Dodge Ram Complaints

27,062 consumer complaints on file.

#11703434December 6, 2025
UNKNOWN OR OTHER
While driving 70mph on the interstate, the truck randomly shut off. I lost power steering. Luckily I was going straight and there were no curves in the road, and I managed to pull the truck and trailer to the side of the road. All electrical assist, steering and brakes turned completely off, radio turned off, all electrical power was off. The engine shut off as well. As I was pulling over, the electrical turned back on but the engine did not. Once I was stopped, I turned the key off, waited 30 seconds, and then started the truck. It ran fine the rest of the way home, approximately 30 miles. I have not drove the truck since. This has happened 3 times, once parked idling after I pressed the door unlock button and the other time in the middle of an intersection. I took the truck to the dealership, paid for the inspection fee, but they could not recreate or find any wiring problems. It did throw a code when it happened, U0121 (Lost communication with ABS module). The dealer said they had to recreate it to diagnosis. I am fearful if I continue to drive the truck to pull my trailer, this could happen again while I am in a turn and I will not be able to continue to turn or stop the vehicle without electrical assist. Dodge does not seem interested in trying to fix this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703467December 6, 2025
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
I was driving my 2001 Dodge Ram 20-30mph and experienced a total power loss, power steering, power brakes and clock reset. My husband was also in the pickup and can attest to issue. I am an older person so had a very hard time stopping the vehicle and attempting to steer it to the side of the road. Traffic backed up behind me before I could put on my warning blinkers.Eventually, I turned off and on the pickup and everything worked somewhat normally but the vehicle went into limp mode. I got home, had the vehicle towed to the dealership. I explained issue, requested a total diagnosis of everything that was wrong but most importantly, I wanted the total power loss issue diagnosed, pinpointed and resolved. because I don't feel safe driving until issue is truly diagnosed and fixed. I gave them my lifetimecarmaxplus warranty . The techs found a list of parts that needed to be fixed besides the power loss problem, but told me they couldn't fix the total power loss because no codes had been thrown. I explained that since there was a total power loss it was reported by other Dodge techs that no codes could be retrieved. I asked the service manager to ask his tech what diagnostics were used and to what extent to determine the problem. He said he would call me after talking to his tech but never did. I went to the dealership 2 weeks later and asked what he found out from his tech. He was confused and apparently never did anything more about the situation. I called Chrysler warranty, they gave me a case number but again seemed oblivious to the total power loss and fixing this major safety issue. No one has attempted to address the problem or offered to have another mechanic inspect the vehicle. There were no codes that I saw on the dash and I did try to immediately retrieve any but none came up. The front passenger window locks also had been working intermittently 2 mos prior. My husband reported vehicle going in limp mode briefly 2 days prior to ...all electrical issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703233December 5, 2025
TIRES, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2005 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 05V462000 (POWER TRAIN). The vehicle was taken to a tire specialist to install larger tires on the vehicle. The contact was informed that the tires were too big and could not be installed on the vehicle. The contact stated that the employees switched the tires and added two low-drive tires on the front end and two larger tires in the rear. The contact stated that while driving 45 MPH back to the residence, the vehicle vibrated violently. The contact almost crashed three times. The contact stated that while the vehicle jerked, the steering wheel was difficult to control. In addition, the odometer failed to function as intended. The contact called the tire shop and asked the contact to drive the vehicle to the shop for an inspection. The contact had safety concerns about driving the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702492December 2, 2025
POWER TRAIN
I took my vehicle in for the recall on Sept 22,2025 and on Friday my rear end went out on my way home from work. On my recall receipt it's states they replaced the pinion nut, but after dropping my driveshaft I noticed the pinion nut was never replaced. I have spoke to the service manager 1 time and now he won't return my phone calls .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701693November 26, 2025
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
My rear driveline separated from the rear differential causing the rear differential to seize up. It is available for inspection. This occurred while driving down a highway at 45 MPH, there was some humming noise then it shook for a second and then load pop sound and send me fish tailing down the highway and then sliding sideways being stuck blocking the lane of traffic. I just contacted the dealership, and they cannot look at it under a recall situation because my vin is not listed on the preexisting recall. I was told to contact the manufacturer directly. As of today 11/26/25, the vehicle has not been inspected by the manufacturer, police, insurance representatives. There were no warning lamps or messages. Symptoms were only morning of the incident 11/24/25 after leaving my house halfway down the road approximately half a mile I started to hear a slight humming came to a stop sign didn't hear anything drove forward a block and a half to a stop light did not hear any humming in that time, as I took a right to head north on highway 9 I noticed the humming again and right as I was trying to pull off on the shoulder I hear a loud pop sound and temporarily lose control of the truck fish tailing I was able to get it back under control enough to steer a little and come sliding sideways to a stop stuck halfway on the shoulder and halfway into the oncoming traffic lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701036November 23, 2025
STEERING
Recall that the dealer would not fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701037November 23, 2025
UNKNOWN OR OTHER
Recall that the dealer would not fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701009November 22, 2025
SERVICE BRAKES
The frame is completely rotted from wheel well to wheel well on both sides of vehicle frame was completely rotted thru with judge holes completely rusted thru The vehicle was sold with no brakes sold to me and with dog chain holding the gas tank in place because fuel straps were rotted thru and bad wheel bearing that was ready to seize or will fall off vehicle purchased on 11/06 /25 and returned a couple days later within 7 days took it to repair shop to have brake lines repaired and they said they would put truck on lift because frame was rotted so bad they were afraid truck could break in half . Truck is supposed to be a 1 ton heavy duty truck capable of pulling a $15,000 lb fifth wheel trailer safely and no way shape or form could the truck barely pull itself it ran perfect shifted perfect but the frame and structure was completely rotted in half I am a senior citizen with two artificial knees and was incapable of crawling under the truck was told salesman put brake fluid in which breaks worked halfway home and all the brake fluid got pushed out of the brake lines because of the massive hole in the brakes had to drive the rest of the way home with no brakes endangering my life and others on the road in my opinion there's no way to repair the frame unless it is completely replaced the whole frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700714November 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving and operating the heater, unbeknowst to me leaves/pine needles had come in through the fresh air cowl vent and built up on the heater blower resistor resulting in a fire. This design in dangerous as the default for the air intake is open and allows debris to enter and drop directly into the fan and blower motor resistor. I've searched online and seen multiple reports of this issue. I have a video I can provide if contacted.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11700012November 18, 2025
POWER TRAIN
During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall shows “completed” in 2013, but the defect is still present. I contacted Stellantis Customer Care, submitted photos, and they confirmed in writing that if the defect still exists, the recall must be performed free of charge regardless of age, mileage, or ownership. I sent the photos of the missing ring, screenshots showing the recall marked completed, and Stellantis’ confirmation to the dealership before having the vehicle towed to verify coverage. The truck was towed to Time Chrysler Dodge Jeep Ram of Portland. My initial contact was [XXX] at that location. However, all recall decisions and communication later came from [XXX] , who works at a different dealership. Over the next month, the dealership repeatedly stalled the recall, saying they were waiting on approval from the district manager and then from the recall department, but no action was ever taken. Despite having Stellantis’ written confirmation and clear photographic evidence of the unresolved defect, the dealership refused to perform the recall. They insisted on treating it as a “warranty” issue and cited reasons such as mileage, age, and not being the original owner—none of which apply to safety recalls. They then stated that teardown and diagnosis “would run $1000,” even though the defect has already been documented by both the mechanic and Stellantis. All communication, including photos, the mechanic’s findings, Stellantis’ confirmation of coverage, and the dealership’s refusal, is available upon request. The truck has now been sitting at the dealership for over a month with an unresolved safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699801November 17, 2025
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
The contact owns a 2012 Ram 1500. The contact stated that while driving at undisclosed speeds, there was an abnormally loud howling and winding sound coming from the vehicle. There were no warning lights illuminated. The sound had progressed over time. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the rear axle pin was faulty and might have caused the wheels to lock up. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697955November 6, 2025
FUEL/PROPULSION SYSTEM
Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697784November 5, 2025
ENGINE
Was just driving and the engine shut off and a check engine light came on and won’t start again believe timing chain failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697213November 3, 2025
STEERING
I own a 2014 Ram 1500 and my power steering went out. I could not turn the steering wheel at all. There was no warning or error message. I looked on line and saw that there were a number of complaints for the same issue for the same year, make and model. There was a recall for some vehicles but my truck was not part of the recall. I paid over $3600 at the dealership to fix the problem. I contacted Mopar and was told that my vin was not part of the recall and that they could not reimburse me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696745October 31, 2025
AIR BAGS, SEAT BELTS
The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11696795October 31, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. After several attempts, the vehicle restarted. The contact stated that the failure persisted. The contact stated that on a separate occasion, while starting the vehicle, after releasing the key fob, the vehicle stalled. The contact taped the key to the side of the vehicle to start. The contact stated that once the key fob was taped, the windows failed to roll up, the indicators failed to function as intended, the heater and A/C failed to operate as needed, and the hazard lights were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695312October 23, 2025
POWER TRAIN
The pinion nut loosen up causing the pinion to lock down into the ring gear and locked the rear axle housing, ejecting the drive shaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694936October 22, 2025
SUSPENSION
The contact's son owns a 2011 Dodge Ram 1500. The contact stated that while his son was driving at an undisclosed speed, there was an abnormal grinding and rubbing sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic for brake service. The contact stated that while the vehicle was being repaired, the independent mechanic confirmed the abnormal grinding and rubbing sound. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The contact was informed of NHTSA Campaign Number: 10V656000 (Suspension); however, the VIN was not included. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under the recall. In addition, the contact stated that the dealer had not confirmed the failure but had agreed to inspect the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694960October 22, 2025
FUEL/PROPULSION SYSTEM
While driving my Ram truck at approximately 55 MPH, the front gas tank strap failed, causing the front portion of the fuel tank to drop below the vehicle’s body. Upon inspection, I found that the strap securing the tank had detached from its connection point on the frame. The failed part is available for inspection upon request. This incident presented a serious safety hazard to myself and others on the road, as the entire fuel tank could have separated from the vehicle, creating a significant risk of fire or collision. The issue was reported to a local dealership, which advised me to contact Dodge. Dodge acknowledged the issue but stated there is no warranty coverage or recall, and that any repair would be at my expense. No formal inspection has been performed other than my own, and I have implemented a temporary repair to secure the tank. There were no warning lights or prior symptoms before the failure. The only indication was a loud clunking noise followed by the sound of the strap repeatedly striking the drivetrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693828October 16, 2025
POWER TRAIN
Differential making scraping sound, points to the pinion gear having a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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