Dodge Journey Complaints (2011)

169 consumer complaints on file.

#11739493May 22, 2026
STEERING
Power steering starts leaking in cold climates resulting in tightness and difficulty in steering wheel . recall code s08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712828January 22, 2026
STEERING
Stirring wheel fluid hose has burst during cold weather, and will lose control of wheel. My car wasn’t listed in the recall for that said issue for other dodge journey’s. I had it repair ones and now its doing it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681909August 20, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595467June 20, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that his friend replaced the fuel pump an additional four times. The vehicle was then taken to a dealer where it was diagnosed that the fuel pump or TIPM sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586886May 3, 2024
ENGINE AND ENGINE COOLING
The contact owned a 2011 Dodge Journey. The contact received notification of the NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling). The vehicle was repaired, however, the failure recurred while the vehicle was stopped at a stop sign, and the contact saw flames coming from the hood. The contact exited the vehicle. The fire department extinguished the fire. A police report was filed. A fire report was filed. There were no other occupants in the vehicle. No injuries were sustained. The contact was informed that the fire started in the manifold. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585825April 29, 2024
AIR BAGS
The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11498209December 20, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460484April 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2011 Dodge Journey. The contact stated that the transmission warning light would illuminate while attempted to change gears. The contact took the vehicle to a certified mechanic and was informed that the torque converter failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449597January 31, 2022
POWER TRAIN
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449606January 31, 2022
UNKNOWN OR OTHER
You can read online anywhere that the ECU is a MAJOR problem. My car battery dies everytime i shut it off. Ive replace the battery 8 times, the alternator 4 times. Had countless amout of diagnostic tests done on it. Still nothing. Come to find out its the ECU which i cant afford to replace as its over $800 to repair. Look online and you'll see almost everyone with a journey has this problem. When it causes my car to shut off while driving, it becomes a serious safety issue as i always have 4 small children with me. 3 three year olds and a 6 year old. Nobody wants a dodge because of the problems associated with it. Please fix this. Please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428236August 8, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN
Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406418April 5, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
SPEED IS HORRIBLE I DON'T NO WHERE TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383252December 13, 2020
ENGINE, POWER TRAIN
MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383066December 11, 2020
ELECTRICAL SYSTEM
THERE ARE MANY MANY AS IN HUGE MULTIPLE COMPLAINTS OF THIS JOURNEY VEHICLE NOT STARTING BECAUSE KEEPING A CHARGE. WE HAVE HAD TO BUY AND HAVE DEALER INSTALL THREE BATTERIES IN THE LAST FOUR YEARS. FOUND ONE PROBLEM, LEAVING A CD IN THE PLAYER CAUSES THE BATTERY TO DRAIN. CANNOT FIND ANY OTHER. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378088December 6, 2020
SERVICE BRAKES
BREAK CALIPERS LOCK UP WHEN DRIVING. THEY HAVE BEEN REPLACED AND CONTINUE TO DO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377315December 1, 2020
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE SUDDENLY SHUTS OFF AT HIGHWAY SPEEDS AND HAS SIGNIFICANT TROUBLE RESTARTING. THE VEHICLE HAS BEEN INSPECTED OVER 10 TIMES BY AN ASC CERTIFIED MECHANIC FOR THIS ISSUE AND THERE HASN'T BEEN A CHECK ENGINE CODE PRESENT THAT WOULD CAUSE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366010October 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, EXTERIOR LIGHTING
MY SOUND SYSTEM IS NOT WORKING.ONCE THE VEHICLE REACHED 200,848 MILES IT STOPPED WORKING, THEN THE NEXT DAY THE LED HATCH LIGHT SHE'D WORKING?I CAME OUT TO GET IN THE VEHICLE AND TURNED IT ON IT DIDN'T WORK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365738October 22, 2020
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMUNITY MOTORS CHRYSLER DODGE JEEP RAM (500 WESTIN OAKS DR, HAMMOND, LA 70403, (985) 345-0401) AND DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PART WASS NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351886August 28, 2020
ELECTRICAL SYSTEM
BATTERY LIGHT CAME ON MANY TIMES OVER A COUPLE WEEKS. THEN IT WENT INTO BATTERY SAVER MODE. THE RADIO STOPPED WORKING, AIR CONDITIONING, LIGHTS AND THE DASH BOARD HAD EVERY CHECK LIGHT COME ON. IT THEN WOULD NOT SHIFT AND RPMS WENT TO 4 AND 5 BUT ONLY WOULD DO AROUND 20 MPH. BATTERY THRN DIED. AFTER CHARGING BATTERY THEN REPLACING IT WITH A NEW BATTERY AND THE ALTERNATER AND ALL WIRING CHECKED OUT JUST FINE. NO OTHER PROBLEMS COULD BE FOUND BUT STILL THE BATTERY SAVER MODE IS ON AND MY JOURNEY WONT HOLD A CHARGE. THIS ALL HAPPENED WHILE I WAS DRIVING WITH MY CHILDERN IN TOWN GOING AT A SPEED OF 20-30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342606July 31, 2020
SERVICE BRAKES
THE ABS MODULE WENT BAD AND THE PART IS DISCONTINUED. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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