Ford Bronco Complaints

938 consumer complaints on file.

#11677750August 1, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco. The contact stated while driving at various speeds, the vehicle bounced uncontrollably. Additionally, the contact stated that the vehicle made an abnormal squeaking sound while driving at various speeds. The vehicle was taken to the dealer, where the cause of the failure could not be determined at first; however, as the failure worsened, and the dealer informed the contact that the VIN was included in NHTSA Campaign Number: 25V025000 (Suspension). The contact was informed that the part to do the recall repair was unavailable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677370July 30, 2025
STRUCTURE:BODY
rear tailgate on the bronco gives off a very loud rattling noise when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677056July 29, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER, VISIBILITY/WIPER
The rear hardtop panel on my 2022 Ford Bronco has developed serious cracking and surface separation after only three years of light, garage-kept use. The fiberglass is fracturing near the seams, exposing the underlying material. Water is now visibly collecting in the openings, which will lead to internal moisture intrusion, mold, and eventually corrosion of structural components underneath the hardtop mounting area. This poses a serious long-term safety concern, especially in the event of rear impacts or rollover situations. A Ford dealer inspected the issue and submitted a warranty claim, which was denied. The Ford representative acknowledged the damage but said they could not act without a recall or broader investigation. No warning lights or messages appeared; the issue is external and has progressed gradually. The damage began well before my bumper-to-bumper coverage expired, but has recently worsened. Ford’s own General Service Bulletin GSB 23-7174 lists rear hardtop panel cracking and edge delamination as warrantable conditions. My panel clearly fits those descriptions. Still, I was quoted nearly $10,000 for a full replacement, which is unreasonable. This is not an isolated case. Many 2021–2022 Bronco owners have posted identical problems online. Ford is clearly aware of this issue—which is why they issued that bulletin—but is denying claims unless pressured through complaints. I believe this is a materials or manufacturing defect and ask NHTSA to investigate this clear and ongoing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676938July 29, 2025
UNKNOWN OR OTHER
I am sending a complaint as I purchased this vehicle brand new from the dealer in June. They have not been able to give me my vehicle because Ford has not come up with a fix on these two recalls. My complaint is how long does Ford have to make this right? They keep extending the recall dates out from a month or so to now 4th quarter. I am paid for a vehicle that I can't use because of Ford's Delay. I am hoping you all as a government agency will give back some feedback and push Ford to fix the issue a bit more timely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676815July 28, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed and flat towing an RV, the Flat-Tow mode inadvertently disengaged and the contact smelled a burning odor permeating the interior of the vehicle with the message "Stop vehicle immediately, excessive temperature detected" displayed. The transmission temperature warning light was illuminated. The vehicle was taken to the dealer, who determined that there was damage to the transmission and turbocharger due to the Flat-Tow mode not being engaged properly during towing. The contact was informed that the transmission and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-7086. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact was later informed that the manufacturer concluded that the disengagement of Flat-Tow mode was the result of user error. The manufacturer declined to cover the cost of the repair. The contact contested the manufacturer’s findings as inconceivable, stating that the Flat-Tow mode was still engaged after arriving at his destination. The failure mileage was 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676810July 28, 2025
SUSPENSION
Rear passenger shock was leaking oil around braking system creating burnt oil smell while driving. At this point mileage for warranty was over by 2,000 miles and was not covered by Ford warranty. We had to pay over $900.00 for the replacement from Ford. Fast forward 2 months, on the freeway driving 70 mph, the rear driver’s side shock reservoir detached and almost hit the car behind us. Again, we are paying Ford again for the other shock. This recall really needs to be in forced a lot quicker because of the safety of other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676692July 28, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676532July 27, 2025
STRUCTURE:BODY
Component/System Involved: Molded-in-Color (MIC) Hardtop – Composite Roof Panel What happened: The molded-in-color (MIC) hardtop on my 2021 Ford Bronco (2-door) has developed multiple visible stress cracks above the passenger-side window. These are not surface scratches — they are embedded, structural fractures in the composite roof material. The cracks have formed under normal, garage-kept driving conditions at just over 10,400 miles and continue to worsen. Safety risk: I am concerned these cracks pose a potential safety risk, particularly involving water intrusion during rainfall or car washes. The affected area is directly above the front-row passenger seat and adjacent to electrical systems, including interior lighting and airbags. If water penetrates the roof structure, it could lead to mold, short circuits, degraded visibility, or electrical malfunction — especially under motion. Additionally, the structural integrity of the hardtop could be compromised in a rollover scenario. Inspection history: A Ford dealership in Winchester VA acknowledged this is a known issue and stated they had replaced multiple hardtops for the same defect. However, they declined to inspect my vehicle due to the warranty having recently expired. Ford Motor Company also reviewed the issue but denied coverage without inspecting the vehicle. Manufacturer acknowledgment: Ford delayed delivery of my Bronco by over a year due to widespread MIC hardtop defects. Despite that delay, the same failure has now occurred in my vehicle, just beyond the warranty period and with low mileage. Inspection availability: The vehicle and affected hardtop are available for inspection upon request. I have detailed photographs showing the extent and location of the cracks. Symptoms and warnings: There were no warning lights or error messages prior to the appearance of the defect. The cracks appeared gradually and became visibly obvious in June 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676360July 26, 2025
SUSPENSION, FUEL/PROPULSION SYSTEM, AIR BAGS
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676334July 26, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675940July 24, 2025
UNKNOWN OR OTHER
The hard top of my 2022 bronco has started to crack and Ford will not view it as a defect even when provided with pictures I know other bronco owners that also have this defect. The back of my hardtop has never been removed and that’s where a lot of the cracks present
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675749July 23, 2025
SUSPENSION
I am filing a complaint regarding the mishandling of a safety recall on my 2021 Ford Bronco, serviced through Legacy Ford in Corbin, KY. My vehicle currently has four active recalls. One, Campaign 25S01/25V025, involves corrosion and possible failure of the rear shock absorbers. Although this recall was issued in January 2025 and officially appears in my Ford account, parts were unavailable when I contacted Legacy Ford. Ford’s recall line assured me that I would receive a loaner vehicle and/or temporary fix, but the dealership denied this. In fact, a Legacy Ford rep told my husband to “go to the junkyard” for replacement shocks. I called Ford’s Executive Customer Service to escalate the situation. I was told the campaign was still considered an “Advanced Recall” (despite its official status) and that they could not override the dealership’s refusal to provide assistance. This created a deeply unsafe situation—my husband and I experienced two near-accidents due to rear suspension instability, while our toddler was in the vehicle. After waiting weeks with no resolution and no loaner, my husband had to repair the issue himself just to make the car drivable. We received no reimbursement or follow-up, and today, three of the four recalls remain open with no solution available. I am requesting a formal review of Legacy Ford’s actions, communication, and refusal to assist with a documented safety issue. I would also like to be contacted by someone at Ford with the authority to resolve this matter appropriately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675312July 22, 2025
SUSPENSION
The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the rear end of the vehicle was shuddering. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a leaking rear shock absorber. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,389. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675173July 21, 2025
FUEL/PROPULSION SYSTEM, ENGINE
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674987July 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674958July 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Bronco. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact stated there was no warning light illuminated. The contact stated that the vehicle was not taken to be diagnosed or repaired by the dealer or an independent mechanic. The contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The failure mileage was approximately 31,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674820July 20, 2025
SERVICE BRAKES
After owning the car for 3 years and two weeks my Check Brake System light went on. I took my car to the dealer and was told that I needed a new brake vacuum line. They replaced it with a different part than what was originally installed, leading me to believe that there is something wrong with the original part. And there is no recall for the original part. And because I was out of the warranty period, I had to pay for the $230 part plus $525 of labor. Total bill was $875 for a car just out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674199July 17, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE, SUSPENSION
The contact owns a 2022 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (Suspension), 25V315000 (Back Over Prevention), and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the vehicle experienced a bumpy ride. Additionally, the contact stated that the rearview camera image flickered, and the engine was running abnormally rough. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failures. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673813July 15, 2025
BACK OVER PREVENTION
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673354July 14, 2025
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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