Dodge Ram Complaints

27,062 consumer complaints on file.

#11048218November 24, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE OF RECALL FOR AIRBAGS. I FOLLOWED THE NOTICE'S PROCEDURES TO FIND IF AND HOW MY VEHICLE MAY BE AFFECTED. I REGISTERED MY EMAIL AT TKRESTRUCTURING.COM/PPIC, BUT WAS UNABLE TO FIND IF MY VEHICLE WAS AFFECTED. I THEN GOT ON THE WEBSITE OF WWW.AIRBAGRECALL.COM AND TYPED IN MY LICENSE PLATE AND STATE AS DIRECTED. THE RESPONSE WAS "HAVING TROUBLE FINDING YOUR VEHICLE". I THEN TYPED IN MY VIN # ON THIS SAME SITE (WWW.AIRBAGRECALL.COM) AND MY VEHICLE CAME UP. IT STATED THAT MY PASSENGER SIDE AIRBAG INFLATOR SOMETHING WAS IN RECALL. WHEN I CLICKED ON THE "TAKE ACTION" BUTTON, MY COMPUTER JUST CHURNED AND CHURNED FOR APPROXIMATELY 15 MINUTES. WHILE IT WAS CHURNING I CALLED THE ASSOCIATED PHONE NUMBER WITH THIS WEBSITE (888-327-4236). A MESSAGE TOLD ME TO CONTACT TKRESTRUCTURING.COM/PPIC. WHEN I PHONED THE TKRESTRUCTURING.COM/PPIC PHONE NUMBER PROVIDED (833-619-7579), ALL I RECEIVED WAS A MESSAGE TELLING ME TO GET ON THE WWW.AIRBAGRECALL.COM WITH NO OPPORTUNITY FOR ME TO LEAVE A VOICE MESSAGE. I GOT BACK ON THE WWW.AIRBAGRECALL.COM WEBSITE, TYPED IN MY VIN #, AND ONCE AGAIN, ALL IT DID WAS CHURN AND CHURN WHEN I CLICKED THE "TAKE ACTION" BUTTON. I WOULD REALLY LIKE TO FIND OUT IF I AM DRIVING A VEHICLE OF DOOM, AND IF SO, HOW TO GET IT FIXED. ALL THE INFO I WAS PROVIDED SENT ME AROUND IN A CIRCLE WITH ABSOLUTELY NO SOLUTION. THANK YOU. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048247November 24, 2017
FUEL/PROPULSION SYSTEM
WHILE TRYING TO FILL FUEL TANK STATIONARY AT A GAS STATION, FUEL SPILLS OUT AND SHUTS DOWN FUEL FILLING NOZZLE, DEALER REPLACED FUEL FILL TUBE ON 11/22/2017 BUT THIS DID NOT CORRECT THE PROBLEM. NOW CHRYSLER WANTS ME TO B PAY THEM TO FIND THE PROBLEM. I HAVE READ MANY DODGE FORUMS WITH HUNDRED OF OWNERS HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048257November 24, 2017
POWER TRAIN
WHILE TRAVELING S/B ON ROUTE 17 IN NEW JERSEY AT APPROXIMATELY 55 MPH I HEARD A LOUD GRINDING NOISE COMING FROM UNDER MY TRUCK AND THEN SUDDENLY MY FRONT WHEELS OF MY TRUCK LOCKED UP AND I SKIDDED TO A COMPLETE STOP. THE TRUCK WAS UNABLE TO MOVE FORWARD OR BACK AND I HAD TO GET A TOW TO A DODGE DEALERSHIP ON ROUTE 4 IN NEW JERSEY. DODGE REPAIRED THE FRONT AXLE SAYING IT WAS A RECALL OF WHICH I DID NOT RECEIVE ANY NOTICE, ALSO SURESKY DODGE IN GOSHEN, NEW YORK ALWAYS SERVICED MY VEHICLE SINCE I PURCHASED IT NEW IN 2012, THEY NEVER NOTIFIED ME OF SUCH RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048121November 23, 2017
STRUCTURE:BODY
DASH IS FALLING APART. EVERY DAY PIECES ARE COMING OFF. ALSO I NEED TO REPLACE THE HEATER CORE AND I'M AFRAID THE THAT THE DASH WILL COMPLETELY FALL APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048142November 23, 2017
AIR BAGS, UNKNOWN OR OTHER
MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048144November 23, 2017
ENGINE
TICKING SOUND COMING FROM EXHAUST MANIFOLD, ONLY WHEN ENGINE IS COLD, STILL CONTINUES WHEN WARMER NUT NOT AS NOTICEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047984November 22, 2017
ELECTRICAL SYSTEM
THE GEARS ON ACTUATOR FAILED CAUSING A LOSS OF HEAT IN MY 2009 RAM 1500. CHRYSLER INFORMED ME THAT THE RECALL WAS ALREADY PERFORMED AND THAT THEY WILL NOT PERFORM THE RECALL AGAIN. WHEN THE RECALL WAS PERFORMED THE VEHICLE DID NOT SHOW ANY SIGNS OF THE KNOWN ISSUES, SO THE PARTS WERE NEVER REPLACED. NOW THE PARTS MENTIONED IN THE RECALL IS FAILING. I DO NOT HAVE HEAT IN MY VEHICLE AND BECAUSE OF THE COLD WEATHER MY WINDOWS FOG UP MAKING IT DANGEROUS TO DRIVE. I BELIEVE THAT CHRYSLER SHOULD BE LIABLE FOR THIS KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048021November 22, 2017
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE LIFTERS DETACHED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR, THE SPARK PLUGS, AND COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047683November 21, 2017
TIRES, TIRES:TREAD/BELT
TRUCK TIRE DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047833November 21, 2017
ENGINE
FIRST I NOTICED A TICK IN THE ENGINE WHEN STARTING IT COLD. TURNED OUT TO BE BROKEN EXHAUST MANIFOLD STUDS AND CRACKED MANIFOLDS ON BOTH SIDES. PASSENGER SIDE WAS WORSE. WAS REPLACED WITH GRADE 8 BOLTS AND NEW MANIFOLDS AND GASKETS. NOW I HAVE A DIAGNOSED LIFTER FAILURE AT 58,000 MILES AND IT IS ONLY GETTING LOUDER. IT HONESTLY SOUNDS LIKE A SPUN CAM SEAL AND FLAT LIFTER IN MY EXPERIENCE. DODGE WILL NOT REMEDY THE PROBLEM AS I BOUGHT THE VEHICLE OUT OF POWERTRAIN WARRANTY. MANY MORE ARE HAVING THE SAME EXACT ISSUE WITH LIFTER FAILURE. IT IS KNOCKING HARD. THIS IS THE DESCRIBED "HEMI" TICK. THE CAMSHAFTS AND LIFTERS ARE LOW GRADE MATERIAL IN THIS MODEL. I HAVE REPORTS OF DIAGNOSIS IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047848November 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE SUDDENLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES AND CUTS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11047568November 20, 2017
ENGINE, UNKNOWN OR OTHER
ENGINE TICKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047586November 20, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2ND TIME THAT THE A/C COMPRESSOR MOTOR HAS STUCK AND ENGINE STARTED SMOKING...ALSO EGR HAS BEEN A PROBLEM AS WELL AS AIR BAGS AND EMERGENCY BRAKE NO LONGER HOLDS THE VEHICLE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047387November 20, 2017
AIR BAGS, SERVICE BRAKES, SEAT BELTS
DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11046940November 17, 2017
POWER TRAIN
DRIVER SIDE REAR WHEEL BEARING FAILED PREMATURELY. LED TO WHEEL BEARING SLOT ON AXLE SHAFT TO WEAR CAUSING AXLE SHAFT DAMAGE. IF I HAD NOT CAUGHT THIS EARLY THE AXLE SHAFT MAY HAVE FAILED COMPLETELY RESULTING IN CATASTROPHIC DAMAGE. FIRST NOTICED SIGNS OF DAMAGE WHILE VEHICLE WAS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047056November 17, 2017
STEERING
THE PASSENGER SIDE TIE ROD FELL APART. THE BALL SEPARATED FROM THE BODY OF THE TIE ROD. THIS HAPPENED AT LOW SPEED AS I WAS VEERING TO THE RIGHT, RESULTING IN A LOSS OF STEERING. THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047067November 17, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047070November 17, 2017
AIR BAGS
INVOLVED IN A HEAD ON COLLISION, AIR BAGS DID NOT DEPLOY. THIS VEHICLE HAD BEEN TAKEN INTO THE DEALER UPON NOTICE OF THE RECALL FOR TEKATA TK HOLDINGS AIR BAGS. THE REPAIRS WERE MADE. INJURIES WERE SUSTAINED IN THIS ACCIDENT,BUT COULD HAVE BEEN MINIMIZED IF OUR AIRBAGS WOULD HAVE DEPLOYED. THE OTHER DRIVER RAN A RED LIGHT AT A HIGH SPEED DRIVING A 2007 TOYOTA 4 RUNNER. HER AIRBAGS DID DEPLOY JUST FINE. I WAS MAKING A LEFT TURN AT THE INTERSECTION OF LAYTON PARKWAY AND MAIN STREET IN LAYTON, UTAH HAVING A GREEN ARROW AND THE RIGHT OF WAY PROCEEDED UPON VISUALIZING THE INTERSECTION FOR ALL TRAFFIC TO HAVE STOPPED, THIS OTHER DRIVER CAME OFF THE INTERSTATE AT A HIGH RATE OF SPEED BLOWING THROUGH THE RED LIGHT AND HITTING US HEAD ON. THE IMPACT COMPLETELY LIFTED MY TRUCK UP AND SPUN IT AROUND A FULL 180 DEGREES POINTING IT IN THE OPPOSITE DIRECTION. MY RATE OF SPEED AT THE TIME OF THE IMPACT WAS ONLY 5-10 MPH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11046488November 16, 2017
STRUCTURE:BODY
PASSENGER SIDE FACTORY INSTALLED "DODGE" STEP BAR FELL OFF THE TRUCK AS MY 90LBS. DAUGHTER STEPPED IN. AS HER & THE STEP BAR WENT CRASHING TO THE GROUND SHE BANGED HER ELBOW REALLY HARD ON THE DOOR LATCH STRIKER. COMPONENT IS HELD TO THE INNER ROCKER PANEL OF THE TRUCKS CAB WITH 6 EXPANDING RIVET NUTS THAT HAVE VERY LITTLE SURFACE CONTACT AREA. IT APPEARS THAT THE STEEL OF THE INNER ROCKER HAS FATIGUED OVER TIME & CRACKED. THE CRACKS ALLOWED THE METAL TO CONICALLY DEFORM TO THE POINT WHERE THE RIVET NUTS WERE ABLE TO POP OUT OF THE BODY. THIS COULD HAVE BEEN MUCH WORSE IF IT HAD BEEN AN ELDERLY PERSON ON THE STEP BAR INSTEAD OF A RESILIENT MIDDLE SCHOOL YOUNGSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046550November 16, 2017
STEERING
THERE IS A TERRIBLE WOBBLE WHEN RUNNING AT SPEED AND HIT A BUMP IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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