Dodge Ram Complaints

27,062 consumer complaints on file.

#853014November 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT NORMAL SPEED TRANSMISSION GEAR SLIPS INTO NEUTRAL AND VEHICLE WILL STOP ACCELERATING. TO GET IT BACK INTO GEAR, DRIVER HAS TO PUT INDICATOR INTO NEUTRAL AND SHIFT IT BACK TO DRIVE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853052November 17, 1999
ENGINE AND ENGINE COOLING:ENGINE
REPORTING FROZEN PLUGS ARE LEAKING DUE TO RUST. DEALER / MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714880November 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY NAME IS JOHN SIMONELLI AND I PURCHASED A DODGE RAM TRUCK. I HAD MANY PROBLEMS WITH IT LIKE BRAKES,AIR, FUEL PROBLEMS, RAIDIATOR, AND WORSE OF ALL STALLING ON LEFT TURNS. I REPORTED TO BELL DODGE OF MY TRUCK STALLING ON LEFT TURNS. THEY LOOKED AT IT ONCE AND SAID THE TRUCK WAS OK. AFTER THAT I TOOK THE TRUCK DOWN TO THE DEALER EACH TIME REPORTING OF INCIDENT. ALL THEY DID WAS DOCUMENT THE PROBLEM AND SEND ME AWAY. THEY WOULD NOT EVEN MAKE AN ATTEMPT TO SOLVE THE PROBLEM DESPITE THE DANGER THE TRUCK WAS TO ME AND OTHERS. TO PROVE MY CASE I HAD TO PUSH THEM TO HOOK UP A CO-PILOT FOR READINGS. THE COMPUTER WOULD SHOW THE VEHICLE DIED FOR SOME UNKNOWN REASON. HOWEVER THE CO-PILOT WOULD NOT TELL THEM HOW TO FIX PROBLEM SO THEIR FOR THE PROBLEM DID NOT EXCIST. THEN I HAD TO DRIVE AROUND WITH A CAM-CORDER TO RECORD PROBLEM. AFTER DOING SO I WAS FORCED TO SELL VEHICLE BECAUSE THEY DID NOT KNOW HOW TO FIX PROBLEM AND WOULD NOT GIVE ME A NEW TRUCK. I HAVE TOO MUCH TO SAY SO IF YOU HAVE ANY QUESTIONS PLEASE CALL ME. I TOOK A 14,500 DOLLAR LOSS ON MY VEHICLE, SOMEONE ELSE IS DRIVING THIS UNSAFE VEHICLE, AND FINALY BOTH BELL DODGE AND DALMLER CHRYSLER IGNORED MY LAWYER WHICH COST ME AN ADDITIONAL 2,600. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714865November 16, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, POWER TRAIN:DRIVELINE:DRIVESHAFT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714875November 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE THE TRUCK WAS NEW, IT HAS BEEN JUMPING INTO NEUTRAL WHEN WE TRAVEL,DOWN BUMPY ROADS. THE DEALER WAS CONTACTED, CHRYSLER CANADA HAS BEEN CONTACTED, MY INSURANCE COMPANY HAS BEEN CONTACTED, TRANSPORT CANADA HAS BEEN CONTACTED, AND I WOULD LIKE TO KNOW IF YOU HAVE RECIEVED ANY REPORTS REGUARDING THIS PROBLEM. IF YOU WOULD BE ABLE TO E-MAIL ME WITH ANY INFORMATION THAT YOU HAVE IT WOULD BE GRATLY APPRECIATED. THANK YOU VERY MUCH FOR HELPING ME OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852967November 16, 1999
STRUCTURE:BODY:DOOR
WHILE DRIVING AUTOMATIC DOOR LOCKS LOCKED, CHILD WAS ABLE TO OPEN THE DOOR AND FELL FROM THE VEHICLE, CAUSING INJURY. MANFACTURER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852981November 16, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
INTERMITTENTLY THE HEADLIGHTS BECOME INOPERABLE, OBSTRUCTING THE VIEW OF THE DRIVER. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852875November 15, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. DEALER HAS BEEN CONTACTED, AND THE MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#714804November 15, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT SWITCH FAILED DUE TO OVERHEATING WHICH CAUSED HEADLIGHTS TO GO OUT WHILE VEHICLE WAS TRAVELING ON INTERSTATE AT 65MPH. DEALER SOLD ME A NEW SWITCH/KIT AND PROVIDED INSTALLLATION INFORMATION FOR THEIR SAFETY RECALL 819 (WHICH THEY SAID DID NOT APPLY TO THIS VEHICLE). INSTRUCTIONS TALK ABOUT LOOKING FOR A MELTED CONNECTOR WHICH INDEED MY SWITCH DOES HAVE. NEW WIRING HARNESS PROVIDES A RESISTOR OR SOMETHING WHICH MY MECHANIC TELLS ME IS TO DISSIPATE HEAT! DEALER AND CHRYSLER CAN NOT EXPLAIN WHY THIS HAPPENED AND OFFER NO RELIEF BUT I STILL FEEL IF THEY KNOW THEY HAVE A PROBLEM AND ARE MAKING MODIFICATIONS TO SOME OF THE VEHICLES WHY THEY ARE NOT REQUIRED TO MAKE THEM ON ALL OF THEM, ESPECIALLY WHEN THE FAILURE OCCURS WITHOUT WARNING AND YOU ARE LEFT WITHOUT LIGHTS! FORTUANTELY I HAD FOG LIGHTS AND THE PRESENCE OF MIND TO TURN THEM ON! THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714767November 14, 1999
TIRES, POWER TRAIN:DRIVELINE:DRIVESHAFT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I WAS PARKED NEXT TO A CURB IN A LOT AT WORK CARE WAS BEHIND ME. HAD TO GO OVER CURB AT 1-2MPH HEARD BANG TIRE BLEW OUT. DROVE ACROSS STREET, PULLED INTO LOT, GOT OUT, GAS TANK DRAGGING GROUND AND SLOSHED GAS ALL OVER ROAD. DRIVESHAFT HAD BEEN TURNING AGAINST METAL PLATE ON SIDE OF TANK-STRAPS BROKE-HAD NO WARNING OF ANYTHING WRONG-HAD TO HAVE TRUCK TOWED-SLOSHED GAS ALL OVER TRAILER-DRIVERS' PARTING WORDS "PRAY FOR ME". I CALLED DODGE TOLD THEM I WASN'T PAYING FOR A SAFETY DEFECT, AND THAT I WASN'T HAPPY. THEY CALLED DEALER DEALER TOOK CARE OF IT NO CHARGE. VERY UPSETTING HAVING GAS TANK FALL OFF OF WHAT IS SUPPOSED TO BE A HEAVY DUTY TRUCK. APPEARS ONLY ONE STRAP HOLDING TANK UP -NO SECONDARY SUPPORTS. ANYBODY ELSE HAVE THIS TYPE OF THING HAPPENED TO THEM? I CAN'T IMAGINE BEING IN A WRECK IF IT IS THAT FRAGILE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714734November 13, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FUSE #12 BLEW WHILE TRUCK WAS PARKED. REPLACED THE FUSE, IT BLEW AGAIN. THIS CIRCUIT CONTROLS RADIO MIRRORS AND CARGO LIGHTS. TOOK TRUCK TO DEALER, THEY REPLACED RIGHT DOOR SWITCH. 2ND INCIDENT WAS OCT. 24TH. THIS TIME THOUGH, FUSE DIDN'T BLOW AND WIRE HARNESS CAUGHT ON FIRE AND MELTED. THIS WAS ALSO THE VERY SAME CIRCUIT (#12). TOOK TRUCK BACK TO DEALER, THEY HAD IT FOR A WEEK AND REPLACE WIRE HARNESS. 3RD INCIDENT WAS NOV. 10TH, FUSE #12 BLEW AGAIN. TRIED TO REPLACE FUSE AND IT BLEW AGAIN. TRUCK IS CURRENTLY AT THE DEALER AND THEY CAN'T FIND THE SHORT AS OF THE TIME OF THIS COMPLAINT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#843790November 12, 1999
AIR BAGS:FRONTAL
THE VEHICLE HIT A POWER POLE HEAD-ON AT ABOUT 45 MPH, AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS NOT SEEN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852812November 12, 1999
STEERING: STEERING WHEEL/HANDLE BAR
UNEXPECTEDLY THE STEERING WHEEL LOCKS UP. DEALER HAS INSPECTED AND REPAIRED THE VEHICLE AND THE PROBLEM STILL EXISTS. FAILED PART NOT AVAILABLE FOR THREE DAYS BECAUSE OF HIGH DEMAND AND CANNOT BE KEPT IN STOCK. MANUFACTURER HAS BEEN NOTFIED. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714701November 12, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY TRUCK IS NOT EQUIPPED WITH THE PARK BREAK RELEASE SAFETY FEATURE, AND I WANT TO KNOW WHY? THE LAST TRUCK I OWNED BEFORE THIS WAS A 1996 CHEROLET AND IT HAD IT , AND MY MOMS 2000 MODEL CHEVROLET TRUCK, PICKUP HAS IT AS DOES MY DADS 97 MODEL FORD PICK-UP. BUT WITHOUT ME KNOWING IT I FOUND OUT THAT MY 1999 DODGE TRUCK DOES NOT HAVE IT, BUT ALL THE CHRYSLER CARS ARE EQUPIPED WITH IT. NOT ONLY DID I NOT KNOW THAT IT DIDN'T HAVE IT , BUT ALSO THE POLICE OFFICER THAT WORKED MY ACCIDENT, AND 3 DODGE DEALERS DID NOT KNOW THIS. AS A RESULT OF MY PICKUP NOT HAVING THIS SAFETY FEATURE MY GRANDMOTHER, 4 YEAR OLD SON AND MYSELF WERE IN AN ACCIDENT INVOLVING A SEMI-TRUCK. I PARKED IN A LOT OF A STORE AND LEFT MY GRANDMOTHER AND SON IN THE TRUCK ONLY TO REALIZE THAT I HAD FORGOT MY PURSE. I CAME BACK FOR IT ON THE PASSENGER SIDE, AND ASK THEM TO HAND IT TO ME, IT WAS ON THE DASH, AND WHEN MY SON PULLED IT OFF, IT HIT THE GEAR SHIFT AND WENT INTO REVERSE INTO THE HIGHWAY , AND WAS STRUCK BY A ON COMING LOADED SEMI-TRUCK. FORTUANTLY WE WAS NOT KILLED , BUT I WAS HANGING ON TO THE TRUCK TRYING TO STOP IT, AND DID GET SOME PULLED MUSCLES, AND GRANNY GOT A WHIPLASH. MY POINT IS THIS IS VERY DANGEROUS. IF THESE TRUCKS ARE NOT SUPPOSED TO HAVE THIS FEATURE THEY NEED IT, FOR GODS SAKE BEFORE SOMEONE IS KILLED. WHY DOES THE FORDS AND CHEVY TRUCKS HAVE THIS ,AND THE DODGE TRUCK DOESNT. PLEASE HELP ME!!! AND MANY OTHERS BEFORE SOMETHING TERRIBLE HAPPENS.. YOU SHOULD HAVE TO PRESS THE BREAK TO GET THESE VEHICLES INTO GEAR.!! IF ITS GOOD FOR ONE WHY NOT THE OTHER. IT CAN'T BE THAT MUCH MORE EXPENSIVE BECAUSE THE REST OF THEM HAVE IT, AND THEIR NO MORE HIGHER THAN THE REST. THANK YOU TRACY WILLIAMS PLEASE TAKE THIS INTO CONSIDERATION, AND LET ME KNOW SOMETHING IF POSSIBLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#714619November 11, 1999
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
THIS PROBLEM IS IN REGARDS TO THE ELECTRICAL SYSTEM:IGNITION:ELECTRONIC CONTROL UNIT. SUMMARY OF PROBLEM: INTERMINTENT SURGE,BUCK,DRIVELINE CLUNK, OR TRANSFER HARSHNESS. THE EXACT SAME PROBLEM AS DESCRIBED IN SERVICE BULLETIN # 96-40, NHTSA ITEM # SBO49106. I HAVE BEEN ESPERIENCING PROBLEMS WITH THIS FOR SOME TIME I HAVE APPROACHED 2 DIFFERENT DEALERS ,HENDRICK DODGE AND BUMPOUS DODGE. THEY RECEIVED MY TRUCK WITH 29,000 MILES ON IT CONTINUED TO DRIVE TILL WARRANTY EXPIRED AND CLAIMED NOTHING WAS WRONG. AS A RESULT OF THIS PROBLEM IT HAS LOOSENED THE THE REAR SHACKLES CAUSING THE REAR DIFFERENTIAL TO BECOME LOOSE AND CAUSE EXTREME WEAR ON THE PASSENGER SIDE TIRES. I HAVE HAD ABSOLUTELY NO SATISFACTION WITH THE EITHER DEALERSHIP THIS VEHICLE IS A LEMON. IN THE PAST I HAD TO RETURN IT 7 TIMES TO HAVE A WATER LEAK FIXED, OF COURSE NO DOCUMENTATION WAS GIVEN TO ME, AT THE TIME IT NEVER OCCURED TO ME THAT THIS WOULD BE USEFUL. SMART ON THEIR PART. I WOULD LIKE SOME HELP DEALING WITH THIS MATTER, AS I AM ONE INDIVIDUAL WITH VERY LITTLE POWER AND RECOURSE. THANK YOU KEVIN CARLSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852787November 10, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
NOTICED TRANSMISSION LEAKING UNDERNEATH. IT WAS LEAKING ONTO THE EXHAUST SYSTEM PIPE AND CATALYTIC CONVERTER, CLEARLY BACK TO THE BRAKES AND REAR BUMPER. CONTACTED DEALER WHO WAS NOT ABLE TO HELP DUE TO EXPIRED WARRANTY. TRANSMISSION COOLER LINES WERE CLAMPED TOGETHER WHERE THEY CAN RUBED EACH OTHER AND WORE OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714569November 10, 1999
POWER TRAIN:MANUAL TRANSMISSION
5TH GEAR LOST WHILE ON I-37 NORHTBOUND IN CORPUS CHRISTI, TX. SHIFTED UP FROM 4TH GEAR TO 5TH AFTER ENTERING FREEWAY. NO 5TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714592November 10, 1999
STRUCTURE:FRAME AND MEMBERS
WHILE BACKING UP, (APPROX. 2 MILES/HR), THE RIGHT FRONT WHEEL COLLAPSED! UPON INSPECTION, FOUND METAL FATIGUE IN THE FRAME AREA WHERE THE "LOWER CONTROL ARM" ATTACHES TO THE "FRAME". A LARGE SECTION OF THE FRAME RIPPED AWAY AT THE MATING AREA WHERE 4 BOLTS HOLD THE LOWER CONTROL ARM TO THE FRAME. THE VEHICLE HAD TO BE TOWED TO MY RESIDENCE. 3 MECHANICS HAVE LOOKED AT THE VEHICLE, AND ALL 3 STATED, "THEY HAVE NEVER OBSERVED SUCH A DEFECT, AND SUGGESTED I CONTACT DODGE". I HAVE AND DODGE CUSTOMER SERVICE IN MICHIGAN SAID, "THEY HAVE NOT HEARD OF ANY SUCH PROBLEM". THE MECHANICS BELIEVE THIS IS A "DESIGN FLAW" AND IS NOT REPAIRABALE BY REPLACING PARTS (COULD ONLY WELD THE FRAME - WHICH WOULD HAVE NO GUARENTEE OF NO FUTURE FAILURES. THE MECHANICS WERE SURPRISED AT HOW THIN THE METAL OF THE FRAME IS IN THAT AREA (THAT BEING THE DESIGN FLAW). IF I HAD BEEN DRIVING AT ANY NORMAL SPEED (65 MPH ON THE FREEWAY) THIS WOULD HAVE CAUSED A TREMENDOUS CRASH, LOOSING CONTROL OF THE VEHICLE, AND POSSIBLY TAKING OTHERS WITH ME. WHO KNOWS HOW MANY VEHICLES OF THE SAME DESIGN MAY BE AT THE POINT OF KILLING THE OCCUPANTANTS. MY WIFE AND I USED THIS VEHICLE TO GO ON A CAMPING VACATION TO SAN DIEGO, CA THIS LAST JUNE, AND THE THOUGHT OF THIS HAPPENING DURING THAT TRIP, STILL LINGERS IN OUR DREAMS. I STILL HAVE THE VEHICLE AND SOMEONE SHOULD SEE IT. DODGE INDICATED, "THEY WOULD NOT SEND ANYONE TO INVESTIGATE AND THEY WOULD NOT BEAR ANY RESPONSIBILITY (IT'S AN OLD VEHICLE!)". IF THIS FAILURE SHOULD HAPPEN AT NORMAL SPEEDS, THE CAUSE OF THE ACCIDENT MAY BE COVERED UP DUE TO THE VIOLENT CRASH THIS WOULD CAUSE. WE ALSO OWN A 1988 DODGE CARAVAN, AND WE LIKE DODGE PRODUCTS, BUT THIS IS NOT NORMAL. I AM CONCERNED FOR OTHERS WITH LIKE VEHICLES. MINE IS NOW JUNK. THANK GOD, WE WERE NOT INJURED OR CAUSE ANY DAMAGE TO OTHERS OR PROPERTY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714612November 10, 1999
UNKNOWN OR OTHER
THIS IS A USED VEHICLE SO WE ARE UNAWARE OF ADDITIONAL FAILURES OF PREVIOUS OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852729November 9, 1999
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 25 MPH HAD A DIRECT FRONTAL IMPACT WITH A POLE AND DRIVER'S AIR BAG DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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