Ford Contour Complaints

3,154 consumer complaints on file.

#10190974May 16, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONTACT STATED THAT THE LEFT FRONT SPRING BROKE AND PUNCTURED THE TIRE WHILE THE CAR WAS PARKED IN THE DRIVEWAY. CAR WAS TOWED TO THE DEALER, WHO FOUND RECALL NOTICE AND REPLACED LEFT SPRING AND LEFT TIRE AT NO CHARGE. LESS THAN A YEAR LATER THE SAME THING HAPPENED TO THE RIGHT SPRING AND TIRE. CAR WAS AGAIN TOWED TO DEALER, WHO AGAIN REPLACED THE SPRING AND TIRE AT NO CHARGE AS THIS WAS A RECALL PROBLEM. DEALER COULD NOT UNDERSTAND WHY THE RIGHT SPRING HAD BROKEN BECAUSE HE CLAIMED THAT THE RIGHT SPRING HAD BEEN AUTOMATICALLY CHANGED WHEN THE LEFT ONE FAILED AS PART OF THE RECALL SPRING REPLACEMENT INSTRUCTIONS. THAT MEANT THAT THE RIGHT SPRING FAILED AFTER BEING ON THE CAR ONLY 10 MONTHS. CAR IS A 1998 FORD CONTOUR LX. MILEAGE 75,000. THE CAR HAS PERFORMED FINE OTHER THAN THIS SPRING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190329May 9, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. ONE MONTH AGO, THE CONTACT DISCOVERED THAT THERE IS A RECALL FOR HER VEHICLE. SHE STATED THAT THE ENGINE LIGHTS CONTINUE TO ILLUMINATE WHILE DRIVING 40 MPH, AND A WIRING REPAIR WAS PERFORMED IN THE TRANSMISSION. SHE ALSO STATED THAT THE WIRING HARNESS WAS DAMAGED BY THE HEATER BLOWER. THE VEHICLE WAS PURCHASED IN 2001 AND THE CONTACT HAS BEEN EXPERIENCING ENGINE FAILURE EVER SINCE. THE ENGINE SIZE IS NOT AVAILABLE. THE CURRENT MILEAGE IS 110,000 AND FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190225May 8, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE DRIVING 40MPH, THE REAR AXLE BROKE. THE CONTACT CRASHED INTO A TREE. THE WEATHER WAS NOT A FACTOR. THE CAR WAS DESTROYED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED DUE TO A BROKEN AXLE. THE VIN AND ENGINE SIZE ARE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189964May 7, 2007
STRUCTURE
I CONTACTED FORD TO FIND OUT RECALL INFORMATION ON THE 1999 FORD CONTOUR WHICH DASHBOARD WAS CURLING UP AND FORWARD. I WAS TOLD THAT THIS VOLUNTARY RECALL EXPIRED IN 2002, AND THAT IT WAS NOT A SAFETY ISSUE. THEREFORE , IT WILL NOT BE FIXED, AND I WOULD NEED TO PAY. I WISH TO STATE THAT IT SHOULD BE A SAFETY PROBLEM AS IT IS CURLING UP AND FORWARD IN THE WINDSHIELD. WHEN IT CURLS UP IT CAUSES OBSTRUCTION TO THE DRIVER'S VIEW. PLEASE IF YOU WOULD LIKE I WOULD BE HAPPY TO TAKE PICTURES. THIS CAR WAS BECOMING A SAFETY HAZARD FOR ME, AND I WILL NOT BE ABLE TO DRIVE OR SELL IT. TO FIX IT WOULD BE MORE THAN THE CAR WAS WORTH. THEREFORE, BECAUSE THEY DID NOT WANT TO TAKE RESPONSIBILITY I WILL BE OUT OF A VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189599May 2, 2007
STRUCTURE
WARPED DASH .THERE IS NO HELP AVAILABLE FOR THIS, IT'S GETTING SO BAD THAT IT'S HARD TO SEE OVER DASH THE DEFROSTER DOESN'T DO ITS JOB WELL ,AND FORD WANTS AN ARM AN LEG TO FIX THERE PROBLEM. THIS IS A KNOWN PROBLEM AND VERY WIDE SPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189298April 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*T HE CONTACT OWNS A 1998 FORD CONTOUR SE. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL WAS DAMAGED AFTER IT WAS SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR DETERIORATED , AND DID NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION. WHILE DRIVING 50 MPH IN 2ND GEAR THE VEHICLE SHIFTED OUT OF GEAR. THE CONTACT'S VEHICLE HAD THE SAME FAILURE AS LISTED IN RECALL# 98V233000. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000, AND THE CURRENT MILEAGE WAS 106,000. *AK LEFT MESSAGE 10/16/07 *LJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188634April 23, 2007
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1997 FORD CONTOUR. WHILE DRIVING 25 MPH ON 3/19/07 THE DRIVER FELT SOMETHING HEAVY FALL ON HIS FOOT AND HE BEGAN TO LOSE CONTROL OF THE STEERING WHEEL. THE STEERING COLUMN FELL ON THE BRAKE PEDAL AND HE COULDN'T STOP THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED TRUCK. THE PASSENGER SIDE AIR DEPLOYED; HOWEVER, THE DRIVER SIDE DIDN'T DEPLOY. TWO PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES TO THEIR KNEES AND CHESTS. THE POLICE OFFICER STATED THAT HE NEVER HEARD OF A STEERING COLUMN BREAKING WHILE DRIVING. THE CONTACT STATED IN THE STATE OF WISCONSIN INSURANCE WAS NOT REQUIRED AS SHE WAS UNINSURED. THE SERVICE MECHANIC ON 01/13/07 STATED THAT THE BRAKE FAILURE WAS DUE TO THE BRAKE HOSE BEING LOOSE. THE FAILURE MILEAGE WAS WITH 158,000. THE CONTACT DOESNT HAVE THE CURRENT MILEAGE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10188373April 19, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT COMES ON THREE TIMES FOR DIFFERENT OXYGEN SENSORS. THESE GREATLY EFFECT THE GAS MILEAGE AND TIMING OF ENGINE RESULTING IN MORE EXPENSIVE REPAIRS. THE MECHANIC STATED HE HAS SEEN A LOT OF FORD CONTOURS IN WITH THIS SPECIFIC PROBLEM. COST IS MINIMUM $250-$450 TO REPLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188182April 17, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:STABILIZER BAR
I HAVE A 1995 FORD CONTOUR AND I PAID OVER $16,000.00 FOR IT. I HAVE HAD NOTHING BUT TROUBLE SINCE I GOT THIS CAR. I HAVE 50,888 MILES AND THE TRANSMISSION HAS BEEN REPLACED 2 TIMES AND WORKED ON 4 TIMES. WATER PUMP WENT OUT, AIR WENT OUT ALL WIRING COVERS HAS CRUMBLED OFF LEAVING EXPOSED WIRES TO START A FIRE AND MUCH MORE. I HAVE BEEN TREATED LIKE I WAS A CHILD AND DIDN'T KNOW ANY BETTER WITH THE DEALERSHIP AND FORD MOTOR COMPANY. I NOW HAVE A CAR THAT I CAN'T DRIVE BECAUSE IT IS A FIRE HAZARD. I WANT SOMETHING DONE TO MY SATISFACTION. I KNOW THEY QUIT MAKING THE 1995 FORD CONTOUR BECAUSE THERE WERE SO MANY MANUFACTURER PROBLEMS. I AM NOW TOLD THEY CAN'T GET PARTS TO FIX THE CAR AND I CAN'T TRADE IT IN ON ANOTHER ONE. I AM A FEMALE AND I AM TIRED OF THE TREATMENT I'M RECEIVING FROM FORD. MY CAR HAS ALWAYS BEEN SERVICED AT A FORD DEALERSHIP. I HAVE CONTACTED SEVERAL AGENCYS CONCERNING MY PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188194April 17, 2007
SEAT BELTS:FRONT
DRIVER SEAT BELT RIPPED/TORE. NO INJURIES. LOOKS LIKE IT WILL NOT SURVIVE ANOTHER INCIDENT. HAVE A FRIEND THAT THIS ALSO HAPPENED TO ON A FORD VEHICLE AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187841April 14, 2007
ENGINE AND ENGINE COOLING
MY CAR HAS CONTINUALLY TO RUN HOT, THE PART THAT SENDS THE INFORMATION THE ENGINE FOR THE FAN TO COME ON WAS DEFECTIVE. I TOOK MY CAR TO THE DEALERSHIP TO TRY TO PURCHASE THE PART AND THE DEALERSHIP TOLD ME THAT THIS PART WAS A RECALL PART. BY THIS PART BEING DEFECTIVE IT HAS DAMAGED MY ENGINE AND THE DEALERSHIP TOLD ME THAT MY CAR WAS OVER THE MILES AND THE RECALL DATE WAS OVER AND THEY WAS NOT GOING TO HONOR THE RECALL. THEY TOLD ME THAT I CAN PURCHASE THE PART, BUT THEY WAS NOT GOING TO REPLACE MY ENGINE. THIS PART HAS DAMAGED MY ENGINE AND THEY SHOULD NOT ONLY REPLACED THE DEFECTIVE PART WITH NOT CHARGE, BUT THEY SHOULD ALSO REPLACE MY ENGINE DUE THE DEFECTIVE PART. THE DEALERSHIP SERVICE CENTER STATED THAT THEY WERE ONLY FOLLOWING FORD MOTOR COMPANY GUIDELINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187837April 13, 2007
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM, TIRES:TREAD/BELT
VIBRATION WHEN BRAKES APPLIED. THIS PROBLEM STARTED BEFORE I EVEN PULLED OFF THE LOT WHEN I BOUGHT IT USED. THE DEALERSHIP HAD SUPPOSEDLY FIXED IT. NOW, THIS WAS THE SECOND TIME THAT I NEEDED TO REPLACE THE ROTORS AND BRAKE PADS. THE FIRST TIME I BOUGHT A SET OF TIRES, THEN GOT AN ALIGNMENT. WAS TOLD I NEEDED DIFFERENT TIRES SINCE THE VIBRATION DID NOT STOP. BOUGHT MORE TIRES ,AND WAS TOLD THAT IT HAD NOTHING TO DO WITH THE ALIGNMENT. TODAY, MY CAR WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON, AND I IMMEDIATELY TOOK IT TO A REPAIR SHOP. IT'S GOING TO COST $120 JUST TO HAVE DIAGNOSTICS DONE. I ALSO HEARD STRANGE NOISES FROM THE BACK OF THE CAR EVERY TIME I BRAKE. I'M SHOPPING FOR A NEW CAR TOMORROW. I HAVE YET TO MEET SOMEONE WHO CAN TELL ME EXACTLY WHAT WAS WRONG WITH MY CAR AND FIX IT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187576April 11, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE FRONT SPRINGS FAILED ON THE VEHICLE. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE DRIVER'S SIDE TIRE WAS FLAT. ONCE THE TIRE WAS REMOVED IT WAS EVIDENT THAT THE FRONT COIL SPRING HAD PUNCTURED THE TIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187314April 9, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT DISCOVERED THAT THE RIGHT FRONT TIRE WAS FLAT. IN THE PROCESS OF FIXING THE TIRE THE CONTACT REALIZED THAT THE RIGHT FRONT COIL SPRING DETACHED AND PUNCTURED THE TIRE. THE DEALER WAS CONTACTED REGARDING THE COIL SPRING. THERE WAS RECALL # 01I013000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGE WERE 81,320.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187346April 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOAM PADDING ON INSTRUMENT PANEL CURLED BACK FROM DASHBOARD/INSTRUMENT PANEL SO AS TO PARTIALLY BLOCK LINE OF VISION ALONG THE LOWER WINDSHIELD, TO BLOCK AND DISRUPT THE AIR FLOW FROM THE DEFROSTER. PROBLEM STARTED APPROXIMATELY 10/2003 AND HAS GOTTEN PROGRESIVELY WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187128April 5, 2007
STRUCTURE
DASHBOARD HAS DETACHED AT THE WINDSHIELD. IT HAS EXPERIENCED A SEVERE WARPAGE AND IS NOW RESTING UPWARD ABOUT 5 INCHES HIGHER THAN ITS NORMAL POSITION. THE DEFROSTER GRILL POPPED OUT - IT IS BLOCKING THE VIEW AND REDIRECTED THE DEFROSTER SO THAT IT WILL TAKE MUCH LONGER TO CLEAR WINDSHIELD, BUT NOT COMPLETELY. IT HAS PEELED BACK SO FAR THAT IT IS NOW IN THE AREA OF THE PASSENGER SIDE AIRBAG, WHICH I FELT IT'S A SAFETY ISSUE. DEALER HAS CONSISTENTLY BLOWN ME OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186420March 28, 2007
UNKNOWN OR OTHER
DASHBOARD HAS WARPED TO THE POINT WHERE THE DEFROSTER PLASTIC VENT DOES NOT FIT IN ITS DESIGNATED SPOT. DEFROSTER DOES NOT WORK AS A RESULT OF THE AIR NOT BEING DIRECTED TO THE WINDSHIELD PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186323March 27, 2007
UNKNOWN OR OTHER
2000 FORD CONTOUR TOP OF DASH WARPED SEVERELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185888March 22, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE HAS ENCOUNTERED BLOWN FUSES AND A DESTROYED ALTERNATOR. THE ELECTRICAL SYSTEM ALSO DESTROYED THE BATTERY. THE DEALER STATED THAT THE WIRING HARNESS DETERIORATED, AND INFORMED THE CONTACT OF RECALL # 01V230000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185060March 14, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ON MY 1999 FORD CONTOUR WITH 95,000 KM, BOTH REAR COIL SPRINGS HAVE BROKEN, PUNCTURING BOTH REAR TIRES. THIS CAR HAS BEEN DRIVEN VERY NICELY AND GIVEN INCREDIBLE TLC. THE COST OF THESE REPAIRS TOTALED $1000, AND SHOULD NEVER HAVE HAPPENED IF THE SPRINGS WERE MANUFACTURED PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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