Dodge Sprinter Complaints

347 consumer complaints on file.

#10260568March 3, 2009
POWER TRAIN, FUEL SYSTEM, OTHER
TURBO CHARGER RESONATOR FAILED X 2 VEHICLE TO GO NO FASTER THAN 30 MPH . THIS ON A SUPER HIGHWAY IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260090February 20, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
2007 DODGE SPRINTER 2500 HAD NO BRAKES. CONSUMER WANTS TO KNOW HOW CAN AN AUTOMOBILE HAVE ABSOLUTELY NO DRIVER WARNING DEVICE TO ADVISE THE DRIVER THAT HE HAS NO BRAKES. *NJ THE CONSUMER STATED THE PROBLEM WAS A MELTED VACUUM HOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256561January 28, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 DODGE SPRINTER 3500 SC. THE CONTACT NOTICED ISSUES WITH THE TURN SIGNALS ON HIS VEHICLE. THE MULTI-FUNCTION SWITCH ON THE STEERING COLUMN THAT CONTROLLED THE EXTERIOR LIGHTING WAS THE CAUSE OF THE FAILURE. THE OTHER EXTERIOR LIGHTING FUNCTIONED CORRECTLY, BUT THE TURN SIGNALS BECAME INOPERATIVE. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES FOR THE ISSUE. THE FIRST TIME THE SWITCH WAS REPLACED, BUT THE FAILURE REMAINED. THE SECOND TIME, IN NOVEMBER OF 2006, THE DEALER COULD NOT REPAIR THE ISSUE. THE MOST RECENT VISIT, IN APRIL OF 2007, AN OUTSIDE SOURCE BOUGHT AND REPLACED THE SWITCH. THE CONTACT PROVIDED THE DEALER WITH THE RECEIPT AND THEY PROVIDED REIMBURSEMENT. IN NOVEMBER OF 2007, THE SWITCH FAILED AGAIN. THE PART WAS ON BACKORDER AND THE CONTACT WAITED MORE THAN 11 MONTHS FOR IT TO BECOME AVAILABLE. THE DEALER STATED THAT THE PART WOULD COST $204. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUTSIDE OF THE WARRANTY; THEREFORE, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 49,400 AND FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249094November 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:BRAKE LIGHTS
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248554November 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT DISCOVERED OIL ON HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A LEAKING PLUG ON THE TRANSMISSION THAT RELEASED THE OIL ONTO THE DRIVEWAY. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248556November 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 DODGE SPRINTER. THE CONTACT DISCOVERED OIL ON HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A LEAKING PLUG ON THE TRANSMISSION THAT RELEASED THE OIL ONTO THE DRIVEWAY. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245738October 16, 2008
ENGINE AND ENGINE COOLING
SUDDEN LOSS OF POWER WHILE CLIMBING HILL IN HEAVY TRAFFIC. COULD PROCEED AT ONLY 5 MPH TO GET OFF ROAD INTO SHOPPING CENTER PARKING LOT. HAD TO BE TOWED TO A SAFE OVERNIGHT LOCATION. WAS A DANGEROUS SITUATION WHEN IT HAPPENED. WE WERE VERY LUCKY NOT TO BE HIT FROM BEHIND. FAILED PART WAS A PLASTIC "TURBO RESONATOR". REPLACED BY DEALER. CODE #43358. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244982October 9, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
REPEATED ELECTRICAL PROBLEMS. HEADLIGHTS TAILLIGHTS ETC. DEALER STATES IT IS FUSES & BULBS. VEHICLE CHECKED BY AUTOMOTIVE ELECTRICIAN AND FUSES BULBS ETC OK. POSSIBLE DEFECTIVE WIRING. HAVE MADE NUMEROUS (5) ATTEMPTS TO CORRECT. RELATIVE ALSO OWNS SIMILAR VEHICLE WITH SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242421September 16, 2008
TIRES, TIRES:TREAD/BELT
I GOT SEPARATIONS IN A SIZE OF A 1/2 - 1 INCH ON THE DRIVER FRONT TIRE, LOOK LIKE THEY ARE CUT OUT WITH A KNIFE ALL AROUND THE TIRE. ALL THE OTHER TIRES HAVE THE SAME THING, BUT NOT AS BIG. SOME PARTS ALREADY FLOW AWAY. THE RUBBER FEELS LIKE IT LOST THE SOFTENER AND GOES VERY HARD. JUST BY RANDOM, I HAVE SEEN IT. I ALREADY CHANGED THE TIRES TO NEW ONES, BUT I SAVED 2 TIRES OF THE DAMAGED TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242129September 14, 2008
ENGINE AND ENGINE COOLING
TURBO RESONATOR FAILURE. PART HAS BEEN REPLACED TWICE AND DODGE DEALER SAYS THIS IS ALL I CAN KEEP DOING. SPRINTER WINNEBAGO ONLY HAS 10,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240654September 2, 2008
ENGINE AND ENGINE COOLING:ENGINE
2006 DODGE SPRINTER 2500 HC PASSENGER APPROX. 23K MILES, 2 YEARS OLD, UNDER CHRYSLER FULL WARRANTY 1. VEHICLE STOPS RUNNING ALTOGETHER WHILE IN DRIVE, TOTAL ENGINE CUT-OUT, BATTERY LIGHT COMES ON UPON SLOWING AT AN INTERSECTION, TURNING A CORNER AT SLOW RATE OF SPEED. YOU CAN PUT VAN IN NEUTRAL AND IMMEDIATELY RE-START IT AND IT RUNS FINE. 2. THIS TENDS TO HAPPEN ONLY IN HOT WEATHER, IN THE HEAT OF THE DAY WITH THE REAR A/C RUNNING FULL BLAST. THIS HAS BEEN HAPPENING RANDOMLY FOR 10 MONTHS OR MORE, BUT NEVER IN THE WINTER WHEN NOT RUNNING THE A/C. THERE IS NO WAY TO PREDICT IT. IT HAPPENED FOUR TIMES THIS WEEK, MANY TIMES OFF AND ON BEFORE THAT. THE VAN WILL TEND TO BE "SLUGGISH" SOMETIMES IN THE SAME CIRCUMSTANCES WITHOUT DYING. 3. WE HAVE BEEN TRYING TO CORRECT THIS FAILURE SINCE THIS SPRING. . THE DEALERS CANNOT FIX BECAUSE THEY CAN'T "DUPLICATE" THE ISSUE. OLATHE DODGE IN KS HAS LOOKED AT THIS SEVERAL TIMES, BUT THE ONBOARD COMPUTER DOES NOT REGISTER A FAULT, SO THEY CANNOT IDENTIFY PROBLEM. THIS ISSUE IS NOT RESOLVED. IT IS A SAFETY HAZARD TO OUR FAMILY AS THIS IS A HUGE PASSENGER VEHICLE THAT DIES WITHOUT NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239151August 21, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 DODGE SPRINTER 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED EXCESSIVE SMOKE INSIDE THE CARGO COMPARTMENT. UPON FURTHER INSPECTION, HE NOTICED THAT THE REAR DRIVER'S SIDE INTERIOR LIGHTING WAS THE SOURCE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IS IN THE PROCESS OF BEING INSPECTED. IT HAS NOT YET BEEN DETERMINED IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V299000 (INTERIOR LIGHTING). THE FAILURE AND CURRENT MILEAGES WERE 15,000.UPDATE 10/01/08 *CW THE CONSUMER STATED THE FIRE WAS ELECTRICAL. THE SWITCH MECHANISM USED IN THE REAR LIGHTS WAS POORLY DESIGNED. THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. UPDATED 10/03/08. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10236679August 1, 2008
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2006 DODGE SPRINTER 3500 AS A 2007 WINNEBAGO VIEW CLASS C MOTORHOME. IN ABOUT JANUARY OF 2008 I EXPERIENCED A SUDDEN LOSS OF POWER AND THE PLASTIC TURBO RESONATOR WAS REPLACED UNDER WARRANTY. ON JUNE 6, 2008 ON TRIP FROM TULSA TO FRISCO, TX AGAIN EXPERIENCED LOSS OF POWER AND ANOTHER PLASTIC TURBO RESONATOR WAS PLACED ON THE VEHICLE AT 4642 TOTAL MILES. HAVING HAD TWO FAILURES OF THIS RESONATOR WITHIN A YEAR AND UNDER 5000 MILES, I FILL THERE IS A SERIOUS DEFECT IN THE ORIGINAL RESONATOR AND THE IMPROVED ONE THAT ALSO FAILED. THE LAST FAILURE OCCURRED ON A TURNPIKE AND MY SPEEDS RANGED FROM 35 MPH UPHILL TO 55 MPH DOWNHILL. A VEHICLE GOING THAT SLOW AND BEING UNABLE TO ACCELERATE TO AVOID PROBLEMS IS A DEFINITE HAZARD TO US AND OTHER MOTORISTS. FROM WHAT I HEAR FROM DODGE DEALERS NO FIX TO THE PROBLEM IS ANTICIPATED. THIS IS UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234929July 19, 2008
ENGINE AND ENGINE COOLING
2006 DODGE SPRINTER 2500 T1 EXTENDED PASSENGER APPROX. 23K MILES, 2 YEARS OLD, UNDER CHRYSLER FULL WARRANTY 1. VEHICLE STOPS RUNNING ALTOGETHER WHILE IN DRIVE, TOTAL ENGINE CUT-OUT, BATTERY LIGHT COMES ON UPON SLOWING AT AN INTERSECTION, TURNING A CORNER AT SLOW RATE OF SPEED. YOU CAN PUT VAN IN NEUTRAL AND IMMEDIATELY RE-START IT AND IT RUNS FINE. 2. THIS TENDS TO HAPPEN IN THE HEAT OF THE DAY WITH THE REAR A/C RUNNING FULL BLAST. THIS HAS BEEN HAPPENING RANDOMLY FOR 10 MONTHS OR MORE, BUT NEVER IN THE WINTER WHEN NOT RUNNING THE A/C. THERE IS NO WAY TO PREDICT IT. IT HAPPENED TWICE LAST WEEKEND, MANY TIMES OFF AND ON BEFORE THAT. THE VAN WILL TEND TO BE "SLUGGISH" SOMETIMES IN THE SAME CIRCUMSTANCES WITHOUT DYING. 3. WE HAVE BEEN TRYING TO CORRECT THIS FAILURE SINCE THIS SPRING. WE HAVE BEEN TO 2 SEPARATE DEALERSHIPS, IN AND OUT SEVERAL TIMES AT NORTHWEST DODGE IN HOUSTON, AND IN ONCE FOR THIS ISSUE AT ALLEN SAMUELS DODGE IN KATY, TX. THE VAN HAS HAD FULL TUNE UP, REPLACE TURBO RESONATOR, CHECKING OF BATTERY AND ALTERNATOR ISSUE, CHECKING ALL CODES, CHECKED FOR WIRE CHAFING IN PARTICULAR AREAS. ALL TO NO AVAIL. THE DEALERS CANNOT FIX BECAUSE THEY CAN'T "DUPLICATE" THE ISSUE. ALLEN SAMUELS TRIED VERY HARD FOR 4 DAYS, LOOKED CLOSELY, LISTENED TO ONLINE SPRINTER BOARD TROUBLESHOOTING. THE OTHER DEALERSHIP DOESN'T CARE AND WON'T TRY. THIS ISSUE IS NOT RESOLVED, NOR DO WE KNOW WHERE TO TAKE IT. IT IS A SAFETY HAZARD TO OUR FAMILY AS THIS IS A HUGE PASSENGER VEHICLE THAT DIES WITHOUT NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232226June 24, 2008
ENGINE AND ENGINE COOLING:ENGINE
2006 DODGE SPRINTER 3500 TURBO RESONATOR FAILURES. MY WIFE AND I PURCHASED THE ABOVE UNIT IN THE FORM OF A WINNEBAGO VIEW. ON OUR FIRST TRIP WE HAD TO CROSS A SMALL MOUNTAIN PASS IN THE SHENANDHOAS. A FEW MINUTES IN TO THE CLIMB, I NOTICED THE POWER DROPPING OFF. WE WERE ALREADY ALL THE WAY IN THE RIGHT LANE, HOWEVER; THE VEHICLE LOST SO MUCH POWER THE LARGE TRUCKS ALSO IN THE RIGHT LANE HAD TO SWERVE TO AVOID HITTING THE VEHICLE. WE HAD THE VEHICLE TOWED TO A DEALER AND THEY EXPLAINED THAT THE VEHICLE HAD SUFFERED A FAILURE OF THE TURBO RESONATOR AND THAT IT WOULD BE REPAIRED UNDER WARRANTY. THE INCIDENT WAS MOST UNFORTUNATE. WHILE THE FAMILY TRIP WAS PRETTY MUCH RUINED, WINNEBAGO DID EVENTUALLY HELP PAY FOR THE RENTAL VEHICLE COSTS THAT WE HAD TO ABSORB TO GET THE FAMILY AND CONTENTS OF THE RV HOME UNTIL THE VEHICLE WAS REPAIRED. UNFORTUNATELY, WE HAVE SUFFERED AN IDENTICAL FAILURE. AFTER LOOKING IN TO THE PROBLEM ON-LINE, WE DISCOVERED THAT THERE IS A HUGE COMMUNITY OF SPRINT OWNERS THAT HAVE SUFFERED THE SAME FAILURE, MANY OF THEM WITH MULTIPLE FAILURES. THIS IS A DANGEROUS SITUATION WHICH DODGE AND MERCEDES REFUSE TO RESOLVE. THE MANUFACTURERS NEED TO DESIGN A PERMANENT FIX FOR THIS PROBLEM AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231711June 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
REPEATED FAILURE OF TURBO RESONATOR ON DODGE SPRINTER 3500 / WINNABAGO VIEW RESULTING IN SUDDEN LOSS OF 90% OF POWER. PART CRACKS OPEN CAUSING LOSS OF TURBO PRESSURE. ENGINE SENSOR THINKS TURBO HAS FAILED SHUTTING DOWN ENGINE INTO LIMP MODE RESULTING IN 90% LOSS OF POWER. SAME PART HAS FAILED TWICE IN 2,500 MILES. BOTH TIMES HAPPENED ON THE INTERSTATES HIGHWAYS IN TRAFFIC AND NEARLY RESULTED IN AN ACCIDENT ON I 75 SOUTH OF ATLANTA LAST YEAR AND ON I 20 WEST OF ATLANTA LAST WEEKEND. IN BOTH CASES HIGH SPEED VEHICLES PASSING ON BOTH SIDES CREATED AN EXTREMELY HAZARDOUS CONDITIONS. USER GROUPS REPORT THIS IS A WIDESPREAD PROBLEM. DEALER HAS FIXED UNDER WARRANTY BUT REFUSES TO ALLOW KNOWN 3RD PART SOLUTION (DESCRIBED BELOW) THAT PERMANENTLY SOLVES THE PROBLEM TO BE USED AND THREATENS CANCELLATION OF ENTIRE VEHICLE WARRANTY IF PART IS INSTALLED. INSTEAD DEALER INSTALLS SAME PART THAT HAS A HISTORY OF REPEATED FAILURE AND SAYS "GOOD LUCK". THE PROBLEM IS WELL-KNOWN TO SPRINTER OWNERS. IT IS WELL DOCUMENTED ON USER BLOGS SUCH AS: HTTP://SPRINTER-SOURCE.COM/FORUM/FORUMDISPLAY.PHP?F=108, HTTP://AUTOS.GROUPS.YAHOO.COM/GROUP/SPRINTER/MESSAGE/94 HTTP://AUTOS.GROUPS.YAHOO.COM/GROUP/SPRINTER/MESSAGE/95 IT IS ALSO INTERESTING TO NOTE THAT ACCORDING TO THE JAMES F. RIORDAN COMPANY, INC, A LOCAL DODGE DEALER INITIATED AN EFFORT TO CREATE A "PERMANENT SOLUTION" TO THE PROBLEM, THE RESONATOR ELIMINATOR: HTTP://WWW.RIORDANCO.COM/OUR_PRODUCTS_CATALOG.HTM#SPRINTERTURBORESONATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231441June 18, 2008
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON I-70 FROM FREDERICK TO CUMBERLAND IN 2004 DODGE SPRINTER PLEASURE-WAY RV, NOTICED A REVVING IN THE ENGINE. GOING UP FIRST STEEP MOUNTAIN, THE ENGINE DROPPED 10 MPH FROM 65 TO 55. DROVE THROUGH HAGERSTOWN AND GOT ON I-68 TO CUMBERLAND. GOING UP THAT MOUNTAIN, THE RV LOST POWER IN EVERY GEAR AND WENT INTO "LIMP HOME" MODE. PULLED OFF THE HIGHWAY AND CALLED TOW TRUCK. TOOK TO SPRINTER REPAIR SHOP WHO KNEW EXACTLY WHAT THE PROBLEM WAS - TURBO RESONATOR. TOOK APPROXIMATELY .7 OF AN HOUR TO REPLACE WITH A NEW PART. THIS SHOULD BE A RECALL. IN RESEARCHING THE ISSUE - THIS HAS HAPPENED TO MANY PEOPLE. IT IS NOT SAFE TO BE CLIMBING MOUNTAINS WITH TRACTOR TRAILER AND VEHICLE TRAFFIC AND HAVE THIS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229458June 1, 2008
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, DIESEL
FAILED TURBO RESONATOR GOING TO YOSEMITE IN ITASKA MH WITH DODGE 5 CYL DIESEL ENGINE. THIS IS SECOND TURBO RESONATOR TO FAIL AND IS EXTREMELY DANGEROUS CONDITION ON 2 LANE RDS WITH FEW TURNOUTS AND STEEP BANKS. DODGE SHOULD RECALL RESONATORS AND REPLACE WITH AVAILABLE AFTERMARKET ITEM. NUMEROUS FAILURES IN RV'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229402May 31, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THERE IS CURRENTLY A COMPLAINT FOR THE 2500 DODGE SPRINTERS, FOR VALVE STEM FAILURE. WHAT ABOUT THE 3500? I'VE HAD THREE VALVE STEM FAILURES SO FAR AND NO RECOURSE. WHY IS THE 2500 DIFFERENT THAN THE 3,500? TWO HAPPENED ON THE HIGHWAY AND ONE JUST LET GO WHILE PARKED. LUCKILY TWO WERE ON THE REAR DUALS AND I HAD THE OTHER TIRE TO BEAR THE WEIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226436May 1, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES
2007 WINNEBAGO VIEW ,RIGHT SIDE REAR VIEW MIRROR HAS A LARGE BLIND SPOT. DUE TO WHAT I BELIEVE IS A DEFECTIVE MIRROR AS IT IS 2 INCHES SHORTER THAN THE DRIVERS SIDE MIRROR. THE MIRROR WAS MADE FOR A STANDARD SIZE VAN, NOT A LARGE MOTORHOME TYPE BODY. THE SELLING DEALER,WINNEBAGO,OR DODGE DOES NOT WANT TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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