Dodge Ram Service Bulletins
1,118 manufacturer communications on file.
- June 8, 2016•Document ID: 10137046Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 68103198A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryA/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 8, 2016•Document ID: 10137045Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 05091960A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryHands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - June 8, 2016•Document ID: 10137044Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 05066241A$
- Date Added:
- May 21, 2018
- Manufacturer:
- RAM
SummaryBattery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 6, 2016•Document ID: 10140226Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16103
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 4, 2016•Document ID: 10218303Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- Z5091195A
- Date Added:
- August 22, 2022
- Manufacturer:
- CHRYSLER
SummaryRES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Associated Products (151)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 131 moreAssociated Documents - May 4, 2016•Document ID: 10140254Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- Z5091195A$
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryRES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Associated Products (148)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 128 moreAssociated Documents - May 4, 2016•Document ID: 10140249Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16388
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 3, 2016•Document ID: 10140248Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16387
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - May 3, 2016•Document ID: 10140227Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 16374
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryYou have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - April 30, 2016•Document ID: 10218307Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-052-16
- Date Added:
- August 22, 2022
- Manufacturer:
- RAM
SummaryFlash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality
Associated Products (30)2008 Chrysler 3002008 Chrysler 300C2008 Chrysler Aspen2008 Chrysler Crossfire2008 Chrysler Pacifica2008 Chrysler PT Cruiser2008 Chrysler Sebring2008 Chrysler Town and Country2008 Chrysler Voyager2008 Dodge Avenger2008 Dodge Caliber2008 Dodge Challenger2008 Dodge Charger2008 Dodge Dakota2008 Dodge Durango2008 Dodge Grand Caravan2008 Dodge Journey2008 Dodge Magnum2008 Dodge Nitro2008 Dodge Ram+ 10 moreAssociated Documents - April 30, 2016•Document ID: 10140258Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- 08-052-16
- Date Added:
- June 11, 2018
- Manufacturer:
- CHRYSLER
SummaryFlash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality
Associated Products (30)2008 Chrysler 3002008 Chrysler 300C2008 Chrysler Aspen2008 Chrysler Crossfire2008 Chrysler Pacifica2008 Chrysler PT Cruiser2008 Chrysler Sebring2008 Chrysler Town and Country2008 Chrysler Voyager2008 Dodge Avenger2008 Dodge Caliber2008 Dodge Challenger2008 Dodge Charger2008 Dodge Dakota2008 Dodge Durango2008 Dodge Grand Caravan2008 Dodge Journey2008 Dodge Magnum2008 Dodge Nitro2008 Dodge Ram+ 10 moreAssociated Documents - April 30, 2016•Document ID: 10076509Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-052-16
- Date Added:
- July 14, 2016
- Manufacturer:
- JEEP
SummarySUBJECT: Flash: UConnect and Voice Recognition Inoperative SYMPTOM/CONDITION: The customer may describe the following conditions: · A complete loss of UConnect operation. · A complete loss of Voice Recognition functionality
Associated Products (20)2008 Chrysler 3002008 Chrysler 300C2008 Chrysler Aspen2008 Chrysler PT Cruiser2008 Chrysler Sebring2008 Chrysler Town and Country2008 Dodge Avenger2008 Dodge Caliber2008 Dodge Challenger2008 Dodge Charger2008 Dodge Durango2008 Dodge Grand Caravan2008 Dodge Magnum2008 Dodge Nitro2008 Dodge Ram2008 Jeep Commander2008 Jeep Compass2008 Jeep Grand Cherokee2008 Jeep Liberty2008 Jeep PatriotAssociated Documents - April 29, 2016•Document ID: 10076289Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-053-16
- Date Added:
- July 7, 2016
- Manufacturer:
- DODGE
SummarySUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: **Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Intermittently blind spot chime will not turn off (KL vehicles only). Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, Listen to text will only play first message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as - - not normal values.
Associated Products (8)Associated Documents - April 20, 2016•Document ID: 10139956Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- 68277402A
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryAdaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Associated Products (127)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 107 moreAssociated Documents - April 9, 2016•Document ID: 10218068Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 0900416REVA
- Date Added:
- August 22, 2022
- Manufacturer:
- RAM
SummaryThis bulletin involves replacing the engine assembly.
Associated Products (7)Associated Documents - April 9, 2016•Document ID: 10215102Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE
- Mfr Comm. #:
- 0900416 REV A
- Date Added:
- July 5, 2022
- Manufacturer:
- RAM
SummaryThis bulletin involves replacing the engine assembly.
Associated Products (13)Associated Documents - April 9, 2016•Document ID: 10224642Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0900416REVA
- Date Added:
- October 24, 2022
- Manufacturer:
- RAM
SummaryCummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
Associated Products (7)Associated Documents - April 9, 2016•Document ID: 10138953Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-004-16 REV. A
- Date Added:
- June 4, 2018
- Manufacturer:
- RAM
SummaryCummins Service Engine Replacement This bulletin involves replacing the engine assembly. Remanufactured long block or short block was installed during a prior repair. A new replacement engine will be installed.
Associated Products (13)Associated Documents - March 31, 2016•Document ID: 10218037Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0803116
- Date Added:
- August 22, 2022
- Manufacturer:
- CHRYSLER
SummaryHands Free Module Prompts Begin Erroneously.
Associated Products (20)2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Charger2012 Dodge Nitro2012 Dodge Ram2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Patriot2012 Jeep Wrangler2011 Chrysler 2002011 Dodge Caliber2011 Dodge Challenger2011 Dodge Charger2011 Dodge Nitro2011 Dodge Ram2011 Jeep Grand Cherokee2011 Jeep Liberty2011 Jeep Patriot2011 Jeep WranglerAssociated Documents - March 31, 2016•Document ID: 10138948Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 08-031-16
- Date Added:
- June 4, 2018
- Manufacturer:
- CHRYSLER
SummaryHands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
Associated Products (41)2012 Chrysler 2002012 Chrysler 3002012 Chrysler 300C2012 Chrysler Sebring2012 Chrysler Town and Country2012 Dodge Avenger2012 Dodge Caliber2012 Dodge Challenger2012 Dodge Charger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Journey2012 Dodge Nitro2012 Dodge Ram2012 Fiat 5002012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Patriot2012 Jeep Wrangler+ 21 moreAssociated Documents