Dodge Ram Complaints

27,062 consumer complaints on file.

#11058625January 4, 2018
UNKNOWN OR OTHER
MY PICKUP THAT IS 14 YEARS NEWER THAN ANOTHER VEHICLE I OWN DOES NOT HAVE HEAT ON THE FLOOR. I CHOOSE FEET ON THE SELECTOR AND ALL THE HEAT COMES OUT OF THE DEFROST. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND MANY OTHER PEOPLE AND YEARS OF TRUCKS WITH THE SAME PROBLEM. WHEN I TALKED TO THE DEALERSHIP, THEY LAUGHED AND SAID THAT THEY FIX AT LEAST ONE OF THOSE PROBLEMS A WEEK. NOT TO MENTION, AT $1000 TO FIX IT. BUT FUNNY ENOUGH, THE PART ONLY COST LESS THAN $20. THE SAFETY CONCERN IS THAT A PERSON WILL NOT BE ABLE TO DEFROST THEIR WINDSHIELD IN THE EVENT THAT THERE PARTS FAIL AT A TIME OF NEED. I'M NOT GOING TO GIVE UP ON THIS ISSUE, PLEASE THINK ABOUT THE ISSUE AND CONSIDER A RECALL. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058467January 4, 2018
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH IN THE SNOW, THE STEERING CAPABILITY WAS LOST AND THE FRONT WHEELS TURNED IN OPPOSITE DIRECTIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE HE DISCOVERED THAT THE DRIVER'S SIDE FRONT TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO VERIFY IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E001000 (STEERING) BECAUSE THE COMPUTERS WERE DOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058231January 3, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
IN AUGUST 2017 A DEFECTIVE ROLLER BEARING WENT OUT WHILE ON THE HIGHWAY, EFFECTIVELY DESTROYING THE INSIDE OF THE ENGINE. COST TO REPAIR WAS $4,000. IN DECEMBER 2017 TIPM POWER MODULE MALFUNCTIONED CAUSING HEADLIGHTS TO NOT WORK. COST TO REPLACE $1,150. BOTH ITEMS HAVE THOUSANDS OF CONSUMER COMPLAINTS ABOUT BEING DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057971January 2, 2018
AIR BAGS
TAKATA RECALL. THE DEALERSHIP WANTS ME TO SIGN A WAIVER IF THEY BREAK MY DASH, THAT I AM RESPONSIBLE. I CALLED DODGE RECALL, ANF D THEY SAY THE SAME THING. WHY SHOULD I HAVE TO PAY FOR THEIR MISTAKES OR POOR WORKMANSHIP? THEY ARE TRYING TO DISCOURAGE PEOPLE FROM GETTING THE NECESSARY REPAIRS NONE TO PRESERVE CORPORATE PROFITS. I BOUGHT THIS TRUCK NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058002January 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE GEARS MALFUNCTIONED ON THE VEHICLE. THE CONTACT STATED THAT THE GEARS WOULD NOT SWITCH TO DRIVE WHEN PROMPTED AND SWITCHED OUT OF GEAR INDEPENDENTLY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058035January 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SHEETS CHRYSLER DODGE JEEP RAM (250 AUTO PLAZA DR, BECKLEY, WV 25801, (304) 252-4555) FOR REPAIR, BUT THE CONTACT WAS INFORMED THAT THE PART ORDER WAS CANCELLED BY THE MANUFACTURER AND WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART ORDER WAS CANCELLED AND ON BACKORDER. THE CONTACT ALSO STATED THAT A RENTAL WAS PROVIDED AND RETURNED BEFORE FOR THE RECALL REPAIRS WERE COMPLETED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058073January 2, 2018
ENGINE
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CABIN SPONTANEOUSLY FILLED WITH SMOKE AND CAUGHT FIRE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11058075January 2, 2018
ELECTRICAL SYSTEM
THERE IS A PROBLEM WITH EVERYTHING ELECTRICALLY RELATED TO THE TRUCK. TRUCK STALLS N THE ROAD WHILE DRIVING, WON'T START UP AT ALL ON SOME OCCASIONS OTHERS ITS FINE. ONCE THE TRUCK STARTS, ALL OF THE DASH WARNING LIGHTS COME ON. (CHECK ENGINE, ABS, LOW WINDSHIELD WIPER FLUID, VOLTAGE, LOW OIL PRESSURE, ETC) THE TRUCK IS NOT SAFE AND NOW SITS IN THE DRIVE WAY! ACCORDING TO DODGES OWN WEBSITE: "WE'RE COMMITTED TO YOUR SAFETY FCA US LLC REGARDS THE SAFETY AND SECURITY OF OUR CUSTOMERS AND THEIR FAMILIES AS PARAMOUNT AND IS FULLY COMMITTED TO PRODUCING A VEHICLE WITH LONG-LASTING RELIABILITY. YOUR CONFIDENCE IN OUR PRODUCTS AND OUR SERVICE IS OF THE UTMOST IMPORTANCE TO US. AS A RESULT OF OUR COMMITMENT TO YOU, WE MAY PERIODICALLY RECALL A VEHICLE TO CORRECT A PROBLEM OR IMPROVE OVERALL PERFORMANCE AND INTEGRITY." WELL RIGHT NOW FOR MANY DODGE OWNERS YOUR CARS ARE NOT SAFE, RELIABLE OR LONG LASTING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058145January 2, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
THIS IS MY SECOND COMPLAINT REGARDING DASH BOARD. THE DASH STARTED CRACKING WITH JUST 30,000 MILES ON TRUCK, WHEN I PUT IN COMPLIANT TO NHTSA. NOW 109,000 THE ELECTRICAL, AIR BAGS, COMPUTER HARNESS WIRING ARE EXPOSED WITH A INTERMITTENT STALLING AND A GUESSING GAME FROM AUTHORIZED DODGE DEALERS AS TO WHAT MIGHT BE THE ISSUES. "UNDETERMINED ELECTRICAL SHORTS FROM CRACKED DASH A POSSIBILITY" "ABS SERVICE LIGHT STAYS ON, ALSO "UNDETERMINED BY DEALER", "CAN'T TRACK CODE" "DON'T DRIVE AS AIRBAG MIGHT DEPLOY BECAUSE DASH HAS DASH DEBRIS FROM CRACKS" PLUS HEARING "REFUSE TO SERVICE UNLESS REPLACE THE DASHBOARD" ALL THESE QUOTES WHEN TRYING TO TAKE TO GET THE TRUCK FIXED. MAIN COMPUTER HARNESS INTERMITTENT "NO BUS" CAN'T FIND SHORTS! STALLS OUT ON FREEWAY. THE GLOVE BOX EVEN HANGS ON ONLY ONE SIDE. UNSAFE IF AIRBAGS DEPLOY. SPLINTERING OF REMAINS CHARDS OF FAULTY DASHBOARD PLASTIC, STALL ON FAST LANE OF 14 FREEWAY IN CA HAD TO COAST TO RIGHT SIDE WITH NO POWER STEERING LUCKY THE BRAKES WORKED AND THE TRAFFIC WAS LIGHT. SHORT IN WIRE DUE TO EXPOSED DASH BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057712December 31, 2017
UNKNOWN OR OTHER
EXPERIENCING DEAD PEDAL OR VERY SLUGGISH THROTTLE RESPONSE SOMETIMES ENGINE DOES NOT RESPOND FOR MORE THAN 5 SECONDS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP MULTIPLE TIMES, TECHNICIANS SAY THEY CAN NOT DO ANYTHING BECAUSE THE VEHICLE DOES NOT SHOW TROUBLE CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057716December 31, 2017
ELECTRICAL SYSTEM
THE IGNITION SWITCH IS FAULTY ( WIRELESS IGNITION NODE ) THE TRUCK CAN TURN OFF COMPLETELY IN TRAFFIC UNEXPECTEDLY ON THREE SEPARATE CVASIONS IN TRAFFIC ON PUBLIC ROADS WHILE DRIVING THE TRUCK SPONTANEOUSLY TURNED OFF AND SHUT DOWN.. YOU HAVE TO PLACE IN PARK AND RESTART THE TRUCK THIS IS VERY DANGEROUS AND CAN CAUSE A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057759December 31, 2017
UNKNOWN OR OTHER
THE DASH HAS CRACKED INTO SEVERAL PIECES THAT ARE NOW A HAZZARD OF FLYING SHARDS IN CASE OF AN ACCIDENT. ALSO THERE ARE HOLES INT THE DASH WHERE THE PIECES HAVE BROKEN OUT THAT CAN ALLOW DEBRIS TO FALL INSIDE THE DASH THAT CAN CAUSE FIRES OR ELECTRICAL SHORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057525December 30, 2017
POWER TRAIN
REAR DIFFERENTIAL IS NOISY AFTER BEING REPAIRED SEVERAL TIMES. VEHICLE HAS 73,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057523December 30, 2017
ELECTRICAL SYSTEM
MY TRUCK WILL NOT CRANK SOMETIMEA. I PUT A NEW STARTER AND NEW BATTERY ON IT AND IT WORKS FOR A WHILE AND THEN STOPS. ONE TIME THE FUEL PUMP RAN WITH THE TRUCK TURNED OFF MY SERVICE MAN SAYS IT'S THE COMPUTER BOX AND THIS MORNING IT WOULD NOT CRANK AT ALL. THIS PART IS VERY EXPENSIVE AND HARD TO FIND, FROM WHAT I'VE READ THIS IS A COMMON PROBLEM WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057630December 30, 2017
ENGINE
OIL LEAK ON FRONT OF ENGINE. CRANK SEAL PROBLEMS. THIS IS VERY COMMON ISSUE WITH THESE ENGINES.LEAKS OIL EVERY TIME YOU START IT AND IT WARMS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057673December 30, 2017
UNKNOWN OR OTHER
THE BLEND DOOR ACTUATORS THAT CONTROL WHERE THE HEATING OR COOLING IS DIRECTED, OR DETERMINING HOT OR COLD, ARE FAULTY AND FAIL AT NO PARTICULAR TIME. THIS CAN CAUSE NO HEAT TO DEFROST WINDOWS WHICH ULTIMATELY WILL LEAD TO VEHICLE ACCIDENTS. THE DODGE DEALERSHIP I SPOKE TO ABOUT THE ISSUE LAUGHED AT ME AND COMMENTED THAT THEY FIX AT LEAST 2 TRUCKS PER WEEK WITH THIS ISSUE, COSTING APPROXIMATELY $1000. THE PART TO FIX THE ISSUE COST UNDER $20 EACH, BUT THE ENTIRE DASH MUST BE PULLED OUT OF THE VEHICLE TO PERFORM THE REPAIRS. IF YOU RESEARCH THIS ISSUE, LIKE I HAVE, YOU WILL SEE THIS ISSUE HAS BEEN HAPPENING SINCE ABOUT 1996. I HAVE FILED A COMPLAINT BEFORE AND I AM GOING TO CONTINUE TO DO SO UNTIL SOMEONE HOLDS CHRYSLER RESPONSIBLE FOR THEIR ACTIONS. WHEN THE ISSUE HAPPENED TO ME, I WAS DRIVING IN THE SIERRA NEVADA MOUNTAINS IN A SNOW STORM AND COULD NOT SEE OUT THE WINDSHIELD, BUT MY FEET WERE REAL TOASTY. NOT A LOT OF HELP WHEN YOUR WINDSHIELD IS COVERED IN SNOW AND ICE. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO HEARING FROM YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057404December 29, 2017
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE REAR DRIVER AND PASSENGER SIDE WHEELS LOCKED AND THE VEHICLE STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD BY SHIFTING THE GEAR INTO ALL WHEEL DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR WHEEL DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057457December 29, 2017
UNKNOWN OR OTHER
LOUD THUMPING BEHIND DASH. HAVE HAD A/C AND HEAT ACTUATORS REPLACED 2X IN PAST 2 YEARS. RECALL K17 APPLIED AND PROBLEM IS STILL NOT FIXED. VEHICLE IS UNSAFE BECAUSE THERE IS NO HEAT AND DEFROSTERS DO NOT WORK IN THE WINTER WHEN OUTSIDE TEMPERATURES ARE BELOW 20 DEGREES. THUMPING BEHIND DASH OCCURS WHEN CAR IS STARTED, WHILE DRIVING, AND WHEN THE VEHICLE IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057495December 29, 2017
UNKNOWN OR OTHER
ABOUT 3 YEARS AFTER BUYING MY NEW DODGE TRUCK THE DASHBOARD STARTED TO FALL APART, BECOME BRITTLE. ITS CURRENTLY IN COMPLETE PIECES. THE VEHICLE HAS ALWAYS BEEN IN MOTION AND HAS ALWAYS BEEN PROTECTED FROM THE SUN. I KNOW THERE ARE A LOT OF CASES JUST LIKE MINE. PICTURES WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057023December 28, 2017
AIR BAGS
TAKATA INFLATORS. WHEN I START MY TRUCK THE AIR BAG LIGHT COMES ON AND STAYS ON FOR AWHILE THEN IT GOES OFF. IT CAN COME ON AT ANYTIME , STARTING IT UP OR IN MOTION .I CONTACT THE DEALERSHIP WERE I BOUGHT THE TRUCK, BUT THEY TELL ME THE AIR BAG LIGHT HAS TO BE ON WHEN I BRING IT IN, OR THEY CAN'T RUN A DIAGNOSTIC TEST. I DONT KNOW WHAT TO DO ABOUT IT. IT SEEMS EVERY TIME I GO TO THE DEALERSHIP THE LIGHT INCONVENIENTLY GOES OFF. I HAVE BEEN DEALING WITH THIS FOR ABOUT 6MO , OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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