Dodge Ram Complaints

27,062 consumer complaints on file.

#10744304July 28, 2015
STEERING
WE JUST GOT OUR 2012 RAM 2500 OUT OF THE SHOP FOR THE STEERING LOCKING UP. THE FIRST TIME WE TOOK THE TRUCK INTO A DODGE DEALER, GREENWOOD, IN GILROY, CA, TOLD US THEY COULDN'T DUPLICATE THE PROBLEM AND DIDN'T OFFER ANY KIND OF RESOLUTION. THE SECOND TIME WE TOOK THE TRUCK IN,TO THE SAME DODGE DEALER IN GILROY, CA, FOR THE SAME ISSUE, ON JULY 6TH, THEY SAID AGAIN, THEY COULD NOT DUPLICATE THE ISSUE. HOWEVER, THEY SAID THEY FOUND METAL IN THE STEERING PUMP FLUID. THEY SAID, THE WARRANTY AGREES TO PAY FOR THE PUMP, BUT THE PART WOULD NOT BE IN THAT FRIDAY OR THE FOLLOWING WEEK. WE HAD A CAMPING TRIP SCHEDULED AND ASKED IF IT WAS SAFE TO DRIVE? THEY WOULD NOT INDICATE. WE HAD MADE AN APPOINTMENT TO BRING THE TRUCK BACK IN ON JULY 19TH. ON JULY 24TH, SERVICE DEPARTMENT SAID, THE PUMP WAS AN UPGRADE AND THE WARRANTY COMPANY WOULDN'T PAY FOR THE NEW FITTING AND HOSE REQUIRED FOR THE UPGRADED PUMP. WE TOLD THEM TO GO AHEAD AND REPLACE THE PUMP WITH THE UPGRADED STEERING PUMP AND FITTING/HOSE. WE COMPLAINED TO THE DEALER'S MANAGEMENT AND THEY PAID FOR THE FITTING/HOSE AND FINALLY GAVE US OUR TRUCK ON SATURDAY, JULY 25TH. ON JULY 27TH, I HEARD ABOUT THE BUY BACK THE GOVERNMENT IS ISSUING TO FCA US LLC AND DECIDED TO SEND YOU MY PROBLEM WITH THE STEERING ON OUR 2012 DODGE RAM 2500 DIESEL 4X4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744243July 28, 2015
UNKNOWN OR OTHER
WE HAD A RAIN STORM AND MY SUN ROOF LEAKED VERY BADLY, IT WENT THRU THE INSIDE INTO THE PADDING THEN RAN DOWN INTO THE MIRROR TO THE G.P.S. INTO ALL OF THE ELECTRICAL STUFF ON THE DASH. THIS HAS HAPPENED TWICE. I BROUGHT IT INTO DODGE AND THEY PRESSURE TESTED IT AND IT WOULDN`T LEAK. I DID BUY THE LIFETIME WARRANTY ON THE TRUCK AND IF THIS CONTINUES I BELIEVE DODGE SHOULD PAY FOR DAMAGES DONE TO THE INTERIOR. (THEY SAY THEY WOULD NOT COVER THE ROOF PADDING IF IT NEEDS REPLACED. (I THINK IT`S A MALFUNCTION IN THE SUNROOF, SO THEREFORE IT SHOULD BE COVERED) I LOVE MY DODGE (AND SO DOES EVERYONE ELSE.) BUT IF THIS HAPPENS AGAIN I REALLY BELIEVE FOR WHAT I SPENT ON THIS TRUCK AND ALL OF THE MONEY I SPENT ON THE WARRANTY SHOULD BE HONORED) IT DOES HAVE ALL THE EXTRA BELL`S AND WHISTLES! SINCERELY [XXX] INVALID VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744252July 28, 2015
STEERING
TL* THE CONTACT OWNED A 1999 DODGE RAM 3500. WHILE DRIVING AT 35 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. WHILE ATTEMPTING TO STOP THE VEHICLE, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE LEFT THE ROADWAY AND CRASHED INTO A RETAINING WALL. THE AIR BAGS DEPLOYED, KNOCKING THE CONTACT UNCONSCIOUS. THE CONTACT SUSTAINED LACERATIONS TO THE NOSE AND FACE, A CONCUSSION, BRUISING OF THE LEFT SHOULDER, A HEAD INJURY AND A WRIST INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 149,312.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744321July 28, 2015
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL FAILED TO TURN. THE CONTACT HAD TO DRIVE THE VEHICLE SLOWER BECAUSE THE STEERING WHEEL FAILED TO RESPOND ON MULTIPLE OCCASIONS. THE CONTACT ALSO NOTICED WHEN THE BRAKES WERE DEPRESSED, THE REAR SUSPENSION SEEMED LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ALIGNMENT. THE TECHNICIAN DIAGNOSED THAT THE SUSPENSION WAS LOOSE, THE STEERING NEEDED TO BE ALIGNED AND THE REAR SHOCKS WERE LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744333July 28, 2015
SUSPENSION, STEERING, WHEELS
DRIVING ON RT 90 WEST ALBANY NY TRUCK AND TRAILER WENT IN A DEATH WOBBLE AND WENT OF THE ROADWAY THIS WAS THE FIRST ACCIDENT TURNED TRUCK AROUND BROUGHT IT TO KEENE CHRYSLER IN KEENE NEW HAMPSHIRE THEY CHANGE ALL TIRES ALINED FRONT END SENT ME ON MY WAY NEXT ACCIDENT TIE RODE BROKE ON LEFT SIDE TRUCK LANDED IN DITCH DENTED BUMPERS TOWED TO LAMBERT CHRYSLER RAM JEEP AUTO 5 RIVER RD CLAREMONT NEW HAMPSHIRE 03743 . THEN THE NEXT ACCIDENT ACOURD ON 06/26/2013 SAME TIE RODE BROKE AGAIN TRUCK HAD TO BE TOWED TO LAMBERT AUTO SALES IN CLAREMONT NH 603 543 1507.. I HAVE TRYED TO GET CHRYSLER TO BUY BACK THIS LEMON I HAVE NAMES I SPOKE WITH THAT I COULD GET ANY ANSEWERS STILL HAVING PROBLEMS MATT IN NH THIS IS A DANGER,S TRUCK CHRYSLER HAS EGNORED MY CALLS BUT I STILL HAVE THE NAMES I SPOKE WITH AND PHONE NUMBERS MY TRUCK IS GOING TO BE OUT OF WARRANTY SOON AND THEY DON,T CARE THEY ONLY CARED THAT I GAVE THEM $ 45000.00 DOLLARS THE WHEN I STARTED TO HAVE ALL THESE PROBLEMS NO ONE WOULD LISTEN TO ME MY FAMILY IS STILL SCARED TO RIDE IN THIS TRUCK THANK YOU MATT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744317July 28, 2015
TIRES
FAILURE OF TIRES ON 2012 DODGE RAM 1500 TO STOP VEHICLE IN STATED DISTANCE WHEN ROADWAY IS WET. NOTIFIED DEALERSHIP TWICE AND NOTHING HAS BEEN DONE. THESE ARE GOODYEAR TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744319July 28, 2015
STEERING
EXPERIENCING EARLY FAILURE OF DRIVERS SIDE AND PASSENGER SIDE TIE RODS. (DRIVERS SIDE IS WORSE) WAS INFORMED AT APPROX. 48,000 MILES THEY NEEDED TO BE REPLACED VERY SOON. AFTER SOME RESEARCH ONLINE FOUND THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL AND NO RECALL HAS BEEN ISSUED. I BELIEVE THESE SHOULD HAVE BEEN INCLUDED IN THE BUY OUT RECENTLY ANNOUNCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744331July 28, 2015
VISIBILITY/WIPER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE FRONT WINDSHIELD DEFROSTER FAILED TO OPERATE WHENEVER ACTIVATED. THE HEATER AND AIR CONDITIONER SYSTEM WOULD NOT CIRCULATE THE AIR FLOW PROPERLY THROUGH THE ENTIRE AIR VENTS WHENEVER ACTIVATED. ALSO, THE HEAT AND AIR CONDITIONER WOULD NOT BLOW THE CORRECT DESIRED TEMPERATURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE ACTUATOR MOTORS, HEATER CORE AND FLAP DOOR ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744342July 28, 2015
STEERING, UNKNOWN OR OTHER, SUSPENSION
HAD MY RAM TRUCK ALIGNMENT DONE 10 TIMES AND IT STILL PULL TO THE RIGHT AS SOON AS I LET GO OF THE STEERING WHEEL. EVERYTIME THEY TEST DRIVE IT THEY SAID ITS FINE. THEY SAID ITS THE CROWN OF THE ROAD. BUT ITS NOT ITS SOMETHING TO DO WITH THE STEERING RACK OR COMPONENTS. IT HAS LESS 32000 MILES AND BEEN DOING THIS SINCE 2476 MILES. I HAVE HAD IT TO 4 DIFFERENT ALIGNMENT SHOP AND EVERYTIME THEY SAID IT WAS A LITTLE OFF. DIDNT GET EVEN 3 BLOCKS AND IT STILL PULLED TO THE RIGHT AND THE STEERING WHEEL IS ALWAYS OFFSET TO THE RIGHT INSTEAD OF STRAIGHT ACROSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744352July 28, 2015
STRUCTURE:BODY
DASH CRACKING AND FALLING INTO THE PASSENGER AREA. BIG CHUNKS OF PLASTIC FELL OFF OF THE DASH AND THE TRUCK IS RELATIVELY NOT USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744349July 28, 2015
SUSPENSION, POWER TRAIN, ELECTRICAL SYSTEM
EVERY TIME I TOOK IT TO THE DEALER, THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM. THE WHOLE FRONT END FELT LIKE IT WAS LOOSE. I COULD HARDLY KEEP IT ON THE ROAD. THE DEALER TEST DROVE IT THE SEVERAL TIMES I TOOK IT THERE, BUT THEY NEVER FIXED ANYTHING. I TRIED TO FIX IT MYSELF BECAUSE IT WAS A HAZARD. FINALLY WE GOT A RECALL ON THIS EXACT PROBLEM, AFTER I CALLED CHRYSLER FOR SOME HELP, WHICH THEY TOLD ME THEY WOULD GET IN TOUCH WITH THE DEALER, BUT THE DEALER TOLD ME THEY NEVER GOT ANY NOTICE. I HAVE A LOT OF RECEIPTS OF ALL THE PARTS I BOUGHT TRYING TO FIX THE PROBLEM. BUT IT STILL ISN'T RIGHT. I HAVE HAD THIS TRUCK FOR 10 YEARS AND LOVE IT, BUT AM REALLY GETTING TIRED OF FIXING IT. ALSO THE COMPUTER HAS NEVER SHIFTED THE TRANSMISSION CORRECTLY, BUT AGAIN THE DEALER COULD NOT FIND ANY PROBLEM. I SURE HOPE YOU CAN BUY THIS VEHICLE BACK, OR FIX EVERYTHING I HAVE TRIED TO GET FIXED FOR YEARS ON END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744382July 28, 2015
SUSPENSION
THE TRUCK BOUNCED ALL OVER THE ROAD SINCE THE DAY OF PURCHASE. WAS TOLD BY DODGE THAT'S THE WAY THEY HANDLE. THE TRUCK IS VERY UNSTABLE AND VIBRATES AT SLOW AND FAST SPEEDS. HAD TIRES AND WHEELS BALANCED MANY TIMES. NEW TIRES INSTALLED. MANY ALIGNMENTS AND STILL THE PROBLEMS PERSISTED. AIR PRESSURE ALWAYS CORRECT. WHEN HITTING A SMALL BUMP IN THE HIGHWAY, IT WOULD SEND A SHOCKWAVE THROUGH THE ENTIRE TRUCK SUSPENSION. THE VEHICLE BECOMES UNCONTROLLABLE. HAD THE TRUCK TO MANY DIFFERENT DEALERS TO CHECK THE SUSPENSION, DRIVETRAIN, AND STEERING, THEY HAVE FOUND NO ISSUES. THIS PROBLEM HAS TO BE A DESIGN FLAW OR A WEAKNESS IN THE TRUCK SUSPENSION. I REPORTED THESE PROBLEMS YEARS AGO TO THIS AGENCY WITH NO RESULTING ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744394July 28, 2015
STEERING, WHEELS, UNKNOWN OR OTHER
WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744372July 28, 2015
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 13V528000 (STEERING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744421July 28, 2015
STEERING
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE AND STEERING WHEEL VIBRATED CONTINUOUSLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS DIAGNOSED THAT THE PASSENGER SIDE TIE ROD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744423July 28, 2015
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL WAS NOT OPERATING PROPERLY AND BECAME LOOSE. THE CONTACT MENTIONED THAT THE DRIVER SIDE TIE ROD BALL STUD FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE DRIVER SIDE TIE ROD BALL STUD ASSOCIATED WITH THE STEERING LINKAGE ASSEMBLY. THE VEHICLE WAS REPAIRED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING) AND 15V312000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 325,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744409July 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 1500. THE CONTACT STATED THAT THE PASSENGER SIDE AND SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744418July 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE & ENGINE COOLING SYSTEM, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744434July 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY. THE VEHICLE JUST SHUT OFF. I HAD TO PULL OVER WITH OUT ANY POWER TO THE SIDE OF THE ROAD AND RESTART VEHICLE . THIS NOT ONLY HAPPENED ONCE BUT 2 TIME WITH IN SAME MONTH BUT DIFFERENT DAYS. I CALLED MANUFACTURE AND WAS TOLD TO JUST MAKE SURE I KEEP UP WITH OIL CHANGES . NOW THERE IS A MAJOR RECALL ON CERTAIN TRUCKS BUT MAIN IS NOT INCLUDED BUT IT SHOULD BE AND I WANT THE MATTER LOOKED AFTER PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744462July 28, 2015
UNKNOWN OR OTHER, STEERING
HAD NEW TIRES AND BALL JOINT REPLACED AND TRUCK LINED UP 3 TIMES AND STILL SHAKES IN FRONT END. TURN STEERING WHEEL ALL WAY LEFT AND FRONT END SKIPS ON PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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