Dodge Journey Complaints

5,556 consumer complaints on file.

#11463087May 2, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462596April 28, 2022
POWER TRAIN
The contact owns a 2016 Dodge Journey. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed and the contact felt a loss of power. The contact stated that the vehicle started to decelerate and eventually stopped. The contact stated he did not notice any warning lights being illuminated. The contact pulled off the highway safely and had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact had the vehicle towed to a dealer who informed her that there was no recall on the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 143,069.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461708April 21, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461710April 21, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, AIR BAGS
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461556April 20, 2022
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the electrical system warning message was displayed and the vehicle inadvertently decelerated. The failure nearly caused a collision. The contact depressed the accelerator pedal five times for seven seconds to reset the vehicle; however, the failure recurred. The vehicle was taken to an independent mechanic who performed an oil change but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460853April 15, 2022
VEHICLE SPEED CONTROL, STEERING
Started the car, the check engine light was on and the traction control light was on. Check engine light code said lost communication with steering sensor. The windshield wipers were at full speed and could not be turned off. All controls on the steering wheel were not working. I lost the use of my blinker and horn. Making my car unsafe to drive. It happens at random times and I’m not able to use my remote start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460961April 15, 2022
SERVICE BRAKES
Rear caliper problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460484April 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2011 Dodge Journey. The contact stated that the transmission warning light would illuminate while attempted to change gears. The contact took the vehicle to a certified mechanic and was informed that the torque converter failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460218April 8, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ENGINE
There is a lighting bolt that repeatedly pops up on dashboard and the car cuts off immediately in mid drive !! I have been to the dealership spent $3200 plus and it just keeps coming back on . Also all the lights flicker on and off while driving or when you hit the turning signals this is ridiculous!! It’s 2022, these issues should had been recalled !!! This is horrible and unsafe especially when driving with children!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460140April 8, 2022
ENGINE
The contact owns a 2014 Dodge Journey. The contact stated that while driving at approximately 45 MPH, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer where the failure was undetermined. The vehicle was not repaired; however, the failure recurred two days later. The vehicle was able to restart. The vehicle was taken to a different dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 151,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459336April 2, 2022
SEATS
The passenger side headrest popped open when no one was in the passenger seat. Scared me half to death!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459067March 31, 2022
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and the steering wheel was vibrating. The contact pulled over and noticed that the driveshaft had detached. The local dealer was not contacted. The vehicle was taken to an independent mechanic and the contact was informed that there were bolts missing from the driveshaft. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458751March 29, 2022
UNKNOWN OR OTHER
I was driving in inclement weather in all wheel drive on the freeway traveling at approximately 50MPH. The rear of the vehicle felt as if it slipped on ice, however it did not change it's course of travel. The issue continued to happen. I turned off the all wheel drive and the issue did not happen again. The vehicle will not pick up speed after starting until the ABS Warning turns on. The time the warning light comes on can be anywhere from 10 seconds after picking the vehicle in drive. This time can last as long as a minute. This is every time the vehicle is started. A mechanic advised the sensor in the Right Rear Axle Assembly is not working and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458482March 27, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Headlights keep flickering while driving and park on high beams and low beams
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458364March 25, 2022
POWER TRAIN
The contact owns a 2016 Dodge Journey. The contact stated that while driving at approximately 47 - 50 MPH, the vehicle would not shift above the second gear and hesitated to accelerate. The vehicle was taken to an independent mechanic and diagnosed with transmission pump and torque converter failure. The mechanic informed the contact that the transmission pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The failure mileage was 82,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458142March 24, 2022
POWER TRAIN
Electronic throttle control is malfunctioning need to get replaced I was driving on a highway and lost acceleration this is very dangerous as I have young kids who are in the car with me. I've seen online where other people who own The same vehicle is having the same problem this should be recalled nationwide
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457999March 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle intermittently shakes at about 45-50 MPH. It sounds and feels as if you were going at accelerated speeds over rumble strips. Sometimes this is followed by hard engine thumping. I have noticed during rain and days leading up to rain the issue is more predominant. There are also issues with misfires at idle that is unexplained by several mechanic shops (11 in a matter of 3 years). Because they are unable to recreate any of these issues they are unable to diagnose them. I have been to numerous shops while my car was within warranty and denied any fix due to none of them being able to recreate this issue. Now my warranty is up and the issue still persists even after thousands spent on attempting to get a diagnosis. THIS IS EXTREMELY DANGEROUS! Complete stability and control of the vehicle is lost and WILL inevitably cause a serious incident. In the middle of the highway during misfires the cars ABS and Traction Control lights come on and the vehicle goes into low power mode almost instantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457812March 22, 2022
ENGINE
I was driving on the highway and the RPM’s started going up and down like crazy and it wouldn’t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457573March 21, 2022
SERVICE BRAKES
This complaint concerns the failure of the front rubber brake lines on my 2012 Dodge Journey. I discovered that, during manufacture, the original brake lines were severely crushed while the retaining brackets were attached to them. This reduced the I.D. of the hoses to about 20% of their intended size. Over time, with normal hose deterioration, this restricted back flow of brake fluid to the master cylinder. As a result the brakes calipers did not retract completely which caused excessive overheating of the front brakes. This could have caused a fire or the vehicle to swerve into other traffic. My concern is other vehicles of similar age could begin experiencing the same issue. Please note the front left brake was malfunction before and after new rotors, pads and calipers were installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457157March 17, 2022
UNKNOWN OR OTHER
Windshield has begin to crack unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey