Dodge Ram Complaints

27,062 consumer complaints on file.

#10885977July 19, 2016
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME LOOSE AND FAILED TO TURN THE WHEELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LINKAGE ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885987July 19, 2016
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885998July 19, 2016
AIR BAGS
TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885521July 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. ...UPDATED 09/14/16 *BF UPDATED 09/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885546July 18, 2016
AIR BAGS
AIR BAG FAILURE--ON WEDNESDAY JULY 13 2016 THE VEHICLE (2009 DODGE RAM 1500) WAS INVOLVED IN A FRONT END COLLISION WHILE TRAVELING ON A CITY OWNED ROAD. THE DRIVER WHO WAS THE ONLY PERSON IN THE VEHICLE LOST CONTROL OF THE VEHICLE WHEN TAKING A SHARP RIGHT TURN ON A DIRT ROAD IN THE DARK. AS A RESULT THE VEHICLE CRASHED INTO A DITCH, COMPLETELY SMASHING IN THE FRONT END AND DAMAGED MOST OF THE REST OF THE TRUCK AS WELL. UPON IMPACT THE DRIVER'S AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO HIS ENTIRE UPPER BODY AS WELL AS SUFFERING FROM A CONCUSSION UPON IMPACT BECAUSE OF THE AIR BAG MALFUNCTION. HE REQUIRED EMERGENCY MEDICAL ATTENTION AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. WE HAVE MORE PICTURES INCLUDING PICTURES OF THE FRONT END OF THE TRUCK HOWEVER THE FILE IS TO BIG TO UPLOAD ON THIS REPORT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10885591July 18, 2016
STRUCTURE:BODY, STEERING, EXTERIOR LIGHTING
TRUCKS ALL OVER ROAD WHEN HITTING ROUGH PATCH. THE BED IS RUSTING BAD NO EXCUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885599July 18, 2016
AIR BAGS
RECEIVED A RECALL NOTICE A YEAR AGO, AND JUST RECEIVED ANOTHER ONE, STATING THE SAME THING, THAT PARTS ARE NOT AVAILABLE. HOW LONG DO I HAVE TO WAIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885608July 18, 2016
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885613July 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885628July 18, 2016
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. WHILE DRIVING 35 MPH, THE TIE ROD FRACTURED. THE CONTACT WAS AN INDEPENDENT MECHANIC AND WAS ABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885625July 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885680July 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885318July 17, 2016
POWER TRAIN
AT APPROXIMATELY 155K MILES, DIFFERENTIAL STARTED HOWLING WHEN TRAVELING FROM FLORIDA TO VIRGINIA. TOOK VEHICLE FOR SERVICE. LIMITED SLIP DIFFERENTIAL CLIPS HAD FALLEN OUT AND BROKEN UP IN THE GEARS DAMAGING THE BEARINGS. HAD THE DIFFERENTIAL REBUILT WITH ALL NEW BEARINGS AND CLIPS. AT 160K MILES, SAME ISSUE OCCURRED DAMAGING THE PINION BEARING. THE VEHICLE IS NOW ON JACK STANDS IN MY YARD AS I SAVE TO PURCHASE A REBUILT UNIT AT OVER $2K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885214July 16, 2016
AIR BAGS
TAKATA RECALL. I TOOK MY TRUCK TO CORTESE DODGE IN HENRIETTA NY IN JULY 2016. TWO WEEKS AGO. THEY REPLACED THE DRIVERS SIDE AIR BAG. RETURNED THE VEHICLE TO ME WITH DASHBOARD AIRBAG LIGHT ON. TOLD ME IT WAS ON WHEN I BROUGHT IT IN. I KNOW IT WAS NOT. REFUSED FURTHER WORK. IS IT SAFE TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885243July 16, 2016
AIR BAGS
I TOOK MY TRUCK TO EAST TN DODGE RIGHT AFTER I RECEIVED THE FIRST NOTICE FROM YOU. THEY PUT ME ON A WAITING LIST. OVER A YEAR LATER AND I AM STILL ON THE LIST. INSTEAD OF WASTING MONEY SENDING ME RECALL NOTICES, WHY DON'T YOU SPEND THE MONEY ON MAKING SURE PARTS ARE AVAILABLE FOR THIS RECALL? EAST TN DODGE TELLS ME THEY ONLY GET SO MANY PARTS A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885133July 15, 2016
SERVICE BRAKES
IN APRIL 2016 WHILE DRIVING MY TRUCK STARTED TO VIBRATE BADLY IN THE REAR. I WAS DRIVING ON THE HIGHWAY AT 70 MPH. AS I SLOWED DOWN TO PULL OVER, THE TRUCK STARTED TO JERK LIKE I WAS PUMPING THE BRAKES. AS IT STOPPED, YOU COULD HEAR A TIRE SKIDDING. NOT STEADY, BUT LIKE I WAS TRYING TO BREAK HARD.I DIDN'T HAVE MY FOOT ON THE BRAKES. THE RIGHT REAR WHEEL WAS SMOKING AND EXTREMELY HOT. I HAD IT TAKEN TO A DODGE DEALER WHERE THEY DIAGNOSED A STICKING CALIPER. THEY REPLACED BOTH REAR CALIPERS AND BLEED THE BRAKES. THE TRUCK DROVE FINE AFTER THE $570.00 REPAIR BILL. IN JULY 2016 WHILE DRIVING ON A TWO LANE COUNTY HIGHWAY, THE TRUCK STARTED PULLING STRONGLY TO THE LEFT INTO ONCOMING TRAFFIC. I STOPPED AND THE LEFT FRONT WHEEL WAS EXTREMELY HOT. YOU COULD NOT TOUCH IT. I LET IT COOL AND IDLED HOME ON THE SHOULDER. MY TRUCK HAS 56,000 MILES ON IT.I CALLED THE DEALER AND THEY SAID I PROBABLY NEEDED FRONT CALIPERS ALSO. THIS APPEARS TO BE A COMMON FAILURE WITH THESE TRUCKS. I DRIVE MOSTLY ON TWO LANE COUNTRY ROADS IN THE MOUNTAINS. A SKID OR LOSS OF CONTROL CAN BE A VERY SERIOUS ACCIDENT. IN BOTH CASES THERE WAS NO WARNING. WITH THE FRONT WHEEL IT JUST STARTED PULLING LEFT. IF I HADN'T HAD A FIRM GRIP ON THE STEERING WHEEL IT WOULD HAVE CROSSED THE CENTER LINE. THE BREAK PADS HAVE 70 PERCENT LIFE LEFT ACCORDING TO THE DEALER AND THEY DIDN'T REPLACE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885151July 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO A TREE. THE VEHICLE FLIPPED OVER ON THE SIDE OF THE ROAD AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FACE BRUISES AND SCRATCHES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS) AFTER THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10885031July 15, 2016
SEAT BELTS, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT FAILED TO SECURE THE DRIVER. THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND A COLLISION CENTER WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,994. ..UPDATED 12/11/17 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10884725July 14, 2016
AIR BAGS, UNKNOWN OR OTHER
AFTER MONTHS OF RECALL NOTICES I FINALLY HAD SPARE TIME TO SCHEDULE APPOINTMENT ON THIS RECALL. IT WAS OVER A MONTH WAIT TO GET IT DONE SINCE THERE ARE SO MANY RECALL FOR DODGE. I HAD TO SCHEDULE FOR 7AM SINCE I WORK FOR A LIVING AND NEED TRUCK FOR WORK. I TOOK OFF A FEW HOURS TO GET THIS REPAIR DONE. SINCE I HAD TO GET UP AN HOUR EARLY TO BE ON TIME. SERVICE DEPT WAS VERY ADAMANT ABOUT BEING ON TIME TO GET IN AND OUT I ARRIVED 10 MINUTES EARLY. THE LADY AT THE DESK INFORMS ME THAT THEY DON'T HAVE THE PARTS TO FIX RECALL. ARE YOU KIDDING ME? THIS IS TOTALLY UNACCEPTABLE AND HAS CAUSED ME TO LOSE TIME AT WORK BECAUSE OF DODGE SCREW UP. I DEMAND A RENTAL TRUCK WHILE THIS SERVICE IS BEING DONE WHEN DODGE FINALLY GET THE PARTS IN.. SINCE DODGE CARES SO MUCH ABOUT THE CUSTOMER SAFETY..BULLSH*T.... IF YOU REALLY CARED THE PARTS WOULD OF BEEN THERE THIS WOULD OF BEEN HANDLE PROFESSIONALLY AND IT WOULD BE OVER. BUT HELL NO I HAVE TO WAIT TILL DODGE CALLS ME TO LET ME KNOW PARTS ARE IN AND WAIT A FREAKIN MONTH TO GET ANOTHER APPOINTMENT.. I AM PISSED... EXTREMELY....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884746July 14, 2016
ELECTRICAL SYSTEM
TRUCK WOULD NOT START DUE TO FAULTY TIMP MODULE. LUCKILY IT WAS PARKED AT HOME, BUT NEEDED TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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