCOME, FORD, SHAME ON YOU!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182022February 8, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1995 FORD CONTOUR WITH 36000 FAILURE MILEAGE AT 55 MPH THE FRONT FRONT DRIVER'S SIDE AIRBAG DEPLOYED WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE FORD ENGINEER CHECKED THE VEHICLE, AND DETERMINED THAT THERE WAS NO DAMAGE TO THE VEHICLE, BUT HE DETERMINED THAT THE SENSOR WAS FAULTY. THE VEHICLE HAS BEEN REPAIRED. THE DRIVER RECEIVED MINOR INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10181733February 5, 2007
ELECTRICAL SYSTEM:WIRING
CAR HAS 168000 MILES . MY DAUGHTER JUST PURCHASED IT. 11/06 AFTER CHECKING OVER I FOUND INSULATION ON WIRES IS ROTTED AND FALLING OFF. I NOTICED SOME REPAIRS HAVE BEEN ATTEMPTED BUT STILL LOOKS UNSAFE TO OPERATE BECAUSE OF POSSIBILITY OF FIRE .SHE NOW HAS A CAR SHE CANT USE AND CANT AFFORD TO REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181363February 1, 2007
STRUCTURE
TL*- THE CONTACT STATED IN AN ATTEMPTTO DRIVE THE 2000 FORD CONTOUR SHE GOT IN AND SAW THAT THE DASHBOARD WAS PEELING. THE CONTACT STATED THAT ALL TYPES OF WEATHER MADE IT PEEL MORE AND MORE. HER VEHICLE COULD NOT PASS INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180985January 29, 2007
STRUCTURE
DASHBOARD IS WARPED AND IN COLD WEATHER WARPS AND HAS WARPED EVEN WORSE. IT OBSTRUCTS THE DRIVER'S VIEW, POTENTIALLY DECREASES FLOW FROM DEFROSTING VENTS, AND THE VIEW IS ADDITIONALLY OBSTRUCTED AS THE PLASTIC VENT COVER ACROSS THE DASH AS IT IS NO LONGER RETAINED BY THE WARPED MATERIAL. AIRBAGS MAY PROJECT PIECES IN CASE OF DEPLOYMENTS AS CRACKS ARE VISIBLE IN THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179536January 24, 2007
UNKNOWN OR OTHER
1. DASH WARP CAUSES VISIBILITY PROBLEMS, DEFROSTER MALFUNCTION, LOOSE TRIM. I DROVE OVER A SEAM IN THE ROADWAY AT AN OVERPASS (SMALL BUMP) & THE VENT TRIM POPPED LOOSE. THIS IS SIMPLY AN AGING ISSUE AS THERE WAS NO UNUSUAL EVENT. MY CAR IS A 1999 FORD CONTOUR, BUT THIS ISSUE IS ALSO PREVALENT ON THE MERCURY MYSTIQUE 1999 & 2000 , AND SOME 1998 MODELS WITH THE NEWER STYLE DASH. 2. THE TRIM POPPED LOOSE FROM THE DASH WHILE COMMUTING ON I-45 TO WORK. THE VENT TRIM CAME TO REST IN FRONT OF THE AIR BAG & ON MY ARMS AS I DROVE, BUT FORTUNATELY DID NOT CAUSE AN ACCIDENT. 3. THE VENT TRIM WAS PLACED LOOSELY ONTO THE DASH SO THE DEFROSTER WOULD STILL BE USABLE, BUT THE WARPED DASH PREVENTS IT FROM BEING PROPERLY SECURED. A NEW VENT TRIM WILL NOT FIX THIS PROBLEM. THERE WAS AN OLD RECALL WHICH INCLUDED A 'REPAIR KIT', BUT IT HAS EXPIRED. I WOULD LIKE TO SEE THE RECALL RE-INSTATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179430January 22, 2007
STRUCTURE
IN JULY 2002, I PURCHASED A 1999 FORD CONTOUR FROM A FORD DEALER. THE VEHICLE WAS A FORD CERTIFIED PRE-OWNED VEHICLE. WITHIN SIX MONTHS OF THE PURCHASE, THE DASH BEGAN TO WARP CAUSING THE DEFROST VENT COVER TO POP OUT AND NOT FIT CORRECTLY. THE FORD DEALER NEVER MADE ME AWARE OF A FORD CUSTOMER SATISFACTION PROGRAM (#01B78). ALSO, I NEVER RECEIVED ANY NOTIFICATION FROM FORD. OVER THE PAST FOUR YEARS THE DASH HAS CONTINUED TO WARP BADLY. THE WARPING HAS BECOME SO BAD IT COULD INTERFERE WITH THE OPERATION OF THE PASSENGER AIRBAG. ALSO, PART OF THE DASH IS COVERING THE DEFROST VENT. I THINK FORD NEEDS TO RE-OPEN THE OFFER TO REPAIR THIS DEFECT FOR SAFETY REASON. I AGREE WITH THE PETITIONER IN NHTSA ACTION NUMBER DP06004, THAT ". . . IMPROPERLY RETAINED INSTRUMENT PANEL COMPONENTS CAN BE DETRIMENTAL TO THE DESIRED PERFORMANCE OF FRONT AIR BAG DEPLOYMENTS AS WELL AS BECOME PROJECTILES DURING AIR BAG DEPLOYMENTS." *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179030January 18, 2007
ELECTRICAL SYSTEM
TL* - THE CONTACT TOOK HIS 1997 FORD CONTOUR TO THE DEALERSHIP ON 12/20/06 BECAUSE THE VEHICLE HAD LOST COMPLETE POWER. THE DEALER STATED THAT THE VEHICLE NEEDED TO GET THE WIRING HARNESS REPLACED. THE DEALERSHIP CALLED THE MANUFACTURER TO SEE IF THE VEHICLE WOULD BE COVERED UNDER THE RECALL NHTSA CAMPAIGN ID NUMBER : 01V230000 AND THEY STATED THAT IT WOULDN'T BE COVERED UNDER RECALL DUE TO THE VEHICLE BEING MORE THAN 10 YEARS OLD. THE CONTACT CAN PROVIDE COPIES OF REPAIR INVOICES IF NEEDED. *JB UPDATED 2/16/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178578January 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VEHICLE WAS PARKED IN SUNLIGHT EVERYDAY; BLOWER SEPARATED FROM DASHBOARD AND DASHBOARD IS NOW WARPED BADLY. NO RECALL NOTICE/ BULLETIN RECEIVED FROM DEALERSHIP IN WHICH VEHICLE WAS PURCHASED FROM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177545January 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE LEADING EDGE OF THE DASHBOARD (PORTION NEAREST THE WINDSHIELD) HAS "WARPED" UPWARD SEVERELY (6+ INCHES!). IT NOW PRESSES AGAINST THE WINDSHIELD, PREVENTING THE DEFROSTER FROM FUNCTIONING PROPERLY AT ALL. THIS IS A SAFETY HAZARD ESPECIALLY DURING WINTER MONTHS. IT IS UNKNOWN IF THIS DASHBOARD WARPAGE WOULD INTERFERE WITH AIRBAG DEPLOYMENT. THERE WAS A CUSTOMER SATISFACTION PROGRAM BY FORD TO CORRECT THE ISSUE, BUT THIS PROGRAM TERMINATED IN 2002, AND THIS WARPAGE COMMONLY DOES NOT/DID NOT OCCUR UNTIL WELL AFTER THE PROGRAM ENDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177390December 30, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING
I HAVE 1997 FORD CONTOUR SE. I HAVE HAD SEVERAL PROBLEMS WITH IT, CHECK ENGINE LIGHT COMES ON CONSTANTLY, RADIATOR LIGHT COMES ON CONSTANTLY, RUNS POORLY. I HAD ALL CHECKED WHEN THEY HAPPEN ON MULTILPLE OCCASIONS. AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND THAT THERE MAY BE A PROBLEM WITH THE WIRING HARNESS IN THE ENGINE COMPARTMENT. I WAS TOLD BY A FREIND THAT HE HAD HEARD OF A PROBLEM LIKE THIS AND FORD WAS FIXING THEM, AND I SHOULD CALL THE DEALER. I CALLED THE DEALER AND THEY CONFIRMED THERE WAS A RECALL BUT BASED ON MY VIN I WAS NOT INCLUDED DUE TO THE AGE OF MY CAR. THIS WAS DONE AT BRANDON FORD AROUND THE JULY/AUGUST TIME FRAME. THINKING THAT I HAD TO DO THE REPAIR MYSELF, DUE TO THE COST AT THE DEALERSHIP (OVER $3000.00), I STARTED LOOKING FOR PARTS MYSELF ON THE INTERNET. THERE I FOUND THE RECALL/EXT. WARRANTY INFO. 99M03 AND IN THIS IT STATES 10 YEARS OR 100,000 MILE. I AGAIN GOT HOPE THAT MAYBE THEY HAD MISSREAD THE RECALL AT THE DEALER SHIP. I THEN RETURNED WITH VIN AND THE INFO 99M03 IN HAD AND ONE OF THEIR SERVICE ADVISERS CONFIRMED THAT IT SHOULD BE COVERED. I THEN MADE AN APPOINTMENT FOR THE NEXT DAY TO DROP THE CAR OFF AT 8:30AM TO HAVE IT DONE. I CALL THAT SAME DAY AT 2:30PM TO CHECK TO SEE IF AND FOR HOW LONG I WOUNLD NEED A RENTAL CAR. I WAS TOLD AT THAT TIME THAT MY CAR WAS NOT COVERED DUE TO IT'S AGE AND THAT IT RAN OUT ON 10/26/06. HAD THE FIRST PERSON LOOKED THE INFO. UP PROPERLY BACK IN THE JULY/AUGUST TIME FRAME IT WOULD HAVE BEEN FIXED. I WAS ALSO TOLD BY THE SERVICE MANAGER THAT THE REPAIR WOULD TAKE THEM APPROX. 3 DAYS TO DO, AND FOR ONLY GIVES THEM 6-7 HRS TO DO IT, SO THEY LOSE MONEY TO DO THESE REPAIRS. BASED ON THE 99M03 INFO I SHOULD HAVE RECIEVED A LETTER STATING THE EXT. WARRANTY WHICH I DID NOT, BUT HAD RECIEVED OTHER RECALL INFO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176557December 19, 2006
ELECTRICAL SYSTEM
TL*- THE CONTACT'S VEHICLE STALLED WHILE DRIVING 35 MPH AND THE DRIVER WAS UNABLE TO MOVE THE CAR FROM THE MIDDLE OF THE ROAD. THE CONTACT TOOK THE CAR TO DEALER (MAROONE FORD) AND THEY TOLD HER THAT THE FAILURE WAS DUE TO A PROBLEM WITH THE ELECTRICAL SYSTEM AND THAT IT WAS UNDER WARRANTY BUT SHE WILL HAVE TO WAIT FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175661December 9, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE A 1998 FORD CONTOUR SVT, THIS IS MY THIRD ONE. EVERY ONE I PURCHASE HAS THE SAME PROBLEM, THE WIRES IN THE WIRE HARNESS FOR THE COMPUTER AND CAR CRACK AND THE COATING JUST FALLS RIGHT OFF, WHICH ALLOWS THE WIRES TO THE COMPUTER TO TOUCH WHICH SHORTS THE COMPUTER AND MAKES THE CAR NO LONGER START, IT WILL CRANK BUT IT WILL NOT START CAUSE THE COMPUTER IN SHORTED AND CONFUSED SO THERE IS NO FUEL AND NO SPARK GOING TO THE FUEL RAIL OR THE COIL PACK. AT THIS POINT THE CAR NEEDS A WIRE HARNESS AND A PCM AND THIS ALL COSTS CLOSE TO $3000 OF WHICH I DO NOT HAVE TO FIX IT. MY FRIEND WORKED FOR GENERAL ELECTRIC AND HE SAID HE HAS SEEN THIS BEFORE AT THE FACTORY WHEN THE COATING IS HEATED TO HIGH ONCE IT DRYS ITS ONLY A MATTER OF TIME BEFORE THE COATING CRACKS AND FLAKES OFF. FORD SAYS THEY WILL NOT HELP ME ALTHOUGH ITS A CONSISTENT PROBLEM WITH THESE SVT CONTOURS I AM HOPING THIS CAN HELP ALL US FORD LOVERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175225December 5, 2006
UNKNOWN OR OTHER
THE VENT BRACKET ON THE DASH BECAME LOOSE AND WAS ABOUT TO FALL OFF WHEN I REMOVED IT FROM THE CAR. THE DASH PAD BEGAN TO SHRINK AND PULL AWAY FROM THE INSTRUMENT PANEL AND DASH IMMEDIATELY AFTER WE GOT THE CAR. THE MANUFACTURER DISCONTINUED TO PROVIDE A REPLACEMENT IN 2004. THERE WAS A REPAIR CAMPAIGN FOR A 6 MONTH PERIOD--BEFORE I OWNED THE CAR. I WOULD LIKE FORD TO PROVIDE A REPLACEMENT PART TO ME AT NO COST. I WILL INSTALL IT. THIS IS A SAFETY ISSUE BECAUSE THE DEFROSTER IS BLOCKED BY THE LEADING EDGE OF THE SHRINKING DASH PAD; PART OF THE DRIVER'S VISION IS BLOCKED; THE GRILLE IS DANGEROUS IF IT BECOMES LOOSE IN THE CAR; THE AIRBAG DEPLOYMENT WILL BE INTERFERED WITH UNLESS THERE IS A REMEDY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175011December 3, 2006
STRUCTURE
THE DASHBOARD IS WARPED AND IS PEELING AWAY FROM THE BASE CAUSING LIMITED VISIBILITY OUT OF THE FRONT WINDOW AS WELL AS LIMITING THE EFFECTIVENESS OF THE FRONT WINDOW DEFROSTER. HAVE NOT CONTACTED A LOCAL FORD DEALER AS OF YET AND I AM RELUCTANT TO GIVEN THE GROWING NUMBER OF DISSATISFIED CONSUMERS WITH THE SAME PROBLEM. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. INCIDENT DATE IS UNKNOWN, I USED 1/1/05 BECAUSE THE DEFECT BEGAN IN EARLY PART OF 2005. CAR WAS PURCHASED USED IN JUNE 2004 AND THERE WAS NO DEFECT AT THAT TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174854December 1, 2006
STRUCTURE
1. DASH WARP CAUSES VISIBILITY PROBLEMS, DEFROSTER MALFUNCTION, LOOSE TRIM 2. WITH THE DASH WARP THE VENT TRIM IS CONTINUALLY POPPING OUT . THERE HAS BEEN NO ACCIDENT OR INCIDENT BUT IN THE EVENT OF AN ACCIDENT I DON'T WANT THE VENT TRIM POPPING OUT AND PREVENTING AIRBAG DEPLOYMENT OR CAUSING ANY FURTHER HARM TO ME OR MY FAMILY. THERE HAVE BEEN REPEATED INCIDENTS OF DEFROSTER CAUSING VISIBILITY PROBLEMS BECAUSE OF THE VENT TRIM NOT PROPERLY DISPERSING AIR. THE VENT TRIM WAS PLACED LOOSELY ONTO THE DASH SO THE DEFROSTER WOULD STILL BE USABLE, BUT THE WARPED DASH PREVENTS IT FROM BEING PROPERLY SECURED. A NEW VENT TRIM WILL NOT FIX THIS PROBLEM. THERE WAS AN OLD RECALL WHICH INCLUDED A 'REPAIR KIT', BUT IT HAS EXPIRED. I WOULD LIKE TO SEE THE RECALL RE-INSTATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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