Dodge Journey Complaints

5,556 consumer complaints on file.

#10356702September 20, 2010
ENGINE AND ENGINE COOLING
2010 DODGE JOURNEY, JUST QUITS RUNNING WHILE LOW SPEEDS OR COMING TO A STOP INTERMITTENTLY, THE DEALER HAS DONE NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356236September 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL WAS PUSHED. DEALER WAS CONTACTED AND WILL REVIEW VEHICLE NEXT WEEK. VEHICLE WAS PURCHASED LAST WEEK. THIS IS THE FIRST INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355969September 16, 2010
ENGINE AND ENGINE COOLING
2010 DODGE JOURNEY ONE OF THE PISTONS KEEPS MIS-FIRING AND THE CAR SHAKES BADLY AT MEDIUM SPEEDS (55-70). WILL BE SECOND TIME TAKING CAR IN FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355749September 15, 2010
SERVICE BRAKES, HYDRAULIC
I HAD TO REPLACE THE FRONT BRAKES PADS AT ONLY 12,000 MILES. THIS SEEMED WRONG ALREADY. THEN, I TOOK MY VEHICLE FOR THE REGULAR SERVICE AND THEY SAID EVERYTHING WAS FINE. JUST AFTER 1000 MILES I STARTED TO SMELL BURNED FROM THE OUTSIDE OF THE CAR, BY THE REAR TIRES. I MADE AN APPOINTMENT WITH THE DEALERSHIP AND I WASN'T EVEN ABLE TO GET THERE THAT MY CAR WAS SMOKING IN THE BACK. I HAD TO CHANGE THE PADS AND DISKS. THE REASON WAS THAT THEY WERE ALL RUSTED AND THEY BASICALLY SAID THAT IT WAS MY FAULT!! A NEW CAR WITH ONLY 20,000, NOT EVEN 2 YEARS OLD SHOULD NOT RUST LIKE THAT. AND WHAT ABOUT TELLING ME THAT IT WAS RUSTING WHEN I TOOK IT FOR SERVICE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355027September 11, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE PADS AND ROTERS REPLACED ON MY 2009 DODGE JOURNEY AT 19,000 MILES AFTER MONTHS OF PROBLEMS WITH BRAKING AND SHAKING IN THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354636September 9, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT HE TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN DEALER TOLD HIM THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT AND THE CONTACT STATED THAT THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAD BEEN NO REPAIRS AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 15000 AND THE CURRENT MILEAGE WAS 16001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354578September 8, 2010
SERVICE BRAKES, HYDRAULIC
BRAND NEW CAR WITH BRAKES THAT ARE NOT SUBSTANTIAL ENOUGH TO CARRY THE VEHICLES LOAD SO BRAKES PREMATURELY WEAR AS WELL AS RUINING THE ROTORS HAVE LESS THAN 23,000 MILES ON THE CAR AND ALSO OTHER OWNERS HAVE MADE SAME COMPLAINT ON THE SAME MODEL AND YEAR MANUFACTURER WILL FIX IF YOU HAVE LESS THAN 12,000 MILES BUT WILL NOT UPGRADE BRAKING SYSTEM TO CORRECT THE ISSUE NOR WILL THEY EVEN SPLIT COST THE COST OF BRAKES IF YOU ARE OVER 12000 MILES ON VEHICLE THIS IS A ONE YEAR OLD 2009 DODGE JOURNEY BOUGHT WITH 17 MILES ON IT CAN SUBSTANTIATE MY CLAIM WITH OTHER COMPLAINTS ON THE DODGE FORUM COMPLAINTS WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354408September 8, 2010
SERVICE BRAKES, HYDRAULIC
2009 DODGE JOURNEY BRAKE PROBLEMS. PADS AND ROTORS REPLACED ON FRONT @ 20K MILES, REAR PADS REPLACED @35K MILES. DEALER CLAIMS 'NORMAL WEAR AND TEAR'. FINALLY INVOLVED IN AN ACCIDENT. CAR DID NOT BRAKE APPROPRIATELY AND REAR-ENDED ANOTHER CAR. SAFETY CONCERNS NOW OVER THE ENGINEERING AND DESIGN, PERHAPS THE BRAKES ARE UNDERSIZED FOR THIS CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10354208September 7, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
MY DODGE JOURNEY HAS 28,000 MILES ON IT, AND WAS PURCHASED NEW IN MARCH OF 2009. THERE HAS BEEN A NOTICEABLE PULSING, AND NOISE WHEN THE BRAKES ARE APPLIED. DURING A ROUTINE OIL CHANGE MY LOCAL MECHANIC URGED MY TO HAVE MY BRAKES AND ROTORS REPLACED FOR SAFETIES SAKE, AND NOTED THAT THEY WOULD NOT PASS INSPECTION. THEY WERE IN SUCH POOR CONDITION THAT MY MECHANIC WOULD NOT RESURFACE THE ROTORS, AND ONLY REPLACE THEM. I IMMEDIATELY SCHEDULED AN APPOINTMENT WITH THE DEALER I PURCHASED THE CAR FROM(REEDMAN TOLL, LANGHORNE PA). THE DEALER WOULD PROVIDE NO COMPENSATION, AND WOULD NOT ACKNOWLEDGE THAT CHRYSLER HAS AN ISSUE WITH THEIR BRAKES/ROTORS. UPON THE DEALERS INSPECTION, HE CONFORMED THE BRAKE AND ROTOR WEAR, AS EXPECTED. THE DEAL TOLD ME THAT I COULD GO "ANOTHER 1,000 OR SO MILES" ON THESE BRAKES AND ROTORS BEFORE I NEEDED TO DO ANYTHING. I QUESTIONED THE NEED FOR ROTORS AT LESS THAN 30,00 MILES AND I WAS TOLD THAT 30,000 MILES IS AN ACCEPTABLE AMOUNT FOR REPLACEMENT. I HAVE OWNED MANY CARS, AND NONE OF THEM HAVE HAD ROTORS REPLACED BEFORE 50,000. UPON FURTHER RESEARCH, THEIR ARE THOUSANDS OF COMPLAINTS AGAINST CHRYSLER IN REGARDS TO BRAKES AND ROTORS, AND THEY HAVE DONE NOTHING. BRAKES ARE THE MOST CRITICAL ITEM ON YOUR CAR AND THEY ARE WILLING TO ROLL THE DICE WITH MY FAMILY. THIS IS UNACCEPTABLE. I SHOULD HAVE NO SAFETY CONCERNS OR OUT OF POCKET EXPENSES WITH A NEW CAR. BUT, NOW I'M FACED WITH $900 IN REPAIRS IN AN ECONOMY THAT I SHOULD BE SAVING IN. CHRYSLER SHOULD BE STEPPING UP AND TAKING CURE OF ITS CUSTOMERS RATHER THAN RISKING POSSIBLE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353884September 4, 2010
SERVICE BRAKES, HYDRAULIC
FRONT AND REAR BRAKE PADS AND ROTORS HAVE GONE OUT FOUR TIMES. I HAD THE ROTORS RESURFACED TWO TIMES AND HAD TO PURCHASE NEW ROTORS TWO OTHER TIMES BECAUSE THEY WERE TOO FAR OUT OF SPEC. THE VEHICLE HAS 49,000 MILES. THE BRAKES AND ROTORS HAVE GONE OUT EVERY 10,000 TO 12,000 MILES. LOSS OF BRAKING ABILITY AND PULSATING STEERING WHEEL ALMOST CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353889September 4, 2010
SERVICE BRAKES, HYDRAULIC, TIRES
I DRIVE THE DODGE JOURNEY FOR 13 MONTHS FROM NEW. THE CAR HAS NOW 32,500 MILES ON IT. I HAD TO REPLACE BRAKES - PADS AND ROTORS THREE TIMES. RECENTLY I FOUND OUT THAT THE REAR TIRES ARE ALSO WORN - THE LOWER PART OF THE INSIDE WALL ON BOTH TIRES IS WORN NOT EVENLY? THE LOCAL DEALER, SUPPORTED BY DODGE OFFICIALS, CLAIMS THIS IS NORMAL WEAR AND TEAR FOR THIS CAR, SHIRKING THE MANUFACTURER'S RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353808September 3, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE TOOK HIS VEHICLE IN FOR AN OIL CHANGE AND THE MECHANIC STATED THAT THE FRONT PADS AND ROTORS NEEDED TO BE REPLACED EVEN THOUGH THE VEHICLE ONLY HAD 19,000 MILES ON IT. CHRYSLER WAS CONTACTED AND STATED THAT IT WAS OUTSIDE THE 12 MONTH WEAR AND TEAR WARRANTY PERIOD SO THE REPAIRS WOULD BE AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353357September 1, 2010
SERVICE BRAKES, HYDRAULIC
2009 DODGE JOURNEY SUV BRAKES AND ROTORS PREMATURE WEAR, LEAKING ROOF, AND MORE... BRAKES AND ROTORS ON THE CAR HAD TO BE REPLACED TWICE ON THE FRONT AT LESS THAN 34,000 MILES AND ONCE ON THE BACK AT LESS THAN 39, 000 MILES; THIS IS A SERIOUS PROBLEM WITH THIS MAKE & MODEL AND CAN CAUSE SOME ONE THERE LIFE. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND THEY ARE NOT BEING ACCOUNTABLE. CHRYSLER-DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND MAKE THE RECALL ON THE 2009 DODGE JOURNEY AND STOP BLAMING THIS PROBLEM ON THE PEOPLE WHO PURCHASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353115August 31, 2010
SERVICE BRAKES, HYDRAULIC
PRE-MATURE BRAKE ROTOR WARPING AND SUBSEQUENT PAD WEAR. 2009 DODGE JOURNEY HAD ALL 4 ROTORS AND ALL PADS REPLACED AT 14,000 MILES AT MY EXPENSE. NOW AT 28,500 MILES, I HAVE THE SAME PROBLEM AGAIN. DODGE/CHRYSLER WILL DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352843August 30, 2010
SERVICE BRAKES, HYDRAULIC, TIRES:TREAD/BELT
2009 DODGE JOURNEY SXT 6 CYL. 3.5 L ENGINE. 2WD. FRONT BRAKES STARTED TO SQUEAL AND GOUGE THE ROTOR ON THE FRONT LEFT (DRIVER SIDE) AFTER ONLY 20K MILES. REPLACED PADS AND COULD NOT AFFORD TO TURN ROTOR ALSO. 58 COMPLAINTS ON AUTOBEEF.COM AND CARCOMPLAINTS.COM ABOUT THE SAME PROBLEM, SAME VEHICLE, SAME YEAR, SAME RESULTS FROM DODGE AND DEALERS. 'IT'S NORMAL" AND OVER 12K OR 12 MONTHS NOT COVERED UNDER WARRANTY. ALL COMPLAINTS ABOUT THIS TO CHRYSLER/DODGE AND NHTSA HAVE HAPPENED BETWEEN 7K MILES AND 24K MILES... NO RECALL OR ACKNOWLEDGMENT OF THIS PROBLEM BY DODGE. THEY REFUSE TO RECALL AND STATE THAT THEY HAVE NOT HEARD OF THIS PROBLEM FROM ANYONE ELSE. READ THE COMPLAINTS ON AUTOBEEF AND SEE HOW MANY PEOPLE HAVE CALLED DODGE ABOUT THIS. IN MOST CASES, THE PADS WERE REPLACED AND NEW ROTORS WERE REPLACED AT OWNER'S EXPENSE. IN ALOT OF CASES, THE DEALERS TOLD THE OWNERS THAT IF THEY TURNED THE ROTORS, THEY WOULD BE TOO THIN AND HAD TO GET NEW ROTORS. KEEP IN MIND THAT THESE ARE CARS UNDER 25K MILES. THE CALIPER HAS NOT BEEN ADDRESSED AS PART OF THE PROBLEM BUT THE PADS AND ROTORS HAVE TO BE REPLACED AGAIN AFTER ONLY ANOTHER 10K MILES. I THINK IT MAY BE THE CALIPERS. DODGE NEEDS TO RECALL BASED ON THIS PROBLEM. AS A RESULT OF THE PREMATURE BRAKE WEAR THE FRONT TIRES HAVE WEAR ON THE OUTSIDE TREADS. IT IS THE BRAKES AND TIRES!!! SAFETY ISSUE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352841August 30, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT ONE OF THE SEAMS ON THE GAS TANK WAS SPLITTING IN HALF AND LEAKING FUEL. THE CHECK ENGINE LIGHT CAME ON. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, HE WAS TOLD ABOUT THE CRACK IN THE GASOLINE TANK. WHEN THE DEALER APPLIED PRESSURE TO THE SYSTEM THEY WERE ABLE TO SEE THE FUMES COMING FROM THE LEAK. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 40000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352493August 28, 2010
SERVICE BRAKES, HYDRAULIC
I CURRENTLY OWE A 2009 DODGE JOURNEY IT HAS 27000 MILES ON IT. I HAVE HAD TO REPLACE THE FRONT BRAKES TWICE AND ROTORS ONCE AND NOW I HAVE TO REPLACE THE REAR PADS AND ROTORS BECAUSE THEY ARE WARPED. I WOULD NOT RECOMMEND THAT ANYONE BUYS THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352226August 27, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 DODGE JOURNEY BRAKES EXTREMELY PREMATURELY WORN OUT. BRAKES AND ROTORS NEED REPLACED AT 20000 MILES. MANY OTHERS WITH SAME COMPLAINT GO TO CARCOMPLAINTS.COM. DODGE NEEDS TO RECALL THIS VEHICLE FOR PREMATURE BRAKES REPLACING OR REIMBURSE CUSTOMERS FOR COST. MY 18 YEAR OLD DAUGHTER AND MY 16 YEAR OLD SON ALSO DRIVES THIS VEHICLE. THIS IS A MAJOR DANGER TO ALL THAT DRIVE THIS VEHICLE. THIS SNEAKS UP ON YOU, IT IS NOT A GRADUAL THING; THEY JUST START GRINDING ALL AT ONCE. PLEASE HELP! THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352310August 27, 2010
SERVICE BRAKES, HYDRAULIC
THE OTHER DAY I HEARD A SLIGHT SQUEAKING AS I APPROACHED A STOP LIGHT (CAN'T BE THE BRAKES, ITS A 2009 WITH 40K MILES??). THOUGHT NOTHING OF IT, UNTIL YESTERDAY I HEARD METAL SCRAPING, AND I'M SMART ENOUGH TO KNOW IT WAS MY REAR BRAKES. AFTER READING OTHER REVIEWS ONLINE ABOUT THE 'NEW' DODGE JOURNEYS, I'M FEARING MY APPOINTMENT AT THE LOCAL DEALERSHIP ON MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352028August 26, 2010
SERVICE BRAKES, HYDRAULIC
1) NOISE FOR THE TIRES. UNDER WARRANTY NO PROBLEM. 2) 19000 MILES AND NEED NEW ROTORS AND BRAKES. OK NOW THE BRAKES ARE OUT AGAIN AND THE MILEAGE IS ON 34,000 AND STILL UNDER WARRANTY 3) NOTHING WAS DONE I HAD TO BUY NEW ROTORS AND BRAKES NOW I HAVE TO DO IT ALL OVER AGAIN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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